Every review we hold for the Stevenage office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleExtremely unprofessional and rude. Please avoid them at all costNegativeQuality, Professionalism
Toni · 27 August 2021
Agent replied · 26 August 2024
Dear Toni, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.
★★★★★ 1/5
GooglePoor service, agents don't get back to you and force you to do a mortgage appointment before you are able to view any property.
Derylene · 27 August 2023
★★★★★ 5/5
GoogleConnells sold a house in Knebworth on my behalf. A professional, organised, no fuss approach with a good result. No problems at all.Thank you.
Michael · 27 August 2023
★★★★★ 5/5
GoogleI have had the pleasure of working with Ellen to secure a property. She has been professional, considerate, responsive and friendly throughout. The experience has been positive and I'm very pleased over all.PositiveResponsiveness, Professionalism
Liam · 27 August 2022
★★★★★ 1/5
Googleworst ever company would never use again ozNegativeProfessionalism
Nareshh · 27 August 2021
Agent replied · 26 August 2024
Dear Nareshh, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.
★★★★★ 1/5
GoogleRude. And sneaky.. Stay away people!!NegativeQuality
Serhat · 27 August 2021
Agent replied · 26 August 2024
Dear Serhat, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.
★★★★★ 1/5
GoogleVery sad experience :(NegativeResponsiveness, Quality, Professionalism
Марат · 27 August 2021
Agent replied · 26 August 2024
Dear Mapat, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.
★★★★★ 1/5
GoogleConnells estate agents are rude and very pushy..
Liz · 27 August 2020
Agent replied · 26 August 2024
Hello, thank you for taking the time to provide our team with feedback.
We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
★★★★★ 5/5
GoogleThe solicitors let us down with our purchase, and Ellen and Andy at connells helped us massivley where the solicitors didnt, and pushed for a successful completion.PositiveQuality, Value
Joshua · 27 August 2022
★★★★★ 5/5
GoogleConnells team was amazing during our purchase. The were incredible helpful and professional.
We are extremely grateful to Connells Stevenage.
Thank you.
Peni · 27 August 2022
★★★★★ 5/5
GoogleGreat service I really appreciate
Florence · 27 August 2023
★★★★★ 1/5
GoogleArranged a for a valuation and they didn’t turn up, no phone call, no follow up, nothing. Complete waste of time.
Kelly · 27 August 2020
★★★★★ 5/5
GoogleRating only, no written review.
Calmon · 12 December 2025
Agent replied · 26 December 2025
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
★★★★★ 1/5
Googlecomplete waste of time, lack of communication and not helpful
Kathy-mary · 27 August 2021
★★★★★ 1/5
GoogleConnells our total pest nonprofessional leeches a nuisance callers
Jeff · 27 August 2021
★★★★★ 3/5
GoogleRating only, no written review.
Susan · 16 November 2025
Agent replied · 16 April 2026
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing EAComplaints@Connellsgroup.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleRating only, no written review.
Michael · 16 November 2025
Agent replied · 16 April 2026
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
★★★★★ 2/5
GoogleRating only, no written review.
Y · 25 May 2025
Agent replied · 11 August 2025
Thank you for bringing this to our attention. If you could email us at complianceresidential@connells.co.uk with more information we’d be glad to investigate further.
★★★★★ 4/5
GoogleRating only, no written review.
Adesina · 16 April 2025
Agent replied · 26 August 2024
Thanks for leaving us a review Adesina!
★★★★★ 5/5
GoogleRating only, no written review.
Nasrin · 16 April 2025
Agent replied · 23 October 2024
Thanks for leaving us a 5* review Nasrin!
★★★★★ 5/5
GoogleRating only, no written review.
D_calpito · 16 April 2024
Agent replied · 26 August 2024
Thank you for your 5* review.
★★★★★ 5/5
GoogleRating only, no written review.
Volodymyr · 16 April 2024
Agent replied · 26 August 2024
Thank you for leaving us a 5* review.
★★★★★ 5/5
GoogleRating only, no written review.
Trish · 31 October 2023
Agent replied · 26 August 2024
Thank you for leaving us a 5* review.
★★★★★ 5/5
GoogleRating only, no written review.
Pyranhag · 1 October 2023
Agent replied · 26 August 2024
Thank you for taking the time to leave us a 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.