Trusted Agent profile · Stevenage
★★★★★
362 reviews across 1 platform
2-4 Market Place, Stevenage, SG1 1DB
William H Brown's office in Stevenage, at 2-4 Market Place, is rated 4.9 out of 5 across 362 reviews on 1 platform, including 362 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards William H Brown won in 2026.
The Trusted Agent 2026 results for William H Brown, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stevenage office, from every platform, shown as written. First names only.
1/5
GoogleAs a landlord I would not recommend William H Brown in any way. Fairly helpful at the beginning and sold me a service that was not stuck to. Shocking management of my property throughout and poor management of their so called “best contractor” throughout remedial works caused by the tenant. Did not visit the property as per the contract to keep an eye or no reports. Just poor from start to finish. Never again.NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleAndrew sold us our first family home. He was extremely helpful in finding us exactly what we were looking for and helped us a lot with any information we wanted to know regarding buying a house. If/when we are looking to sell and buy Andrew will be the first person we talk to.
Hello Sophie, thank you very much for the 5-star review of our team here in Stevenage, it was a pleasure to help with your first home and we wish you the best of luck.
5/5
GoogleJack Elston was great, very professional, clear with information and great at responding. Highly recommend. Thanks.
5/5
GoogleAs a first time buyer, it is really hard to find someone that really helps and take all your questions with patience. Deniz, has not only been here to answer my questions. He gave his absolute best at each step of the process. You can surely feel when someone does its best for you and it is reassuring to have people like him on your side. Would definetely recommend and continue using his services.PositiveQuality, Professionalism, Value
5/5
GoogleVery pleased with the service I received from all the team in the Stevenage office. I was particularly impressed with the speed with which any queries were handled.
5/5
GoogleI’m happy with my apartment and they made the whole process easy and stress free.
Thanks for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleJack and Jonah have been brilliant and very helpful in the process of purchasing a property.
Many thanks for your marvellous 5* review Tony. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from Steve and Cortney , they find us a new home and they responded to all our questions. Thank you !
Lucia Anghel thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleJack and Jonah have been brilliant and very helpful in the process of purchasing a property.
Many thanks for your marvellous 5* review Tony. Best wishes, Lucy, Customer Relations.
5/5
GoogleDeniz is great person he do my mortgage under one week great job highly recommend it many thanks
5/5
GoogleDeniz from William H Brown is an absolute gem. Even though I feel like I'm constantly bombarding him with questions about my mortgage application being a first time buyer, he has been nothing but patient and supportive. He made sure that I was aware of each step of the complex process and has helped me feel at ease throughout it. Thank you so much for all the help you've given me, Deniz. It is much appreciated!
5/5
GoogleRecently purchased my own house with them. Good service. 5 start especially for the Mortgage broker Deniz. He is very professional, friendly and very experienced. He also went beyond his own duty and looked after every step until completion. Very impressive. My case is complicated and failed with a lot other brokers. He made it a magic deal in the end. Really appreciated! Strongly recommend him to anyone who need help with mortgage needs. Thank you.
5/5
GoogleThanks to the team, worked hard getting across the finish line. Highly recommended. Thak you.
Thanks for the wonderful 5* review and recommendation Steven! Best wishes, Lucy, Customer Relations.
5/5
GoogleAndy, Ryan and Grant are a massive asset to William H Brown, communication is key and they are always on hand to help, the text message and email service to confirm viewings are a great addition, well done guys keep up the amazing work. We definitely recommend 👌 …
Hello Natalie, thank you very much for the kind recommendation and the lovely 5-star review of our team here in Stevenage it means a lot!
5/5
GoogleI was lucky to meet Deniz from WHB by the time we are looking for buying a house in Stevenage. He managed the mortgage and also arranged house viewing for us. I love his attitude towards work and his dedication to provide good service. To this level of efficiency and speedy response, I would not hesitate to recommend him and his team to you.
5/5
GoogleJack was amazing in helping the process be a success. Could not recommend him enough!
5/5
GoogleGreat service received by Deniz. As a first time buyer, he really put me at ease, gave me confidence in him from our very first meeting and has supported me fantastically. Deniz has always made himself available to me for questions and advice, i thought he was joking when he said 24/7! Hopefully the rest of the process is just as smooth :)
5/5
GoogleVery professional and very helpful, helping me anytime of the day.
Many thanks Alexandra for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing service provided by John during a very difficult time. Thank You so much. 😃 …
Hi Sue, Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
5/5
GoogleProfessional Service from staff keen to support and advise customers selling and buying property . Viewings arranged quickly and sensibly. Recently used company to rent property . Excellent practical advice from Courtney and Steve who were understanding, patient and professional. Would recommend.PositiveProfessionalism
5/5
GoogleThe whole team at W H Brown Stevenage have been a pleasure to deal with from point of enquiry, through to viewing and follow up. A credit to the agency! Grant, Craig, Nathan and Ryan instil total confidence in the process. Thanks teamPositiveResponsiveness, Professionalism
Hello Luke, thank you very much for the 5-star review of our team here in Stevenage, we're thrilled we could deliver such a great service for you.
5/5
GoogleWe really experienced 5 star service from Steve and Courtney who helped us to look for a place to call home.
Thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service and very very friendly. Steve and Courtney have provided so much support during our moving process and after. Highly recommended!
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic experience, quick, good at communicating and very accommodating. Would use again if required to move.
Thank you for your terrific 5* review Lewis. Best wishes, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: William H Brown, Stevenage won Gold; William H Brown, Harwich won Trusted Agent; William H Brown, Colchester won Trusted Agent; William H Brown, Tendring won Trusted Agent; William H Brown, Broadland won Trusted Agent.
