Smith & Friends Estate Agents (Ingleby Barwick) Stockton-on-Tees reviews

★★★★★ 5/5

Trustpilot

Smith and Friends go above and beyond!

Smith and Friends provide outstanding service and support. The Stockton teams’ professionalism, dedication, and attention to detail made the entire selling/buying process smooth and stress-free.The expertise and guidance from staff was invaluable, we couldn't have asked for a better experience. Would highly recommend!

Angela · 26 May 2024

★★★★★ 5/5

Trustpilot

Great service, on point!

Special mention to Chris Swanson in being super efficient, professional and extremely patient throughout the process! Would definitely recommend!

Zaheer · 27 July 2022

★★★★★ 5/5

Trustpilot

My first letting

I’ve just used the Hartlepool Office to let a property for the first time. The whole process was well arranged and I was kept up to date at all stages. Very happy 😃!

Steve · 17 November 2025

★★★★★ 5/5

Trustpilot

From going in they were helpful &…

From going in they were helpful & friendly & made everything seem so easy. When the first sale fell through they got straight back on it & sold the property again the very next day.

Mrs · 30 September 2024

★★★★★ 5/5

Trustpilot

Becky and Steffi were absolutely…

Becky and Steffi were absolutely fabulous at robinsons. Can’t thank them enough. Very efficient and great communication throughout. Would highly recommend robinsons!

Kat · 28 January 2022

★★★★★ 5/5

Trustpilot

Chris was brilliant throughout the…

Chris was brilliant throughout the process from enquiry to signing tenancy agreement. Timely communication and friendly manner.

Chantal · 12 September 2022

★★★★★ 5/5

Trustpilot

Joy was excellent

Joy was excellent. She communicated effectively and completely understood my position.

Paul · 3 April 2023

★★★★★ 5/5

Trustpilot

Recently sold my property through the…

Recently sold my property through the Ingleby Barwick branch, 5* service from speaking with Mark right through to dealing with Andrea towards the completion stage, the team were highly helpful and sorted out things often with a moments noticeWould highly recommend using this estate agent to buy/sell or let your property.

MG · 7 November 2023

★★★★★ 5/5

Trustpilot

Great people who work there

Great people who work there, they all help and work with each other, great team work, always on hand to assist any issues, keep you in the loop with the progress of sale/buying property.

Paul · 1 October 2024

★★★★★ 5/5

Trustpilot

First time buyer experience

As a first time buyer, buying a house on your own is scary stuff! However Joy in the Darlington office was an absolute gem. She kept things moving forward, she responded to queries quickly, she kept me updated on progress and overall the start to finish process was so much easier than I imagined.

Karen · 18 August 2023

★★★★★ 5/5

Trustpilot

Quality service

Paige has been extremely helpful and the process has been a fast one from seeing the property to moving in.Thank you

Adrian · 17 January 2022

★★★★★ 4/5

Trustpilot

I let a flat through Smith and Friends…

I let a flat through Smith and Friends in a full management contract, my main contact - Nikki, is always friendly and endeavours to resolve any issues or answer any questions in good time, it is always a pleasure to speak to her.

Kristiane · 22 July 2025

★★★★★ 5/5

Trustpilot

Smith and Friends were very honest…

Smith and Friends were very honest about the valuation of our home. They know the local market very well. They have been proactive about the viewings and helping with the negotiations fir the offer.

Gilli · 19 October 2025

★★★★★ 5/5

Trustpilot

First time buyer

I bought my first home through Smith & Friends Ingleby Barwick. Impressed with the communication through email and phone calls from Andrea. The unknown of the process when buying a property was made a lot easier.

Daniel · 8 August 2024

★★★★★ 5/5

Trustpilot

Friendly staff

Friendly staff, nothing is ever too much trouble. During the selling process they kept me updated and worked over and above their service levels at times so I would recommend Smith&Friends to anyone thinking of selling their property. Definitely a five star service.

Jacqueline · 26 March 2024

★★★★★ 5/5

Trustpilot

First time using smith and friends and…

First time using smith and friends and I've had an absolutely amazing experience specifically with nikki. I was moving into the area from 4 hours away and nikki made the process stress free and smooth.

Sophie · 29 September 2025

★★★★★ 5/5

Trustpilot

Excellent

Excellent, professional & friendly service. Sally is a true asset to your Darlington branch!

Mrs · 12 September 2022

★★★★★ 5/5

Trustpilot

We have recently purchased a property…

We have recently purchased a property from this branch.

Anita · 6 May 2026

★★★★★ 5/5

Trustpilot

Fantastic company

From the first meeting with the valuation guy to the completion I couldn't have asked for a better service. Great communication from their team throughout. Thank you for making a stressful time a little easier.

Angela · 26 July 2024

★★★★★ 5/5

Trustpilot

Great service

Great service. Lindsey was very efficient and helpful throughout.

Customer · 21 February 2023

★★★★★ 4/5

Trustpilot

The staff were friendly helpful and…

The staff were friendly helpful and kept me informed of every step along the way. They delivered what they promised at the outset and I would highly recommend them.

Mrs · 19 October 2024

★★★★★ 5/5

Trustpilot

Darlington branch

Really helpful friendly staff go above and beyond. Really amazing communication via phone,email and in person. The Darlington branch were amazing when we bought and sold a property through them will be using them again cannot recommend them enough.

Melissa · 26 April 2024

★★★★★ 5/5

Trustpilot

JOY AT THE DARLINGTON OFFICE WAS VERY…

JOY AT THE DARLINGTON OFFICE WAS VERY EFFICIENT AND ALWAYS ANSWERED QUERIES/PROBLEMS STRAIGHT AWAY, SHE IS A CREDIT TO YOUR BUSINESS. ONLY PROBKEM IS THE PEOPLE WHO ARE SUPPOSED TO FETCH THE SALE BOARD WHICH IS AT THE FRONT OF OUR NEW HOME BUT APPARENTLY THEY TRIED TWICE AND COULDN'T FIND, TOLD JOY TO GET THEM AN APPOINTMENT WITH SPECSAVERS.

Denise · 6 September 2022

★★★★★ 5/5

Trustpilot

Lindsey had a very trying time with the…

Lindsey had a very trying time with the buyer but she kept be updated at all times very helpful and professional

Colleen · 12 January 2026