Trusted Agent profile · Stalham
★★★★★
2,212 reviews across 3 platforms
Church Road, Hoveton, Norwich, NR12 8UG, Stalham, NR12 8UG
Minors & Brady's office in Stalham, at Church Road, is rated 4.9 out of 5 across 2,212 reviews on three platforms, including 351 Google reviews rated 4.8.
351
Reviews on Google
This office
12
Reviews on Yell
Business-wide
1,849
Reviews on Trustpilot
Business-wide
Every review we hold for the Stalham office, from every platform, shown as written. First names only.
5/5
TrustpilotMinors and Brady After Sales Service
The After Sales Service with Minors and Brady was efficient, timely and conducted with great enthusiasm by Aysegul Capti. Aysegul made sure all parties were informed and kept the process going efficiently so the exchange of contracts ran smoothly.Would certainly recommend dealing with Aysegul.
1/5
GoogleMy experience with Minors & Brady was extremely disappointing. Beyond the poor communication, the most serious issue was the dishonesty I encountered. Staff lied to me on multiple occasions about other clients positions, and when …
Hi Nesha, we're sorry to hear about your experience. This not the level of service we aim to deliver, and it’s disappointing to know you felt misled and unsupported. Your feedback will be taken seriously and shared with the team to ensure … More
4/5
TrustpilotRocky start with previous after sale…
Rocky start with previous after sale staff, but once jasmine took over our file things started to move. The 4 starts purely represent Jasmines work on how informative she was and was always on hand to provide updates. Thank you Jasmine for all your work - we got there ☺️
5/5
TrustpilotAbsolutely lovely team
Absolutely lovely team. Just listed with them and its been really smooth. Kirsten was so helpful sorting out so we could list quickly and get things moving and now we have our first viewing with an hour of going live so all very exciting. Looking forward to the process knowing we will be looked after well.
5/5
GoogleThe sales team from Minors and Brady were highly professional and helpful. Abi was able to negotiate on my behalf and managed to secure a very reasonable agreement with both sale and purchase.
Dear Rohan, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our services and highlighting Abi's dedication. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotMinors and Brady took over the…
Minors and Brady took over the management of my commercial rental and they have been very good in their handling of things and management. With special thanks to Sonya who has been in communication with me from day one, she has been very helpful, always quick to respond and extremely helpful and friendly!
5/5
GoogleWe viewed a house with Tia who was really lovely. Very friendly and knowledgeable and anything she didn’t know she was happy to find out for us. Made the viewing very enjoyable and easy
Thank you, Ruby. We’re pleased Tia’s friendly and knowledgeable approach made your viewing such an enjoyable experience.
5/5
TrustpilotJust want to thank Sonya for all her…
Just want to thank Sonya for all her help she has given us through the recent changes. She always returns my emails and answers asap, As we live in Spain its vital we can communicate and contact business in an efficient and positive manner. I am sure she is a great addition to the team.regardsS Rzecki
5/5
TrustpilotMinors & Brady Are Excellent
We had a great experience and really felt that minors and Brady went out of their way to get our house sold. Connor went the extra mile and regularly called us with updates on our house and kept us in the loop. I would definitely recommend and use minors and Brady again.
5/5
TrustpilotGreat experience had with Minor and…
Great experience had with Minor and Brady's estate agents, would highly recommend. Thank you Jenna for all your help.
5/5
TrustpilotI recently been in contact with James and Henry
I’ve recently been in contact with Henry Metcalf and James Hodgson regarding a number of property viewings. I’m really impressed with the service provided. Both Henry and James were very professional and knowledgable about the property market in the local area, and would not hesitate to recommend anyone looking to purchase to get in touch.
5/5
GoogleThe team at Minors and Brady Wroxham have been extremely helpful with letting our house for us, particularly Samuel Carpenter and Luke Savins. They went out of their way to be helpful, kept us informed every step of the way, and found us a new tenant very quickly. The whole process was problem free. We would highly recommend them.
5/5
YellFantastic service
Brilliant from start to finish Curtis came to value efficient, friendly , & professional , great service from team booking in viewings , sold quickly Then a big thank you to Lauren Oliver who took over and looked after us from the after sales team , so happy & friendly and had great communication she kept us up to date at every step as things progressed professional and efficient service. Not planning on moving agin think this will be our last move but would highly recommend to anyone looking to move home ( buying or selling ) great service Many Thanks to everyone concerned
5/5
TrustpilotHouse Viewing in Cantley
Today I had a house viewing in Cantley taken by Leah. I appreciated the communication before the appointment to confirm ETA and was shown round the house in a relaxed and comfortable environment. Leah was friendly and helpful and answered all of my questions.
5/5
TrustpilotThank you so much to Rosie Turley and the Team.
Thank you so much to Rosie Turley and all the Team. You have all been absolutely brilliant all through the process of selling my house. You have kept my updated all the way right from the first meeting. I will defiantly be recommending you to anyone I know who is either selling or buying a property.
5/5
GoogleWe brought our first house and couldn't be so grateful to Minors and Brady specially Nagilla Santos who dealt with our transaction. We had few issues with our solicitors that hold us a little bit but she was very very keen to get it sort it for us and chase them and guide us and finally we have our lovely place. We called lots of time and she was very happy to answers all our questions and concerns as first time buyers. Highly recommend, very professional, friendly polite, outstanding customer service.
Dear Ticutza Thank you for choosing Minors & Brady for your first house purchase, and for taking the time to share your experience. We're grateful for your kind words and thrilled to hear that Nagilla provided exceptional service throughout. We're delighted that you're now in your lovely new home and happy that we could address your questions and concerns as first-time buyers. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Best regards, Minors & Brady
5/5
GoogleWe have just purchased our stunning new home through Minors & Brady and have been really pleased with the service they've provided. We were particularly impressed by Claire in the aftersales department who was both friendly and professional, and kept us regularly updated on the progress of our purchase, and supported us with getting updates from the solicitors and all parties involved. Claire really helped alleviate some of the stress from the process and we are very thankful for this!
Dear Georgina, Thank you for choosing Minors & Brady for your recent home purchase and for taking the time to share your experience. We couldn't agree more; Claire in the aftersales department is truly an asset to our team. We're glad to hear that her friendly and professional approach, along with regular updates and support, helped alleviate some of the stress from the process. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Congratulations on your gorgeous new home! Best regards, Minors & Brady
5/5
GoogleJust exchanged our contracts, the after sales service provided by Claire Wilson was excellent and certainly helped get a complicated sale over the line. We were kept informed about the sales chain at all times and Claire built relationships with all parties, meaning that issues were quickly resolved. This service makes Minors and Brady stand out as an estate agent, would definitely recommend them.
5/5
TrustpilotA big thank you to Claire Wilson
I would like to pass on a personal thanks to Claire Wilson for her professionalism, communication and friendly approach to my 'first time purchasing journey'. Claire was outstanding from beginning to end and checked in with me like clockwork. There was not a single moment where I felt in the dark.Thank you, Claire!
5/5
GoogleI want to say a massive thank you to Samuel Carpenter, Stephen Hicks, Beth Linton and the rest of the team at Minor’s and Brady. We are very happy in our new home thanks to you. They are a very helpful team.
5/5
TrustpilotJess was an amazing asset to have…
Jess was an amazing asset to have managing my sales process. She was really on top of her game and understood all the intricacies of each persons needs.Her advice was totally on point and Id recommend her and to Minors and Brady for anyone needing to sell.
5/5
TrustpilotWe exchanged contracts today
We exchanged contracts today, Claire Wilson is absolutely amazing. She managed any anxiety, coordinated and liaised with all of us gave regular updates to keep us all informed. I have moved home four times and by far Claire has excelled all of my previous experiences and expectations. Gold star for Claire
5/5
TrustpilotOutstanding service from Minors and Brady, thanks Jasmine!
I cannot recommend Minors and Brady Norwich enough. Everyone has been so lovely and professional to deal with. HUGE thanks to Jasmine Fitt who has just been proactive throughout and managed to get all the solicitors to agree to exchange (at 5pm on a Friday)! I’ll definitely be recommending you. Thanks again for everything.
5/5
GoogleI've had a really good service from Gina in aftersales and all of Minors and Brady while selling my property with them. Despite some delays with my own solicitor, Gina had kept involved and helping to chase up, as well as keeping me updated. Fees were very competitive I would recommend, and would like to use them again when selling in future myself!
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