Intercounty Lettings reviews in Stansted

★★★★★ 5/5

Trustpilot

Thank you Mollie!

I honestly don’t know how my experience with Mollie at Intercounty could have been any better. From my first enquiry on the website to move in day was a little over two weeks! I’ve had more trouble getting my car serviced. Mollie was very helpful and well-informed, kept me in the loop throughout the whole process, was clear what she needed from me, and took care of the rest.Like I said, I can’t believe how easy the whole thing was, and I can’t recommend Mollie at Intercounty enough.

Chandler · 6 February 2021

★★★★★ 4/5

Trustpilot

Very professional and friendly staff

Can’t thank Jack, James, Olivia and Helen enough for all their help and assistance in selling the house. All staff were friendly and we were always made to feel welcome. Our house must have won the Guinness book of records for the house most viewed! Our thanks also go to Doug who helped in the final stages of the house sale as sales negotiator. He kept us updated of progress in a timely manner. He was always of a cheerful disposition.

Simon · 29 December 2020

★★★★★ 5/5

Google

We had three viewings with Liz Sessions from Intercounty last Saturday. She was very professional and knowledgeable and we really enjoyed her company during the hour we spent with her viewing properties. We were very pleased with the viewings and how well prepared she was. Many thanks Liz for your hard work!

Wiktoria · 23 January 2024

★★★★★ 5/5

Trustpilot

George in Braintree Office on Different Level to Competition

I hardly ever write reviews and people are quick to complain and slow to give praise so I felt I had to do this review. I contacted all the agents in Braintree and surrounding area and by a country mile George at Intercounty was on a different level to the other agents I spoke to. Of course I want a much better property than I can probably afford, who doesn't but the help George gave me was the single best bit of advice I have been given. He was so knowledgeable about renting, asked me questions others didn't and suggested I write down a list of needs and wants explaining these are two very different things. He suggested that I should focus on my needs property wise and if he could find a property that covers my needs then the essentials are covered and I might be lucky enough with the odd want included. I told him in an ideal world I would like three bedrooms as my daughter lived with me and she had a car but I walked to work so I wanted plenty of parking. He then said ok thanks for that so let me explain what I mean. Ok you have a daughter that lives with you who drives, you walk to work in town so essentially your NEEDS ARE two bedrooms and parking for 1 car ideally within walking distance of town or close to a bus stop so you can get to work but you would like an extra bedroom and more parking if at all possible but overall the 3rd bedroom and parking for cars you do not have may not be essential so these become YOUR WANTS. He suggested I look at 2 bedrooms with parking as a starting point and maybe beyond if viable. I was amazed at the level head on his shoulders and wondered why I had never thought of it like that and why none of the other agents had got into my mind like George. I started to look at my way forward with a much clearer and with a realistic head on and indeed he is so right so rather than trying to find the impossible I am now looking at properties I can actually afford and as long as my needs are fulfilled any wants included will be an added bonus. Thanks George for focusing my mind you were so helpful and if at all possible it will be Intercounty I rent from and not one of the other agents.

L · 26 November 2020

★★★★★ 5/5

Google

Massive Thank you to Marley, Liz & Tom. You made this process beyond easy for us. You supported us from start to finish and made it all possible. Thank you so much David & Nick x

David · 4 November 2024

★★★★★ 5/5

Google

We recently sold our house with Intercounty Stansted. I cannot recommend them enough. Great friendly team keeping us fully informed at all times. If you are wondering who to market your property with look no further than Intercounty. Thanks Tom Peter and the rest of the team for your great service.

Hannah · 23 January 2024

★★★★★ 1/5

Trustpilot

If I could leave less than one star I…

If I could leave less than one star I would! We had an awful experience with Intercounty, we were buying a house that they had on the market. They recommended a solicitor to their sellers that would not pick up the phone, respond to any emails etc, a member of staff at Intercounty outright lied about a conversation with our solicitor, then they were asking our solicitor for her advice! The whole experience was a shambles and held up our house move for weeks on end. When we asked for compensation they refused, it’s a small world and reputation is everything, by reading some of these reviews we are not the only people that had had a terrible experience!

Katy · 18 December 2024

★★★★★ 5/5

Trustpilot

Brilliant work from Intercounty.

We have only started renting our property through intercounty. Since we moved in (during lockdown) we have been very happy with the work of Allison Branch and her contractor Terry. Allison is always on hand if you’ve got a problem. When problems have arisen, a Allison has sent Terry out to solve the problem. Today he has laid a new floor in my kitchen. Terry is a very polite man, I feel very comfortable around him and he is very kind and playful with my 3 year old daughter. I have never felt so comfortable with a contractor before. He listens to what needs to be done and carry’s out the work to a very high standard. Thank you Allison and Terry for all your hard work.

Emma-Louise · 8 July 2020

★★★★★ 5/5

Trustpilot

We are so happy!!

My fiance and I have just purchased a property with Intercountry Estate and we felt we should share our experience so far. Right from the beginning we were pleasantly surprised with how laid back, non pushy, however extremely knowledgeable and very helpful Peter was. He allowed us to look through the house without breathing down our necks and any questions we had, he knew the answers. We have also dealt with Lisa, who has been extremely helpful booking multiple viewings to the same property and an excellent communicator between us and the seller. We are still in the very early stages of the process but we feel extremely comfortable and at ease, with both Intercountry Estate and the sellers.

Trisha · 27 June 2020

★★★★★ 5/5

Google

Tom was the best negotiator I have come across in many years, and I have met many during my lifetime. He is honest and straightforward to deal with and I felt that he was on my side even though I was the buyer and not the seller of the property.

Cis · 23 January 2024

★★★★★ 5/5

Trustpilot

Fantastic service

Kat Keats has been brilliant at managing our property and it’s always such a pleasure to speak to her. Kat is so capable, pragmatic, efficient and very trustworthy. When Kat took a break from the business things definitely went astray and we were so grateful when she came back. With Kat we always felt the property was well looked after. We were very sad to say goodbye when we sold the property. Josh and Charlotte could not have been more helpful with handling the sale. We felt we were in very capable hands, they really know their stuff, really on the ball with all the detail and nothing phases them. Between Kat and Josh we could not have asked for better support. Thank you so much.

Robina · 25 November 2019

★★★★★ 5/5

Trustpilot

Doug is very personable and easy to…

Doug is very personable and easy to deal with. Although we were not a direct client of his, as we were the buyers, he did treat us like one. We had a very lengthy house purchase, and during the 9 months I think I spoke more to Doug than my husband. He was very good at keeping us in the loop and providing regular updates.We also really rate James, he is very down to earth and he offered us lots of good advice. If we were to sell in the future, I would want to use him. I think his career in real estate will go far and I can see him heading up a branch one day in the not so near future.

Helen · 12 November 2019

★★★★★ 5/5

Trustpilot

Great service from a Buyers perspective

We have just bought a house that was sold through Intercounty. They have been professional, punctual and personable throughout the whole process. We needed to visit the house on 3 occassions at short notice to survey, measure for carpets and get a quote with a plumber, and it was never a problem gaining access (special thanks to Olivia). It was also helpful to have Doug Whybrow as our liason between the sellers solicitor and our solicitor. He was fantastic at keeping us informed of progress and helping out with any queries.

John · 9 October 2019

★★★★★ 5/5

Trustpilot

Chloe Haken and Luke Harrison at…

Chloe Haken and Luke Harrison at Braintree had to work very hard in the final days of securing the tenants for our property through no fault of their own AND neither was it ours or the tenants!! The referencing agency, sadly I do not have their name yet, fell woefully short of what it says on the tin, REFERENCING. They failed to pursue the stumbling block as ferociously as these two employees had to and dealing with the payroll department of a High Street frozen food company who only deign to answer their phones for two hours a day has to be experienced to be believed! Such incompetence and indifference. Chloe had been on hold for nearly half an hour to this company when we arrived in the office and finally she got through and explained very clearly what was required and we needed it now not next week. She got it. These two have more patience than I have and now our tenants are moving in after a delay of many days. Thank you Chloe and Luke.

Angela · 3 October 2019

★★★★★ 5/5

Trustpilot

Intercounty have been fantastic

Intercounty have been fantastic from the beginning right through to the day we sold our house. The promotion of our house and the specification of the sales brochure was excellently thought out and attractive to new buyers.Andy was always available when we needed him and everyone at south Woodham branch were friendly and approachable.They have always been quick to chase up other buyers and solicitors within the chain to ensure that all sales and purchases run smoothly.If we ever sold again we would definitely use Intercounty.

Brian · 2 October 2019

★★★★★ 5/5

Trustpilot

Fantastic Staff! Will definitely use again

The staff at Intercounty in Stansted were fantastic . Special mention to Jenny who talked us through the whole selling and buying process and with her explanation and advice she made us feel very at ease with what can be a very stressful process. All the staff are very professional at all times. They took care of 90% of the viewings and updated us every step of the way and gave good feedback from prospective buyers as well. We wouldn't hesitate to use them again in the future!!

Jon · 29 August 2019

★★★★★ 4/5

Trustpilot

Helen Mehmet did a good job

Helen Mehmet graciously drove me from property to property in winter 2018/19, listened to our requirements, saw how much we had brought from South Africa, and then searched for something that could meet our needs. I think she did a good job of showing me a range of sizes and locations so that I could understand where our property fits into the housing stock on the market.She was always friendly and professional and came up with two properties that were potentially suitable. There is probably a bigger property out there but we settled on a house built in 1956. Being old it needs some work but it is ours: no more paying rent (and therefore paying off the landlord's mortgage!). We have parking, a garage and a room we have dedicated to laundry: drying, ironing, folding all in one place. Fantastic!Buying a house in the UK was onerous: we discovered it is a very expensive process, complicated, confusing and stressful. In that regard our solicitor from Premier Property really looked after our interests and advised us.

Cecilia · 14 August 2019

★★★★★ 5/5

Trustpilot

Flat rental

After deciding to rent my flat I saw 3 agents from different companies.I was most impressed with Dan from the initial meeting, he was very thorough, had excellent knowledge of the rental market and great advice for a new landlord.He worked with me to my timeframe and after advertising the flat to rent it was taken 4 days later!I wasn’t aware there was so much to sort out when renting a property, however I can say that working with Dan has made the process as easy as possible for me. Nothing was too much trouble, whether it was a query I had via email or telephone, and always responded the same day. When I was packing he came to me at the flat as it was easier for me.Excellent customer service and I cant recommend Dan highly enough.Many thanks Diane

Ms · 15 July 2019

★★★★★ 5/5

Trustpilot

Professional and extremely helpful Letting Agent

We have been renting our property through Intercounty for two years and as long term tenants we are extremely happy and satisfied with the excellent service we have received through the Bishops Stortford office. Any problems or concerns we had before or during our Rental have been quickly and efficiently resolved and all of the members of Intercounty have been very professional and given great and friendly service.Our personal Property Manager has been a wonderful help at all times and so extremely helpful with anything we have needed assistance with. I would definitely recommend Intercounty.

Jane · 27 June 2019

★★★★★ 5/5

Google

Couldn’t be more pleased with Peter and his amazing team at Intercounty, Stansted. Peter exceeded all my expectations, from securing a premium sale price for my property, ensuring a smooth and stress free conveyancing process right though to completion. Peter has been a pleasure to deal with, is incredibly diligent, and has gone way way over and above what I could ask an estate agent to do. I would not hesitate in recommending Peter and his team at Intercounty to anyone in the area considering their next move.

Costa · 23 June 2019

★★★★★ 5/5

Google

I have always know how stressful moving house could be but this was another level, however throughout the process Peter was brilliant and always at the end of the phone when I needed urgent advices and just to sound off in general. Peter went over and above what I expected of an Estate Agent taking calls at all different times of the day and I would certainly recommend Inter County and Peter to anyone looking to move in the Stansted area.

Mandy · 23 June 2019

★★★★★ 5/5

Trustpilot

Intercounty helped me find my first…

Intercounty helped me find my first home! Everyone always answered my phone calls and even texted me when convenient when I was a work and couldn’t answer the phone. And questions I had big or small there was always someone there, right from how to pay my bills to setting up insurance for my contents and my self! But a special thank you to Dom and Luke and the other man who’s name I can’t remember at Braintree for their professionalism throughout and of course their constant banter and entertainment making a stressful situation enjoyable and unforgettable! Thanks again guys! Best wishes!

Lx · 27 May 2019

★★★★★ 5/5

Trustpilot

We have been extremely impressed with…

We have been extremely impressed with Intercounty Bishop’s Stortford, from start to finish. From the first class customer service we received from Meg (when we first walked in last year). This was then followed by excellent service from Helen Mehmet, who worked tirelessly on our behalf by securing our sale and purchase (to which we’re both extremely grateful to her for). We then dealt with Doug Whybrow thereafter, who has been very efficient and professional throughout this process. We are now due to complete on Tuesday. We highly recommend this Estate Agent. They have certainly put any scepticism, that we have had due to past experiences, finally to bed.

Susan · 18 April 2019

★★★★★ 5/5

Trustpilot

An outstanding Estate Agents and so…

An outstanding Estate Agents and so glad we put or Sale through these guys. Brandon and the team were always available to talk to and kept hot on the heels of Solicitors and putting the right amount of pressure on 3rd parties when needed. Also Ghobad is a great IFA who went over and above what he needed to even though I got quite stressed out it didn't ruffle his feathers and was professional and friendly throughout the transaction. Thanks againTim

Tim · 26 March 2019