Every review we hold for the Stirling office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDM Hall, get back to you when they feel like it! Look elsewhere.
Do you ever wish that you'd never taken someone on to do a job? That's how I feel about DM Hall. I asked the surveyor, a Director of the East Coast division of DMHall, to do a survey on the condition of a commercial property, but he also took it upon himself to do a valuation, which I didn't ask for. His secretary even sent me an invoice for a valuation survey, which I queried and told her that I wanted a survey of the property and not a valuation. I was told that it didn't matter. My surveyor was the worst at starting the job, communicating, and even giving me the report a week after finishing the visit! I'm trying to buy a business here and needed that report yesterday. However, here we are after two days of waiting for a callback and the report and I got nothing! I was then given the ultimatum of paying for it or losing it, no negotiation. I chose losing it, after all, he had given me the guts of the survey verbally beforehand and that's all I really needed from a conditional survey. I will be reporting him and this company to the RICS(Royal Institute of Chartered Surveyors), for their appalling behaviour.1/08/2023 AdditionalWhat do you know, they've hacked my email account and deleted my emails to and fro between their representative. Not all, jut 95% of them, the incriminating ones. I've asked Yahoo Customer services to retore them but it might not be possible. Lucky I kept some copies!
Stephen · 1 August 2023
Agent replied · 10 June 2024
Dear Stephen,Thank you for the feedback which has been shared with the local office. If there is anything else you wish to add, or discuss further, please do not hesitate to contact marketing@dmhall.co.uk.Kind regards,DM Hall Marketing Team
★★★★★ 5/5
TrustpilotSurveyor was exceptional
Surveyor was exceptional. Very friendly, chatty, understanding, informative and professional. Can’t fault service.
Danielle · 29 August 2024
Agent replied · 29 October 2024
Thank you for sharing a 5* review for the team in Hamilton.
★★★★★ 5/5
TrustpilotHome Report & Valuation
We asked DM Hall to value & prepare a Home Report on my late mother-in-laws house. Kirsten was very helpful, thorough & informative. Would reccomend their services to others.
Douglas · 12 October 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Kirsten and the team in Edinburgh.
★★★★★ 4/5
Trustpilotselling house
Guy was really nice We felt it was a little undervalued but overall a fair report Very quickly written up.
Linda · 18 April 2024
Agent replied · 10 June 2024
Thank you for sharing your feedback.
★★★★★ 5/5
TrustpilotGood experience
Lovely quick, smooth process. Was very anxious about selling up and everything that entails such as getting home report etc etc. David made me feel really good and at ease. Excellent service provided.
Natalie · 15 June 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for David the team in Glasgow.
★★★★★ 5/5
TrustpilotGreat service
Great service. Steven was quick and thorough in completing the Home Report, and attended on time at the house. The customer service on the phone was great too when I had a query relating to payment.
Graeme · 14 March 2023
Agent replied · 10 June 2024
Good Morning Graeme, Thank you for taking the time to leave our team in Livingston a review. We're delighted to hear of your very positive experience and we appreciate you choosing DM Hall Chartered Surveyors.Regards, DM Hall Marketing Team
★★★★★ 5/5
TrustpilotVery thorough…
Kirsteen and Edina were very thorough and a pleasure to meet
Anne · 19 September 2024
Agent replied · 11 June 2024
Thank you for sharing a 5* review for the team in Edinburgh.
★★★★★ 5/5
TrustpilotEnergy Report
Would recommend DM Hall to anyone requiring a fast, friendly and professional service
Mike · 22 February 2026
Agent replied · 23 February 2026
We appreciate your 5-star review! We're so glad you found our service fast, friendly, and professional, and we appreciate your recommendation.
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotHome report
Paul was very helpful and thorough. Communication was excellent and the service was extremely prompt
Daniel · 11 July 2024
Agent replied · 24 August 2024
Thank you for sharing a 5* review for Paul and the team in Glasgow. We appreciate the feedback.
★★★★★ 5/5
TrustpilotSurveyor was thorough and efficient
Surveyor was thorough and efficient. Had a pleasant friendly demeanour at the same time remaining professional at all times.
Mr · 29 April 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Elgin.
★★★★★ 4/5
TrustpilotOverall good service
Overall service provided was good, the Surveyor was puntual and professional. However call receiving or call returning was delayed, maybe for the reason they were too busy or other unknown reasons.
Amiraziz · 23 July 2023
Agent replied · 10 June 2024
Thank you for sharing a review. We appreciate the feedback.
★★★★★ 5/5
TrustpilotVery easy pleasant experience
Very easy pleasant experience. Surveyor was very chatty and informative about what he was looking at.. interesting. Quick and painless. Highly recommend DM Hall based on recent experience.
Rose · 3 October 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review and recommendation for the team in Peterhead. We appreciate the feedback.
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service! Everything was done much quicker than expected and in a friendly and professional manner.
Tess · 13 June 2024
Agent replied · 24 August 2024
Dear Tess,Thank you for leaving a review this afternoon for our team in Inverurie. We're delighted to hear that service levels exceeded your expectations! Best wishes with the next part of your transaction.DM Hall Marketing Team
★★★★★ 5/5
TrustpilotExcellent friendly service
Could not fault them in any way, everything went smoothly. The surveyor was polite and knowledgeable. Answered all my queries. Appointment was on time and the home report was published as stated. There was no delays. Would highly recommend.
M · 20 October 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a 5* review for the team in Livingston. We really appreciate this feedback.
★★★★★ 5/5
TrustpilotEPC Report
I used Andrew from D M Hall for a EPC report for our holiday cottage, he arrived on time & was very pleasant & professional. Thank you Andrew :)
Amanda · 31 August 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Andrew and the team in Dumfries.
★★★★★ 5/5
TrustpilotVery positive experience
I received a very quick response to my enquiry. Appointment made for next day and report provided early next day.Hazel was very helpful and prompt with responses.An all round positive experience.Thank you.
Louise · 9 June 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Hazel and the team in Dundee.
★★★★★ 5/5
TrustpilotVisit from Jonathan Hunter DH Hall We were delighted at the visit
We were delighted at the visit. Jonathan Hunter was very professional. He was efficient and was able to answer any points or questions we had. Excellent visit - well done to Jonathan.
Alison · 8 June 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Jonathan and the team in Edinburgh.
★★★★★ 5/5
TrustpilotFantastic service
DM Hall surveyer Eric Mcneil came out to carry out a Home Report. Eric was very polite and professional. Excellent service and would happily use and recommend DM Hall.
John · 24 August 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Eric and the team in Edinburgh.
★★★★★ 5/5
TrustpilotExcellent service from the DM Hall…
Excellent service from the DM Hall team. Would highly recommend them.
Aitken · 13 October 2026
★★★★★ 5/5
TrustpilotVery professional
Very professional. Appointment booked and survey conducted a few days later. Payment made on line. Results received a few days later as promised.
ANNE · 11 January 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Falkirk. We appreciate the feedback.
★★★★★ 5/5
TrustpilotGreat experience again with DM Hall
Great experience again with DM Hall. Quick, reliable and as always professional. Jonathan was great throughout inspection, and a great home report!
Claire · 25 January 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Jonathan and the team in Edinburgh.
★★★★★ 5/5
TrustpilotFriendly helpful service
Surveyor was friendly, helpful and happy to answer our questions.
Susan · 5 September 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Dundee.
★★★★★ 5/5
TrustpilotJanice was Very Helpfull and…
Janice was Very Helpfull and Professional. Thankyou Janice
Thomas · 3 October 2024
Agent replied · 29 October 2024
Thank you for sharing a 5* review for Janice and the team in Dunfermline.
★★★★★ 5/5
TrustpilotGreat fast service
Great fast service! Surveyor was polite friendly and very efficient! Really pleased with DM Hall will use again for sure!
Sara · 29 February 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Falkirk.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
