Every review we hold for the Stirling office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJacob was an excellent help finding a beautiful flat for my husband and me in Stirling. He was very communicative when there were delays in the process. We are incredibly happy with how easy he made the process. As a fellow Missourian, I highly recommend Jacob's services.
Molly · 13 February 2026
Agent replied · 13 April 2026
Hi Molly, we greatly appreciate your kind words about Jacob's excellent service helping you find your beautiful flat in Stirling.
★★★★★ 5/5
GoogleWe had a great experience working with Ryan. From start to finish, he was professional, responsive, and easy to communicate with. He kept us informed at every step of the process, answering all our questions promptly and clearly.
The sale of the property was a very quick and smooth process. Highly recommend Ryan to anyone looking to sell.
Anna · 1 November 2025
Agent replied · 29 October 2025
Dear Anna,
Thank you immensely for your kind words and stellar review! It was truly a pleasure assisting you in your property sale. Ryan is commended for his dedication, and we're thrilled he made your experience so seamless.
★★★★★ 5/5
GoogleJacob has been extremely helpful and very knowledgeable, especially for people who are not located in the area or country. We are confident in Jacob's professionalism that we will have the place that is perfect for us soon and that this will be a seamless relocation!
Erica · 13 February 2026
Agent replied · 13 April 2026
We are thrilled to hear Jacob provided such knowledgeable support for your relocation. Confident his professionalism will ensure seamless results.
★★★★★ 5/5
GoogleRecently completed on our new house - we were given a viewing very quickly by Martin & Co, Kieran Richardson was the one who showed us about and he couldn’t have been more helpful and informative. Knows his stuff and was happy to answer any …
Megan · 13 February 2026
Agent replied · 13 April 2026
Thank you for your review, Megan! Delighted Kieran provided such helpful service for your first home purchase. Congratulations on your new house!
★★★★★ 5/5
GoogleI cannot fault Jacob and the team at Martin & co Stirling. Jacob kept me informed the entire journey from viewing to acceptance to moving in. A. Total. Breeze! A top guy.
The office staff incredibly kind too and flexible with me being able pick up my keys before work and making sure if I had any questions it wouldn’t be a bother to ask them.
This is the company to use for property in Stirlingshire.
Rory · 22 March 2025
Agent replied · 25 March 2025
Great review Rory. Customer service is our priority.
Many thanks
★★★★★ 5/5
GoogleI recently sold my property with Martin & Co, I had the pleasure of working with Jacob and Kieran. They were so friendly and professional. Communication was fantastic throughout the whole process and they answered all my questions and queries promptly. Would highly recommend to anyone looking to sell.
Ailie · 18 December 2025
Agent replied · 18 December 2025
Hi Ailie, thank you for review. We are very happy to hear that both Kieran and Jacob gave you the service that you deserved.
★★★★★ 5/5
GoogleMy Husband and myself are very keen to praise the service that Ryan Burgess the branch manager has afforded us. He is a very professional and knowledgeable man who is willing to patiently answer numerous questions about his own and his …
Kathleen · 13 February 2026
Agent replied · 13 April 2026
We are overjoyed to hear that Ryan and Kinesha provided such professional and passionate service, and that the entire Stirling team was helpful throughout your experience. Thank you for recommending us so highly.
★★★★★ 5/5
GoogleBen and Jacob were both very helpful throughout the whole process of securing our new flat. They were friendly, professional, and made everything feel smooth and straightforward. I really appreciated their support and would happily recommend them.
Danae · 23 March 2026
Agent replied · 13 April 2026
Hi Danae, thank you for your review for both Ben and Jacob. We really appreciate you taking the time to tell us your experience you had whilst dealing with Martin and Co.
★★★★★ 5/5
GoogleMartin and Co have been excellent, very professional, efficient and informative especially Kinesha who is fantastic, cheerful, helpful and kind, she went above and beyond for me and my family and made me feel like I was in safe hands.
Jacqueline · 13 February 2026
Agent replied · 13 April 2026
Hi Jaqueline, Thank you immensely for your kind words. We're thrilled Kinesha and the team made you feel supported and well cared for throughout your experience.
★★★★★ 5/5
TrustpilotGrateful to Martin and co and most…
Grateful to Martin and co and most especially the property manager Arlene McKena for the timely response when our boiler broke down. It is Winter season and I was worried about us not having heating or hot water for days but they acted so quick and got us a brand neq boiler. Arlene was also excellent when I was moving in, she always responded to concerns on a timely manner and made me feel at home in the new house.
Josphine · 2 December 2024
Agent replied · 7 July 2025
Thanks Josphine, glad we got you all sorted. Best wishes.
★★★★★ 5/5
GoogleI had the pleasure of working with Kai during my rental process, and I couldn’t be more pleased with the experience. Kai was incredibly helpful, knowledgeable, and proactive every step of the way. From answering my countless questions promptly to ensuring all paperwork was in order, he made what could have been a stressful process feel seamless and straightforward.
His professionalism and friendly demeanor truly set him apart, and I always felt he had my best interests in mind. If you’re looking for a rental agent who goes above and beyond, I highly recommend Kai Mackenzie and Martin and Co. Thank you for your outstanding service.
Ugochukwu · 27 November 2024
Agent replied · 3 December 2024
We really appreciate your fantastic review and words of praise.
Wishing you all the best!
★★★★★ 5/5
GoogleI had a fantastic experience with Martin & Co Stirling Lettings & Estate Agents. The team was professional, responsive, and genuinely helpful throughout the entire process. From the initial enquiry to completion, everything was handled smoothly and efficiently.
They kept me well informed at every stage and were always quick to answer any questions, which made the whole experience stress-free. Their knowledge of the local market and attention to detail really stood out.
I would highly recommend Martin & Co Stirling to anyone looking for a reliable and professional letting or estate agency service.
Tina · 6 April 2026
Agent replied · 13 April 2026
Hi Tina,
It's great to hear about your experience that you had with us and we really appreciate your kind words.
★★★★★ 5/5
GoogleKieran is definitely the best real estate agent I've dealt with. Flexible, kind and talkative. Makes you feel comfortable asking questions about the property and really takes his time to get you what you're looking for!! Super agent!
J · 13 February 2026
Agent replied · 13 April 2026
Thank you for your review! Delighted Kieran provided such flexible, kind service. We appreciate your trust in our team.
★★★★★ 5/5
GoogleAs a wheelchair user its always super hard to find suitable properties but both Jacob and Kinesha have been amazing! taking time to actually listen to specific requirements and then finding properties that match them.
Would highly recommended.
Steven · 13 February 2026
Agent replied · 13 April 2026
Thanks for your kind words! Jacob and Kinesha's dedication to understanding your specific requirements truly makes a difference.
★★★★★ 5/5
GoogleExcellent work by Ryan and his team to complete the sale of our rental property which had been equally well managed by Arlene and the letting staff for a number of years. The interaction was always timely, courteous and professional. Thank-you.
Ed · 19 December 2025
Agent replied · 19 December 2025
Hi Mr Reynolds, thank you for writing the review. We are very pleased to hear that you've had good experiences whilst as a landlord and as a vendor. We will pass on your kind words to Ryan and Arlene.
★★★★★ 5/5
GoogleKieran has been extremely helpful providing constant communication through the process and as a first time buyer it has been very reassuring having this kind of support. Couldn’t thank him enough!
Josh · 13 March 2026
Agent replied · 13 April 2026
Hi Josh,
Thank you for your review! Delighted Kieran provided excellent support during your first-time buying experience. Your feedback means everything to us.
★★★★★ 1/5
GoogleI have been renting through Martin & Co Stirling for nearly 10 years, and this year has shown me serious issues in how they handle tenants when problems arise.
Since 27 January 2025, I have been living with very intrusive noise from the shop directly below my flat. I raised the issue promptly via My Property File, but the agency ignored it for months, and it was later cancelled without any explanation or communication. I tried to live with the noise during that time, but it was clearly unmanageable, so I reached out again in May.
Martin & Co Stirling apologised for their silence but made little effort to ensure my landlord, who remains closely connected to the shop, took action to resolve the noise. In my experience, they did not emphasise my landlord’s responsibility to provide a habitable property and repeatedly told me to “wait” for services that never fixed the problem. While the agency does not control the shop itself, they and my landlord are responsible for ensuring the flat is suitable for living.
At one point, a Martin & Co Stirling agent relayed a comment from my landlord about him “not having raised the rent,” which, given it was said in response to my noise complaint, felt unsettling. Retaliating against tenants over reasonable, legitimate complaints is unlawful under Scottish tenancy law.
Updates were promised but never came, emails were said to have been sent but never materialised, and they refused to put anything in writing.
Since the noise began, it has severely impacted my life and my ability to live peacefully. I have been forced to avoid both the lounge and main bedroom during the hours it runs (3pm, 11pm). Martin & Co Stirling, along with my landlord and the shop owner, were fully informed of the situation but took no meaningful steps to resolve it.
From my perspective, Martin & Co Stirling, my landlord, and the shop owner have spent nearly 8 months evading responsibility and stalling. They have done nothing but offer vague timelines for supposed fixes that lead nowhere.
Environmental Health are now investigating the shop for a statutory nuisance, and I believe this process could have been avoided if the agency and my landlord had adequately addressed the issue. To make matters worse, in late August I had to move my mattress onto the floor on the other side of the flat due to overnight noise from the shop that now runs 24/7.
In my experience, the agency has shown little empathy, accountability, or professionalism. This situation has been extremely difficult to endure, and it seems they have little interest in protecting the wellbeing of tenants. I will not allow the months of relentless, debilitating disturbance I have endured to be minimised or downplayed. If you value honesty, support, and a basic duty of care, I cannot recommend Martin & Co Stirling.
Anthony · 13 September 2025
★★★★★ 5/5
GoogleAs first time renters Martin & Co made the process incredibly easy and straightforward to enable us to get the flat we wanted. They were very accessible, proactive and helpful, particularly Mohammed who was our main point of contact! I would 100% recommend Martin & Co. They were by far the best lettings agent we have dealt with!
Adam · 28 May 2025
Agent replied · 28 May 2025
Many thanks Adam
★★★★★ 5/5
GoogleRyan from martin and co was great. Accommodating to my schedule and showed me 2 houses in quick succession. Thank you again. Looking forward to moving in to our new home.
Ryan · 13 February 2026
Agent replied · 13 April 2026
Thank you for sharing your experience. We're glad Ryan was able to accommodate your schedule and assist you efficiently. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleMoving long distance and found it almost impossible to get remote viewings but Ryan arranged quickly and efficiently.
After deciding the property fit my criteria the process was painless.
Highly recommended
David · 13 February 2026
Agent replied · 13 April 2026
Thank you for your wonderful feedback. We're glad Ryan was able to arrange remote viewings quickly and make the process painless. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleUsed tenant find service 3 times for our property. Very efficient service from Jacob and Danielle especially. Communication and guidance excellent throughout and flat let very quickly
Gordon · 13 March 2026
Agent replied · 13 April 2026
Hi Gordon, thank you for using our tenant find service three times. Delighted Jacob and Danielle provided excellent communication and guidance.
★★★★★ 5/5
GoogleI have nothing but praise for Ryan Burgess Sales Manager at Martin & Co (Stirling) who recently provided more than excellent service when selling my previously tenanted property. …
Jane · 13 February 2026
Agent replied · 13 April 2026
Thank you for taking the time to share your experience. We're pleased Ryan’s extensive knowledge, proactive communication, and commitment made the selling process stress-free and exceeded your expectations.
★★★★★ 5/5
GoogleBen was a great letting agent, very kind and friendly, arranging the viewings around my schedule and giving advice until i got a flat.
Helena · 23 March 2026
Agent replied · 13 April 2026
Hi Helena, thank you for your review. We will make sure Ben is passed your kind words.
★★★★★ 5/5
GoogleExcellent, reliable service from Ryan and his team, who were able to find a new tenant for my property quickly, even during the Christmas and New Year holiday.
Iain · 13 February 2026
Agent replied · 13 April 2026
We're grateful for your kind words and pleased Ryan and his team could secure a tenant quickly, even during the holiday period.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.