Every review we hold for the Stanmore office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHampton’s acted professionally during the long process of buying our flat. They were always very helpful and helped us through the arduous task by being in very good contact with the developers even when we took ages to fund a buyer for our …
Roger · 16 June 2025
Agent replied · 16 April 2026
Thank you for your kind words, Lynne and Roger! It was a pleasure to assist you in purchasing your new flat. We're so glad that our team was able to support you throughout the process, and we appreciate your recognition of John, Andrea, and … More
★★★★★ 5/5
GoogleHamptons were first class when selling our property. We dealt with a lady called Farzin who was very good. She worked very hard for a quick sale and worked at a speedy rate to ensure all queries were addressed promptly. Great sales person with sublime interpersonal.skills. Thank you farzin for all your hardwork. Greatly appreciated
Shuran · 16 January 2025
Agent replied · 23 January 2025
Thank you for your wonderful review Shuran. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleWe are very happy to have George Ioannou being our agent for finding us our next home. He is friendly, patient and professional from understanding our needs, showing us the property and follow through the whole process. He keeps us update of every step and make us feel informed and secured. Definitely would recommend him and the company to my friends.
Chloe · 25 September 2024
Agent replied · 25 October 2024
Thank you for your review Chloe. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleExcellent service from start to finish
amazing,Dylan Hira is so patient,friendly and helpful.
I am very happy with the service I have been provided with and would recommend to friends and family.
Summer · 27 August 2023
Agent replied · 26 August 2024
Hi there summer, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 1/5
GoogleI called to enquire about a flat advertised for rent, and I am grateful to the lady I spoke to , as she took the time to answer my questions.
However, it was disappointing to find out that by default a prospective tenant has to register with a 3rd party- i.e: a referencing agency, as the landlord can get rent guarantee insurance...
The referencing agencies are registered with the Financial Conduct Authority as insurance brokers, so their main role is to sell insurance..
If I can show proof that I can pay the rent, and I have sufficient funds to support other costs..it's a bit odd to be blackmailed to register with the referencing agency , or my renting application will be declined..It was declined in the end; and even if the Property Ombudsman Lettings Agents Code of Practice ( PDF available online): 1. Says the landlord should decide about referencing method; 2. Both direct in-house referencing ,and via 3rd party referencing agency are allowed, the lettings agent by default is asking the tenant to use the referencing agency....Unfortunate.
Ioana · 27 August 2023
Agent replied · 26 August 2024
Hi there, Ioana, Thank you for taking the time to get in touch regarding your experience at Hamptons Estate Agents Stanmore. We apologize for any inconvenience caused. Please send us an email with the details of your experience to Customercare@hamptons.co.uk and we will assist you accordingly
★★★★★ 5/5
GoogleIve been trying to find a flat for 6 months now and out of the 100s of letting agents in London I can state that the team at Hamptons are the most professional, dedicated and responsive of agencies.
I have been communicating a lot with Milton who has arranged 5 properties for me over the last 2 months and really dedicates his time in responding to my emails, sends me regular updates by whatsapp and suggests other properties coming on the market. What I really appreciate is he knows I cannot pick up the phone every time and will share property details by email and arrange viewings without all the frustrating hassle you get with other agents (we know the ones...) - on top of this the Hamptons team treat you with humility and do not discriminate towards those not from full time employment backgrounds.
We need more people like Milton and the Hamptons team in the private rental sector.
Im · 27 August 2023
Agent replied · 26 August 2024
Hi mcbasix, we are delighted that you enlisted Hamptons Estate Agents Stanmore and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 1/5
GoogleWe've lost count of number of calls, emails and WhatsApp messages we've sent without a response. They just don't return calls or emails or messages. How is one supposed to follow up? After so many unsuccessful attempts to let them know that we would have liked to make an offer we found out elsewhere that they've already agreed to let the property and hence the reason our calls were unanswered. This is less than 24 hours after we saw the property. Especially after the first time we wanted to view the property they called at the last minute to cancel whilst we had just parked outside of the property. Totally unprofessional. Won't ever use again and definitely not recommend.NegativeResponsiveness, Quality, Professionalism
Trancelvania · 27 August 2021
★★★★★ 5/5
GoogleWe have had a Wonderful experience With Hamptons , Mr Sayed Kadri from Sales was extremly helpful in helping us identify our second investment in UK , Sayed / Hamptons guided us at each and every step in regards to the purchase of the said property including appointment of Solicitors. Being overseas investors ( taking the time difference & pandamic/ lockdown in to account ) Sayed was virtually available for any assistance 24×7. I have yet to come across a dedicated person like him , Even after the completion/ handover , he is regularly in touch with us and has even introduced us to the lettings team for renting out the property . A big thank you Sayed for everything . God bless you. A special thanks to Mr Simon Dalton aswell we are indeed very grateful to him for all his assistance...... Namarata & Vishal
Vishal · 27 August 2021
★★★★★ 5/5
GoogleDarren and March were top class from the very beginning to the very end. Darren has a superb understanding of the market and is extremely professional which installs a lot of trust. March is very dynamic and you can tell she has a lot of experience in this industry. She deals with any issues very affectively taking all the aggravation away from you with a can do attitude. I cannot compliment her highly enough.
Darren & March found a buyer and saw it through to completion within just 3 months of me instructing them. In a covid market that’s extremely impressive. Well done and thank-you.PositiveResponsiveness, Quality, Professionalism
Toby · 27 August 2021
★★★★★ 5/5
GoogleThank you to Sayed at PB who has been so professional and supportive throughout the purchase of our flat. Sayed and the team were always consistent through the process, even though we were in lockdown, they were always accommodating about viewings even if our requests were last minute, Sayed and the team responded very quickly to questions and queries and Sayed was really supportive and helpful throughout the process. Sayed and the team at PB definitely made the purchase of our home less stressful, we benefited from their expertise and knowledge. Thank youPositiveResponsiveness, Quality, Professionalism
Rina · 27 August 2021
★★★★★ 5/5
GoogleHamptons Estate Agents in Stanmore have been friendly and professional from the beginning till the end. They have a good system in place and your enquiry is dealt with well experienced and professional staff. Darren has a great understanding about the current housing market and will suggest and give the correct advice. Max has been very efficient, great communication and keeps you informed with every step along the way. Nothing was too much trouble and they genuinely are interested in making sure the process of house sale goes as smooth as possible. Inspite of all the different ways of working during the lockdown phase with all the restrictions, all viewings were carried out COVID safe. What you are looking for in an agent when selling or buying your home is trust, being realistic and having the confidence. You will find all three at Hamptons in Stanmore. Thank you to the entire team at Hamptons in Stanmore.PositiveResponsiveness, Quality, Professionalism
G · 27 August 2021
★★★★★ 5/5
GoogleI had a great experience purchasing my new home through Hamptons New Homes. The entire process was smooth and professional from start to finish. I’d especially like to thank Mr. Dylan Hira for his outstanding support, he was consistently …
Miu · 16 May 2025
Agent replied · 24 September 2025
Thank you for choosing Hamptons New Homes for your new home purchase! We are thrilled to hear that you had a smooth and professional experience. We are lucky to have Mr. Dylan Hira on our team and we are happy to hear that his support made … More
★★★★★ 5/5
GoogleThe team but especially Dean have been outstanding when dealing with the recent sale of my flat. Dean has gone the extra mile on many occasions and it has made my life so much easier having him at the end of a phone. I would definitely recommend Preston Bennett to sell your property.
Judith · 28 August 2018
Agent replied · 26 August 2024
Thank you for taking the time to leave us a review. We take great pride in our people and the service they provide so it is fantastic to recieve such positive feedback about Dean and the team, they will be thrilled to read your review. Thank you again!
★★★★★ 5/5
GoogleKhalid was our agent initially and he was professional and easy to work with. He found the buyer and negotiated the sale. To say we had a difficult buyer is an understatement and to make matters worse he was using a shockingly bad conveyancer whom could never be reached. Carlton took over the sale and he worked vigorously to keep the sale together and take it to completion. I’m sure I wasn’t an easy client (admittedly), but Carlton was there for me and fought in my corner. This sale was by far the most stressful experience, but these agents gave me comfort and were always there for me. Thank you.
Shubneet · 27 August 2020
★★★★★ 5/5
Googlecc Darren Slowman MANY THANKS
I was extremely fortunate and appreciative of the fact that when I called Hamptons earlier today, an extremely polite and knowledgeable lady called Farzim …
Sandra · 16 July 2025
Agent replied · 11 August 2025
Thank you so much for taking the time to write such a kind review, Darren! We are so sorry for your loss, and we are honored to have been able to assist you during this difficult time. We are thrilled that Farzim provided you with excellent … More
★★★★★ 5/5
GoogleI have nothing but nice words for the service provided by them, specially Dylan (Real Estate agent) who has always been very helpful and polite.
I need to make a special mention for Nico, he's simply the best person I've dealt with during my entire process of buying the house.
The quality of their work, their attention to detail, and their expertise is simply great.
I cannot recommend them more!
Claudia · 1 October 2023
Agent replied · 26 August 2024
Hi Claudia, we are delighted that you enlisted Hamptons Estate Agents Stanmore and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleVery professional estate agent with most reliable team members. Firstly I dealt with James and followed by Dean. Dean was very enthusiastic , efficient and well mannered. Their communication is effective and reliable. I’m glad that I have choosen Preston & Bennett. I will definitely recommend their service .
Suba · 28 August 2018
Agent replied · 26 August 2024
Thank you for leaving us a review! We take customer service very seriously and are extremely pleased to hear how happy you are with the service you recieved from our Stanmore team, they will be thrilled to read your review. Thank you again!
★★★★★ 1/5
GoogleWorst Estate agent ever, Nobody ever picks up the phone, the team would give you there phone numbers and would never pick up. Everything always gets delayed and they are very lazy. I had the worst experience with Hamptons and I called to speak to the lettings manager and was told they would call me back on multiple occasions but no one called back.
I worked on a flat for a whole month and gave them everything they wanted but wasted my time in the end.
Hayder · 27 August 2022
Agent replied · 26 August 2024
I am sorry to hear of your disappointing experience with our Stanmore Office, I feel it is appropriate to address your comments personally. Our Stanmore office is a particularly busy branch, if our Landline isn’t picked up and you are diverted to our messaging service, it would only be due to the fact that the Lettings Team are on the other line or on appointments. Both mine and my colleagues mobile numbers are available on our messaging service so we are available to all via our mobiles as well as being accessible via text and WhatsApp. Unfortunately, nor my team or I have received messages or calls on my mobile asking me to contact you. All the necessary steps were taken by the Lettings Team, who were doing their upmost to try and assist you with your application. We are sorry that we were not able to process your application any further but due to failed references and an insufficient guarantor not being provided, the Landlord did not feel comfortable proceeding with your application and therefore we had to withdraw and as a gesture refunded your deposit in full.
I do hope you have managed to secure alternative accommodation and we wish you the best of luck in the future.
★★★★★ 5/5
GoogleWhen we needed to rent a place for 6 to 12 months, we went to Hamptons in Stanmore, where we met Laura Peachey. In addition to being very pleasant and a good communicator, Laura was extremely helpful, both at the beginning of our tenancy, and later when we had to cut it short. We would highly recommend her, and her colleague Leila.PositiveResponsiveness, Quality, Professionalism
Sam · 27 August 2022
★★★★★ 2/5
GoogleHamptons as a team, although polite and friendly, but has been a mistake in my instance and for my sale. We stayed with Hamptons for a year only for the love of their team who are friendly and polite, and we always had high regards for Josh for his professionalism. However, things became beyond control and repair towards the end when everything regarding my sale was driven and controlled by the buyer and their conveyancer. Despite everyone fully aware of us being in a chain, I was hounded with calls in the morning of the completion, to hand my keys even as process of purchase was still underway and I was rightfully still moving out of the property as the calls continued. I was moving out alone with a child, and couldn’t believe that being in a chain there was no expectations managed from Hamptons as our agents, to underline to the buyer and their representatives that keys would be handed nearer the afternoon, no later than 2pm as their client were in a chain. By the time this was done , I was left in tears for something that never should have happened. People lost their humanity and professionalism when they treated me as though I would run away with the keys. As an estate he agent who I chose to pay more commission than others in the high street, it was purely for our admiration for their team. I must say, it was a heavy price I paid for my faith and admiration for a team , who in the end couldn’t even stand up for their client and manage the expectations of those who they should have to ensure we were looked after and transacted through the chain as smoothly as possible. Most most disappointing.
Sneha · 27 August 2022
Agent replied · 26 August 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. Throughout a sales transaction, we always look to provide constant communication to buyers and vendors alike; this was executed consistently with this sale. With the greatest will in the world, when working with both sets of solicitors, buyers and sellers, we can only push so far when attempting to get a sale across the line. As mentioned, the negotiator dealing with your sale offered constant communication and towards the end of the sale, the sales manager intervened and liaised with both parties in order to find a happy medium when looking to arrange dates for exchange and completion. On every transaction we always endeavour to have the keys available for the buyer once an exchange takes place. Managing the situation when we do not have keys into the afternoon is something that we are happy to explain to the buyer, however understanding is required from both parties. We take enormous pride and satisfaction in building relationships with our customers, and I am disappointed that our working relationship has been affected by these events. I do hope my response has addressed your concerns and that you may reconsider using Hamptons again in the future as we would be delighted to be provided with a further opportunity to restore your faith in our levels of customer care.
★★★★★ 5/5
GoogleI was really thankful for Harleigh Doherty and the amazing customer service I experienced. She was swift, professional, kind and provided excellent support and guidance throughout the process.
Thank you for demonstrating an exceptional level of professionalism and working smart throughout each troubleshooting issue with ease and experience.
STEFAN · 27 July 2024
Agent replied · 26 August 2024
Thank you for your review Stefan. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleDealt with Laura and Milton....excellent service! Thank you.
Trevor · 28 February 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave us a review Trevor. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleThis was our first time buying a property and Sayed was a pleasure to work with. Really great service from the start - always attentive and providing us with updates (even the smallest ones). He always went one step above to ensure we were happy and comfortable making the big purchase. Thank you Sayed for the great service!
Narisha · 27 August 2022
★★★★★ 5/5
GoogleHad a very good experience of house hunting with George Ioannou. He’s professional and detail minded. Every item has been followed up without me to worry or chase him. Highly recommended agent if you looking for a new home near the area.
Gordon · 25 September 2024
Agent replied · 25 October 2024
Thank you for the great feedback Gordon. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Stanmore was exceptional. The team will be pleased to read your review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.