Martin and Co Stirling reviews

★★★★★ 5/5

Google

Very straight forward professional service from viewing to buying my flat kinesha cruickshanks kept in touch making sure everything went smoothly cant thank her enough

Jim · 12 August 2025

★★★★★ 5/5

Trustpilot

Martin and Co Birmingham City

Martin and Co Birmingham City. Responded to emails and queries/ concerns in timely manner. Helpful agents, especially Neil who looked after us for the second half of our tenancy. Landlord was very fair. Inventory was completed with detailed photos at start of our tenancy and this gave us a lot of confidence when coming to the end of our tenancy as we have been taken advantage of before. Thanks Martin and Co.

Grace · 6 July 2021

★★★★★ 5/5

Trustpilot

Moved into my new house

Moved into my new house. Application process was fast and simple. Huge thanks to Ellie and Cai for all their help!

Nial · 22 March 2025

★★★★★ 5/5

Google

Scott Bennet is so professional as are all of Martin & Co. unobtrusive and such nice people, 5 stars from me.

Calum · 25 August 2023

★★★★★ 5/5

Trustpilot

First Class personal and professional…

First Class personal and professional service - I used Martin and Co Mansfield to sell our property. All of the staff were amazing. They were friendly and always wanting to help and go that extra mile. If they didn't know the answer they would find out and call me back. Rebecca was really organised and when I rang to enquire about a query she already had the answer. My house sale took a while due to factors up the chain. The staff at Martin and Co also supported the guy I was buying off as he used an agent that didn't have this service. They chased solicitors for me liaised up and down the chain and nothing was too much trouble. I received timely emails with updates. When I first had viewings the staff did all they could to ensure that the viewers were genuine as I had little time for them to visit the property. They provided me with feedback very quickly from prospective buyers. Vanessa Rebecca and Jack are first class and I would not hesitate to use their company again. Personal 1st class customer service is just what you need when you are doing something as big a buying and selling and I certainly received it.

Joanne · 21 August 2018

★★★★★ 1/5

Google

Several months after moving out of a rental property through Martin & Co we were contacted by a debt collection agency, apparently the landlord had not paid any bills after we left and the utilities company thought we were responsible. Several more months later Martin & Co have still refused to provide us with a check out report or even a statement advising when we moved out, both simple documents that would have resolved the issue quickly. DO NOT use this company if you don't want to be held liable for bills long after you have moved out.NegativeResponsiveness, Quality, Professionalism

Samuel · 26 August 2022

★★★★★ 5/5

Google

Martin & Co are one of the best letting agents I've had experience with. Not only are the staff very kind, but they are more than willing to help out and answer any questions you may have, and always get the work done as soon as possible.

Rachel · 1 November 2024

★★★★★ 5/5

Trustpilot

Excellent Service

As first time buyers, Martin & Co made the process of buying our first property smooth and hassle-free. They were good at keeping us updated and were very helpful. Shannon was quick to provide us with multiple property details that matched our requirements on the first day we contacted her. We started looking back in April and now pick up the keys to our new home tomorrow - we can't believe how quick and efficient the service has been! I will definitely be recommending.

Beth · 12 July 2018

★★★★★ 1/5

Trustpilot

The repairs are just not getting done no matter how many times we call & email them, should not take a month to sort out the mould and other repairs

We have been here one month, we didnt notice the damage and damp when we viewed the property. Of course we took pictures and sent them through email. We kept getting excuses that the landlord was not responding. We keep asking them to send us emails asking to keep us updated but nothing. Previously Naomi kept getting our details wrong, I mean how much of a moron can she be?? We called about it and we even we to the office face to face and she still got it wrong!! One month down the line and nothing has been done! Why? My previous landlord, Blackpool council did any sort of repair within the week. I expected more from estate agents since they’re supposed to be so much better?? When we moved in the property was filthy, it hasn’t even been cleaned (took pictures on day one) My friend had the same problem and if we knew their letting agents were Martin and co we would have stayed well away from Martin and co and them two morons at the office!! (Naomi & Samantha) we contacted the council and citizens advice bureau, hopefully they will sort this idiotic company into doing something

Thimothe · 5 July 2018

★★★★★ 5/5

Trustpilot

The Sunderland branch are amazing!

Recently rented a property via Martin & Co and I couldn't fault them. The Sunderland team have been amazing. We moved out of a property and moved into a property under management of Martin & Co, the situation could have easily became rather confusing and difficult however the staff particularly Sarah and Regan were amazing. Very professional and friendly, Sarah went out of her way to accommodate us and ensure we knew what was going on. We were kept up to date on all stages and moved into our new home within a week of our first viewing. I would highly recommend using Martin & Co, they are most definitely the best estate agent we have ever used.

Sarah · 5 July 2018

★★★★★ 5/5

Google

Would not hesitate to recommend Martin & Co. Stirling highly enough. My first port of call was with Sarah who I found very polite, knowledgeable and informative with nothing being to much trouble. This made the process of my requirements a simple process and would definitely be using there services for all future ventures. Thanks again!

Ham · 30 May 2024

★★★★★ 1/5

Trustpilot

PLEASE I beg you do not use this…

PLEASE I beg you do not use this company. The company has actually tried to remove my comment.. I have never in my life dealt with such unprofessional, rude, and, condescending people. From the start to the end of the tenancy it was a nightmare. The house wasn’t cleaned at all. I literally had peoples toe nail clippings and hair still in the draws, floor and, rubbish still in the bin.. the list could go on in the house.. there was food still left on the walls from the last tenants and, even found a used syringe under the sofa. The house was vile. We had to deep clean before unpacking. We had no WiFi for a month due to them not able to organise anything. We had no working microwave, oven which was falling a part when first moved in. We used our own microwave, toaster and, kettle as they were so disgusting. We had large amounts of glass and old cigarettes all over the garden. I was told the house was ‘professionally cleaned’ When ‘professional’ people would come to the house they would come into the house without knocking, even into my bedroom when I was asleep… We also had a case where they come and left the door wide open and unlocked with no one in. Honestly the list could go on. They are now trying to charge us over 1000 pounds for damages and cleaning cost!? We honestly kept this house spotless and we’ll respected. So we can’t believe it. Please don’t use. They are horrible people and this company needs to be looked into. To try take away peoples hard working money on unfair and untrue claims is so wrong.* I have spoke with your team and sent many emails with all the issues. I have sent pictures and complained with proper evidence. AGAIN why so rude.. you are only showing yourself up even more. Please check first before attacking someone. YOUR company is 2 stars with over 70% poor reviews! You tried to take my review down and I got it back up with PROOF.

Nola · 10 August 2022

★★★★★ 5/5

Trustpilot

Stree free sale.

Purchase a house through the Staines office. Lynn Parramore, who dealt with the process from start to completion. I found her very profession and helpful with nothing being to much trouble for her.Thank you Lynn

John · 17 March 2022

★★★★★ 5/5

Google

Prompt,Seemless,10/10 service, thanks Kara you definitely know your job. P.S Martin and Co always picks up their calls.

Olubunmi · 24 October 2023

★★★★★ 5/5

Trustpilot

Brilliant service

I am very happy with the help I have received from Craig, From the chorlton branch. He has been assisting me with my process of moving into my new property. The help he has given me through this process has been exceptional, he has gone above and beyond and really done what he can to make this easier for me. he is also very prompt at answering emails and telephone calls. I am very grateful for all the help I have received and feel confident that if I have any concerns or queries in the future, they will be assisted effectively and efficiently.

Jodie · 1 August 2022

★★★★★ 1/5

Trustpilot

Underhand tactics to drive up prices

Took annual leave to try and see as many properties as I could in one day. Ended up getting nothing but rushed group bookings all day. Group bookings by themselves are never great because you have anywhere from 4 to 8 other people traipsing through the house at the same time as you are while you are all trying to visualise where your stuff will fit in while queuing up to peek in each room. However I genuinely believe the group booking tactic is done deliberately to incite a bidding war. During the viewings I am told nearly every place "the sales guys" have offers waiting to go to the landlord then at the end of the day when you phone the office to enquire about the property you get told "We have received various offers already and ______ is expecting to go above asking price. Please put forward your best and final offer to improve your chances of securing the property.". The next day you get told you have been outbid so you ask about the second place and once again you are asked to make your best strongest bid first? Call me old fashioned but if I see a place advertised and I take a day of annual leave to see a place a) I am expecting to see it properly one on one and b) I am expecting to pay the advertised price as that is what I have weighed up when comparing locations, number of rooms and house spec. I would personally stay away. I am yet to hear of another letting agent holding offers intentionally, encouraging people to outbid each other and (especially during covid) do group bookings.

Shared · 19 July 2022

★★★★★ 5/5

Trustpilot

I used Martin & Co to find me a rental…

I used Martin & Co to find me a rental property while waiting for my house purchase to complete. Mia was both friendly and extremely helpful and I would recommend her services to anyone.

Daniel · 8 April 2022

★★★★★ 1/5

Trustpilot

Poor Managment Skills

Unfortunately my experiences with Martin and Co Dundee left a lot to be desired.As the manager of my rental property they had to be repeatedly chased up to make payment on bills and occasionally chased up to make payments to myself. My first three months were meant to have had the management fee waived, but I was charged them and had to proactively chase them up to get the fees returned.When selling the property, Ian, was often unable to maintain professional conduct. He wrote emails like they were a text conversation, meaning I would often have to wade through multiple emails. He also struggled dealing with the other owners in my building, not able to maintain professional distance from building issues. He told me on a call, “I wouldn’t sell your property to my gran”. He chased up payment multiple times before my money had arrived, and also after I had paid him. He’s not a bad person, just frustrating and a bit useless

James · 30 September 2024

★★★★★ 5/5

Trustpilot

Martin & Co Prestwich have just helped…

Martin & Co Prestwich have just helped us sell our property and they were amazing! It wasn’t the smoothest of sales but Barbra chased everything all the way to the end , nothing was ever to much trouble for her, we contacted her a lot and she always got back to us no matter what time of day. We will both be forever grateful for all your help Barbra Best wishes for the future Joanne & David

Joanne · 15 November 2024

★★★★★ 3/5

Google

When I first dealt with Martin & Co they were a breath of fresh air compared to the other letting agents in the area. They were professional in the advertising of the property, and did a good job of setting up a tenancy agreement. There things seems to come to a halt. It was a couple of months before tenants moved in, and in that time it seemed they lost interest in providing a service. There were things that I had to deal with with the tenant that should have been agreed up front. They were casual to the point of negligent in getting meter readings and arranging the handover to the tenant. When I complained I was met by a barrage of excuses and self justifications, rather than dealing with the issues. So overall, good in parts, but they could brush up a lot on attention to detail.

Peter · 22 June 2017

★★★★★ 1/5

Trustpilot

No wonder you just have 2*s on here

No wonder you just have 2*s on here. A plumber came round to fix a problem in our next door neighbours property involving a leak... They turned off an outdoor stopcock which serves our property leaving us with a one year old who we cannot give any water, a bath, we cannot use the toilet etc. Your agents said they were sending a plumber round within an hour - still waiting hours later. Rang the emergency number and no response. Awful. Do not use them!

Megan · 27 September 2024

★★★★★ 5/5

Trustpilot

A HUGE thank you to Myra in the Kirkcaldy Office

A HUGE thank you to Myra in the Kirkcaldy office for all her help especially over the last 12 months. A true professional Myra has helped us and our tenants through a very challenging time, using her extensive experience to keep us all in line with respect to new housing legislation. Could not have managed without her a gem!!!

Pam · 5 January 2023

★★★★★ 5/5

Google

Martin & Co. Stirling put a smile on our faces when we had almost given up. They deserve a 6/5 stars if that is ever possible. They hastened the process to ensure every process was settled in time and adequately. I am proud of them!!!

Adegoke · 8 November 2024

★★★★★ 5/5

Google

I have used Martin and Co for the last 16 months, for complete management and also for advertising and finding a tenant for my properties. I have been very satisfied with their service; they run a very comprehensive system, and the staff have always been friendly, helpful and efficient. Manager Allan has been very supportive and professional. Rosie and Eilidh have been particularly helpful, always ready to answer questions and sort problems. I wouldn't hesitate to recommend them.

Janet · 22 June 2018