Every review we hold for the Stanford-Le-Hope office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHowgates are not based in my borough but the marketing team came over and conduct property valuation. Brandon was professional, clear and extremely detailed in his information and knowledge. We chose to go with them, it was smooth process getting the property on market. All the process was effortless, the teams are incredibly welcoming and helpful. They take your calls and respond to email promptly. Especially Stacey Jarvis, she’s a real gem. I appreciate Marketing team (Brandon) Viewing team (Ayse) and the best communicating person ever (Stacey Jarvis). I recommend this estate agent over and over again. I will definitely go back to them when I am ready for another property change or want to buy to let/sell. Kudos to Howgates
Rachel · 2 April 2026
★★★★★ 5/5
GoogleThe sale of my father-in-laws house was the first time we’d used Howgates.
From the first appointment ALL of the staff were amazing
We had a lot of viewings over the first weekend and we got feedback from sales team after each day’s viewings
We accepted one of the 8 offers we got and Howgates couldn’t do more for us throughout the whole process up to Exchange and beyond
Whether I buy or sell any property in the future, Howgates will be the Estate Agent that I will use. Everyone there is competent, helpful friendly and reliable. I couldn’t have wished for a better company to sell the property for me. 10/10 EXCELLENT
Teresa · 2 April 2026
Agent replied · 16 April 2026
Hi Teresa, thank you so much for your review! We're really hoping that this was a 5-Star review! It's been a pleasure working with you and we're so pleased that you were happy with the service that you have received. Thanks again for taking the time to leave this review and we wis you well for the future.
★★★★★ 5/5
GoogleFrom start to finish, the Howgates team have given us exemplary service throughout the sale process. Although there are more than the 3 key lines of contact, ours were mainly Brandon in the early stages of getting the house on the market which was swiftly followed by Ayse who made the viewings so easy then Stacey kicked in with top drawer communications and updates right to the final moments. All 3 know the business inside out and are real specialists in their areas. The team were always available, could not do enough to help and kindly provided guidance and direction when required.
Keep it up team, a good job well done.
Colin · 16 March 2026
Agent replied · 16 April 2026
Hi Colin, thanks so much for taking the time to leave us this review. We put huge efforts into making the customer experience as stress free as possible so to hear your comments regarding the team are great to hear, so thank you! It's been a pleasure acting in the sale on your behalf and thank you once again for your business. We wish you all the very best for the future.
★★★★★ 5/5
GoogleHowgates were recommended to me and from the very start, after a really bad experience with a previous agent from a large chain, Brandon was a breath of fresh air. There’s no hidden conditions with Howgates. Everyone we dealt with, Brandon, Gavin, Ayse, Rachel and Stacey were up-front and honest and really friendly. They kept us informed throughout and called back when they said they would.
They went above and beyond. We would 100% recommend Howgates, in fact I have already passed their information to a
neighbour. Thank you to all of you 😊
Marion · 13 October 2025
★★★★★ 5/5
TrustpilotOutstanding service
We had a very difficult sale that lasted 8 months.
The team at Howgates were outstanding,
They were all helpful, professional and knowledgeable.
Gavin and Stacey went above and beyond to get our sale through.
Like many others, you could go with an online estate agent but they will never give you the personal investment that you need when a sale has the potential to get complicated.
Outstanding customer service is a rare thing these days but the team at Howgates never faulted and were brilliant.
Thank you all again
Naomi · 12 August 2024
Agent replied · 28 July 2025
Hi Naomi,
Thank you for taking the time to provide a review, we really appreciate it.
It was certainly challenging to say the least! but the main thing is you got there and from all the team we wish you all the very best for the future.
★★★★★ 5/5
GoogleI dreaded selling my mum's flat and having to deal with an estate agent but Howgates are not like any estate agent I've ever used before. For one, they communicated any developments in the sales process promptly and truthfully and when anything needed chasing they did it - talking with the other parties involved and prompting any tardy solicitor that was slowing the chain down. It was also clear that they talked to each other in their office. So when the person I was dealing with went on holiday, my sale was handed over to someone else, they knew exactly what was going on and everything continued to move forward. I dealt with four different people and all were pleasant, professional and knew the details of my sale. My sale hit some legal difficulties which delayed progress but Howgates were very understanding and sympathetic of the problem and we got things over the line eventually. Thank you for making the process as painless as you could.
Graham · 16 February 2026
Agent replied · 16 April 2026
Hi Graham, thank you for your review, this really does mean a lot to the team here and we're grateful for assisting in the sale. We wish you all the best for the future and thank you once again for using Howgates.
★★★★★ 5/5
GoogleFrom the moment we stepped into Howgates, they have been nothing less then absolutely fantastic. Brandon was extremely welcoming, helpful and friendly from the start of putting our property on the market.
We sold within 1 week of Asye doing a great job with accompanied back to back viewings, she too has also been extremely friendly and helpful throughout.
We cannot recommend the whole team enough with their quickness, openness and friendliness. We cannot thank you enough.
Lisa · 13 October 2025
★★★★★ 5/5
GoogleWould highly recommend. From the very start of the journey until the end absolutely excellent. A big thanks to Stacey who was fantastic. Thank you Howgates
Barbie · 26 March 2026
Agent replied · 16 April 2026
Hi Barbie! Thank you so much for your kind review! We're so pleased that you're happy with the service and glad that the sale has now exchanged. It's been a pleasure working with you and wish you well for the future. Thanks again!
★★★★★ 5/5
GoogleWe cannot recommended Howgates enough for all their hard work on the sale of our property. We were on the market for months and months with another agent and were only getting messed around, until the lovely Zoe knocked on our door.
Our house was half packed up ready to move when our previous sale fell through (with our other agent) but Zoe completely alleviated our concerns about going back on the market. Within a few weeks they had found our buyers.
A big thank you to Stacey also for all her efforts in pushing our sale through. It was by no means an easy task but she really came through for us. Thank you Howgates!
Pamela · 26 May 2024
Agent replied · 24 October 2024
Hi Pamela, thank you so much your review - it means so much to us! We hope that you guys are now settled into your new home and wish you all well for the future!
★★★★★ 5/5
GoogleIt was a toss up between Balgores and Howgates. The initial viewing was where the respective styles and approaches became apparent. Howgates demonstrated they understood the USPs of the property plus, they priced the property more appropriately vs Balgores. The service from Brandon, Ayse and Stacey - supportive, considerate, respectful, professional and capable. The level of work ethic, commitment and execution is undeniably impressive. Putting the rest to shame. Keep it up.
Peow · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your review and comments about the team - we work so hard to ensure that the customer experience is one that clients are happy with and we're so pleased that you're happy with this! Thanks again :-)
★★★★★ 5/5
GoogleWe were extremely pleased with the service of the team, especially Stacey who went out of her way to help us through the process. Would highly recommend.
Peter · 16 December 2025
Agent replied · 16 April 2026
Thanks so much for the review Peter! :-)
★★★★★ 5/5
GoogleI can’t thank Stacey and the team enough. They really went the extra mile for us! I highly recommend! With a process that can be stressful for a seller, we still managed to laugh 🙂. I will miss our regular catch ups! Well done Howgates …
Carley · 14 April 2025
Agent replied · 12 November 2025
Thank you very much for your kind review Carley! :-)
★★★★★ 5/5
GoogleMy partner and I recently bought a house through Howgates and our experience was great. Ayse was extremely helpful in organising viewings and communicating between us and the sellers. Stacey was great in ensuring the sale went through speedily so we could get in before Christmas.
Lauren · 3 January 2025
Agent replied · 22 January 2025
Hi Lauren, thank you so much for taking the time to leave us a review, it really does mean a lot for all the team. We're so pleased that you got the move before Christmas and wish you all the best for the future in your new home! :-)
★★★★★ 5/5
TrustpilotKind, hardworking team at Howgates
Every now and again you come across a team that work in harmony and achieve amazing results. We have been so fortunate to find such a team at Howgates Stanford-le-hope. We can’t believe how fast they sold for us.
Alana was always so kind and considerate when we were unsure of something.
Everyone worked so hard to help us sell and even when an unexpected problem happened, they all helped us get through it especially Gavin who immediately started working on the problem.
We are so grateful to every one of them for supporting us each step of the way.
Alana and Stacey always checked we were updated with the sale and always answered our questions in a way we could understand as we were completely new to this process.
Thank you to each one of you, Alana, Stacey, Zoe, Gavin, Vicky, Francesca and Brandon for doing your absolute best for us. We highly recommend Howgates.
Sally · 2 January 2023
Agent replied · 13 June 2024
Hi Sally.
Thank you so much for taking the time to give us this fantastic review.
To be recognised so kindly for all hard work that we put it in is really appreciated, thank you.
All the team wish you lots of luck and happiness for the future.
★★★★★ 5/5
Trustpilot5* Service from Howgates
From the day I walked into the Offices of Howgates I was impressed. A warm welcome, and a very knowledgable and helpful Sales executive. Advertising went live within a couple of days and the property sold within weeks. The sales progression team were second to none and were on the ball at every stage to ensure a speedy and satisfactory completion. I cannot recomend them more highly, and I say this with the experience of buying and selling at least 8 properties in my lifetime.
Jackie · 30 November 2022
Agent replied · 10 October 2026
Hi Jackie,
Thank you so much for your review and are so happy that you where pleased with the overall process from start to finish.
All the team here at Howgates wish you all the best for the future.
★★★★★ 5/5
GoogleThe team at Howgates were fantastic through our purchasing journey! As first time buyers they made the whole process so easy for us and explained everything every step of the way! A special thanks to Brandon and Stacey - their customer service was faultless, keep doing what you’re doing!
Amelia · 3 October 2024
Agent replied · 24 October 2024
Hey Amelia, thank you so much for taking the time to give us this review, it means so much to us that you were happy with the service that you received and we'll make sure to pass your comments onto the team. Thanks again for being a fantastic customer and we wish you well in your new chapter!
★★★★★ 5/5
TrustpilotExcellent service
I cannot recommend the Howgates team enough, especially Zoe who handled the majority of the sale of my property. She was really helpful and friendly. Very responsive to all of my emails and phone calls and on hand to answer any questions I had. We managed to get the sale of my property and purchase of my new one through within 10 weeks. This wouldn't have been possible without Zoe who was on the ball and took on all the leg work and made the situation as stress free as possible.Thank you Zoe and the Howgates team for all your hard work.
Lucie · 6 September 2022
Agent replied · 13 June 2024
Hi Lucie, Thank you so much for your review. I will be sure to pass on your comments to Zoe and the rest of the team and would like to wish you lots of luck for the future.
★★★★★ 5/5
GoogleA special thank you for Francesca helping us get the house we wanted to. She fought for us to get the house as some small problems occurred with the referencing but she done the best job to even give us a bit more time to pass our referencing and resolving all issues for us speaking with the referencing company every day. Thank you to Francesca and the Howgates team!
Elisa · 25 August 2023
Agent replied · 24 August 2024
Hi Elisa,
We would like to thank you for your fantastic review. We are pleased that you are happy with the service provided by Francesca.
★★★★★ 5/5
GoogleAll the staff at Howgates were amazing during the process of our sale and completion.
Very professional, friendly and approachable.
A special thank you to Stacey Jarvis!! Moving house is stressful and Stacey made it that much easier. We contacted her daily and she always responded in a timely manner and solved any issues we were experiencing. Howgates customer service is exceptional and surpasses this 5 star rating.
We would recommend them to all our family and friends.PositiveResponsiveness, Quality, Professionalism, Value
Luke · 25 August 2022
Agent replied · 24 August 2024
Thanks so much Luke, we really appreciate the feedback. Hope you guys are doing well in your new home! From all of the team here at Howgates.
★★★★★ 5/5
GoogleI was blown away by Howgates support and 24/7 availability for all my silly queries and concerns. Ayse was brilliant from start to finish and the team there are a true asset to Howgates. Amazing!!!
Danielle · 6 April 2025
Agent replied · 12 November 2025
Thank you so much for your review Danielle, really means a lot to the team that you were happy with the service! :-)
★★★★★ 5/5
TrustpilotAn outstanding experience with Howgates
We had an outstanding experience working with Howgates. From start to finish, Stacey and her team including Brandon and Aisha were proactive, professional and committed in helping us to secure our mortgage.
They guided us through the entire process and established clear line of communication making what could have been a stressful experience for us to be a smooth one. We were also amazed at the prompt response we received from the team on an enquiry we had sent to them a week after completion. They are simply amazing.
We couldn't be happier with the level of service provided and i will recommend Howgates to anyone.
Ola · 29 August 2024
★★★★★ 5/5
GoogleThe team at Howgates have been amazing. From the first viewing of the house we knew it was the one, the team at Howgates were quick, friendly and super patient. We was able to view the house multiple times once we put our offer in, this allows us to get things organised so much easier. Such a smooth process with Brandon and the team.
Sophie · 25 August 2023
Agent replied · 24 August 2024
Sophie thank you so much for taking the time to write this super review - it means so much to us here! We've passed your details onto Brandon and the team. Hope you're enjoying your new home and we wish you all the best for the future :-)
★★★★★ 5/5
GoogleBrandon at Howgates Stanford Le Hope has been absolutely brilliant! He made our viewing experience really special, and followed up with prompt communication which resulted in our offer being accepted! We’re over the moon! Thanks so much!
The rest of the staff at Howgates have been equally as helpful over the phone and have made the experience lovely for myself and my husband!
Chloe · 25 August 2023
Agent replied · 24 August 2024
Hi Chloe, thanks for the awesome review! It was a pleasure working with you and will pass your comments onto Brandon and the team!
★★★★★ 5/5
GoogleRecently sold through Howgates Estate Agents in Stanford le Hope Essex. The whole team were very professional, courteous, and friendly throughout. Luke was always available to do accompanied viewings, and Brandon’s photos were first class!
Zoe and Stacey were brilliant at keeping us updated, and were both friendly and easy to talk to.
The whole experience was made easier by a great team led by Gavin.
Would recommend without hesitation. Best estate agents in the area.
Thankyou all
Richard and LesleyPositiveResponsiveness, Professionalism, Value
Tinker · 25 August 2021
Agent replied · 24 August 2024
Hi Richard and Lesley! Wow than you for this fantastic review! It really makes a difference to us to know that our clients' are happy with the service they receive from us. We wish you all the best for the future!
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