W C Dawson and Son Ltd Stalybridge reviews

★★★★★ 1/5

Google

Awful customer service! Suzanne seems to think she is the bees knees and talk down to you! They seem to think they can not give you any of your deposit back for things that would need to be done for new tenants yet those things weren't actually done before the new tenants moved in also quick to contact you when they need to know something but when you want to report a repair expect to wait a few months! And they really should start checking they have put the phone down before starting to talk to the other members of staff about you! Avoid!

Melissa · 16 June 2021

★★★★★ 1/5

Google

They are not answering or I went 3-4times for house and flat they are not responding properly. I also send enquiry regarding house or flat when uploaded within few minutes but waited for view 3-4 days and they said all slot booked 😞 …

Harminder · 15 June 2024

★★★★★ 5/5

Google

Excellent experience with W.C Dawson, friendly and helpful staff

Jacob · 24 July 2024

★★★★★ 5/5

Google

We recently sold our property through the team in Stalybridge and I must say, they were excellent! Got back to us when promised, sorted various things out and made the experience easy and very smooth. Thanks to everyone there, I would highly recommend them 👍👍 …

Pete · 16 April 2024

★★★★★ 1/5

Google

The worst agency I have ever seen in my life! My ceiling is leaking because the roof is full of holes and the agency and landrord are ignoring it. The problem is since I moved in. I was scammed by them. Ceiling can fall on my head anytime which is very dangerous. I had a advice and I will take legal action as it's my right. One star is definitely to much for them!! 7/03/2019 Hello , after few months asking about the fixing this problem and few companlaints I was trying again. I was contact with agnency yesterday at 4pm as you said but no one was answer. Today at 10.48am I called again and spoke with Michelle and video with leaking ceiling which was taken yesterday was sent on her email, unfortunately I can't upload this video here.

M · 17 June 2019

★★★★★ 5/5

Google

Excellent service on selling my home ⭐ got me in touch with all the right people for selling at auction. The team here know what they're doing, are professionals & dedicated to giving the best service. I couldn't recommend them more ⭐⭐⭐

Em · 16 May 2024

★★★★★ 5/5

Google

WC Dawson have been really good so far -as a 1st time renter with "hidden " disabilities they were very paitent and efficient , they explained the process extremely clearly from start to finish and have always tried their utmost to resolve any issues with the property that cropped up . 5 stars from me !

Adam · 16 June 2023

★★★★★ 1/5

Google

A friend of mine had dealings with berlinda and had nothing but headache. We even shown up at the office itself whilst she was sat swerving every phone call. Her attitude and customer skills need addressing 100%, moving home is a stressful thing as it is bit to deal with without dealing with someone like this. Stay clear at all costs. Unprofessional discrepectful isn't the word

Nigel · 16 June 2022

★★★★★ 1/5

Google

Where to start: - Ignored repair requests - Did not protect my deposit properly (which is ILLEGAL) - Refused to settle this dispute outside of court - Repeatedly ignored phone calls and contact requests to try and settle the matter as pleasantly as possible - Arrived late for check out appointment - Didn't check inventory while there as is required - Made deductions from my deposit without discussing them first (again, ILLEGAL) - The Director refused to speak to me on all of the above - Consistently lied about "handling" situations such as the above - Staff are rude when they feel like it - Staff don't seem to pass messages on when requested - Lettings manager requested a meeting with me to return the keys and he never showed up - I was told I could leave a curtain rail up upon vacating the property, then the lettings manager changed his mind and said I needed to replace the blinds that were previously there - which I did without hesitation, only for him to deduct costs from my deposit anyway GO ABSOLUTELY ANYWHERE ELSE POSSIBLE. They WILL screw you over. (Also, anyone considering using them, please note: a bunch of fake 5-star reviews that have appeared in the last few weeks since I served them with a letter before action - which they also ignored, against pre-action conduct procedures set by the courts) (You're not fooling anyone, no company has a few reviews a year ago, then none for 6 months, then several 5-star reviews in the space of a few weeks.) Anyone who has any questions relating to this review can contact me and I will be happy to provide evidence of all of the above.

Dan · 17 June 2018

★★★★★ 1/5

Google

Brendan Mann (the "lettings manager") is a liar and a thief -- please avoid at all costs -- there are several better estate agents within walking distance of his cave. He will lie to your face and then refuse to meet with you again once he's got your money -- he'll also do his hardest to ignore repair requests and return of deposit requests. The rest of the staff are rude, incompetent and I expect have never had to work in a company that requires good customer service -- if they have, they were probably fired and that's why they've ended up as one of Brendan's minions. The directors/owners refuse to meet with you if you're a victim of Brendan's lies and law-breaking attitude. Also, as someone else has pointed out...to prove they're liars, take a look at their "unusual" 5 star reviews that all came in quick succession with only a few similar words.... ...compared to all the detailed 1 star reviews on here. Fishy. If I could put 0 stars...or minus stars...I would.

Jess · 17 June 2018

★★★★★ 1/5

Google

Our son paid a months deposit for a rental managed by these cowboys. Failed to follow regulatory commitment and now ignoring their civil duty by withholding deposit refund after 18 months rental. Beware - genuine cowboys - failed to put right issues with the accommodation but keen to point out any minor tenancy failings e.g. light bulb replacement!!. Now seeking legal advice; should never happen to honest tenants imho! The MD should be ashamed! Note latest 5 star reviews appeared at the time our son initiated a case on this matter - interesting considering Simon's review 1 year ago. Beware!!!!

Chris · 17 June 2018

★★★★★ 1/5

Google

The WORST estate agent we have unfortunately contracted to manage our property. They reluctantly chased the tenant when the rent was constantly late. Deducted expenses from our invoice without our knowledge and consent. Most people in the office failed to return our missed calls or call back requests, nor did they respond to our queries via email. They failed to notify us of faults and issues at the property, delayed sending us the checkout report and have now spent the tenants despoit & fail to send us receipted proof after numerous requests. Our experience with this estate agent has been highly stressful, time-consuming and extremely disappointing. Void if you expect both good and professional customer service for your money.

Saz · 17 June 2018

★★★★★ 5/5

Google

Of all the Estate Agents i've ever bought a property from, WC Dawson is by far the best. The icing on the cake is Emily, who goes 'above and beyond' to make sure the purchasing process is swift, efficient and a stress-free experience. Constant communication from start to finish. Marvellous.

Chris · 19 October 2023

★★★★★ 5/5

Google

Excellent service from Emily, she is a credit to the company and industry. Kept us up to date throughout the process of purchasing a property and was always on hand to assist when needed. Would highly recommend to anyone looking to buy or sell in the area.

Liam · 18 November 2023

★★★★★ 5/5

Google

We have recently completed on the sale of a property which was rented and managed for a number of years through W C Dawson & Son, we have been very pleased with the service from both teams and much appreciate all their help and assistance, we would definitely recommend them!

Jean · 21 July 2023

★★★★★ 5/5

Google

Dealt with Rebecca in lettings, very helpful couldn’t do enough 👍👍👍 …

Mike · 16 June 2022

★★★★★ 5/5

Google

Really good, appreciate being kept in the loop, Jan and Sam were always in touch letting me know what was going on, it makes all the difference!

R · 17 June 2017

★★★★★ 5/5

Google

I was really happy with WC Dawson when I was buying my house. They were helpful, extremely communicative and regularly chased up solicitors to speed the process along. Rhys in particular was great, and extremely accommodating with any questions I had. Great service from start to finish!

Natalie · 21 July 2023

★★★★★ 5/5

Google

Gabrielle and the whole of the Dawson’s team was very helpful in making our move as painless as possible they are always at the end of the phone to deal with any issues we had and always kept in touch throughout the process. 5 Star team no doubt

Thomas · 16 June 2023

★★★★★ 5/5

Google

As someone who rents with WC Dawson I am very satisfied with their services, ranging from answering e-mails to contacting the landlord about any problems regarding the property. They've been very helpful with everything and accomodated me where they could (I came from abroad and getting my admin in order took a while - the people at Dawson were very understanding). Would definitely recommend based on my experience.

Tino · 16 June 2020

★★★★★ 5/5

Google

Been renting property of WC Dawson for the last 2 years, just today rented another property from them. Both Gabrielle & Megan have been exemplary. Any query is never a problem, always getting back to me very efficiently. Couldn't ask for a better letting agent. Thank you.

Andy · 16 June 2023

★★★★★ 5/5

Google

They are very patient and very quick at replying to emails and extremely professional and they also are very helpful when it comes to asking what's next or what information I have to send off for our house I am very happy with there services

Molly · 16 June 2023

★★★★★ 5/5

Google

Excellent service. Emily Taylor, who managed our sale, was professional, personable and caring. We would recommend this estate agency without reservation.

Anthony · 16 October 2024

★★★★★ 5/5

Google

Very polite, professional Staff. Very patient and helpful with all the paperwork which needs to be filled , from viewing the property and visiting the estate agents office as given me peace of mind especially when you are moving property which can be stressful

Pat · 16 June 2023