4/5
The Trusted AgentExcellent service would use again
Trusted Agent profile ยท Stoke-on-Trent
Verified
Belvoir Stoke on Trent reviews
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262 reviews across 4 platforms
8 Albion Street, Stoke-on-Trent, ST1 1QH
Part of Belvoir, see every office.
Belvoir's office in Stoke-on-Trent, at 8 Albion Street, is rated 4.6 out of 5 across 262 reviews on four platforms, including 192 Google reviews rated 4.5.
192
Reviews on Google
This office
40
Reviews on Facebook
This office
3
Reviews on The Trusted Agent
This office
27
Reviews on The Trusted Agent
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
From meeting Romona who valued our house, Dili who took the photos, Cheryl who showed people around our house which we were selling. Cheryl showed us around the ...Read the review from sellers
Buyers1 review
Cheryl deserved 5 star across the board for all aspects.Read the review from buyers
Landlords1 review
Would highly recommend using Belvoir, we have been using them for a number of years and they have always been excellentRead the review from landlords
Reviews
Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.
The Trusted Agent5/5
FacebookHave to say the staff were great......very helpful and supportive.... kept me updated... very good service ๐
5/5
FacebookSo far all good anything that needs doing gets sorted out promptly good and helpful service
5/5
FacebookStaff are very friendly and helpful,renting was made simple and easy to do!would recommend to others!
5/5
GoogleA super helpful and very patient group of ladies. Thank you for all your help.
5/5
GoogleEfficient and professional service with regular updates provided. I would definitely recommend their services.
1/5
FacebookAvoid!! I agree with Andy Heath, Alejandra's attitude towards her tenants is appalling!!
5/5
FacebookReally happy with belvoir, you deal with issues straight away. Thank you
5/5
FacebookNo issues. Helpful and efficient! Got me moved in quickly!
1/5
FacebookI asked for a comment NOCOMMENT THAT GOOD
5/5
FacebookExcellent and efficient services - I recommend 100%
4/5
GoogleRating only, no written review.
Agent replied ยท 29 March 2025
Thank you
5/5
GoogleVery helpful thanks
Agent replied ยท 9 February 2025
Thanks for your review, much appreciated!
5/5
GoogleExcellent services
Agent replied ยท 31 December 2024
Thank you for taking the time to leave us a review, it is appreciated.
5/5
GoogleGreat service
Agent replied ยท 31 December 2024
Thank you so much for your review!
1/5
GoogleRubbish
Agent replied ยท 31 December 2024
Thank you for your feedback, sorry to see that you were not satisfied with our service. Unfortunately, to protect our client - the Landlord, it is necessary to carry out referencing checks on all applicants and those who are unable to prove their income/ affordability will require a guarantor. Regrettably, the guarantors you provided were unsuccessful in completing the referencing and therefore we can see that you withdrew your application. We hope you have managed to find a new home.
2/5
GoogleRating only, no written review.
Agent replied ยท 31 December 2024
Thank you for your feedback, however we are sorry that you were not successful with your recent application for one of our properties. Unfortunately, tenant demand is outweighing supply at the moment and therefore we receive a significant number of applications for every property, and ultimately only one can be successful. We are glad to see that you have recently booked to see another of our properties and wish you continued luck in your property search.
5/5
GoogleRating only, no written review.
Agent replied ยท 31 December 2024
Thank you!
5/5
GoogleRating only, no written review.
Agent replied ยท 31 December 2024
Thank you!
5/5
The Trusted AgentRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied ยท 31 December 2024
Thank you for your review!
3/5
GoogleRating only, no written review.
Agent replied ยท 31 December 2024
Hello Nick, I'm afraid we've searched our systems and we cannot find you as a client (home seller/landlord) nor a tenant or buyer. Neither can we see your name on any emails on incoming enquiries. Please help us at Belvoir Stoke understand your review of 3 star and how we can improve that to 5 star in your eyes. Just email stoke-on-trent@belvoir.co.uk or pick up the phone to us on 01782 478444 during office hours. The staff will be happy to hear from you to see what the problem is. Many thanks!
4/5
GoogleGood staffs
Agent replied ยท 31 December 2024
Thank you!
4/5
GoogleRating only, no written review.
Agent replied ยท 31 December 2024
Hello, please tell us how we can improve our service to a 5 star in your eyes? Just email stoke-on-trent@belvoir.co.uk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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