Trusted Agent profile · Stockton-on-Tees
★★★★★
639 reviews across 2 platforms
Barwick Lodge, Ingleby Way, Ingleby Barwick, Stockton-on-Tees, TS17 0RH, TS17 0RH
Smith & Friends Estate Agents (Ingleby Barwick)'s office in Stockton-on-Tees, at Barwick Lodge, is rated 4.9 out of 5 across 639 reviews on two platforms.
Every review we hold for the Stockton-on-Tees office, from every platform, shown as written. First names only.
5/5
TrustpilotExtremely efficient and professional at…
Extremely efficient and professional at the Darlington office They went the extra mile to get the sale despite numerous problems.Would recommend them especially Sally,Michelle and Joy at Darlington office
Thank you Jeremy for your review of our service from our Darlington team.Best WishesMark
5/5
TrustpilotStockton office
Stockton office. Everyone , the whole team are great ! they have made the move as efficient and 'painless' as possible. Never any trouble answering the many questions thrown at them. I would recommend anyone buying or selling to contact the team.
5/5
TrustpilotA+, Would use again.
Excellent communication throughout. Thank you Andrea for your help getting this completed, especially with the first sale falling through!
Thank you Alex for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent service throughout
Excellent service throughout, Chloe was our expert on the lettings side she was always pleasant and extremely helpful at all times
Thank you Jane for your review of our Middlesbrough office and Chloe. Kind regards, Mark
5/5
TrustpilotAmazing service from the Darlington…
Amazing service from the Darlington branch from start to finish. We mainly dealt with Olivia and Joy who were both amazing. Can’t fault anything.
Thank you Steven for your great review, Olivia & Joy will be delighted to read your kind words. Best Wishes, Mark
5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish . Great staff . All very efficient and friendly . You just feel from the start they will deliver - and they did my house sold within days and has now come to completion in a very short time
Thank you Jane for your 5 star review.Best WishesMark SmithManaging Director
5/5
Trustpilot10/10
No problems what so ever! Claire is absolutley amazing and so friendly! Made me feel super comfortable with it being my first time renting, highly recommend 😊!
Hi Koren, thank you for your review for Claire, she will be delighted to read your review. Kind regards, Mark
4/5
TrustpilotVery helpful and efficient
Very helpful and efficient. A special thanks to Joy from the Darlington branch who's communications were spot on all the time.
Thank you, Ian, for your review of Joy and our Darlington team. Kind regards, Mark
5/5
TrustpilotEverything went very professionally
Everything went very professionally, the service was 5* , from start to finish.
Thank you Paul for your 5 star review,Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent experience in managing my rental portfolio
I've trusted Smith and Friends to manage my five rental properties in and around Stockton on tees for nearly 4 years now and found them professional in all aspects of the rental market. I would highly recommend them.
Thank you Barry for your 5 star review, it is greatly appreciated by us all at Smith & Friends.Best WishesMark SmithManaging Director
5/5
TrustpilotHartlepool branch so helpful
Hartlepool branch used. Very responsive to any queries. Not the most straight forward of chains but the sales negotiation team were fabulous at contacting other agents and getting updates and getting things moving! Thank you so much for all your help and support!
Thank you for your wonderful review June. Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat Service
Andrea and Manj were so helpful throughout the selling process. They went above and beyond with my sale!
5/5
TrustpilotAmazing experience
Had a great experience with Ellie over at smith and friends she was really helpfull and proactive in finding me a suitable home in Inglesby. Would recommend her and the real estate agency to anyone who wants to buy or rent.
Thank you Dr Abdullah for your review of our Ingleby Barwick office and in particular Ellie.Kind regardsMark SmithManaging Director
5/5
TrustpilotFantastic company all around
Fantastic company all around. They went above and beyond to help us i. the issue with our own agents and the sake process despite them only selling to us on behalf of their client. fantastic company and staff in the Hartlepool branch!
Thank you John for your wonderful review. Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent service at the Darlington…
Excellent service at the Darlington branch. They provided guidance and advice when needed. A special mention to Katherine and Joy.
Hi Abigail, thank you for review of our Darlington team. Best Wishes, Mark
5/5
TrustpilotEverything was so quick and easy from…
Everything was so quick and easy from start to finish would highly recommend.
Thank you Mr & Mrs Richardson for your 5 star review, it is appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotFriendly, professional and efficient.
The staff are very friendly, whilst remaining professional. They always get back to you, and follow up on any enquiries. They do everything they can to expedite the sale quickly and efficiently.
5/5
TrustpilotFantastic company
Great communication, made the whole process really easier. The welcome box was a nice touch and my daughter loved the chocolate milk. Would recommend smith & friends, especially andrea. Thanks for everything again
Thank you Adam for your 5 star review.Best WishesMark SmithManaging Director
5/5
TrustpilotI recommend Smith and Friends,I am a tenant
I recommend Smith and Friends,I am thoroughly impressed by their dedication,professionalism and efficiency.They demonstrated excellent communication skills ensuring that i was informed at every stage of the rental stage.Their attention to detail and commitment to delivering outstanding customer service truly set them apart in the real estate industry
Thank you for your 5 star review which is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotWe purchased a property from Ingleby…
We purchased a property from Ingleby barwick branch. I can only say it was a pleasure dealing with them all the staff went that extra mile. Helping illevate what can be a stressful time.higly recommend
5/5
TrustpilotOrganised and professional
Owning a portfolio, I spread the management across three agencies. Smith & Friends is certainly organised and professional. The departments are very well structured and the customer service is excellent. I would have no hesitation in recommending their services.
5/5
TrustpilotVery helpful
Very helpful, polite and seamless experience from Smith and Friends. Maintained good contact throughout the process and any questions were answered swiftly.Would highly recommend this company and Nikki who I dealt with to anyone looking for help in the property market.
Thank you David for your review, it is greatly appreciate by Nikki and our Middlesbrough team.Kind regardsMark SmithManaging Director
5/5
TrustpilotExceptional service
From the initial contact made to arrange a viewing to the completion of the purchase, everyone we dealt with at Smith & Friends was friendly and professional. The stress of buying a house was removed from ourselves as we knew we were in safe hands.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery professional
Professional people who know the business. Always approachable and willing to answer any questions that may crop up. I was allocated one person from your office to deal with my case from beginning to end. Stress free. I would definitely recommend you to friends and family in the future. Well done.
Thank you Mrs Bellerby, we greatly appreciate you taking the time to write such a positive review.Kind regardsMark SmithManaging Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Smith & Friends Estate Agents (Ingleby Barwick) Stockton-on-Tees won ESTAS awards in one year, most recently 2025.
ESTAS winner in one year: 2025.
ESTAS awards by year, 20252025 1 Best in Postcode ESTAS 2025 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Ingleby Barwick) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stockton-on-Tees.
Yes. Smith & Friends Estate Agents (Ingleby Barwick) won Best in Postcode (TS17) at the ESTAS 2025 awards.
