Trusted Agent profile · Stevenage
★★★★★
1,507 reviews across 1 platform
Stirling Close, Stevenage, SG2 8TG
Part of Hill Residential Limited, see every office.
Hill Residential Limited's office in Stevenage, at Stirling Close, is rated 4.9 out of 5 across 1,507 reviews on 1 platform.
Every review we hold for the Stevenage office, from every platform, shown as written. First names only.
5/5
TrustpilotBarry came to fix the cracks in the…
Barry came to fix the cracks in the walls of my new build flats and I was really pleased at how friendly he was and what a good job he did..can't tell the cracks were ever there and was very efficient and a generally nice guy!
5/5
TrustpilotGreat job by Michael Chapman and Paul…
Great job by Michael Chapman and Paul Coppen!We had Paul Coppen and Michael Chapman today at our home to help us with fitted wardrobes. They were not only on-time but super quick without compromising with the quality of work.Really appreciate the help provided and highly recommend them.
5/5
TrustpilotBen repainted the wall
Ben fixed the paint on the wall where the leak was, it looks amazing. Left the place tidier than it was before he came. Polite, kind, and professional. 5 stars! Thank you.
5/5
TrustpilotTop work from Michael Perry
Had Michael Perry come to do some fixes in the bathrooms. Did a thorough job on something that may have seemed minor, and ensured they were left in good working condition. Friendly man and will be asking for him in future.
Hello David,Thank you for letting us know you were happy with Michael’s work, he will be pleased to hear your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotDoor Locking Mechanism
The locking mechanism of my door was not working so Richard came to have a look given the property is still under warranty. He was very friendly, showed up on time and worked quickly to resolve the issue.He also quickly talked me through the issue when he was done. Very personable, professional and effective! Thanks again for your help Richard.
5/5
TrustpilotGood Experience at Juniper House
Faik came to sort out the defects in my apartment 42 Juniper House. He has done a great job. I asked him to sort out some scratches on the doors as well as sorting out the original problems. He left everything clean and tidy and was very charming
5/5
TrustpilotRaalf attended our apartment today and…
Raalf attended our apartment today and resolve a carpet issue and front door lock replacement.He was polite, professional and friendly - keeping me informed during his works. It was so nice to have someone come to resolve snagging issues, that takes pride and obviously enjoys his work. 5* service from Raalf.
5/5
TrustpilotDarnell was really nice that tried lots…
Darnell was really nice that tried lots of different ways to find the leaking point for us.
5/5
TrustpilotHill - Customer Care Snagging
Alan Darnell attended to support our new home as part of a ‘moving in’ snagging review. Both his work and manner were extremely professional. He attended on time, took great care to protect his working area & left the shower room clean and tidy. Thank you, Alan
Hello Della, Thank you for taking the time to leave a review, it is great to hear when our homeowners have a positive experience with us.Many thanks,Hill Customer Service
5/5
TrustpilotFaik was very helpful and kind
Faik was very helpful and kind. Would highly recommend
4/5
TrustpilotThanks to Barry and Claire
Great to have Barry today who came on time to attend the issues on window lock, wall peeling. Other than the scheduled tasks, he was also eager to help on ceiling light and sealing pipework gap patiently despite not scheduled yet. Not forgotten was the good arrangement on these from Claire (cust service). Feel very grateful to them.
4/5
TrustpilotGood workmanship from Andy Delaforce & Michael Lewis
Andy Delaforce & Michael Lewis attended our home issues last Thursday efficiently. We are particularly thankful to their good working attitude towards fixing the long annoying issue on the tight front n garage door. Thank you.
Hello Desmond,It's great to hear of your positive experience. We are glad the team have provided you with their expertise and were able to demonstrate Hills commitment to excellence. Many thanks,Hill Customer Service
5/5
TrustpilotNew build snags
I had James Lennox come to my new build property to sort out a couple of issues with paint flashing through and uneven plaster finish on walls, carried out the works in just a couple of hours, much better finish than before, really friendly and professional!
Hello, Thank you for taking the time to leave a review. We are glad to hear your problems have been resolved, and that you were happy with the service provided. Many thanks, Hill Customer Service
5/5
TrustpilotDoor handle issue
Today i was assisted by Alan Deadman. He was suppose to come in the afternoon but tried his luck in the morning incase i was in to resolve my logged call. He was brilliant and very helpful during his visit. Thank you very much with your service regarding my door handle issues Alan and also lovely to meet you.
5/5
TrustpilotRichard was extremely thorough and did…
Richard was extremely thorough and did a great job.
5/5
TrustpilotExcellent service from Andy
Andy Delaforce is always punctual, super polite and helpful, and professional. Thank you!
5/5
TrustpilotAlan Deadman did a great job
He has been to our flat multiple time to fix most of the issues reported in past and recent times. He has a great patience, professionalism and does the job with perfection. Thank you
Hello Kondayya,We appreciate your feedback. Alan will be pleased to hear your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotQuick, friendly, tidy
Raalf was really quick, friendly and tidy dealing with some small new build snagging issues.
5/5
TrustpilotGreat work from Michael Perry at Hill
We had Michael Perry from Hill come to fix some nail pops in the ceilings. He dealt with the job quickly and efficiently, no fuss, great attitude and the final result looks brand new.
Hello David,Thank you for taking the time to leave a review. We are pleased to hear our usual high levels of customer service were delivered by Michael. Many thanks, Hill Customer Service
5/5
TrustpilotMichael Perry had done a great job
Michael Perry had done a great job in fixing the issue that had left and is very helpful fixing additional problems identified. I really appreciate is enthusiasm during working.
Hello, Thank you for your positive feedback. We will be sure to pass it onto Michael. Many thanks, Hill Customer Service
5/5
TrustpilotAlan came to review an issue we were…
Alan came to review an issue we were having, he was polite and friendly. He wasn't able to actually resolve our issue (no fault of his own) but he still tried to help as much as he could. He has gone away and highlighted the problem elsewhere to get it sorted for us. A very pleasant experience with a nice man, no complaints atall.
5/5
TrustpilotRichard was very friendly and…
Richard was very friendly and professional
5/5
TrustpilotExcellent
Excellent, detailed work. Simon was utterly fantastic!
5/5
TrustpilotSo glad we chose Hill group!
We bought a house with Hill group at Millside Grange in Croxley Green. Couldn’t have been happier with our choice of developer and the project. A special thanks to the site manager (Mr. Kish),customer service and the site team for the amazing work and being supportive during our move in. Highly recommended.
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