Trusted Agent profile · Stirling
★★★★★
2,586 reviews across 2 platforms
The Mill, Bridge of Allan, Stirling, FK9 4JS
Part of DM Hall, see every office.
DM Hall's office in Stirling, at The Mill, is rated 4.8 out of 5 across 2,586 reviews on two platforms, including 10 Google reviews rated 4.6.
Every review we hold for the Stirling office, from every platform, shown as written. First names only.
5/5
TrustpilotSheryl is an absolute star ,patient…
Sheryl is an absolute star ,patient knowledgeable, professional,she held my hand through the whole process .
Thank you for sharing a 5* review for Sheryll and the team in Perth.
5/5
TrustpilotProfessional and prompt
We have used DM Hall on quite a few occasions over the years and this time, as ever, we got a prompt and professional service from Colin and his office colleagues when getting an updated EPC after installing improvements. They are not the cheapest but they are thorough, which means that if you are reading a home report for example you are getting a good picture of the property.
Thank you for sharing a 5* for Colin and the team in Inverness. We appreciate the feedback and the repeat business.
4/5
TrustpilotGreat service
Charlie was prompt, efficient and friendly.
Thank you for sharing a review for Charlie and the team in Edinburgh.
5/5
TrustpilotCouldn't fault DM Hall
Couldn't fault DM Hall. Good communication, friendly and professional surveyor Gordon, with our valuation report arriving the day after the inspection. Excellent service, would recommend.
5/5
TrustpilotThe whole team was very professional
The whole team was very professional. Jonathan was very efficient, friendly and put us at ease.
Thank you for sharing a 5* review for Jonathan and the team in Edinburgh.
5/5
TrustpilotFantastic service
Thank you Nichola, Patricia and Kevin at DM Hall Irvine for the fantastic service and completing my home report in double quick time!The whole process ran like a clock :)Regards,Andrew
Thank you for sharing this 5* review for the team in Irvine. We are always delighted to receive feedback like this.
2/5
TrustpilotHome Reoprt We were quoted a maximum of £550 for…
We were quoted a maximum of £550 for the home report by the five estate agents we contacted and they all said that a discount would be applied as we had a valuation completed a number of weeks before by DM Hall. When contacting DM Hall we we were quoted a Home Report fee of over £700 which was then reduced to £550 as we had already had the valuation done. Seems as though DM Hall are making up their home report fees as they go!!
Thank you for sharing a review. Hopefully the final Home Report was satisfactory and we wish you well with the next move.
5/5
TrustpilotPositive experience throughout
Payment process was simple. Instructions were clear. Surveyor arrived at the specified time. Friendly and professional.
Thank you for sharing a 5* review for the team in Glasgow.
2/5
TrustpilotExtremely low score was unfairly…
Extremely low score was unfairly recorded against the Electricals of our 45year old property by Surveyor who based his assessment on aesthetics of ceiling pendant in rooms. This caused us difficulty and inability to sell the property at/around the valued price as the damning wordings in the electrical section of the report and the unjustified low score got people nervous and put them off. After a disappointing year on the market, we eventually settled for a part exchange with a new build developer who requested an updated Home Report from same DM Hall. However DM Hall sent a different surveyor and his evaluation of the electricals was much more realistic and a fairer reflection of the electrical condition with an increased improved scoring without us changing any thing. This only came after we had agreed a very low sales price with the developer. The scoring inconsistency of both surveyors from same company was shocking and disappointing as the first surveyor’s report cost us both time and money. DM Hall notably has a good reputation-that’s why we chose them, but this experience on this occasion was very disappointing.
Thank you for sharing this feedback. If you would like to discuss this matter, please contact the local office.
5/5
TrustpilotHonestly Stephen was really nice and we…
Honestly Stephen was really nice and we really didn't have any problems st all
Thank you for sharing a 5* review for the team in Hamilton.
5/5
TrustpilotVery quick turnaround and professional
Very quick turnaround and professional, friendly service from Gordon and the team at the Stirling branch.
Thank you for sharing a 5* review for Gordon and the team in Stirling.
5/5
TrustpilotPolite and respectful
Tracey was polite and respectful of property
Thank you for sharing a 5* review for the team in Falkirk.
5/5
TrustpilotFriendly and rapid service
Minimal time to wait for survey to be carried out, or for generation of report afterwards. Surveyor was friendly and made a fair assessment.
Thank you for sharing a 5* review for the team in Oban.
5/5
TrustpilotValuation
Valuation. Efficient and friendly service.
5/5
TrustpilotGreat experience
Everything from start to finish was excellent. Very polite office staff. Prompt appointment. Turned up even scheduled to. The surveyor was very pleasant, non intrusive and swift at doing the job. Small issue once report was published not at the fault of surveyor, just with the address which was very quickly and without fuss rectified. Highly recommend this company.
Thank you for sharing a 5* review for the team in Edinburgh. We appreciate you taking the time to leave such a comprehensive and fair review, plus the recommendation.
5/5
TrustpilotFast
Fast, efficient and helpful, thanks
5/5
TrustpilotUrgent Valuation - Thank you Caroline Wayte and Jonathan Mitchell…
Caroline Wayte and Jonathan Mitchell literally pulled back a hugely important investment for us by being able to provide a thorough valuation of the commercial property that we were looking to purchase at very short notice. It was an urgent request and they really went out of their way to assist us. We finally managed the significant property purchase. We could not have done it without their assistance. Huge thanks! Highly highly recommend your services Clare Winskill
Dear Clare,Thank you for sharing this review for Caroline, Jonathan, and the DM Hall team. We're delighted we could help with this matter, and we appreciate the recommendation.Best regardsDM Hall Chartered Surveyors
5/5
TrustpilotSo straightforward and professional…
So straightforward and professional 👏👏👏Stephen was superb I had just came out of hospital following surgery Stephen arrived when he said he would be on site and handled the survey with minimum of fuss
Thank you very much for taking the time to leave a review for Steven and the team in Livingston. We're delighted to receive this feedback.
5/5
TrustpilotSteven was very professional & polite
Steven was very professional & polite. Very nice guy Thanks
Thank you for sharing a 5* review for the team in Kirkcaldy.
5/5
TrustpilotSurvey DM Hall…
Very professional and courteous surveyor Report was done promptly and we were kept fully informed We were phoned to arrange date for survey and emailed with instructions
Thank you for sharing a 5* review for the team in Falkirk. We're delighted to hear it was such a positive experience and thank you for choosing DM Hall.
5/5
TrustpilotAlways a pleasure to deal with DM Hall
Always a pleasure to deal with DM Hall. Eric is very helpful and knowledgeable.
Thank you for sharing a 5* review for Eric and the team in Edinburgh.
2/5
TrustpilotPutting a door handle as a 2 on the…
Putting a door handle as a 2 on the home report seemed a bit over the top (the handle and lock works effectively). The small.flat roof being marked as a 2 as there was a small water pooling? No evidence of leaks inside property and roof was redone 4 years ago and is solid, Also downpour of rain earlier in the day. Also saying that my heating being an electric wet system with solar panels and feed in tariff is not economically good, I can't understand as I pay around £40 week when the heating is on, for all our power. (You can't get a feed in tariff anymore, so thought that would increase the cost effectively)
Thank you for leaving your comments. We would expect any issues to be addressed and approved before the final report is issued. We trust all was in order with the final report.
5/5
TrustpilotVery helpful and professional
5/5
TrustpilotVery quick and smooth process
Very polite and helpful gentleman. Very smooth process. Reports were very quick and accurately done. I Would highly recommend this company in the future.
Thank you for sharing a 5* review for Shaun and the team in Perth. We appreciate the feedback.
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