Trusted Agent profile · Stanmore

Hamptons New Homes Stanmore reviews

4.5

★★★★★ Excellent

149 reviews across 1 platform

37-41 Church Road, Stanmore, HA7 4AA

Hamptons New Homes's office in Stanmore, at 37-41 Church Road, is rated 4.5 out of 5 across 149 reviews on 1 platform, including 149 Google reviews rated 4.5.

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4.5 / 5

149

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Stanmore office, from every platform, shown as written. First names only.

5/5

Google

Selling a property is stressful, the current market is challenging adding to the pressure. James, Carlton and the team were great! Their professionalism, support, regular communication and honesty were very much appreciated, I made the right choice to commission them.

SW · 28 August 2018

Agent replied · 26 August 2024

Thank you for taking the time to leave us a review, James and the team will be really pleased to hear how happy you were with their service! Hamptons International take great pride in offering our customers the very best service possible and we are equally as pleased you chose us to help you on this occasion. We hope to hear from you again in the future!

5/5

Google

I have today completed on the sale of my property and wanted to extend my thanks to the team and in particular Dean who has been absolutely brilliant to deal with. Really informative, polite and above all calming!

Alex · 28 August 2019

Agent replied · 26 August 2024

Thank you for leaving us a review. We take customer feedback very seriously and are delighted to receive such positive feedback about Dean. We take great pride in our people and appreciate you taking the time to provide us with such a fantastic review about him. Thank you again.

5/5

Google

I recently had the pleasure of purchasing a flat with the expertise and guidance of Sayed, and I couldn’t be more impressed with the service provided. From the initial viewing to the final signing, every step of the process was handled with professionalism and efficiency. Five-star service all around!

Flo · 28 April 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us a review Flo. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Josh from Hamptons has been an absolute gem to work with. As a first time buyer he has put me at ease despite all the stress caused by my solicitor. He has always promptly responded back to me regarding any queries and has always been available to discuss matters over the phone. He is highly personable and engaging, I couldn’t praise him enough for the support he has provided! Thank you

Karishma · 27 August 2022

Agent replied · 26 August 2024

Hi Karishma! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Google

Brilliant service from the Hamptons team in selling our house, after a sub standard service from another local estate agent. A massive thanks to the whole team, in particular, Elio who drove the sale, Josh and Darren. Their hard work and professionalism made it a pleasant experience. Can’t recommend Elio and Hamptons enough.PositiveProfessionalism

Mark · 27 August 2022

1/5

Google

The agent I worked with was dishonest and unprofessional, and frankly I’m not convinced most of these reviews are real. Examples involve telling me my offer was rejected, to discover it had not been put forward until I requested …

Kerin · 16 September 2025

5/5

Google

Successfully sold my flat which was still under construction through Hamptons. Very efficient and very easy. Most importantly, I only had to leave it in the hands of Mark and trusted that he took care of everything from inception to conclusion. I did not have to be anxious or to chase up on anything. Beautifully done and what a great end to the year. Thank you so much Mark!!

Andrew · 28 August 2016

5/5

Google

I have been using Hamptons for several years now and the service is excellent. In particular i would like to mention Manuela Pelissa, Renewals Consultant whose support and attention to details has been outstanding. Many Thanks

Graham · 25 September 2024

Agent replied · 26 August 2024

Hi Graham, we are delighted that you enlisted Hamptons Estate Agents Stanmore and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

5/5

Google

Harleigh who works at the Stanmore branch is attentive, on it, efficient and gives really good advice. A great Lettings manager and well trusted. She had helped me a lot as a landlord.

S · 29 October 2024

Agent replied · 12 November 2024

Thank you for your wonderful review. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

Mark and team it has been great working with you. I will recommend you guys to all my family and friends. Special mention to Hannah for always being there! Best regards Philip

Philip · 28 August 2019

Agent replied · 26 August 2024

Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear you had such a positive experience with the team in Stanmore. It is especially fantastic to hear that Hannah was always on hand to offered support and advice. Thank you again, we look forward to sharing your review with the team.

1/5

Google

Dealing with these has been the worst experience of my life, I have never been treated with such contempt in my entire life. I had an offer accepted on the new builds flats at Ziggurat House in St Albans. I was told by the selling agent at the property and the lady in the office called Hannah on several occasions that it was allocated parking and my flat came with an allocated space. They are still advertising on their website as such - its a very clever use of language and open to interpretation. On the week before exchange I was told it is a right to park and it will not be written in to the contract that a parking space comes with the flat. They tried to say it was my space but in legal terms everything they said was a complete pack of lies. I then found out that the roof top garden was not being built on the roof again another fantastic selling point, I actually think I found this out by accident. From the very moment they had my deposit, they were not interested and there was a complete lack of communication. If you wanted anything or any information, I personally had to ring the office or email to chase, there was zero updates offered. I eventually had enough and have now pulled out of purchasing a property through these deceitful people. At the moment of typing this (1 week after cancelling) they are still holding on to my deposit and yet again am being fed a pack of lies from both Hannah and now her Manager Simon. I strongly advise you stay away. The estate agent reputation is defiantly true in this office.

Nick · 28 August 2019

Agent replied · 26 August 2024

Thank you for leaving us a review. Customer service is very important to us and we are naturally disappointed to hear you had a negative experience with our Stanmore office. I have looked into your feedback and can see the team explained that with regards to parking, most new build developments issue a right to park with an exclusive right to park in a specific space, however developers do also reserve the right to move the parking space should they need to. I understand this is naturally disappointing but due to qualifications, this is a clause and point for a solicitor to advise on during their checks. I am pleased to see that whilst there was a delay, due to the developer being closed for a religious holiday, your refund has been processed. We take customer feedback very seriously and would like to thank you again for taking the time to leave us a review, we wish you the very best with any future property transactions.

5/5

Google

Josh Cobden is super super good. He's very responsive, knowledgeable, professional and especially he's a deal maker. he is able to find solution for his customers and he treats his client matter as his own. I would highly recommend him for your house hunting or selling!PositiveResponsiveness, Quality, Professionalism, Value

Laurel · 27 August 2022

1/5

Google

After completing on a property, with PB in Stanmore as the acting agents, I would like to share my overall experience. The sales agent we had the misfortune of dealing with was Daniel Harris. A word of warning, he will try 'bully boy' tactic to get you to completion as quickly as possible by making up lies e.g. "the seller is going to pull out as you're taking too long" etc.. I later found these to be completely fabricated when speaking to the sellers directly. Also, I found out that messages I wanted passing on to the seller were not. He was very sneaky and reluctant to respond via emails (always requested I call him), suggesting he was doing this to reduce the audit trail for his negligence. I could list countless examples of where I caught him out, but feel the above gives you a taste of what you are dealing with. It's stressful enough buying a house without an estate agent making up lies and putting needless pressure on you. Disappointing experience.

Eric · 28 August 2018

Agent replied · 26 August 2024

Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact customercare@hamptons-int.com. Many Thanks.

1/5

Google

Now that I have had an experience from their letting departments, I see why all the positive reviews are only for sales and none for lettings. Having seen my property being marketed by some other agent, got an unsolicited letter from the letting department that they have a tenant who is willing to pay more than the asking rent for the property. However when I called to take this further they weren't happy to take it further unless they had rights to market the property online to "general public" and where not too sure about this "specific" tenant they mentioned in the letter. Makes me wonder is this cheap gimmick to secure business as why would you lose interest in a property that you have a specific tenant interested in. In a way it is good that I now know their unprofessional behaviour before doing much business with them.

Umang · 28 August 2018

Agent replied · 26 August 2024

Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience. Please do not hesitate to contact our customer care department should you wish to pursue this matter: customercare@hamptons-int.com. Many Thanks.

4/5

Google

As a first time buyer Khalid made the whole process feel very seamless and making the purchase which is often considered stressful very calm. Khalid managed the communication between all parties very well, especially when further information was required. Overall he was very personable and approachable and made my experience of buying a property a very good one!

Mr · 27 August 2020

5/5

Google

Hannah at Hamptons made our purchase fast and stress free. There were no delays in communication and she was very helpful when chasing up the sellers side of things. She went above and beyond in my opinion and I would definitely work with Hannah again.PositiveResponsiveness, Professionalism

K · 27 August 2022

5/5

Google

I must say that my experience was nothing short of excellent. From the moment I contacted them to inquire about the property we are interested in buying, to the finalisation of the property purchase stages, to completion. Their team demonstrated professionalism, expertise and a genuine commitment to providing exceptional service.

Yasser · 27 August 2023

Agent replied · 26 August 2024

Hi, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!

5/5

Google

We were extremely impressed with both Zoe and Steven who helped us purchase a property in Stanmore. Both were professional, dilligent and proactive throughout the process, and whilst the conveyancing was protracted (through no fault of theirs!), they both ensured that clear channels of communication were maintained and pressure applied to expediate the process. Highly recommended!

Nick · 27 August 2020

5/5

Google

Louise was able to understand my exact requirements and preferences and was able to find me a property that was above an beyond my expectations. Communication with both Louise and micheal Was very friendly while still professional and efficient. Overall Hamptons exceeded my expectations and I would have no hesitation in recommending. Rich

R · 27 August 2020

1/5

Google

I called the estate agent few time regarding a flat, finally they told me I will receive a confirmation email for viewing in the evening which I didn't. When I called them next day in the morning they told me the flat is no longer available. You don't need to lie, just be honest with customers.

Ayhan · 27 August 2022

Agent replied · 26 August 2024

Hi Ayhan, We apologise for any inconvenience caused. Please send us an e-mail on OmariQ@hamptons.co.uk for us to investigate this matter and assist you accordingly.

5/5

Google

Very happy with the service from George Ioannou. He offers great help to help us rent the next home. Very professional and friendly agent.

Chungkin · 25 September 2024

Agent replied · 25 October 2024

Thank you for the great feedback Chungkin. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Stanmore was exceptional. The team will be pleased to read your review!

5/5

Google

My experience with Hamptons (Stanmore) has been just excellent. Starting from the new home teams where i dealt with Sayed and then Laura and James in letting .... there were all extremely responsive, professional and a pleasure to deal with. Thanks Guys!PositiveResponsiveness, Quality, Professionalism, Value

Mohit · 27 August 2021

5/5

Google

Massive shoutout to both Elliot and Ed. I cannot recommend them highly enough. They have been professional, efficient and supportive throughout the process of selling my parents home. Thank you and best wishes to you guys.

Gideon · 29 January 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us a review Gideon. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

PB were very professional. They replied promptly to all our queries and communication was easy despite the lockdown restrictions. The check-in process was also clear and thorough. Hannah was our main contact in the process and she was very friendly and helpful.PositiveResponsiveness, Quality, Professionalism

Raazia · 27 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamptons New Homes's Google reviews

Questions about Hamptons New Homes Stanmore

How many reviews does Hamptons New Homes Stanmore have?

Hamptons New Homes's Stanmore office has 149 reviews across 1 platform: 149 on Google.

What is Hamptons New Homes Stanmore's rating?

Hamptons New Homes Stanmore is rated 4.5 out of 5 across all 149 reviews, and 4.5 out of 5 on Google from 149 reviews.

Where is Hamptons New Homes's Stanmore office?

Hamptons New Homes Stanmore, 37-41 Church Road, Stanmore, HA7 4AA.

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