Trusted Agent profile Β· Stanford-Le-Hope

Howgates Stanford-Le-Hope reviews

β˜…β˜…β˜…β˜…β˜… Excellent

252 reviews across 3 platforms

5, Kings Parade, King Street, Stanford-Le-Hope, SS17 0HR

Howgates's office in Stanford-Le-Hope, at 5, is rated 4.9 out of 5 across 252 reviews on three platforms, including 172 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

172

Reviews on Google

This office

Facebook logo

5.0 / 5

18

Reviews on Facebook

This office

Trustpilot logo

62

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Howgates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stanford-Le-Hope office, from every platform, shown as written. First names only.

5/5

Google

Lovely food. Friendly staff. Popped in as been before and as one of our party has allergies I know they ask and have a data sheet.

DEBBIE Β· 16 March 2026

1/5

Google

Not even worth 1 star. Dont even know how to comment the service as there was none received back. Enquired about particular property at least 3 times on the rightmove website ( the online form), then over their website chat ( no connection in my works area), every time i had to remind them my details. no response whatever. tried to get in touch with them all week, today i see that the property is stc. feel like this absolute joke estate agency took away opportunity from me to buy a property. when i approached them to ask what happened they completely ignored me and disconnected the chat...NegativeResponsiveness, Quality, Professionalism, Value

Oks Β· 25 August 2021

Agent replied Β· 24 August 2024

Hi Oks. Thank you for taking the time to make this review and we're very sorry to hear of the issues which you have had. It sounds like you were communicating via our online chat and there will be an immediate investigation into this to see what has happened. We will be back in touch ASAP. Many apologies that we didn't give the high standard of service on this occasion and we will be back in touch asap. Kind Regards, Gavin

5/5

Google

All Staff worked hard on our sales. We had 2x very tricky sales however staff very professional and put up with my constant nagging and moaning. STACEY sale progression manager is just outstanding she pushed and went above and beyond to support getting involved and contacting all solicitors and buyers and other agents . Stacey you know your a super star and now my friend after such a long and tricky time. HOWGATES ALL THE WAY for me. Totally reccomend πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘.PositiveQuality, Professionalism

Helen Β· 25 August 2021

Agent replied Β· 24 August 2024

Helen! Thank you so much for the review! Was easy wasnt it ;-) Hope you guys are well and we'll be over for some sangria at some point!

5/5

Google

From viewing to making an offer and all the way through to completion, everyone at Howgates were responsive, professional and very friendly. I was always kept up to date and had someone to talk to and if i needed anything chased or if i had questions for the vendors i would get a response within 24 hours which was incredibly helpful. I picked up my keys just before Christmas and it was nice that we also got a little Christmas card too. I would definitely recommend Howgates services for a postive and seamless property purchasing process.PositiveResponsiveness, Professionalism

Nicola Β· 25 August 2021

Agent replied Β· 24 August 2024

Hey Nicola! Wow thank you so much for your kind words, it was a pleasure dealing with you and we're super happy that you got your new home. We wish you guys all the best for the future!

5/5

Google

Took me just 3 months to climb onto the property ladder . Thanks to Luke and all the staff. Well appreciated.PositiveResponsiveness, Quality, Professionalism, Value

Adedoja Β· 25 August 2022

Agent replied Β· 24 August 2024

Hello Adedoja! Wow thank you so much for your review and your kind words, we'll pass your comments onto the staff. We wish you the very best for the future in your new home!

5/5

Trustpilot

Howgates were amazing

Howgates were amazing - we was subject to an extremely difficult purchase and Zoe and Stacey were absolutely amazing throughout. We would not have completed without them!

Sarah Β· 25 March 2022

Agent replied Β· 13 June 2024

Thank you !, It was definitely a rollercoaster and we are so pleased for you that you are now in your dream home. Wishing you lots of luck and happiness.

5/5

Facebook

We had Brandon Luke and Stacey all help us- they were brilliant - Stacey delt with the most and was so genuinely kind and helpful even when I was having each and every breakdown through the process (to no fault of there's)- also so easy to get ahold of. I'd highly recommend if your looking for someone to help you sell or buy a new home - its so stressful and they help as much as they can to make it a less stressful experience!

Danielle Β· 13 January 2021

Agent replied Β· 22 February 2025

Thank you so much for your kind review Danielle, we all hope that you're settled into your new home!

5/5

Google

Howgates showed us our potential new home, made entering a offer very easy and supported us with chasing solicitors and other estate agents right through the process. Very friendly and approachable team. All topped off with a wonderful gift box full of useful tools to help us settle into our new home. Thank you to all at Howgates

Claire Β· 25 August 2023

Agent replied Β· 24 August 2024

Hey Claire, thank you so much for taking the time to give us this fantastic review - we're delighted that you were happy with the service and we're even more pleased to be a part of your move. We wish you guys all the best for the future!

5/5

Google

Really helpful in helping us move into our first flat, quick to respond and always happy to answer any questions! Fran has been so so helpful to us, thank you!

Rikki Β· 25 August 2020

Agent replied Β· 24 August 2024

Thanks, Rikki!

1/5

Google

Absolute Joke of an Estate Agent. Visited a property on Friday. Made an offer on Saturday which was exactly what the seller wanted. After me calling them and hearing that no sales people are available. Found out directly from the seller that I had offered a price that I never did which was under what I offered. Will report this estate agent for fraud. Missed out on the property as they have accepted a identical offer today in which we offered on Saturday! AVOID at all all costs they have no idea what they doing.

Ismael Β· 26 August 2019

Agent replied Β· 24 August 2024

We're sorry to see this review, Malik. We'd be happy to discuss any issues directly - please feel free to contact our office. Many Thanks!

5/5

Trustpilot

Very easy process

Very easy process, from the evaluation, to getting the house on the market, to sale negotiation right through to completion, everything was managed very well and efficiently. Easy to get hold of and get information from, very helpful and transparent. Would definitely recommend. Thank you.

Karen Β· 28 March 2024

Agent replied Β· 28 July 2025

Thank you for taking the time to review our service it is really appreciated. We wish you all the very best for the future.

5/5

Google

Always a pleasure working with Howgates. They are quick, efficient and great communicators throughout both purchase & rental opps.

Wez Β· 23 April 2025

Agent replied Β· 12 November 2025

Thanks Wez, always great to work with you - thank you for the kind words which will be passed onto the team.

5/5

Google

Excellent customer service provided by howgates kept me updated on the progression of my purchase at all times

Helen Β· 4 May 2025

Agent replied Β· 12 November 2025

Thanks so much for your 5 stars and your kind words Helen, we hope you're settled into your new home :-)

5/5

Google

We approached Howgates after a few unsuccessful months with another agent and within 3 days they’d sold our property at full price!! Their service throughout has been exemplary, from the high quality sales process through to their β€œafter sale” service. We were kept informed of progress without having to chase them and their friendly and professional attitude throughout was brilliant. We’d have no hesitation recommending Howgates without exception!PositiveResponsiveness, Quality, Professionalism

Keith Β· 25 August 2021

Agent replied Β· 24 August 2024

Hi Keith, nice to hear from you! Thank you so much for the kind review - was great to be able to help following your previous attempts with other agents. Was a pleasure to assist you guys with the move - hoping you're all settled in nicely! Take care and all the best for the future! From all of the team here at Howgates :-)

5/5

Google

I would like to thank the staff at Howgate especially Stacey and Brandon who have been extremely helpful during the sale of our mums house.

Sue Β· 25 August 2020

Agent replied Β· 24 August 2024

Hi Sue! Thank you for your lovely review - it was a pleasure dealing with the sale on your behalf and glad we got there in the end! Thanks again and take care!

5/5

Google

The team at Howgates were fantastic from start to finish. They offered advice on the area, let us know about properties before going to the full market and helped make the entire process as smooth as possible. Zoe Wood in particular was on top of every stage of the purchase and helped get it through really quickly, making the process stress-free for me!PositiveResponsiveness, Quality, Professionalism, Value

Joanne Β· 25 August 2021

Agent replied Β· 24 August 2024

Hi Joanne, thank's so much for your kind review! It was a pleasure working with you - we'll make sure your comments are passed on to Zoe! Thanks for working with Howgates and please get in touch if you need anything else!

5/5

Google

I am very pleased with the help we received from Howgate today, the young man the dealt with us was excellent helpful well spoken hes name was Brandon trott absolutely excellent Thank-you so very much , hope to hear from you again Mrs B Farrugia

BARBARA Β· 25 August 2023

Agent replied Β· 24 August 2024

Hi Mrs Farrugia, thank you very much for your review and we're delighted to hear how your enquiry and viewing was handled. We'll pass this onto Brandon too! Thanks again and we look forward to working with you!

5/5

Google

I wanted to take a moment to express my gratitude for the exceptional service Howgates provided in selling my home. First-class photography and videos, excellent local knowledge, and first-rate communication made the process much more manageable. I can't thank you enough.

Richard Β· 29 October 2023

Agent replied Β· 24 October 2024

Thanks so much for taking the time to leave us this review Richard!

5/5

Trustpilot

Exceptional Service

I wanted to take a moment to express my gratitude for the exceptional service Howgates provided in selling my home. First-class photography and videos, excellent local knowledge, and first-rate communication made the process much more manageable. I can't thank you enough.

James Β· 16 October 2023

Agent replied Β· 13 June 2024

Hi James, Thank you for your review. We are extremely happy that you we pleased with the overall service provided by us and wish you all the best for the future.

5/5

Google

Howgates went above and beyond my expectations, they chased the solicitors, negotiating issues on ours and our buyers behalf. I would highly recommended the team at Stanford Le Hope of Zoe, Vicki, Stacey and Brandon. Thank you for all your hard work.

Caroline Β· 25 August 2023

Agent replied Β· 24 August 2024

Hi Caroline, Thank you for taking the time to send your review. It was extremely stressful at times for you, but we got there in the end. It was a pleasure to assist you and wish you lots of luck.

5/5

Google

Melissa managed our rental application very quickly and efficiently, she even came in on her day off to give us the keys! Rachel has also been really helpful with a few teething issues we had with the new place whilst getting settled

Isobel Β· 19 March 2025

5/5

Google

Superb , they was with us every step on the way! Think I would have lost my mind if it wasn’t for the team.

Rachael Β· 17 August 2024

Agent replied Β· 24 August 2024

Hi Rachael, thanks so much for your review! We'll make sure to pass this onto the team and thank you again so much for taking the time out to give us this great review. Thank you for using Howgates to sell your home and we wish you all the best for the future :-)

5/5

Google

Thank you to the team at Howgates for helping me with my recent move. From the start of the process through to the end, I was kept up to date with everything. Zoe, even called me when she was on her day off with updates.. Would highly recommend and Thank you. 😊

Deborah Β· 25 August 2022

Agent replied Β· 24 August 2024

Hi Deborah! Wow thank you for your feedback - we're delighted that you were happy with the service that you have received and if there is anything else that we can do to help, please do not hesitate in contacting us. Thank you!

5/5

Trustpilot

Best estate agency in Stanford-le-Hope!

Brilliant people to do business with. They kept us informed all the way through with no surprises. The first time of meeting Gavin the owner he had all the info we needed to get the property sold. Very professional company to work with!!

PETER Β· 24 May 2023

Agent replied Β· 13 June 2024

Hi Peter, It was an absolute pleasure assisting with your transaction and we wish you all the best for the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Howgates's Google reviewsLeave Howgates a review

Questions about Howgates Stanford-Le-Hope

Has Howgates won any awards?

Yes. In The Trusted Agent 2026 awards: Howgates, Stanford-Le-Hope won Trusted Agent.

The Trusted Agent

Is this your office? Claim your page.