Trusted Agent profile · Stirling
★★★★★
1,188 reviews across 2 platforms
14 King Street, Stirling, FK8 1AY
Martin and Co's office in Stirling, at 14 King Street, is rated 2.7 out of 5 across 1,188 reviews on two platforms, including 334 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Martin and Co won in 2026.
Tell us what you need and we'll put you in touch. Martin and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stirling.
The Trusted Agent 2026 results for Martin and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stirling office, from every platform, shown as written. First names only.
5/5
GoogleMartin & Co, and specifically Arlene have been really great. It's been a pleasure to work with them. Arlene is very friendly and helpful, and great with answering any questions I have. The agency is responsive to maintenance issues; the very few maintenance issues that have arisen have been quickly addressed. I would highly recommend!
Thank you Nicolette for your 5* review. Greatly appreciated.
1/5
TrustpilotShocking service!!
I had struggled to get hold of the estate agents for 6 days, when i finally got hold of someone they told me they were understaffed! I arranged my viewing for today at 12.. im still at the property at 12.30 with no email, no phonecall to state that they were held up or not coming at all!!! Absolutely disgusting service!! Noone is answering any calls from the office, despite them closing at 13.00! Im shocked how you are still in buisness i really am! I confirmed that i wanted to put the holding fee down after i have seen the property but they cant even be asked to turn up! livid!!
Hi Marissa, We're very sorry to read your review this definitely isn't usual service for Martin & Co. If you'd like to update your review to let us know which local branch you used then we'd be happy to look into this further for you. Kind regards, Martin & Co (UK) Ltd
5/5
GoogleMohammed was extremely helpful and quick to respond. His honesty and good nature makes him easy to deal with. I would highly recommend Mohammed to anyone looking for a property within the area.
Great review Thanks again
5/5
GoogleAs a wheelchair user its always super hard to find suitable properties but both Jacob and Kinesha have been amazing! taking time to actually listen to specific requirements and then finding properties that match them. …
Thanks for your kind words! Jacob and Kinesha's dedication to understanding your specific requirements truly makes a difference.
1/5
TrustpilotTry other agents first- this company very discourteous
My experience when seeking to rent through their Battersea Reach office was very poor. I expressed interest in a property but calls and messages all unanswered. Spoke to Jem who said they didn’t do viewings and I should rely on video. Promised to send form and never did. Very arrogant and treated rudely. Try other agents where you will be treated with courtesy.
Hello Jeremy, we are sorry to learn that you were not satisfied with the service provided by a Martin & Co office. To help us further our investigation, would you please email us your contact information and the name of the branch?Email: social.media@martinco.com
5/5
GoogleHaving moved from London to Scotland, is no easy task. Kara Prince made it so much easier. Kind, quick to respond and going above and beyond - a star lettings negotiator. I cannot thank her enough! And dealing with Pauline as the property manager has been such a delight - well done ladies ☺️
So nice to hear positive words about members of the Stirling team. The girls will be thrilled to hear such praise. Thank you so much and best wishes indeed.
5/5
TrustpilotFantastic stress free experience
A big thank you to Tracy and Ian Martin and Co Hucknall, for being my letting agent for 6years very efficient first class service. Then now selling the property for me. You were attentive, always on hand to answer my queries very quickly. Leasing between buyer, buyers solicitor and my own solicitors for a seamless sale. Thank you.
5/5
GoogleI am very satisfied from your all team especially from the boy who viewed the property to me thanks to all of you especially kieran is cooperative person I gave all credit to mr Kieran
We are honored to hear about your satisfaction with our team. Thank you for recognizing Kieran's cooperative approach.
5/5
GoogleRyan Burgess and all of the team in the Stirling office were very efficient in handling the sale of our property. They expedited the process, coordinated viewings seamlessly which lead to a prompt sale. …
Thank you for taking the time to share your experience. We're ecstatic that Ryan, the team, and our photographer provided exceptional service, local expertise, and clear communication to make your property sale smooth and efficient. Your recommendation means a lot to us.
1/5
TrustpilotMartin & Co have got to be the worst…
Martin & Co have got to be the worst housing to ever exist. My Daughter moved it into a flat 3 years ago that was freshly painted but noticed the glass panel that was once painted had black dots on the door which clearly showed there was mould in that property. They allowed my daughter to move there with a 19 month old baby. The property within a month was smothered with mould, it was on the walls, clothes. Mattresses etc. my daughter tried everything painted with the mould paint, they put extractor fans & dehumidifier which hasn’t helped one bit. My grandson has constantly ended up in hospital lifeless from where he’s so ill he’s not eating or drinking. Doors are hanging off hinges due to how bad the mould is, bath has been blocked from day 1. Council made me go private and this is what I’m having to live with, I can’t even move out as I don’t have money. How these people can sleep at night is beyond me. My grandson is now registered as asthmatic and they’re trying to say that mould doesn’t effect your health.
1/5
TrustpilotTerrible agency
Rented a property from Martin & Co over 3 years. very slow resolving issues, attempted to put the rent up at every opportunity an tried to take back every penny of my deposit over pre existing property issues.
5/5
TrustpilotExcellent service and courteous staff
My Mum had died and her house had to be sold. Rowan was extremely sensitive and kind. She kept me informed along the way. When my Brother and I decided to take it off the market, a guy who had viewed it so wanted it that he pursuaded Rowan to make a call to us. To cut a very long story short, he now owns it! Had Rowan not followed her gut instinct the house would probably still be empty and unloved.
Thank you Jan, what kind words. I appreciate your feedback. All the best for the future! Rowan, Martin & Co Hucknall
1/5
TrustpilotWould do 0
Would do 0, think evil corporation think Martin Co, doubling rent of every family oriented residence they can and doing over our society and economy in the process. They will share the news of your necessary departure with 0 care for your human struggle. They have acted and taken advantage before the legislation that stops them increasing rent by so much or even no fault eviction. Evil.
5/5
TrustpilotHighly Professional and honest staff:Gloucester
Martin and Co was managing my tenancy on my rented Home and the staff were really professional and respectful whether face to face or over the phone especially Edward and Hallam Beveridge. Any challenges I faced during my stay, be it Boiler issues or Heating were attended on time. I highly recommend them as I feel they truely define Great public relations and value their tenants. Keep up the good work.
1/5
TrustpilotNew Milton, Awful estate agents, left us homeless with no help
Disgusting estate agents didnt bother with us at all, I called and called to view a property as ours was only a short term let, they never bothered to tell us when the viewings were despite me calling several times and let the property go to someone else. There was nothing else available and because of this we ended up homeless while I was pregnant and with a 3 year old. Never use them!!
1/5
TrustpilotMARTIN AND CO MEDWAY
MARTIN AND CO MEDWAY, Rochester - my experience has been one of fraud, overcharged fees, ignoring emails, lack of professionalism, breaking contracts, wasting money and I could go on and on. Run as fast as you can in the opposite direction from this branch of Martin and co. I am a landlord of 20 years’ experience with great relationships with all my agents. This agency is BEYOND POOR.
1/5
TrustpilotAnti social tenants welcome at Martin an co.
Martin and Co are responsible for the nightmare tenants next door. I have called them 9 times to report anti social behaviour as I cannot sleep until around 2 -3 am. This has ruined my mental health and ability to function at work. They care not about duty and responsibility. I wouldn't use them in any shape of form. No standards.
1/5
TrustpilotAs a landlady for over 20 years this is…
As a landlady for over 20 years this is comfortably my worst experience. The letting agent at the Leicester office was rude and patronising at times. Incorrect AML checks for which there was an expectation the landlord would cover the costs. Slow replies to email and requests often not actioned. Questionable GDPR compliance with attempted validation through loose loopholes. Overall a stressful experience which is concerning when you pay for a service to take away the stress!
5/5
GoogleLooking for properties in the area and have had great support from this team Professional, friendly and always available to help me navigate the market .. special shout out to Sarah who has gone the extra mile
Thank you Lisa Very much appreciated
5/5
GoogleSuch a great agency! Pauline has been amazing throughout the entire process and stay at the property. Always responds quickly to any inquiries and goes above and beyond to help! Highly recommend!
Many thanks Kerys
5/5
TrustpilotI have been searching for a property…
I have been searching for a property for quite some time now and Martin&co have really gone out of there way to help me in many ways! i find their suggestions and advice really great! I have been helped by Dan Webber for the viewings and been helped by Charlotte Cotter and Becky to! and together all of them have really been very helpful and polite and reasonable! Great job guys thank you very much!
Hi Gordon, Thank you for taking the time to leave a review of Martin & Co Gloucester. We're really pleased to hear that the team have looked after you and look forward to working with you again in the future.
4/5
TrustpilotMartin & Co. Maidstone
I wanted to give 5 stars but it would only let me put 4 Martin & Co in Maidstone, Amanda & Michelle, have looked after my property from August 2023 to the date it sold April 2026. They are very professional and always dealt with any issues promptly with no fuss. I highly recommend them.
5/5
GoogleWe were looking for a rental property for our son a few weeks ago. Spoke to Sarah who pointed us in the right direction. Extremely professional and helpful. Nothing was too much trouble for her.
Many thanks for your review. Best wishes
1/5
TrustpilotStay clear of Martin and co!
I had an extremely disappointing experience with Simran at Martin & Co Birmingham City. Communication was virtually non-existent, she took 3-4 days to respond to emails, if she replied at all, and was unreachable by phone, insisting on email-only contact. As a landlord, I found her uninformative and unsupportive, particularly when dealing with tenant vacating processes. She provided minimal effort in securing damage deposits, even when damages clearly exceeded the deposit amount. Overall, her service was inadequate, and I strongly advise landlords to avoid working with her to save time and frustration.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Martin and Co, Stirling won Trusted Agent; Martin and Co, Keighley won Platinum; Martin and Co, Camberley won Trusted Agent.
Tell us what you need and we'll put you in touch. Martin and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stirling.
