Trusted Agent profile · Stapleford
Verified
★★★★★
1,256 reviews across 1 platform
32 Derby Road, Stapleford, NG9 7AA
Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,256 reviews on 1 platform, including 1,256 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
5/5
GoogleExcellent customer service polite, friendly and extremely helpful. Would highly recommend to any potential tenant or landlord, buyer or seller. Amy dealt with my case but I've conversations with most of the team and they are all of the same standards, polite,friendly and extremely helpful ensuring the best outcome for all parties. 👍 …
5/5
GoogleThankyou to wendy and the team at stapleford branch. I would like to especially thank mags for all her help in renting my property. from day one she kept me informed, and was very professional. Thanyou Andy.
1/5
GoogleViewed a property 2 years ago through these and was told I had been outbid for it a few weeks later. Looked on zoopla to find it had been sold for that exact amount. No follow up as both were the same etc.
5/5
GoogleIf there were 6 stars I would have chosen that. A truly wonderful service from start to finish. Nothing was too much trouble. Made a stressful process much more manageable. Thanks to all. I would recommend without doubt
5/5
GoogleClaire and Sally (the mortgage company) have been such a huge help with the purchase of my property. Without them both consistently assisting me, I would not have been able to purchase my property. Thank you both!
5/5
GoogleExcellent, efficient service for the sale of our property. Seamless process from the valuation, publicity, viewings and administration. We were kept informed of progress throughout the process. Previously used Robert Ellis to manage a rental property with the same professional service. Would use again in the future.
5/5
GoogleFantastic service received from both Nathan and Claire at the Stapleford branch. Very professional, helpful, polite and all round nice people. If we were ever to move house again or knew anyone wanting to move i would 100% recommend Robert Ellis Stapleford purely because of these two!
5/5
GoogleI would like to thank both Claire and Paul for their help with the two property sales they handled on our behalf, neither were easy and took time to conclude but they were professional, approachable and helpful throughout and we finally made it to completion, I would recommend their services DL
5/5
GoogleFrom start to finish Clare had been a great help keeping me informed and up to date throughout the sale would highly recommend Robert Ellis as my property was sold in a matter of weeks. If I were to ever sell another property I would definitely go back to Robert Ellis.
5/5
GoogleA very caring, engaging and responsive team at the Stapleford office, even when there was a change over of staff, the process was seamless.
Thank you for taking the time to leave a review, we really appreciate your comments.
5/5
GoogleWe rented a property with Robert Ellis, Stapleford for 5 and a half years and always found the service to be professional. I would not hesitate to recommend them to someone looking to rent a property in the local area.
5/5
GoogleThanks to the team for the extra work you put in arranging for our overseas tenants to secure their right to reside status. Much appreciated you worked very hard on our behalf thank you
5/5
GoogleGreat service from Amy at Robert Ellis stapleford and her branch manager. Quick turn around, bubbly team and hard workers.
Thank you for the five star review and comments, we really appreciate this.
5/5
GoogleFantastic service from Millie & team at Robert Ellis Stapleford, helped us secure our let for our new home very promptly and super helpful with responses and getting answers to any questions we had! Thank you again Millie ☺️
5/5
GoogleMany many thanks to Robert Ellis Stapleford, especially thx to Wendy West and Millie Sutton, their experience, knowledge, and advice are so valuable to me, they responded swiftly and efficiently. I highly recommend you to use their letting service.
5/5
GoogleVery helpful in helping me purchase my next property. Always kept me upto date on information and progress.
4/5
GoogleThanks for Rober Elli's communication and arrangement in the process of buying house in Stapleford. Their team's information provided and communication in between all parties is surely facilitating the process to complete. Thank you very much.=)
5/5
GoogleI was very impressed with the service I received. I was kept well informed the whole time, and the agents were at all times friendly and helpful. I would definately use the agency again, and would highly recommend it to anyone else wanting to move.
5/5
GoogleI find the service responsive and helpful. Millie and Amy at the Stapleford branch were always willing to help and kind. I would recommend the Robert Ellis Estate Agent service any day and any time. The service was stress free and a very agile approach.
5/5
GoogleI initially met Nathaniel when he came to value our property. He was really friendly, easy going and was honest about what he thought about our house which we appreciated. We met him again a few months later at viewings for other …
5/5
GoogleWendy and Amy from the Stapleford rental department have given us excellent service over a number of years. They will always go the extra mile to help and have been a pleasure to deal with.
5/5
GoogleWendy and Milly look after my rental properties and i have found them and the rest or the team when i i have spoken to them helpful, professional and efficient and would come highly recommend from myself.
5/5
GoogleMillie worked very hard to secure a suitable tenant for my property. She kept me up to date with what was happening and the new tenant moved in just 5 days after the old one left Excellent
5/5
GoogleMillie has worked tirelessly to get us into our rental. It has been quite a process, through no fault of hers but she kept us updated throughout. We are now in and couldn't be happier
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.
