Every review we hold for the Stanford-Le-Hope office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHowgates went above and beyond to get the sale of my house through and my onward purchase completed. I was in a large chain and due to unforeseen circumstances with my sale, I hit many difficulties along the way. Howgates worked endlessly to ensure the chain stayed in place and even with long delays out of my control, they supported me and kept everyone informed every step of the way. A special thanks to Stacey who work tirelessly on a daily basis and done an amazing job. My eternal gratitude goes to Gav, who made it possible with his dedication and determination & I wouldn’t be in my new home today without him. Thank you Howgates!
Sarah · 25 August 2021
Agent replied · 24 August 2024
Sarah! Thank you so much for your exceptionally kind words! We know it wasn't the 'easiest' of transactions but we are absolutely thrilled that you got your move! We wish you and your family all the very best for the future!
★★★★★ 5/5
GoogleAs local estate agents, the team are incredibly professional, personable and offered us a fantastic service. I can’t thank Stacey enough for all her support throughout the process of selling our home! She made sure that we were kept informed of every step in the process and was always on call to help follow up enquiries and liaise with our lawyers to check on progress. I don’t know how we would have coped without her! Moving home is one of the most stressful times and we’re relieved that we chose Howgates to sell our home. Thanks to Gavin, Stacey (yes, I know... but she’s not from Barry!!) and the rest of the teamPositiveResponsiveness, Quality, Professionalism, Value
Ray · 25 August 2021
Agent replied · 24 August 2024
Hi Ray, thank you very much for your kind review. Wow what a journey - so glad that you got your move and we wish you all the best in the future!
★★★★★ 5/5
GoogleTook less than a week from a request to rent out a property for them to visit, take details and photos and put the property online, they arranged 7 viewings, which were all great. Property was rented out to a great local couple, with all paperwork and help given by the team at Howgates.
Fran the Lettings Manager was fantastic with great help and advice and was efficient and professional at every stage.
Great local company run by Gavin who has years of local knowledge of Stanford-le-Hope and Corringham property sales and lettingsPositiveResponsiveness, Quality, Professionalism, Value
Delicious · 25 August 2021
Agent replied · 24 August 2024
Hi! Thank you so much for the kind review. We're so pleased that you found the service a 5* one and it was great working with you. We'll pass your comments onto the team and look forward to doing more business in the future!
★★★★★ 5/5
GoogleI bought and sold through Howgates, and I was happy with their service from both sides. They sold my home very quickly and made the process less scary than I thought it would be. I have no hesitation in recommending them
Kerry · 16 March 2026
Agent replied · 16 April 2026
Hey Kerry! Thank you so so much for your review - it's been a pleasure working with you and thank you for letting us be a part of your move. We hope you're so happy starting your new chapter in your future in your new home.
★★★★★ 1/5
Google*Please don’t be fooled by Gavin’s response, we spoke with him and his team on multiple occasions and although they are saying they aren’t held liable for advertising the property falsely even after we informed them on multiple occasions of our findings, my review is 100% a 0 star review if I could have given that for customer service on how we have been treated by the Howgates team*
Recently pulled out of purchasing a property with Howgates due to false advertising. The loft conversion had not been signed off by building regulations so was not legally an extra bedroom and bathroom. We made the team aware of these findings at a high cost to us via surveys and our own legal team (although due to very obvious factors the experienced team should have known that the house should not be advertised in this manor). The house is now back on the market still advertised wrongly so be cautious if you’re buying a property with them as they seem to not be bothered by the how this affects you as a buyer or the potential legal backlash on themselves.
Ashley · 17 January 2025
Agent replied · 22 January 2025
Hi Ashley, thank you for taking the time to leave us a review, and i'm really sorry to see that you wasn't happy with the circumstances on your purchase.
As we've discussed, we are extremely diligent in marketing material that we create, working with the vendors to help us get confirmation that they are as accurate as possible, to ensure that we work within the guidelines which we always ensure we do.
The legal process is in place to protect you as a purchaser and surveyors also to give you further information around the build of the property which agents are not qualifed to identify at the start of the transaction.
We totally understand your reasons for withdrawing from the process and we're sorry for the findings that arose following the survey and legal work. However as we've discussed this isn't down to a poor service from ourselves so it is unfortunate that you felt a 1-star review was necessary.
We wish you all the best for the future and if you have any questions please feel free to contact me.
Kind Regards
Gavin
★★★★★ 5/5
GoogleWe recently sold our house through Howgates and have nothing but good things to say about them. We had the pleasure of working with Gavin, Stacey and Brandon. Gavin came and valued the house, and it went on the market very soon thereafter - and then the house sold within a day of it being on the market. The solicitors acting for our buyer weren’t the easiest to deal with, but the guys at Howgates (especially Stacey) we’re always on hand to help where possible, even if it was just listen to me rant for a few minutes! Wouldn’t hesitate in recommending them to anyone!
Daniel · 25 August 2020
Agent replied · 24 August 2024
Hi Daniel, Thank you so much for your kind review! It was a pleasure working with you on the sale and we wish you a very happy future in your new home!
★★★★★ 5/5
GoogleAs a first-time buyer, I was nervous about the process, but Stacey made everything clear and straightforward. She guided me every step of the way and helped me secure my dream home.”
Voicu · 2 December 2024
Agent replied · 22 January 2025
Hi Voicu, thank you for taking the time to leave us this review, we're so happy that you were pleased the service that you received. Thank you once again :-)
★★★★★ 5/5
GoogleThis is not a standard review! Howgates were our buyers estate agent. Their agent Stacey provided my wife and I with continual detailed updates on what proved to be a problematic move. Our own estate agents, Connellys were unfortunately next to useless. Without Stacey's professional attitude and help, this stressful situation would have been a lot worse. I would recommend Howgates to family and friends. I wouldn't recommend Connellys to Co Co the Clown.
Mark · 25 August 2021
Agent replied · 24 August 2024
Hi Mark, thank you very much for your kind words - we know it wasn't an easy move but really pleased that you got there eventually! We'll make sure to pass your comments onto Stacey. Take care and all the best for the future in your new home!
★★★★★ 5/5
GoogleJust wanted to say THANK YOU to everyone at Howgates at Stanfod-le-Hope and especially For Luke, Zoe and Stacey who have been amazing.
We’ve had a bumpy ride with purchasing due to various reasons but they helped by making the sale of our house go through as smooth as possible.
Excellent estate agents who really care and I would highly recommend them for anyone wanting to sell or buy a property.PositiveResponsiveness, Quality, Professionalism, Value
John · 25 August 2021
Agent replied · 24 August 2024
Hi Nurse Renzy - Wow, thank you for the kind words and review. We're delighted the your move went ahead and we hope that you are settled. All the best for the future and keep in touch!
★★★★★ 5/5
TrustpilotExcellent We found howgates a great experience we…
We found howgates a great experience we would 100% recommend to others. The team particularly Stacey was fantastic always there for updates and swiftly keeping things moving.
She along with the team are very approachable, friendly , and professional. Thankyou for everything gavin and the team 👍🏻
Bryan ( Mr & Mrs Keogh )
Bryan · 18 September 2023
Agent replied · 13 June 2024
Hi Mr & Mrs Keogh,
Thank you for taking the time to provide a review and for your kind words. It was a bit of a rollercoaster, but all that matters is you are all now in your new home.
We all wish you and your family all the luck and happiness in the world.
★★★★★ 5/5
GoogleFirst I would like to thank Zoe for being so sweet and helping us i also like to say she found our home. Then Stacey for always being available to answer my questions. They are a credit to howgates estate agents
To sale took ****1 month ****
Professional people a credit to work with
Dave · 25 August 2023
Agent replied · 24 August 2024
Hi Dave, we really appreciate you taking time to leave us this amazing review and we'll certainly pass your comments onto the team. It was a pleasure working with you in the purchase of your property and thank you once again for using Howgates. We wish you all the best for the future!
★★★★★ 5/5
GoogleI recently had the pleasure of working with Howgates for the sale of my own property, as well as the sale of my late father’s property, and the experience has been nothing short of exceptional. Brandon and Ayse delivered a level of customer …
Joe · 16 December 2025
Agent replied · 16 April 2026
Hey Joe! Thanks so much for the awesome review, it really means a lot! Thanks for letting us handle the sale of both properties and we're pleased that you're happy with the service that you received!
★★★★★ 5/5
GoogleI cannot speak too highly of Howgate Estates. After a bad experience with another agent we moved to Howgates they worked really hard and got our property sold. Good communication throughout and knowledgeable friendly staff make this place a no brainer if you are selling your property. We also bought through them as well, both transactions carried out with professionalism and care. 5*
Stationary · 2 April 2026
★★★★★ 5/5
GoogleHowgates ..what can I say from start to finish in selling my property was a non painful undertaking..thier professional and helpful attitude helped me navigate this process easily and with no issues. From the media information to the …
Lesley · 16 January 2026
Agent replied · 16 April 2026
Hi Lesley, thank you so so much for your review, it really does mean a lot to all of the team, who read them all! Thank you once again for using Howgates to sell your property and we wish you well for the future! :-)
★★★★★ 5/5
GoogleI have got to say that the team at Howgates, especially Zoe and Stacey really went above and beyond for us, not only with the sale of our property, but really helped our purchase along too. Easy to speak too and helped us understand what we didn't along the way!
Top team!
Matt · 25 August 2023
Agent replied · 24 August 2024
Matt, thank you so much for taking the time to leave us this great review and are so happy that you're pleased with the service that you received. :-)
★★★★★ 5/5
GoogleI recently used Howgates to sell a property and buy a property. Unfortunately things didn’t go to plan and there were all sorts of issues, none of which were Howgates fault, but I was treated with kindness and understanding by Howgates, especially Gavin and Stacey. Everything is now sorted and we have moved to the new property. I wouldn’t hesitate to use them again. Thank you all.PositiveResponsiveness, Quality, Professionalism, Value
Emma · 25 August 2021
Agent replied · 24 August 2024
Hi Emma, thank you for your review and extremely kind words around the sale and purchase and your dealing with the team. Given the circumstances we hope you're now settled in you're lovely new home. We'll pass the feedback onto the team. Thanks again and take care - keep in touch. From all at Howgates
★★★★★ 5/5
GoogleStacey has been so helpful throughout the whole process, couldn’t recommend anyone better
Chloe · 2 April 2026
★★★★★ 5/5
GoogleWonderful company and looked after us every step of the way. Zoe and Stacey went over and above to help get our house sorted and they didn’t have an easy ride through no fault or the agency. Can’t thank them enough. We are happy and settled in Suffolk. Thank you all very, very much for all your hard work!PositiveResponsiveness, Quality, Professionalism, Value
Julie · 25 August 2022
Agent replied · 24 August 2024
Hi Julie, thank you so much for your kind feedback, it was a pleasure working with you and we hope you're extremely happy in your new home!
★★★★★ 5/5
Google5 Star to Howgates, staff very polite and friendly, couldn't ask for anything better, any problems big or small is solved swiftly. Great team in office have all the contacts if any works need carrying out in an emergency. Best of all rent is always payed on time every month directly into bank account.
J · 14 August 2025
Agent replied · 24 August 2024
Thank you so much for the review, J! Means a lot to the whole team here that you're happy with the service that you've received so far!
★★★★★ 5/5
GoogleProfessional, friendly and courteous staff. They respond quickly to enquiries, provide advice and are polite. I’ve had a difficult 5 months with my solicitors for the purchase of a chain-free & empty property. The agent in particular Stacey, has been helpful in chasing up all parties and frequently sending me updates. I would highly recommend Howgates AgentsPositiveResponsiveness, Quality, Professionalism
Amma · 25 August 2022
Agent replied · 24 August 2024
Hey Amma, thank you very much for your 5* review and your comments. We're extremely pleased to hear that you're happy with the service that you received and we wish you all the very best for the future!
★★★★★ 5/5
GoogleThe process of buying a house through howegates has been very smooth. We choose to use their recommended solicitor and mortgage broker and everyone in the process has kept good communication, and have been very helpful and professional.
Ellie · 16 December 2025
Agent replied · 16 April 2026
Hi Ellie, thanks for leaving us a review, it's really appreciated by all of us! Hope you're enjoying your new home :-)
★★★★★ 5/5
GoogleOur house sale was long and stressful but with the help of Stacey Gavin and the team they kept us positive until completion
David · 2 December 2024
Agent replied · 22 January 2025
Hi David! We hope you're nicely settled into your new home! Thank you so much for your review and your custom, it really was a privilege working with you in the sale of your home which certainly wasn't without drama! All a distant memory now! I've passed your comments onto the team and wanted to say thanks again for your custom and wish you both well for the future. Gavin
★★★★★ 5/5
GoogleVery grateful for the services I got from everyone at Howgates.
Thank you all for everything you have done , selling the house was very quick and smooth process all along.
Wish you all the very best.
Ramona · 16 December 2025
Agent replied · 24 August 2024
Hey Ramona, thank soooo much for the 5 stars - we're extremely pleased to hear that you're happy with the service that you received. It truly means a lot to the entire team!
★★★★★ 5/5
FacebookAfter almost 8 months of speaking with Howgates, more specifically Stacey, during what was a very long winded and stressful move process, I would 100% recommend. Stacey was always available, kept me up to date, chased continually, and was probably as stressed as I was, but always helpful and professional with a great ear for me to vent! Not forgetting Brandon, Luke & Gavin, thank you guys!
Julie · 8 March 2021
Agent replied · 22 February 2025
Hi Julie, thank you SO MUCH for your kind review. It wasn't the easiest sale but got there in the end! We wish you all the best for the future, and keep in touch!
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