Julian Wadden Stockport reviews

★★★★★ 1/5

Google

If I could give 0 stars I would. Do not rent through Julian Wadden, we have had nothing short of a nightmare with them. We rented house through them for 2 years and had continuous issues with repairs not being carried out in time and poor communication but this is nothing compared to what we’ve been going through the past 3 months. We decided to end our tenancy at the end of the 2nd year (no rent renewal contract was ever offered) This was fine and a date was agreed with rolling-rent to continue until then. When it came to paying our final rent (approx 15 days) we phoned to seek advice about this payment. We were advised to pay the full amount and the remainder would be returned. A week after we vacated the property we didn’t receive our money back and contacted Ria Webster. At this point we were advised it was being dealt with by accounts and we owed an extra £80 in arrears due to a rent increase (which we were never notified about). We stated we are not paying a rent increase that was never agreed to and this was dropped. We were advised our rent return had been processed and would receive it the following week.. nothing came. This has been on-going for 3 months now. We tried to handle it internally and have had no choice but to make a formal complaint and report it to the ombudsman. We received and email back from the Property Management Manager Hannah Fone blaming the landlord and essentially washing their hands of it saying this is their ‘last stance’ on this issue and they will not issue a refund. We have been left with a financial loss of approximately £600 and are devastated. The stress this has put us through has been terrible and the overall lack of care and incompetence from Julian Wadden is extremely disappointing. We have never had a bad experience with an estate agent before but this has been extremely difficult.

Samantha · 8 January 2026

★★★★★ 5/5

Google

Just secured a property with help from Ella Reger what a great member if staff. Made the whole journey stress free. Thank you Ella

Sara · 14 February 2026

★★★★★ 5/5

Google

Bethanie (Evans) didn't have a very easy introduction to ourselves when becoming our property manager through no fault of her own but with the professionalism and compassion of how she dealt with the situation was second to none. By the time of the end of tenancy meeting at out property it really felt like we knew Bethanie on a personal level she is an absolute pleasure to deal with always there to help, and assist with the tenants best interest at heart. She is an absolute credit to the company. Thank you Bethanie 😊

Stacey · 27 February 2024

★★★★★ 5/5

Google

My viewing was completed efficiently and all questions answered which was amazing, very down to earth woman and easy to talk to. I made an offer on the spot and called the offices whilst in one of the upstairs bedrooms, when she found out she was amused by this but happy for me. Ellis has been in communication with me since the application went through and he has been nothing but a godsend, making it really easy for me during this process as I have never let through an estate agents before. I found it quite daunting at first but Ellis made it comfortable and helped me whenever I had a question or 5! Thank you!

Abby · 27 February 2024

★★★★★ 5/5

Google

Dealt with Ellis at the Stockport branch, really patient with us, helped us all the way, totally recommend this Agent.

Scott · 14 March 2026

★★★★★ 5/5

Google

I would like to express my sincere appreciation to the Julian Wadden team for their outstanding service in the sale of my property. Throughout the entire process, both Eilish and Ryan have been exceptionally professional, responsive, and supportive. Their dedication and professionalism made the whole experience much easier and stress-free. I am truly grateful for their hard work and highly recommend their services to anyone looking to sell their property. Thank you once again for all your help.

Joe · 14 December 2025

★★★★★ 5/5

Google

Ryan was amazing with me and my grandad! He was so friendly and professional. He gave great advice and a lot of his time to make sure my grandad knew everything he needed. He made us very at ease and supported us through a lot of decision making! I can’t recommend him enough!

Devan · 14 April 2025

★★★★★ 5/5

Google

Worked with Eilish Coe on my house sale. Really efficient and personable. Would recommend and use again.

David · 31 March 2026

★★★★★ 5/5

Google

Abby Burrows was my letting agent I dealt with and she was lovely and prompt…Weldone job.

Akinbode · 7 April 2026

★★★★★ 5/5

Google

I don’t usually leave reviews to be honest.. But I am extremely satisfied with my house sale through this company. Lee has been very helpful right from the get go. He has been very efficient, I honestly couldn’t say how happy I am with the service he has provided us. We had a very difficult time with our buyers solicitor. The buyer was a cash buyer & as you can imagine you’d have thought the process would have been quick! But their solicitor delayed the sale process for 7 months!! Lee had been onto them & the buyer day in-day out consistently pestering them for an update throughout the whole process and liaising with my solicitor in a very efficient manner. He had always managed to update me each time he had made an attempt to contact the buyer, or whenever the buyer contacted him. Usually I’m dubious about using an estate agent to do all the liaising with the buyer instead of going directly to them myself. But Lee has honestly changed my mind on this opinion, he has been on the case consistently throughout the process. I honestly couldn’t be happier with the service we got from him. I would 1000000% recommend him and this company 10 x over. I will DEFINITELY be using these again for the sale of my next house. Thanks again for making this whole process bearable!

Paige · 28 January 2024

★★★★★ 5/5

Google

Lydia and especially Liam have been truly amazing at getting my property ready for rent. Not only did they find a tenant quickly but Liam went above and beyond at assisting me with all the snagging of my new property. Without asking he took it upon himself to be the go-between with the developer and myself and i can honestly say he has made my so much easier. A fantastic service from Julian Wadden and I look forward to working with them for the foreseeable future! Many thanks!!

Matthew · 28 January 2024

★★★★★ 1/5

Google

AVOID if you are a LANDLORD! The service I have received to date from Julian Wadden is appalling. I can't wait to serve my initial term with them and then terminate their property management service agreement. Allow me to list all the reasons to NOT USE Julian Wadden's services: 1. On the first month signing with them to advertise the property on the market, I noticed the property lacked video content and was advised by Dominic he will film it, I had to chase him two weeks later for the video to be taken and posted on Rightmove as it is still not uploaded - that is wasted time and money. 2. I enquired verbally and via email for a plumber to come and fix a slow leak, Dominic promised that he will arrange the service and nothing came of it. 3. After letting the property and six months go by for the first inspection, I had to chase for the report to be sent and upon reviewing it, I noticed there was no view of the side house and the top floor, notifying that the tenants is a sleep and cannot access the room even though we notified the tenant 1 month ahead of the inspection. 4. Julian Wadden decided to deduct a £250 amount from the rent to keep on account for future repairs, I opposed this and opted out of this service (we shouldn't be AUTOMATICALLY opted in these services in the first place!) my opt out went unnoticed twice and the amount was deducted and I had to file a compaint 5. I followed the complaint procedure and was asked to share my emails that I sent as they cannot find anything from me on their system, I did provide emails pertaining to points 2,3,4 and what happened is disappointing since the only action they taken is - "we will discuss internally" that's all, no apology or refund or anything. 6. I insisted for another home inspection due to the negligence on the first report and finally that was obtained and then I noticed the same month the float amount of £250 was deducted again even though I opted out! I had to chase again for it to be refunded. 7. Finally, the last straw happened this month, when they forced enrolled all landlords on to their rent and legal insurance at £44 per month. In the contract with Julian Wadden I have opted out of their insurance as I have my own landlord insurance for all rent/legal/home emergency/building and contents that I provided a copy of it to them on signing the contract. this was ignored by Julian Wadden, I emailed two different teams for the Opt out and heard nothing. As a fellow landlord my advice to you as a new customer is to NOT SIGN with Julian Wadden, their communication is appalling, they do not adhere to the contract you sign with them (look at the terms and conditions that allow them to rewrite the terms on the contract with a months notice and on a whim), also in the contract you will note there are no rental SLAs basically to market the property within x amount of days or conditions for the service they provide (i.e advertise on right move etc). Please AVOID, do not repeat the mistake I have made

Adam · 14 November 2025

★★★★★ 5/5

Google

Abby was very helpful and kept me informed all the way through to the signing Highly recommended

Frank · 17 March 2026

★★★★★ 4/5

Google

I and my family had a wonderful stay at Julian wadden estate property for 3years. They were quick to respond to the property issues each time. All the property agents we ever spoke to were very helpful. Will Cartlidge was very professional , understanding and responsive throughout our stay. There was excellent communication between us and agents /landlords. Amazing landlords by the way. I definitely recommend Julian wadden 😊

Miriam · 27 June 2024

★★★★★ 5/5

Google

Absolutely outstanding service in all aspects of securing a property. Especially, Ellis lock. His understanding, of situations and having the correct route to take is fantastic. All in all, my experience, whilst securing and moving home has been brilliant. Very accommodating, helpful and most of all, very very respectful and on point to achieve the aim of making someone very happy. I thank you so kindly for your time and efforts, to put myself and life in a better position.

Lee · 14 October 2025

★★★★★ 5/5

Google

I recently let my property through Julian Wadden. Abby Burrows was helpful, efficient and professional. I would let through them again.

Nadia · 14 January 2026

★★★★★ 5/5

Google

Ellis was in charge of us renting and he was so professional and good with communication thank u from the bottom of our hearts for helping to make this move possible

Sophie · 14 October 2025

★★★★★ 5/5

Google

I bought a property with Julian Wadden, we were assigned Lee Westwell from the Stockport office for viewings and negotiations. From the get go, Lee was attentive and approachable, we did 3 viewings on the property with Lee. He had great local knowledge and awareness of the current house market, he also had all the answers to any questions we had on the spot which was impressive. Thanks again Lee, it was nice to deal with a person who clearly enjoys their profession.

Daniel · 30 August 2023

★★★★★ 5/5

Google

I used Julien Wadden for my rental property again using them to find new tenants. The process once again was seamless.The staff members are always prompt in their responses and take a lot of stress off me in dealing with this process. I’d like to thank Liam and Abigail in particular for the professional manner in which they handled things for me but I would like to add that any time I called Julien Wadden and they we’re not available, whoever answered the phone has taken on and dealt with any questions I’ve had. Highly recommended and thank you for your hard workPositiveResponsiveness, Professionalism, Value

Manc · 27 August 2023

★★★★★ 5/5

Google

Had to sell my friends property...which was A 1st experience for me...but I am glad I chose Julian Wadden...From the 1st day Ryan came to see the property he explained the whole process...AND nothing was too much trouble...It sold within a week of viewings and just waiting for completion date🗯🗯🗯👌👌Then Eiishe guided me through that part of the process!!! NO questions however I had to ask were answered and explained....Both Of them were friendly with a very professional approach and are an asset to the team at the Stockport branch...I would absolutely recommend Julian Wadden to sell buy or rent a property...For me no questions were too much !!! Excellent and a credit to the Company...Definitely worthy of 5☆☆☆☆☆

Vivienne · 14 September 2025

★★★★★ 5/5

Google

I would highly recommend choosing Julian Wadden as your estate agent. This is our first time with them and they have been very helpful through out our moving process. Lydia the assistant letting manager has been extremely responsive and friendly whenever we have had any questions and helped to liaise any queries to the landlord. Thank you to Lydia and the team for helping make our process quick and easy.

Georgia · 28 March 2024

★★★★★ 5/5

Google

Easy to deal with and got a new tenant into my rental property with no fuss and a quick turnaround time. Both Ellis and Rebecca were a pleasure to deal with and kept me up to date throughout the process

James · 14 June 2025

★★★★★ 5/5

Google

Abby and the team at Julian Wadden have been brilliant again, supporting us with finding new tenants and help with moving them in. Excellent communication and very professional. Thank you.

Steve · 14 September 2025

★★★★★ 5/5

Google

Today marks one month since I relocated from down South to Stockport, and moved into a property to let managed by Julian Wadden Estate Agents Stockport Office. I usually don't fancy giving reviews prematurely! I would like to say one big thank you to Lydia Swann who supported me throughout my process to acquire my tenancy. Also, many thanks to Katie Williams who manages the property. Both these ladies are fantastic!!! They are accommodating to requests, and responsive to concerns. My relocation and settling in new home experience has been quite the journey! Am gradually settling in and enjoying my new home. Looking forward to my adventures in Stockport! #Delighted.

Amanda · 8 April 2023