Every review we hold for the Stockport office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotMade an offer on a property
Made an offer on a property. Which was accepted. Property was removed from rightmove. Had a survey carried out RICs survey 2. Before even getting the Survey report back. The property was back on rightmove. As Bridgfords driving up cost for there commission on property sales. Blaming cooperate client. Very poor practice stay clear of.
Nathan · 1 June 2023
★★★★★ 5/5
TrustpilotMortgage adviser at Halifax branch
Lee the mortgage adviser at the Halifax West Yorkshire branch is amazing. I was trying to get my property re-mortgaged and as this was the first time I’d gone through it I was a bit nervous to say the least. The property in question was my dads who had passed away. Lee was brilliant, I did really know what I was doing and I had spoken to many different mortgage advisers. After speaking with them I just through the others just wanted my money but Lee was different. He spent time explaining everything to me and was always there if I needed him. Was hard to get him on the phone but he would email back as soon as he could. He did everything right for me and I highly recommend him. I will be going back to him once my term has come to an end, every time.
Charlie · 13 August 2017
★★★★★ 5/5
GoogleBridgfords have been extremely helpful and efficient during our move. Everything was completed super quickly and all queries were responded to straight away. Will definitely be recommending Bridgfords stockport!
Anna · 25 October 2022
Agent replied · 24 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotHighly recommend
Beverly/Nicola and team at the Burnley Branch have been utterly amazing dealing with my property purchase. Super quick responses to emails, calls. Friendly service. I couldn't of asked for a better service. Highly recommended.They are a credit to this company.
Jan · 26 April 2024
★★★★★ 5/5
GoogleGreat service as usual. I have buy-to-let property in Stockport and this branch always helped me find tenants very quickly and with very professional manner. I would like to thank Joel Crank for his great services.
Adam · 25 October 2021
Agent replied · 24 October 2024
Hi Adam, thank you so much for the fantastic 5* review. Joel and the team really appreciate your kind words. Best wishes, Graham @ Customer Relations
★★★★★ 5/5
GoogleA letter sent into the Branch:
I am writing to express my experience with one of your Letting agents; Hayley Murray.
My current role involves speaking to many property professionals as I provide property training courses. In addition to this during my week of arranging viewings, as you can imagine, I also dealt with a number of agents.
The reason for writing to you is because my experience with Hayley has been outstanding. Firstly I booked a viewing for 84 Churchgate, Stockport yet heard no confirmation. On the day of the viewing I called your Stockport office which is where I spoke to Hayley. Apparently her colleague Carly, who I had arranged the viewing with, had left the company. Hayley had not been told about the arranged viewing and dropped everything in order to accommodate myself and my husband, this was 2 hours before the viewing. Her conduct and demeanour was excellent and a credit to Bridgfords.
We spent just over an hour in the property. Hayley listened to our requirements and did not rush us round the property. Many of the viewings I had that week were very rushed and I only spent 5- 10 minutes in the property. The agents were extremely unapproachable and were more concerned about ferrying the next couple in. On two different occasions the agents (who did NOT work for Bridgfords may I add) said they would email me with an application form/further details and I received nothing.
Hayley answered all of our questions and if she didn’t know the answer she was extremely honest about it. She did not give us false information, and both my husband and myself thought Hayley was an extremely trustworthy and reliable person, with our interests at the forefront.
We have had numerous problems with our current landlord, yet Hayley has been so supportive with the referencing and arranging the move. Hayley was one of the main reasons that we decided to take the house; even though we love the house, it was your agent who provided us with the confidence and belief in choosing a Bridgfords property.
I cannot thank her enough and I would recommend Hayley (and Bridgfords) to anyone who is thinking to move. I would actually go as far as telling them to check your website first rather using the compare sites such as Rightmove or Zoopla. She has been constantly assessable by telephone and has always kept myself and my husband informed. She has respected our plans for moving (we have a van hired etc) and she has bent over backwards in order to try accommodate these plans. We fully appreciate that Bridgfords do not have to be so accommodating and certainly Phillip James Lettings agents would not have done this.
My current experience with Phillip James lettings has been unprofessional and rude. I will NEVER rent a property from them again.
Please pass on my thanks and gratitude to Hayley. We would not have got through this without her co-operation and support; she really has gone above and beyond (even saying she will come in on her days off in order to accommodate us) . You have a fantastic employee who is an absolute credit to your company.
Lou · 28 December 2015
★★★★★ 4/5
GoogleBridgfords Stockport facilitated my stay in Stockport and I have always received support from Greg and Carly regarding all matters.
Viewing was arranged in a very professional way, house looked the same way as advertised and the reference process was initiated soon after that. I moved from Uni accommodation at Sheffield and faced all the hurdles while finding private Lets to put me on regular contracts. Documentation and the contract was in place with the help of the company I work for.
Once all that is done, things have been going smooth and hope to continue the same way in future.
Nivin · 27 October 2015
★★★★★ 5/5
TrustpilotBridgfords Denton
Cant recommend Bridgfords Denton enough. Bought through them recently. The team were so helpful throughout. Great communication, nothing was too much trouble. Aldo used their mortgage advisor, Gemma. She was fantastic. Never dealt with a broker like her! She went through the whole process in detail and always on hand to answer any questions I had! Many thanks to Ryan, Stacey, Adam and Gemma. You guys made what could have been a stressful so smooth!
Gone · 24 January 2020
★★★★★ 5/5
GoogleThanks to Megan and Richard so far with my flat move. They have been very helpful.
James · 25 October 2023
Agent replied · 24 October 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleSophie and Ellie were excellent throughout the whole process. I was kept up to date at all times which took the stress away. I would highly recommend Bridgefords.
Chris · 25 October 2022
Agent replied · 24 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotRip off Britain would have a field day…
Rip off Britain would have a field day with this lot I turned down my perfect property once I found out it was it was this terrible company ! How they still in business I have no idea
Tony · 6 January 2026
★★★★★ 5/5
GoogleReally happy with the service , viewing houses is such a chore and Megan has made it so easy ! She has been so helpful along the way answering any questions we had . Everyone else I’ve spoken to at the company has been equally helpful and polite ! It just been a pleasure dealing with this company and their amazing staff. Thankyou
Amy · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBought our first house through bridgefords, Sophie R in the Stockport branch assisted from start to finish and couldn’t of been more helpful. Thanks Sophie ! xxx
Ellie · 25 October 2022
Agent replied · 24 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotThey are shocking
They are shocking.I emailed & spoke to them at the middlesbrough branch about a property near 2 weeks ago. on the phone i was told the potential move in date was 8/9/24 They told me they would do a video tour heard nothing so chased them to which they came back with a rubbish excuse the tenant hadnt been in touch so they couldnt get into the propertyI withdrew interestThey are shocking at communication & couldn't run a bath
Finn · 2 September 2024
★★★★★ 1/5
Trustpilotthey say they are going to call you…
they say they are going to call you back but they dont too many sales reps only interested in their commission very poor service, avoid this company
Michael · 1 April 2026
★★★★★ 1/5
Trustpilot4th tennant same issues- damp, mould, negligence
I am the forth tennant leaving my current rental property with the same letting agency and landlord due to the same issues. Mold, damp, negligence and conditions quite frankly not fit for living. I'm breaking my tenancy agreement with permission of the landlord, however never expected to be hit with Bridgfords re-housing fee because quite frankly didn't expect bridgfords to take on this property with a now fifth tennant following years of the same issues not fixed. The 95 year old landlord lord is maybe not able to care for this property but I'm not reviewing him right now. There's something really sinister about a company needing capital gain to the degree that they are willing to miss sell and mislead another tennant into this property a fifth time. Please please stay away.Edit- just noticed that they have a new tennant already from a video viewing alone. Pictures posted of the property are from years ago. Next tennant likely spun the same lines as me, "we are so busy with viewings on this property it's so desirable we can't possibly fit you in, take the video viewing and we advise you to go for it within the next 24 hours before it gets snapped up" there have been no physical viewings of this property whilst I have been here. This is miss selling and pressure sell tactics. The next person will likely have had to pay the same heavy holding fee as me, there rent has gone up by £50 and their deposit by £200 from the 7 month's when I came in with minimal work done on the neglected property. This company is predatory.
Robin · 7 August 2024
★★★★★ 5/5
GoogleFrom the point of initial contact Kate and Meghan have been excellent in finding tenants for my property, very efficiently the house was let within a week , couldn’t ask for more from these ladies as they fulfilled everything they said . Their market knowledge is outstanding and I am very happy that they are my agents . Always available. Many thanks
Ashraf · 25 October 2023
Agent replied · 24 October 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery positive experience dealing with Liz at Bridgfords. The process was swift and professional from first enquiry to moving into my rental property. All the documentation was sent out and processed extremely quickly and the staff were always helpful on the phone to guide me through the process. Excellent work!
Tony · 26 June 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us your 5* review Tony! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotChris Parkin was my mortgage broker
Chris Parkin was my mortgage broker, really helpful I had been told from another company that I would not be able to get a mortgage, Chris went above and beyond to make it happen. We had issues with the lender taking unnecessary time on some issues Chris chased them everyday and I am now in my lovely new home. I will definitely recommend Chris in the future.
Amanda · 10 June 2021
★★★★★ 5/5
GoogleGreat support all the way through my experience with Bridgfords.. Hayley and Late have been so helpful. I am now renting a beautiful property from them and they have gone above and beyond to make sure everything went smoothly! Highly recommend 🙌 …
Jenna · 10 October 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation Jenna. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic experience, Richard was really helpful and made things very ready for me.
Gerard · 25 October 2023
Agent replied · 24 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI felt i had to write a review to recommend Bridgfords. I have just agreed to rent a property and hollie and the whole team couldn't have been more helpful and friendly. Fast responses, very fair rent and fantastic properties. After having a bad experience with a different estate agent i was refreshingly surprised at how easy it could be and how stress free. Thank you Bridgfords letting team, highly recommendedPositiveResponsiveness, Professionalism, Value
Angela · 25 October 2022
Agent replied · 24 October 2024
Hey Angela, we thank you for this really fantastic 5* review. We're glad our help and hard work paid off for you! Best wishes in your new home! Graham, Customer Relations
★★★★★ 1/5
TrustpilotAwful customer service
Awful customer service, do not respond to emails, make you feel like an idiot on the phone for asking questions after not getting responses. absolutely gutted that I have to deal with this company.
Sarah · 20 January 2026
★★★★★ 1/5
Trustpilotmade me complete 5 recaptchas to…
made me complete 5 recaptchas to unsubscribe from their spammy emails. this is a tactic to waste people's time so they give up and stay signed up to emails. why would I need to prove my identity to unsubscribe from emails? even a hacker would have better things to do
Nicholas · 13 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.