Martin and Co Stirling reviews

★★★★★ 5/5

Google

Really successful, we ended up getting the first flat we viewed which was at lovely Maisonette and our estate agent Jacob Robinett was a massive help and gave us updates really quickly, would use the agency in future!

Grace · 25 April 2025

★★★★★ 1/5

Trustpilot

Disappointed

I went to a house viewing in Haslington and the agent was very poor he wasn’t friendly or welcoming and hardly spoke to my self, when my partner inquired about a property he was just getting ignored even though we were very interested in the property and the company still hasn’t got back to us about it.

Chelsea · 11 February 2026

★★★★★ 5/5

Google

Couldn’t thank Danielle more for her hard work in securing us a place to call home in time for our university course start. Particularly great at getting any flat/maintenance concerns sorted extremely quickly and professionally. Martin & co provides very good service overall.

Deanna · 21 June 2023

★★★★★ 5/5

Google

Had a good experience. Mohammed was very pleasant, professional and helpful. Would use them again and recommend to friends and family

Saif · 24 September 2024

★★★★★ 5/5

Google

Dealt with Kara the whole way through our renting process. Very helpful and professional. But more importantly always with a smile and happy to help and answer any questions. Would definitely recommend to anybody.

Stephen · 22 January 2024

★★★★★ 5/5

Google

Super friendly and helpful staff. Kara was incredibly helpful with taking us through the application process and explaining everything. Great communication that made the application process smooth and easy.

Gabi · 21 April 2024

★★★★★ 1/5

Trustpilot

Was really interested in a property…

Was really interested in a property viewing, emailed 2x, rang 3x, no answer whatsoever. Filled out the questionnaire, no answer. When you try ring, you get passed to an AI agent who can’t help, so I ask for a human, upon that request, I get hung up on.

Frankie · 15 April 2026

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID... Saltaire Branch

AVOID AVOID AVOID.... Rented 4 Bedroom property Lightcliffe Halifax via Saltaire Branch.If I could give zero stars I would! Having worked most of my life in Management Customer Services I expect to receive a high standard like the one I provide. Customer services from Martin & Co in Saltaire have been appalling, to say the least! And having read these reviews I cannot understand how they are still in business. My initial contact (prior to signing the agreement) was very good. Found the property I wanted to rent, having never rented before. There were issues with the property - security gates didn't work correctly and therefore provided no security, garage door not working correctly, rubbish bags laying around in the grounds etc. I did make it very clear before signing the contract that I wanted all these issues addressed and I was told they would be. Once the contract was signed everything changed. I was told I didn't ask for it to be made into a stipulation on signing (how would I know to do this when I have never rented before). Within two weeks of moving in, I had a leak under the kitchen sink, followed by the washing machine didn't work. With regards to the washing machine I was accused of damaging it however when the repair man attended he found coins, hair bands, and stones in the filter from the previous owner. keys went missing from the property when I was out like someone had been in there without me present (all denied). And no keys were supplied for the juliet balcony. Then the dishwasher stopped working and the landlord wanted me to contribute 50% towards a replacement machine that was 7 years old. I refused. The person that I was then dealing with Ian Tate supported the landlord and accused me of not looking after the property (even though I have owned my own house for 30 years prior to this). The landlord requested a property inspection 3 weeks post moving in as they were concerned about 'their property' even though this was denied. I was outraged. Small problems and issues kept arising which the landlord refused to address even though they were listed in the Inventory (which I received 3 months after signing the contract). Every time there was an issue Ian supported the landlord and spoke to me like I was irrelevant. Found him to be extremely patronising and arrogant. I eventually asked to deal with the branch manager Denise who I found more supportive and actually tried to resolve issues with the landlord, albeit not successfully every time. The landlord just would not address issues with the property - unfortunately I had paid 6 months rent upfront to secure the property so it felt like because she had the money she was refusing to maintain the property. I handed my notice in to end the contract at 6 months as I was not prepared to stay in a property where I was accused that I wasn't looking after it, and not having any support from my letting manager Ian. I moved out and the keys were handed back and it took over 5 weeks to receive the deposit of £1846 back!! I did all the chasing for this. The landlord was literally retaining hold of my money and the letting agent could do nothing about it! then after 4 weeks I was informed by Denise that Ian had also cocked up and not issued me with the procedures for claiming back my deposit... again extremely poor customer services from Ian! I am absolutely appalled at the service I received and will never use this company as long as I live! Does not surprise me to notice they are not regulated or authorised by the relevant authorities so you have absolutely no come back from anywhere!

Catherine · 5 December 2022

★★★★★ 5/5

Google

Arlene is brilliant and very helpful always sorts any problems out for me right away and Scott Bennet is so professional and very nice to speak to when he comes out to do the inspection of the property

Kazza · 24 September 2023

★★★★★ 5/5

Google

Excellent Service and Communication from all the staff at Martin & Co. Will use them for all future lettings.

Wah · 16 March 2026

★★★★★ 5/5

Google

Arlene has been most helpful in every respect of my tenancy with Martin & co, dealing with any requests I had very promptly. I would recommend Martin & co 100%. Frank.

Frank · 21 February 2024

★★★★★ 5/5

Google

My experience with Martin & Co Stirling was really great. I had to find a place on a short notice, and they were extremely helpful and quick as a result I was able to move in easily. I highly recommend them.

Rebecca · 21 June 2023

★★★★★ 5/5

Google

I loved every bit of Martin & Co service. From house searching, to house viewing, to becoming a tenant with them and even after. The staff are amazing. Karen Celland was so professional and friendly at the same time. Big ups.

Josphine · 21 June 2023

★★★★★ 5/5

Google

I had Kara prince as my realtor, she was a great help and was always available when I needed her , she didn’t only make my process very smooth, she kept me fully updated as to what was happening and when, she is a great asset to Martin and co and the company can only be going on too great things with people like Kara working here.

Jacob · 24 September 2024

★★★★★ 1/5

Trustpilot

Uninterested in the Tenant - Landlords allowed to neglect property

We rented a property from Martin and Co in Prestwich.They never ever confronted the owner of the state of the property. Our property in Pine Avenue Whitefield was in a state of disrepair and even though problems were reported, they were never fixed.They let the owner wait 5 months until we left to action any repairs.The owner was allowed to neglect the property and allow the outside of the house to fall apart literally.Martin and Co were "afraid" to confront the owner instead raising issues when we left the property.Gates and fences were covered in nails and shoddy repair. The owner allowed herself to continually come check on the property, without notifying us, and would "knock on" to check the state of the house herself.

Simon · 28 October 2022

★★★★★ 5/5

Google

Between, Robbie, Kara and Arlene, my experience so far has been fantastic. From my initial face to face meeting with Robbie with his professionalism and friendliness gave me the confidence to trust this agency to manage my property. Both Kara and Arlene have been very pro-active and thorough throughout all interaction with myself and respond very quickly to any questions or queries I have had. Would highly recommend this company.

Elaine · 4 August 2024

★★★★★ 1/5

Trustpilot

The worst estate agent ever, avoid at all costs even if you really like the property!!

Where to start...Martin & Co London Bridge were impossible to deal with during our 1.5 year tenancy, I really don't know how they are a company as they are so hopeless and completely dysfunctional. I understand this branch is now longer part of Martin & Co and is now trading as DA Property, perhaps partly due to the issues we experienced.We had numerous issues when we moved in: a toilet that wouldn't flush properly, a shower that couldn't change temperature, a leaking kitchen sink etc. It took a lot of chasing and two months for all issues to be fixed. The boiler then broke down and we spent 3 weeks in February with no heating or hot water and again it took a lot of chasing on our part for anything to be done. We also had a broken oven for a month at one point. Whenever we had problems, we would call the office and be directed to a central call centre who assured us that our issue had been marked as urgent and someone from the internal maintenance team would call us back, but that never happened once. We also had the mobile number of the Director of the London Bridge office, but he would ignore phone calls, WhatsApps and emails. I also tried to visit their office in person on several occasions, but never found anyone present. And after everything, they took a cleaning and maintenance charge from our deposit.It was truly excruciating trying to get anything done and we're glad we will never have to deal with Martin & Co / DA Property again. Avoid at all costs, even if you really like the property!

Kathryn · 20 October 2022

★★★★★ 5/5

Trustpilot

agents martin and co friendly and well…

agents martin and co friendly and well organized , also fair house pricing and advised all way through selling process , would recommend to anyone for a smooth transaction in to days market

Japenny · 23 July 2026

★★★★★ 5/5

Google

Kara has been ever so helpful and quick with responses in regards to helping me and my friend. Thank you Kara !

Fionna · 26 July 2024

★★★★★ 5/5

Google

Very smooth and easy process, Kara was a great help throughout, I can only recommend both her and the team around her.

Jordan · 26 July 2024

★★★★★ 1/5

Trustpilot

I would not recommend this company to…

I would not recommend this company to anyone trying to rent , I was second to view a property in Warminster then just called again to be told there is no longer any viewings. This has happened a number of times with this company!!!!!

Ms · 30 April 2026

★★★★★ 5/5

Google

Viewed fabulous city centre property during Tuesday lunchtime which was convenient for me, and by Thursday morning I had been cleared for referencing, a signed tenancy agreement in place and a move in date. Thank you Karen!!

David · 25 August 2023

★★★★★ 5/5

Google

Excellent, Friendly, and a pleasure to deal with. Helped me secure my first buy to let, and cooperated thoroughly throughout, gladly helping me with all the information required. Special mention to Karen Clelland for an excellent experience all round.

Gareth · 21 June 2023

★★★★★ 5/5

Google

I dealt with Karen who has been brilliant. She went above and beyond to help and has been so professional throughout. I would totally recommend Martin and Co based on the great customer service we received.

Lisa · 25 August 2023