Every review we hold for the Standish office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI had an easy move.
I had an easy, quick and efficient experience which I put down to the professionalism of Mr. Osiga. He had the apartment cleared, cleaned and painted in a short period of time and I moved in a very happy man. Thank you for allowing me to live here, F.G. McDaid.
Mr · 2 December 2024
Agent replied · 22 December 2024
Dear Mr F G Mcdaid, Thank you for your review. We are happy to learn that you've had a positive experience moving in and that the property was quickly decorated. We will pass your comments to Osiga. Enjoy!
★★★★★ 3/5
TrustpilotExperience of Anchor 2On whole we are very happy i
On the whole we are very happy in our new home. We were concerned however that we did not receive any documents or correspondence to our home prior to meeting with our manager. She had been lead to believe that we had . Additionally , it was the manager’s first signing in and that put a considerable strain on her.Further , we feel that it would be helpful if on moving in we had been shown how to switch on the hot water; the shower!; the heating. Our son sorted it out for us.The manager has been very supportive , efficient and helpful and we are setting in well. The neighbours being welcoming and friendly.
Ian · 20 December 2024
★★★★★ 5/5
TrustpilotAmber was great made it all easy and so…
Amber was great made it all easy and so helpful so easy going
Roy · 15 May 2024
Agent replied · 12 June 2024
Dear Roy, Thank you for your review and valuable feedback. We are happy to hear that our colleague, Amber, has been helpful.
★★★★★ 5/5
TrustpilotExcellent manager at Evelyn Glennie Court in Brighton Live at Evelyn Glennie Court in…
Live at Evelyn Glennie Court in Brighton. Want to do this review just to thank the manager Craig Pyke for his constant help & commitment to any problems that may occur & just going that xtra mile wth other matters such as informing us of any parcels we have delivered when we're out at work or helping us with explaining bills etc.
TERESA · 25 April 2024
Agent replied · 12 June 2024
Dear Teresa Foster,Thank you for your review and valuable feedback. We are happy to hear that you had a great experience and that Craig has been very helpful. We'll be sure to pass on your comments.
★★★★★ 5/5
TrustpilotI'm so pleased with Anchor Housing, because they are a brilliant company who look after their Tenants 👍
I'm so pleased with Anchor Housing, All the telephone conversations I've had with the Anchor Housing staff, Have been so helpful and made me feel so comfortable to talk to, I think this is very important to feel comfortable with the person you are talking to, Thank you for that 👍
Marina · 25 October 2024
Agent replied · 22 December 2024
Dear Marina Brown,Thank you for taking the time to leave us a review. We're delighted to know that you've had a great experience and have felt comfortable throughout. We definitely agree that this is very important to those who live in an Anchor property. We wish you lots of happiness in your home.
★★★★★ 2/5
TrustpilotLatest update...." Were you in the…
Latest update...." Were you in the lounge at 4 am this morning" ?????,did you see a security guard????.....I'm lost for words,so far,only a month in...have you had a fall?...no,did you call a taxi...no,then the ambulance service calls me at 5 pm." Did you call an ambulance?..
David · 23 December 2025
★★★★★ 5/5
TrustpilotStaff and Resales Team, Bishopstoke Park
I would like to thank the staff at Anchor Bishopstoke Park, Eastleigh, for their very kind support while I lived there. In particular, I thank Stephen Hardy, Regional Resales Manager, for his help and advice in my planned, and unplanned, moves. Shirley Stephenson
Shirley · 5 July 2021
Agent replied · 12 June 2024
Hi ShirleyThank you for taking the time to leave your feedback for us.It's great to hear that you enjoyed your time living with Anchor Hanover and we wish you all the best for the future.Kind RegardsChantelle
★★★★★ 5/5
TrustpilotEverything from start to finish has…
Everything from start to finish has been good Marie made it all so easy
Owen · 10 April 2024
Agent replied · 12 June 2024
Dear Owen,Thank you for your review and your valuable feedback!
★★★★★ 1/5
TrustpilotThe workman could not do the job's that…
The workman could not do the job's that I needed doing. Ex- shower room tap on sink. Continues dripping. 24/7 waisting hot water. The toilet may block up again. As he didn't inspect the pipeline or whatever is causing the toilet to keep getting blocked on a regular basis.
Kim · 13 November 2024
Agent replied · 22 December 2024
Dear Kim Scholey,We're sorry to hear your repair has not been completed. As we'd like to investigate further and relay the review to the appropriate department, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am - 6pm or email at customer.relations@anchor.org.uk referring to this review.
★★★★★ 5/5
TrustpilotEverything was amazing.
Everything was amazing.We was talked through every stage.Thank you.Kind Regards.Collin & Marjorie White
Marg · 18 April 2024
Agent replied · 12 June 2024
Dear Marjorie, Thank you for your review and valuable feedback. We are happy to hear you were taken through each stage right through to move-in. Enjoy your new home!
★★★★★ 5/5
TrustpilotHappy with our home
We recently moved into our flat in Alderwood, and we are extremely pleased with the support we received from the manager he was friendly helpful and nothing was too much trouble. We have settled in well and feel safe and find the accommodation homely and exceed our expectations
Margaret · 18 November 2024
Agent replied · 22 December 2024
Dear Margaret Burton, Thank you for your review. We're delighted you're enjoying living at Alderwood. We will ensure that your comments are shared with the staff.
★★★★★ 5/5
TrustpilotExcellent manager
Our parents recently moved into Alderwood (Anchor housing property) Jordon the manager was very helpful, friendly and showed compassion he went above and beyond to ensure the move went as smoothly as possible, nothing was too much trouble He is a credit and valuable asset to Anchor housing
Ange · 18 November 2024
Agent replied · 22 December 2024
Dear Ange, Thank you for your review. We're delighted your parents are enjoying living at Alderwood. We will ensure that your comments are shared with Jordan!
★★★★★ 5/5
TrustpilotI'm a former veteran never had help…
I'm a former veteran never had help from anyone but anchor housing have done a lot for myself and my partner to get us where we are Happy and injoy life at last thank you anchor housing and sherly heggy manger of ward chase co14 8qw
Mr · 15 December 2024
Agent replied · 22 December 2024
Dear Mr R W Hill O.B.E, Thank you for your review! We are so happy to be able to help you and glad you are enjoying your new home. We'll be sure to share your lovely comments as well!
★★★★★ 5/5
TrustpilotI am very happy to get into my new home…
I am very happy to get into my new home and the local manager is very helpful to me as I have been in the past and all the others residents are very helpful as.well. The area is so peaceful and friendly and very clean. I have been waiting for about six years on the waiting list for a place. Kenneth Bogle
Kenny · 15 March 2024
Agent replied · 12 June 2024
Dear Kenny Bogle,Thank you for your review and valuable feedback! We're delighted to hear you're enjoying living at your location.
★★★★★ 1/5
TrustpilotI was unable to move in as in hospital…
I was unable to move in as in hospital with heart attack so had to pay rent for 5 weeks not even there and have lost place in list even though medical reason for giving up flat.now have to reapply and start over again I was too ill to move and paying 2 rents still in old flat. No understanding or help
Nicola · 12 March 2024
Agent replied · 12 June 2024
Dear Nicola, Thank you for leaving a review. We are sorry to hear about your experience. If you would like to take this matter further, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am - 6pm or email at customer.relations@anchor.org.uk referring to this review. All feedback will allow us to resolve any problems and improve our services to you.
★★★★★ 5/5
TrustpilotThe welcome pack and explanation about anchor was well appreciated.
The welcome I received from the property manager at Broom court .was exceptionally,and good experience .I didn't know about how Achor help the aging people .now I can recommend any of my friends, relatives to have a second thought about how to live happily and peaceful..
Lovemore · 10 December 2024
Agent replied · 22 December 2024
Dear Lovemore Mahlangu, Thank you for your review. Happy to hear that you've received some really useful communications and will be telling your friends and family about Anchor. Enjoy your new home!
★★★★★ 5/5
TrustpilotManagers made whole process easy
Mr · 23 August 2024
Agent replied · 28 August 2024
Dear Mr S J Lucas, Thank you for your review! We're delighted to hear that our colleagues have helped in making the moving-in process easy for you.
★★★★★ 5/5
TrustpilotFabulous service from start to finish…
Fabulous service from start to finish Joanna is amazing very friendly manager
Sharon · 16 April 2024
Agent replied · 12 June 2024
Dear Sharon Parkin, Thank you for your review and valuable feedback. We are delighted that you are happy with the service and your manager.
★★★★★ 5/5
TrustpilotMove to Hanover Gardens at Nailsworth
From the start of the process of being shown around the property to actually moving in, every thing has been very positive and efficient. Magda our manager has been very helpful, and the other tenants have made my husband and I very welcome. So far we are very happy here
Customer · 6 October 2024
Agent replied · 23 October 2024
Dear Customer Pat Williams,Thank you for your review and your valuable feedback. We are happy to hear that you had such a great experience with Anchor and the location manager and residents have been very welcoming and helpful. We wish you the best of luck in your new home
★★★★★ 5/5
TrustpilotJustine the manager at Rowan Court…
Justine the manager at Rowan Court picked us and she is an asset to Anchor , from viewing to setting up and support after moving in has been first class. She is also very pleasant not the "old matron" type . She is welcome anytime for a tea and a bacon butty x
Alan · 19 August 2024
Agent replied · 28 August 2024
Dear Alan Hare, Thank you for your review! We're delighted you're enjoying living at Rowan Court and will pass your comments to Justine, the Location Manager at Rowan Court.
★★★★★ 5/5
TrustpilotHouse Manager was amazing and so…
House Manager was amazing and so helpful making the move much easier 😊
Lesley · 21 March 2024
Agent replied · 12 June 2024
Dear Lesley,Thank you for your review and your valuable feedback. We are happy to hear you've received the required help and support to move into your new home
★★★★★ 5/5
TrustpilotReally nice welcome
Really nice welcome, very nice area and facilities, planning, management overseeing 36 residents in such lovely environments is astounding.I’m out of hospital and feel my age as it’s been a long haul, but the Professionals involved and my family are very happy for me. Even a guest room and lounge area for the community here. Thanks a million
Ms · 15 May 2024
Agent replied · 12 June 2024
Dear Ms. Wheatley,Thank you for your review and valuable feedback. We are happy to hear that you have had a great experience with management and are enjoying the facilities.
★★★★★ 2/5
TrustpilotI had little or no help to move to…
I had little or no help to move to Anchor housing. No one to speak to and I later found out they have a service called Bewise. I remain very disappointed with Anchor. The Bewise help service was to late to help. Yesterday I had a customer service telephone call. Nothing heard about my complaint and they could not tell me.
Helen · 13 March 2024
Agent replied · 12 June 2024
Dear HelenThank you for leaving a review. We are sorry to hear about your experience. To follow up on your complaint, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am-6pm or email at customer.relations@anchor.org.uk.
★★★★★ 5/5
TrustpilotSo happy living in an anchor flight thank you
I would just like to say that from coming to see the property and meeting Cheryl the warden I was met with warmth happy smiling faces the people who live here are so friendly the places very very well kept all in all very good all round thank you
Michael · 11 October 2024
Agent replied · 23 October 2024
Dear Michael Lavelle,Thank you for your review! We're delighted to know that you've had such a great experience and you're enjoying living with Anchor. It's great to hear that you were welcomed with warmth and smiling faces - just as it should be!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
