Trusted Agent profile · Stockport

Julian Wadden Stockport reviews

★★★★★ Excellent

716 reviews across 1 platform

81-83 Wellington Road South, Stockport, SK1 3SL

Julian Wadden's office in Stockport, at 81-83 Wellington Road South, is rated 4.7 out of 5 across 716 reviews on 1 platform, including 716 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Julian Wadden won in 2026.

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4.7 / 5

716

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Julian Wadden, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stockport office, from every platform, shown as written. First names only.

5/5

Google

It gives me great delight to write a review for Julian Wadden. I am very well pleased with Lydia Swann, Senior Lettings Negotiator of Julian Wadden Estate Agents. Lydia was very helpful in answering my questions and booking me for a viewing of the property. Most importantly, the viewing was smooth as it was the same images I saw on Rightmove. In addition, the communication was brilliant and professional. I am satisfied with the services and highly recommend Julian Wadden. 10/10

Daniel · 9 March 2023

Agent replied · 7 June 2023

Dear Daniel, Thank you so much for your 5-star review! We will share this Lydia, she will be delighted! We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent. Kind regards,

5/5

Google

Lydia has been such an amazing help while organising my tenancy. I have been living out of the country so things could have been very complicated. But Lydia ensured everything went smoothly and very stress free, from answering my questions to organising signings and collections to suit me nothing was too much for her, her speedy responses to my emails also helped a lot. she’s a credit to the company. Thank you Lydia

Xgalaxyxdog · 30 August 2023

Agent replied · 29 October 2023

Dear Customer, We thank you for rating Lydia our Senior Lettings Negotiator based at Stockport 5 stars. It is great to hear that you had such a positive customer service experience. Lydia will be delighted to read your positive feedback. Kind regards, Customer Care Team

5/5

Google

I cannot recommend Ryan O'shea and the team at Julian Wadden in Stockport enough. Providing an outstanding level of service and support throughout our journey to purchase. A very reputable agents indeed and one which will be used again!

Auzma · 14 April 2025

Agent replied · 14 April 2026

Dear Coach, Thank you so much for your kind words! We're thrilled to hear that Ryan O'Shea and the team in Stockport provided you with outstanding service and support throughout your purchase journey. It’s great to know that you had such a positive experience, and we truly appreciate your recommendation. Kind regards, Customer Care Team

5/5

Google

In the look out for a new home, Julian Wadden have been the best. The process to reach them, book a viewing appointment and discuss with them about anything, have been simple. Especially, since the day we started interacting with Abigail, for property viewing, Abigail have been patient, polite, kind and always available with a smile and kept us posted periodically through phone or email for application processing till collecting the keys. Being in an important situation to find the property near our kids school, Abigail definitely made our life easier. Really appreciate her understanding, commitment and willingness to help. Thanks for everything, JW and special thanks to Abigail.

Velmurugan · 8 January 2023

Agent replied · 7 June 2023

Hi Velmurugan, We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. Thank you for taking the time to leave Julian Wadden a review, especially noting the great service provided by Abigail. We really appreciate your kind words. Kind regards, Customer Care Team

1/5

Google

We are extremely unhappy with the service provided by Julian Wadden. We had moved into a property that was under their ‘care’. Our landlords had decided not to use them anymore and they decided to close our council tax and energy supplier without any notice. When calling up the shop, they referred us to another shop giving off the vibe that they weren’t bothered and didn’t want to know anything about it. They have been nothing but dismissive towards us and been non existent when we were with them. I would not recommend them even to my worst enemy as I wouldn’t want to put anyone through the trauma we have suffered with them. We are a young family that work hard to make ends meet and they have left us with a bill of in excess of £2,000 and have nothing to say for it leaving us with those bills even though we did nothing wrong or changed anything. It feels like they have used us a money making scheme and they are doing this out of spite to hurt a young family with a heavily disabled child, which they were well aware of at the time

Afton · 14 June 2025

Agent replied · 14 April 2026

Dear Afton, We're sorry to hear that you've had a negative experience with Julian Wadden, please do get in touch with our complaints team via complaints@julianwadden.co.uk if you'd like to discuss your experiences further. Kind regards, Customer Care Team.

5/5

Google

Just collected my new rental property keys today and want to give a big shout out to Lydia in the Stockport office! Nothing was too much trouble for her and my (many and varied) queries and concerns were answered promptly during the lettings process. Slight issue today but that was a misunderstanding on the l/lord’s part unfortunately. All sorted now happily :-) KP

Karen · 27 February 2024

Agent replied · 26 August 2024

Dear Karen, Thank you for sharing your experience! We're delighted to hear that Lydia from our Stockport office provided exceptional service throughout the lettings process and addressed your queries and concerns promptly. We apologise for any inconvenience caused by the misunderstanding today, but we're pleased to hear that everything has been resolved satisfactorily. Wishing you all the best in your new property. Kind regards, Customer Care Team

5/5

Google

Have had an excellent experience finding a property to rent with Julian Wadden, after our previous property fell through at late notice with a different estate agent Lydia made sure to find us our new home quickly and efficiently! She helped ensure all the paperwork went through quickly and was quick to answer any questions via email or phone when needed. Overall excellent service and I would highly recommend!

Laura · 29 September 2023

Agent replied · 29 October 2023

Dear Laura, We thank you for rating Lydia our Senior Lettings Negotiator based at Stockport 5 stars. We are pleased to hear you received an excellent service and that you would highly recommend us. Reviews like yours help others when choosing their agent. Kind regards, Customer Care Team

5/5

Google

Julian Wadden was fair when treating prospective tenants. Everyone was given equal opportunity during viewings. I wanna advise you have more flexibility in the time for viewings as some prospective tenants maybe working long shifts and might not be able to meet up with a FIXED TIME. Above all, Lydia Swann was really nice and professional whilst communicating terms to i and my partner. She is a communicator and knows her onion.

Immanuel-Iyke · 13 July 2023

Agent replied · 27 July 2023

Dear Immanuel-Iyke, We thank you for leaving a 5 star review for Lydia Swann, we confirm your feedback has been shared with the branch. Kind regards, Customer Care Team

4/5

Google

Been in contact with Julian Waden's guy named Abby, for a rented property in Macclesfield. The transition from viewing to agreement was seamless, unlike other letting agents I have contacted recently, they are much better in responsiveness ,prompt and immediate. Hope it will be same through out tenancy. Cheers

Asif · 24 March 2026

Agent replied · 14 April 2026

Dear Asif, Thank you for your review of Julian Wadden Stockport. Abby will be delighted that you took the time to acknowledge her kind and helpful service. We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent. Kind regards, Customer Care Team

5/5

Google

Thanks to Eilish and the team for dealing with our house move. We were inexperienced in moving as our last move was 28 years ago but Eilish took the time to explain each process of the sale to make the transaction as smooth as possible. Thanks for the help of the team at the stockport branch, its been greatly appreciated

Sharon · 28 March 2024

Agent replied · 26 August 2024

Dear Sharon, Moving can be a daunting process, especially after such a long time, but it's wonderful to hear that Eilish and the team at the Stockport branch were able to provide you with the guidance and support you needed to make the transition as smooth as possible. Their willingness to take the time to explain each step demonstrates their commitment to ensuring you felt informed and confident throughout the process. Thank you for acknowledging their efforts, and best wishes as you settle into your new home! Kind regards, Customer Care Team

5/5

Google

Very good service to get a rental property and really help-full Special thanks Lydia Swann.she was always available to answer every question straight forward , Any time I emailed her she responded very quickly like i emailed her around 30 times in whole time and she was always helpful and informative. , she is very professional and kept me updated in whole procedure Thanks alot

Usman · 23 November 2023

Agent replied · 28 November 2023

Dear Usman, We appreciate you rating Lydia 5 stars. It is great to hear Lydia provided you with such good communication throughout your rental process with us. Reviews like yours help other when choosing an agent. Kind regards, Customer Care Team

5/5

Google

Abbey was really helpful throughout the whole process

A · 8 January 2026

Agent replied · 15 January 2026

Thanks for the great review!

5/5

Google

Staff are great to deal with especially Abby who is very helpful 👍 …

Unbelievable · 14 November 2025

Agent replied · 14 April 2026

Thanks for the lovely review and mentioning Abby's great work!

1/5

Google

Very bad customer service. The team does not show any interest in helping customers and the responses are not professional. Even when trying to make an appointment, they do not respond properly or provide clear information. They even cancel appointments just 10min before Overall, a very disappointing experience.

Joe2020 · 14 March 2026

Agent replied · 14 April 2026

Hi Joe, Thank you for taking the time to post a review. We are very disappointed to hear that you have not been satisfied with the service you have received, but we value your feedback. If you would like to discuss your experience further, please do email us with more information about your property, at complaints@thornleygroves.co.uk. Kind Regards Customer Care Team

5/5

Google

Excellent letting agent. Lydia and Liam went above and beyond to assist us in securing a rental property after a house fire at our own property. We needed to find a property that would take us and our dog For 6 months. They have been absolutely incredible at helping us. Thank you both so so much.

Lively · 28 April 2024

Agent replied · 26 August 2024

Dear Customer, We're truly sorry to hear about the house fire, but we're glad to hear that Lydia and Liam were able to assist you during such a challenging time. Their dedication to going above and beyond to help you secure a rental property, especially one that accommodates your needs and your pet dog, is commendable. Thank you for sharing your experience and leaving a 5 star review. Kind regards, Customer Care Team

5/5

Google

Ellis went above and beyond to help us secure a new apartment, guiding us through the application process, in a friendly and swift manner. Couldnt have made it any easier, cheers Ellis.

Harry · 25 April 2025

Agent replied · 14 April 2026

Dear Harry, Thank you for your kind words! We’re so glad to hear that Ellis was able to make your experience as easy and enjoyable as possible. We’ll be sure to share your feedback with him! Best regards, Customer Care Team

5/5

Google

Dom and the team have given us a prompt and efficient service in renting out our property in Stockport.

Tom · 14 September 2025

Agent replied · 14 April 2026

Dear Tom, Thank you for taking the time to leave a positive review, we're pleased to see that you've had a positive experience with us. If you need anything else from us, please don't hesitate to reach out. Kind regards, Customer Care Team.

5/5

Google

Recently let a property from Julian Wadden, very professional service especially Abby Burrows who always responded promptly and efficiently.

Paul · 14 September 2025

Agent replied · 14 April 2026

Dear Paul, Thank you for taking the time to leave a positive review, we're pleased to see that you've had a positive experience with us. If you need anything else from us, please don't hesitate to reach out. Kind regards, Customer Care Team.

5/5

Google

Fantastic service from start to finish, especially Eilish! Communication was brilliant. Thank you for getting me through a difficult sale. Frankie Astley

Frankie · 14 August 2025

Agent replied · 14 April 2026

Dear Frankie, Thanks for leaving us a 5 star review! We're lucky o have someone as brilliant as Eilish on the team! Should you need anything else from us, please don't hesitate to reach out. Best wishes, Customer Care Team

5/5

Google

To like to say a big thank you to Lydia and Liam for the hard work and dedication they put in whilst finding a suitable tenant for our house. You have kept us in informed about interest, viewings and offers all the way through the process and we are very greatful to you both. All the best. Andrew & Lucy

AOC · 28 January 2024

Agent replied · 26 August 2024

Dear Andrew & Lucy, Thank you rating Liam and Lydia from our Stockport rentals team, 5 stars. Your feedback is valuable to us and it is lovely to hear of their hard work and dedication. Kind regards, Customer Care Team

5/5

Google

Very pleased with the service from all of the staff at Julian Wadden especially Lydia Swann who has handled our application from the beginning of our search to completion of agreement, you were very helpful so thank you! Also want to thank the lady who shown us round a couple of properties (sorry didn't catch your name) you made us feel very comfortable so we thank you too! Kind Regards Gemma & Adel

Gemma · 7 February 2023

Agent replied · 7 June 2023

Dear Gemma, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Lydia will be delighted that you took the time to acknowledge her kind and helpful service. Kind regards, Customer Care Team

5/5

Google

I have used Julian Wadden on two occasions, and both times, I received excellent service. The first time was a few years ago when I was searching for a rental flat. The Stockport office provided a fantastic experience throughout the process. They responded quickly and were always keen to help with my questions. The second time was when I decided to purchase a property, and Rebecca Shepherd our negotiator was professional and excellent. She supported me throughout the entire purchase process, providing quick communication with the vendor and resolving any issues efficiently. Her dedication and guidance made a potentially stressful experience much easier, and i gave a lot of thanks to her for this. I would highly recommend Julian Wadden if you’re looking for a place to live or if you are planning to sell they have great staff that help both the buyers and the sellers and renters!

Michael · 14 April 2025

Agent replied · 7 June 2023

Hi Michael, We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. Thank you for the great review and great rating! We really appreciate it! Kind regards, Customer Care Team

5/5

Google

Dominic and his team were amazing! The communication was second to none and they kept me up to date with progression throughout the whole process. All very polite and professional.

Emma · 14 April 2025

Agent replied · 9 December 2024

Dear Emma, Thank you for your fantastic feedback! We're so glad to hear that Dominic and his team provided you with exceptional communication and kept you informed throughout the entire process. It's great to know that their professionalism and politeness made such a positive impression. We truly appreciate your kind words and are happy to have been part of your journey! Kind regards, Customer Care Team

5/5

Google

It was an amazing experience. Ellis was really helpful and supportive 😊😊 …

Oyindamola · 14 October 2025

Agent replied · 14 April 2026

Dear Oyindamola, Thank you for taking the time to leave a positive review, we're pleased to see that you've had a positive experience with us. If you need anything else from us, please don't hesitate to reach out. Kind regards, Customer Care Team.

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Questions about Julian Wadden Stockport

Has Julian Wadden won any awards?

Yes. In The Trusted Agent 2026 awards: Julian Wadden, Stockport won Trusted Agent; Julian Wadden, Didsbury won Trusted Agent.

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