Martin and Co Stirling reviews

★★★★★ 1/5

Trustpilot

Fraud Company

Fraud Company! Please don't be misled by the positive reviews below; most of them seem to be written by their own people. If you want to save your money, time, and energy, stay away from this company. They are only interested in taking money from people while providing zero customer service or assistance with any issues you raise.I'd like to highlight a few individuals who have been of absolutely no help and perfectly represent the company's poor practices:Nisha Patel, Property Manager, Shanti Bailey, Head of Property, Kate NG, Property Manager, Sarah Louise, Pre-tenancy Manager, Deepa Sohal, DirectorThese people will tell you that they cannot assist you with anything. They are just here to steal your money. Avoid this company at all costs.We made a mistake by choosing this company to rent an apartment. After all the issues we've experienced, we are still waiting to get our deposit back. As usual, we're receiving nothing but excuses for more deductions and delays. Do yourself a favor and stay away from this company and its people.

RAKSHA · 11 September 2024

★★★★★ 1/5

Trustpilot

Martin and Co Stockport

This letting agency is an absolute disgrace. I was left with no water and heating for TWO MONTHS in the middle of winter due to a broken boiler. Despite reporting the issue repeatedly, their only advice was to "boil a kettle", as if that could replace proper heating and hot water.Their negligence led to a leak in the bedroom, which then triggered my carbon monoxide alarm. This alarm, which I had to purchase myself, quite literally saved my life, as it resulted in the gas supply being shut off to prevent further danger. Without it, I might not be here to write this review!To add insult to injury, I had to pay out of my own pocket to move my belongings while repairs were carried out, and was forced to sleep in the lounge. The bedroom was unusable due to the leaks and damage.This agency clearly has no regard for the safety or well-being of their tenants. I would not recommend them to anyone. Their incompetence and disregard for basic human needs and safety are beyond unacceptable. Steer clear for your own safety!

Aliesha · 6 September 2024

★★★★★ 5/5

Google

Would highly recommend this company, Sarah from the Stirling branch was very helpful and patient throughout the process of me looking for a new property and arranging viewings for my own house. Nothing was too much trouble for her /them and they made the process a lot less stressful. Will definitely use them again.

Rhona · 21 May 2024

★★★★★ 1/5

Trustpilot

I would give it a 0 if I could

I would give it a 0 if I could, the staff at this estate agency are appalling, not only did they cancel my viewing and didnt bother telling me until I rang them on the day as I was waiting outside the property! I got no apology, I was told that I’d get a call back and never did it’s been a few weeks so I rang them back and the guy didn’t even introduce the company name he went ‘hello’ like it’s a personal family member he’s speaking too, then asked my number because I rang on a no caller number and told me the property isn’t available when it’s still online. The worst part was I then received 3 unknown calls right after the call ended, when I have never received an unknown call in the 2 years of having this number as no one has my number, so I’m 99% sure it’s the agent that I spoke to as he took my number and decided to ring me and be on mute. How disgusting and unprofessional!

Zee · 31 August 2024

★★★★★ 5/5

Google

Friendly and accomodating viewing with Jacob. Good comms and info - thank you

Isobelle · 5 November 2025

★★★★★ 1/5

Trustpilot

OUR HOUSE IS FLOODING THE KITCHEN

OUR HOUSE IS FLOODING THE KITCHEN NO HEATED WATER FOR A WEEK OUR FIRST NIGHT HERE I AM APAULED

Mrs · 8 June 2026

★★★★★ 5/5

Google

Very good experience with this letting agency, Karen was really friendly and helpful, and answered to my emails very quickly.

Aminata · 21 June 2023

★★★★★ 1/5

Trustpilot

Very rude people .

Very rude people .. I tried to book a viewing and the person of the phone was getting frustrated that I wanted to book two viewings .. they put me on hold and hung up on me , I had to call back regarding the viewing after being interrogated about my salary. Person on the phone said “ listen let’s cut to the chase can you afford it or not “ to which I said yes I tried saying this multiple times .To which he said I have 20 years experience so I beg to differ .. really terrible .

Leandar · 23 August 2024

★★★★★ 1/5

Trustpilot

Awful experience

Awful experience. The staff is a pest and very nasty. Completely different when they were in Kirkcaldy. That company in Cupar will go to hell soon. It’s a pity how Martin&Co changed. Once they moved to Cupar. In Kirkcaldy they were extremely efficient and friendly. Now they are going from bad to worse.

JA · 8 August 2025

★★★★★ 1/5

Trustpilot

*** avoid at all cost ***

*** avoid at all cost *** I would give no stars if possible My experience is with the pontefract branchThe staff call for late payments before the due date, tell lies and try to steal deposits. They are extremely rude and will only answer the phone if it’s regarding payments. Will refuse to speak if it’s regarding issues. They leave maintenance Issue for months and refuse to send anyone. They use old photos to submit to deposit schemes. They show up to houses unannounced and try to make tenants pay for issues that the landlord is liable for.

Tia · 13 August 2024

★★★★★ 1/5

Trustpilot

I rang Martin and co for the second…

I rang Martin and co for the second time for a viewing on a property I was interested in. The lady on the phone asked me what my situation was. I explained that I already owned a property on the street and would probably look at selling it. Ten minutes later I get a call from another woman telling me if I’m not in a position to move they can’t grant me a viewing. Didn’t even bother to ask , just assumed I had to sell to buy ! What a way to treat people, disgusting as I had the cash !!

Nicholas · 9 August 2024

★★★★★ 1/5

Trustpilot

Not recommended at all

If possible i would give minus five stars!!!Martin&co letting unit in Banbury cost me great stress.Lack of any professionalism. Not answer emails and reports. Sending the bad contracts even after let them know it's wrong one.Then took six months to get it right, after which you must sign six months back.Pathetic!!!Have no respect for one's privacy at all.BEWARE of unannounced visits and catch you IN THE SHOWER!!!When you cross the company threshold: No way for a private face-to-face conversation,just big chaos with no chance to be heard.Rude behavior and lack of any compromise.The tenant is always wrong.You are just number and a loser at the entrance.That's how I was feel every time at them office. However they are very professional in reaching out for funds and lying about tenants to the landlordsLike: it's mess, badly smell, have zoo indoors, vermin and a lots more.Shortly say's, you're not looking after the house.Shame on you.Pathetic again!!!Good advice to allRecommended escape when you see this unit in Banbury.Totally horrible experience.

Jacek · 8 August 2024

★★★★★ 4/5

Trustpilot

So far …… everything has gone smoothly

So far …… everything has gone smoothly. Abi Rosser has been very patient and helpful throughout. Can’t recommend her highly enough. Just about to start renting tomorrow so we will see how everything else goes !

Marny · 29 May 2024

★★★★★ 5/5

Trustpilot

Martin &Co…Letting Agent

I have been a Landlord with Martin &Co since they took over from County Rentals having been with CR for a good number of years. My person of contact has always been Pauline with both firms and I always found her very obliging going out of her way to be helpful.As a letting agent Martin and Co have always been very professional in there approach and I would recommend them to anyone in need of a letting agent

MR · 13 May 2022

★★★★★ 1/5

Trustpilot

Martin & Co Huddersfield

Martin & Co Huddersfield - the melting point property to be precise. Cant say much on the property itself because I never booked it, which I’m glad I didn’t. The problem was the lady behind the phone representing the company and presenting the property, absolutely disgusting no communication skills what so ever, huffing and puffing at me while I’m trying to comprehend what she is trying to say to me. It was utterly disgusting that she was speaking down to me as if I were somewhat beneath her. Clearly she woke up on the wrong side of the bed, but that is no excuse to take it out on potential future tenants. These aren't worth the money or headache, so save yourself!

Sana · 6 August 2024

★★★★★ 5/5

Trustpilot

Great service from Matt & Sophie

Andrew · 27 August 2026

★★★★★ 5/5

Google

Karen was great. Very nice and helpful and got everything sorted quickly and efficiently for us

Cameron · 25 August 2023

★★★★★ 5/5

Google

Kara was very helpful and made the application process run quickly and smoothly, no complaints 🙂 …

Laura · 26 July 2023

★★★★★ 1/5

Trustpilot

Martin and co Nottingham are absolutely…

Martin and co Nottingham are absolutely shocking from start to finish. Absolutely ridiculous moving out charges such as fingerprints on chrome light switches that need cleaning and a £33 to change a light bulb that had gone, and for replacement locks to be done as ‘I had not returned the keys’ they then proceeded to include a picture of the keys in the check out form, these are just a few examples, they have tried to charge almost £2000 in checking out expenses. I wanted to move out of my flat due to it becoming an unsafe place to live I.e. constant break ins to the building, human poo in the corridors and people smoking drugs in the hallways. Martin and co plus the landlord were no help at all waited months for responses. I made the decision to move out due to the conditions I was living in and from then on forward the company was a downright disgrace. Do not move in to a Martin and co property. They are horrendous to work with.

Abigail · 21 July 2024

★★★★★ 1/5

Trustpilot

Dreadful “service” Plymouth.

I contacted Martin & Co Plymouth on a Saturday morning at 10am. The phone line explained the office was now closed and that the opening hours were 9-2 on Saturday. Poor start. I went on to the Chat system and allegedly got a human who took all my details and would pass them to the relevant team. I also emailed them. The following THURSDAY, as I’d heard nothing, I telephoned and the attitude I received was unprofessional and appalling. I wouldn’t deal with them and would urge anyone using them to switch agent if they want their property sold.

Nicholas · 18 July 2024

★★★★★ 5/5

Google

I was being dealt by an agent called Hamza, he went out of the way to help and guide me, the process itself was very tedious but he helped through everything no matter how much i asked.

Asad · 2 January 2025

★★★★★ 5/5

Google

A great service met by Kai McKenzie. Very reassuring and was happy to answer any questions I had. Thank you so much for all that you've done and helped with m new move! Perfect example of professionalism :)

Rachel · 18 December 2024

★★★★★ 1/5

Trustpilot

Don't go with these crooks

If you have a house to sell, don't go with these crooks! You'll regret it!

Mike · 17 June 2026

★★★★★ 5/5

Trustpilot

Looking for properties

We had the pleasure of viewing properties with Karl. He couldn’t have been more helpful and friendly, he worked with us to find properties in our price range. We couldn’t have asked for a better experience, Karl was excellent!

Katie · 21 February 2024