Every review we hold for the Stevenage office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOwn Homes were recommended to us through friends and family who have used them to buy and sell properties previously, they all spoke very highly of Own Homes and we are so glad we used them.
From the start the communication was fantastic and all the team extremely efficient. Nothing was ever to much for them. What really makes them stand out from the rest, is the fact that once our house was sold, they still continued to communicate with everyone in the chain. We never once had to chase them, If we asked or needed anything they ensured it was dealt with immediately.
We would 100% recommend Own Homes.
if we ever buy or sell a property again, we will be sure to go back to Own Homes.
Thank you to everyone at Own Homes, for making our move stress and worry free!PositiveResponsiveness, Professionalism
Annika · 30 August 2020
Agent replied · 29 August 2024
That's a very kind review of our services. We're very proud of the way we look after our valued customers, and it's nice of you to write. If you do choose to move again it will be a pleasure to help you once again.
★★★★★ 5/5
GoogleThese people were recommended to me and they didn’t disappoint!!! They were amazing from beginning to the very end. So supportive and helpful I can’t rate them highly enough. They took all the stress away and went above and beyond!
Thankyou Natasha, Steve and Mike!!! For making our journey as plain sailing as it could be! :)
Tracey · 30 August 2023
Agent replied · 29 August 2024
You’re welcome Tracey, it was our pleasure. Thanks for choosing us, and for your kind review.
★★★★★ 5/5
GoogleOwn Homes deliver a world class service to both the seller and the buyer! I had the wonderful Natasha who helped me get on the property ladder. Their solution based attitude, unconditional support, empathy and fair reasoning makes them highly recommendable from my experience! Thank you Own Homes!
Marzuq · 3 December 2023
Agent replied · 29 August 2024
Thanks for your kind review Marzuq, it has been our pleasure.
★★★★★ 5/5
GoogleI am very pleased that I selected Own Homes for my sale. They are much better than the big national estate agency chains. The difference is that they build a proper relationship with you and give honest sensible advice throughout the transaction. They worked hard to earn their commission.
Brian · 23 March 2025
★★★★★ 5/5
GoogleWe had fantastic service from own homes with the sale of our property on. Particularly great efforts from Natasha who kept us updated frequently. We will always recommend own homes to others
Dream · 24 September 2025
★★★★★ 5/5
GoogleI had a great experience with Own Homes. Natasha and Phil help me with many informations regarding the property, they explain me all the process when you buy your first home. Thank you Own Homes to achieve my dream to have my own home.
Corb · 5 April 2025
★★★★★ 5/5
GoogleMy son and his partner are buyer there first home through Own homes Stephen and the entire team have been very helpful and professional, setting high standards in estate agency is very important and they do just that. Keep up the good work
Michael · 30 August 2023
Agent replied · 29 August 2024
Happy to help!! We try to set a high standard, and it's great to see that is noticed by our customers. Thanks for choosing us.
★★★★★ 5/5
GoogleAs a local landlady I have used several agents in the area and all have been very good indeed. However, Donna and her team at Own Homes cannot be faulted and have made my life as a landlady as easy as it gets. Many thanks to all at OH for providing an excellent service.
Christine · 31 August 2018
★★★★★ 5/5
GoogleMy partner and I bought our first property through Own Homes and I couldn’t recommend them more! As first times buyers, we were always reassured throughout. Natasha and Maddie in particular were absolutely incredible !
Abbie · 6 June 2025
★★★★★ 5/5
GoogleGreat service. Always ready to help and follow through. If anyone can get a deal over the line it’s Natasha from Own Homes.
Ken · 24 September 2025
★★★★★ 5/5
GoogleDealt with the sales person there a few weeks ago. She was very discreet and fair to those who had placed offers for a hot property that was on sale. She called and told me the situation, requested me to state my final offer but did not reveal other offers when i asked.
Indeed, that was a fair play for all bidders. Professional and honest...
J · 1 February 2024
★★★★★ 5/5
GoogleYet another sale using Own Homes. A personalised service with honest advice and very proactive! Use this bespoke company whom provide a personal service with a professional touch!!
Janette · 1 April 2024
Agent replied · 29 August 2024
Thanks Janette, Our pleasure once again.
★★★★★ 5/5
GoogleReally pleased with the service we received at own homes and love our new home .
We are really blessed and pleased to be there.
Loads of thanks to all the staff especially Donna and Michelle
For all their kindness and support .
Sheila and family .
Jamaine · 31 August 2017
★★★★★ 1/5
GoogleLack of professionalism! I took 2 hours off from work to meet an agent (Michelle Lyme) who didn't even bother to show up. Call the agency and all I got is a frustrated woman telling me that maybe the agent forgot to announce that in the meantime the place had become unavailable.
Angela · 30 August 2020
Agent replied · 29 August 2024
Dear Angela,
I’ve looked into the comments in your review and have tried to call you.
I can only apologise for this, it was an admin error on our part totally, and not the service that we strive to deliver.
My apologies for the inconvenience, and please do not hesitate to call me directly if you’d like to discuss further.
Many Thanks
Stephen Harris
Director.
★★★★★ 5/5
GoogleRecently bought a property through own homes and was very impressed by the levels of customer service and care they gave, keeping us informed throughout the process to make it as smooth as possible. Would highly recommend!
Imogen · 30 August 2022
Agent replied · 29 August 2024
Thanks so much for your kind review. Happy to have helped!
★★★★★ 5/5
GoogleWe recently bought a property listed by Own Homes and they made the entire process as easy as possible. The team are incredibly friendly, professional, and dedicated. Thank you in particular to Natasha for all your hard work! I would definitely work with Own Homes in the future.
Joe · 1 April 2024
★★★★★ 5/5
GoogleOwn home are brilliant .. Mike the owner has handled two transaction for me swiftly and effectively. He is backed by Natasha who is completely on the ball. If you want to sell your property, Own homes in my view are the premier agent in Stevenage .. Thankyou ..
Jerry · 2 March 2024
★★★★★ 5/5
GoogleGreat team - very friendly, helpful and professional. They helped sell my Dad's house and came up with some really good ideas for marketing it. Will definitely be using them again if I ever move.
Deborah · 30 August 2022
Agent replied · 29 August 2024
Thank you for giving us the opportunity to sell your Dad's house. We're really please you're happy, and very grateful for your kind review.
★★★★★ 4/5
GoogleOwn Homes went the extra mile to get me the house I wanted that had been taken off the market. Thanks so much plus all the support through the process from start to finish. A few bumps towards the end that Own Homes were great at supporting me with.
Clare · 31 August 2019
Agent replied · 29 August 2024
Thank you for using us, and for taking the time to write. We’re happy that you are pleased with the efforts our team put in to making things as easy as possible.
★★★★★ 5/5
GoogleI would just like to take the opportunity to express our gratitude for the past few weeks with Own Homes. We got our property within 2 days and were able to move in when we chose, there was no pressure or hassle from the friendly man who showed us the house or the professional ladies in the office. When there are issues the staff are friendly and understand that things need to be done with urgency, they prioritize what needs to be done and when. They are also not afraid to explain details (via phone, in person or email) for the newer renters or give you set dates (or update you with new dates) and keep their word for deadlines.
Own Homes are an ideal agency who communicate well with their landlords and their staff. This experience has been stress-free and we are over the moon with the property. It is so clean (well-kept and documented) and I feel suits our lifestyle perfectly.
Many thanks for all of your hard work and effort we are truly grateful.
Ronaldas · 31 August 2018
★★★★★ 5/5
GoogleVery friendly, reliable service!
Happy to recommend.
Perry · 1 May 2024
Agent replied · 29 August 2024
Thank you 👍 …
★★★★★ 5/5
GoogleReally lovely team who guided us through the process of moving house. Thank you for all your help!
Gary · 30 August 2023
Agent replied · 29 August 2024
Thanks for your kind review Gary! It’s our pleasure.
★★★★★ 5/5
GoogleOwn Homes were professional and polite at all times. They dealt with any problems relating to my rental property quickly and efficiently. I would recommend them to potential clients.
Helen · 30 August 2022
Agent replied · 29 August 2024
Thanks Helen, glad you’re happy with our service. I’ll pass your feedback on to our Lettings team.
★★★★★ 4/5
GoogleI went to see these people and the receptionist was really lovely and steve who came to my house is a lovely guy well recommend 👌 …
Carol · 30 August 2022
Agent replied · 29 August 2024
Thanks for your review Carol, it really is appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.