Minors & Brady Stalham reviews

★★★★★ 5/5

Trustpilot

Patience and persistence count

Rosie Turley has made this notoriously difficult process (buying a house in England) more bearable. She has kept track of the purchase process over a considerable period of time, and made me feel that at least someone was on side in the face of complications. Like others at Minors and Brady she has chased information diligently, prodded the various parties to maintain communication, and steered events as far as possible to achieve a satisfactory conclusion. Thank you Rosie, and well done.

Tony · 21 May 2024

★★★★★ 5/5

Trustpilot

I have found Minors and Brady excellent…

I have found Minors and Brady excellent agents from the initial marketing of my house ( beautiful photographs) through to the final stages of exchange and completion .As well as being very professional they were all friendly and helpful especially Rosie Turley who managed to get things done during the final very stressful exchange period when it seemed the solicitors were not communicating: Rosie would e mail me regularly to update me and finally ,I felt through her persistence , we finally exchanged and completion is Tuesday 21 May .Thank you .Chris Church

Chris · 14 May 2024

★★★★★ 5/5

Google

Thank you to all the staff in the Sales Team who where extremely helpful. We would like to give a special thank you to Claire Wilson, in the after sales support team. We had lots of problems along the way but thanks to Claire's perseverance and hard work we eventually completed 7th December 23.

Patricia · 11 January 2024

★★★★★ 5/5

Trustpilot

Outstanding

From the word go the team at Minors and Brady have been outstanding. Bradley with the valuation was very friendly, professional and knowledgeable. Connor was proactive from the start and had viewings lined up within hours of the property going on the market. The brochure was tastefully done by Nivea. The communication was excellent and we were kept in the loop at all time. I would highly recommend Minors&Brady

Myriam · 14 November 2024

★★★★★ 5/5

Trustpilot

Ange at Minors &Brady is an asset!

Ange at Minors &Brady is an asset to the business. Reassurance and advice all along the way during the after sales progress ensuring us that things would be chased up when we needed and also feeding back from our buyers.

Michael · 18 March 2026

★★★★★ 5/5

Trustpilot

Lovely Hannah!

We decided to veiw a bungalow after seeing one online we liked the look of. We were greeted by a lovely Lady called Hannah Graver. We hadn't viewed a property for years. Hanna was so lovely. Patient and informative. We also met her the next day to veiw two more properties. We felt so relaxed in her company. It was as if we already knew her. Great personality and funny too. We highly recommend Hannah and would just like to say what a great asset she is to the company Minos & Brady.

Mrs · 9 May 2024

★★★★★ 5/5

Trustpilot

Impeccable service is an understatement

I started my journey of sourcing a rentalproperty some time ago now and had the pleasure of dealing with Sonya!I was pleased to know that Sonya had transitioned to Minors and Brady as this meant I could still deal directly with her.Sonya is by far an asset to any company and M&B should value her presence within yours.I will continue, for as long as I need too, to deal with Sonya she goes above and beyond the call of duty and is professional kind and caring in what she does. The main point for me is she listens, if you say you are looking for something in particular or do not want something in particular this is taken on board and you are not inundated with houses that simply don’t suit your needs. Well done Sonya and thank you so very much for all your efforts and hard work!!

Alison · 9 May 2024

★★★★★ 5/5

Trustpilot

From when we viewed and accepted the…

From when we viewed and accepted the property Cassandra Creak was amazing. She would contact us regularly with updates or if there was any news we needed to be aware of. After selling our property we didn't hear from our agents. However Cassandra chased them up when needed and always contacted us with updates. We couldn't have asked for a better service, thank you Cassandra and the Team! Would also like to say thank you to Melanie who met us for several viewings, very friendly, knowledgeable about the properties and professional. Thank you Team, we love our new home!

Paul · 9 May 2024

★★★★★ 5/5

Trustpilot

Thank you Nagilla.

I would like to preface this by saying that the ONLY reason this review gets 5 stars is the care and attention provided by Nagilla in the aftersales team. Sales: Our Sales experience was awful. 3 days after going live on the market, I received my first phone call asking me to drop the price of our house. I told him that it was too early and I would not until it had been at least 6 weeks and we had no interest. We had some viewings and Christmas came, so didn't receive a similar phone call again until just before new year, a couple of weeks later. I made it clear again, that we would not be dropping the price until viewings stopped or the 6 weeks were up (towards the end of january). We received another call just before New Year to try to encourage us to drop our price again. We stayed firm again, but they continued to insist that we drop the price despite having regular viewings booked in. We received weekly calls, sometimes twice a week, to try to encourage us to drop the price. It would take me having to say 5 different times of saying no on each call for them to step back and say 'well ok then, as long as you accept that it's your fault'. We eventually dropped the price of our house by £10,000 on the 19th January. Again we got told that this was not dropped enough and that we'd only need to drop it further. Immediately, however, we got more views and were having multiple people book in for the same time. During this period, we were STILL badgered about dropping the price of our house even though the day they called me we had 2 viewings booked in. I was very smug when he called me later that day to tell me that we had had an offer submitted, at the price we were hoping for. The lack of respect for the word 'no', the lack of sensitivity, the mansplaining and the nagging was incredibly offensive and caused me to have an acute stress response at a time that is already known to be incredibly stressful. Zero stars.Aftersales: Our aftersales experience, however has been second to none. Nagilla has been utterly incredible and restored my faith in Minors and Brady. The process up to exchange has not been easy due to difficult conveyancers, and she has been a rock throughout. She has gone above and beyond chasing solicitors, thinking outside the box for solving the problems holding up the chain. Words don't really express how grateful we are, and if she was the only person able to have the commission from the sale of our house, we would like her to have it but unfortunately we know it does not work that way. Nagilla, you are incredible. Thank you. She is the only reason that Minors and Brady are getting 5 stars.

Alex · 7 May 2024

★★★★★ 5/5

Google

I recently purchased some land sold by Minors and Brady. James went above and beyond showing us around after hours and always came prepared with all the information. Claire, from after sales, was fantastic in keeping me up to date each week with the process and solicitors. Lee worked hard to negotiate too and was really helpful.

Lorraine · 23 October 2023

★★★★★ 5/5

Trustpilot

Excellent Viewing experience

We had a viewing with James in Norwich. I expected the same type of experience as with most other real estate agents. You have a question and you hardly get an answer that would be informative enough to clarify it. James was informed, engaged, communicative, and extremely pleasant. I didn't have the feeling that this was just another job for him but the fact that our dilemma of making the right choice for our new home was his concern as well. I wish him a bright career! Well done!

Mr · 2 May 2024

★★★★★ 5/5

Trustpilot

Was shown 5 properties by Jamie

Was shown 5 properties by Jamie, who made the whole experience very pleasant with his friendly manner as well as being very informative on the various properties. Out of the 5 we really liked 2 and are seriously considering both of these.

Kevin · 14 October 2026

★★★★★ 5/5

Google

Thanks Emma, professional throughout and very helpful with the viewing

Laura · 3 October 2025

★★★★★ 5/5

Trustpilot

Brilliant service great communication…

Brilliant service great communication from Molly and very quick sale and exchange . Thanks

Annie · 18 September 2026

★★★★★ 4/5

Trustpilot

Home viewing

Jamie met us outside the property, he was very approachable and friendly to both me and my parents who came along as a 2nd pair of eyes. Answered all my questions and alowed us to have a good look around the property.

Paul · 13 October 2026

★★★★★ 5/5

Trustpilot

Ellie was great on my revisit to the…

Ellie was great on my revisit to the property I’m currently purchasing she took the time to answer my questions about the process! As a first time buyer it can be a little overwhelming but Ellie was great at putting my anxiety at ease. I’d also like to thank Alfie for showing me round on the initial viewing. Kyle & Daniel for helping me get the property sale agreed and George for working hard to get me booked in!

Danno · 15 May 2024

★★★★★ 5/5

Trustpilot

We are first time buyers and have just…

We are first time buyers and have just exchanged! Minors and Brady have been excellent from start to finish talking us through this process which we thought might be quite daunting to start with! Everyone on the team that we have spoken to have been very friendly and helpful. The after sales care advisor Jess Kemp has been very reassuring, she’s kept us informed every step of the way. She’s been great at finding out answers really promptly to questions we had and has made the process feel very positive and straightforward.Thank you Jess and to the team at Minors and Brady.

Holly · 26 April 2024

★★★★★ 5/5

Trustpilot

Great service from start to finish

We’ve now exchanged on our 2 properties we have sold with Minors and Brady. Firstly, the after sales care we have received from Jess Kemp has been great, we were working to a certain move date and Jess went above and beyond to make sure this date was met with a chain of 4 houses. She was always proactive progressing the chain and was always really clear and honest with any updates and always a pleasure to talk to and make time for us. The whole transaction from having the property valued, viewing taking place and after sales has been seamless and really made a stressful time actually enjoyable.Thank you to the whole team!

Kyle · 25 April 2024

★★★★★ 5/5

Google

Had a great experience being shown round a property by Joe Slaughter yesterday. He was polite, friendly and very professional. I was impressed by his knowledge of the property and of the vendor’s position. I was further impressed that he discussed all aspects of the property with me, not just the favourable features. This meant that we built trust between us which goes a long way in the estate agent industry. I would be delighted to deal with him again. Thank you Joe.

Emma · 25 April 2024

★★★★★ 5/5

Google

I wanted to leave a review and shout out to Claire (Senior Aftersales Progressor) At Minors & Brady. She is incredible and who, I think, sets this company apart from any other! Her professionalism, duty of care, communication and dedication made, what can be the most stressful time in the process of selling a property, feel seamless! I felt we were in such a good pair of hands and she was a joy to work with. A true credit to M&B!

Gina · 25 April 2024

★★★★★ 5/5

Trustpilot

Nagilla at Minors and Brady was…

Nagilla at Minors and Brady was incredibly helpful throughout my process of buying my first home. I am new to the process as I have never bought a house before and had lots of questions. Nagilla would always answer my questions promptly and help me out. Some of the process was delayed due to solicitors and I could tell Nagilla was passionate at getting me updates especially when I was starting to get impatient. I would definitely recommend Minors and Brady and Nagilla. Thank you so much!

Hannah · 24 April 2024

★★★★★ 5/5

Trustpilot

Personal & attentive

Myself and my partner are in the process of placing our property on the market, to which, we have been in liaison and supported by Karrol from the Wroxham branch. Both myself and my partner have been struck by the kindness and attentiveness of Karrol. Karrol has been attentive and personable throughout our communications making our experience thus far pleasant and smooth. His support and interactions are second to none, providing a feeling of reassurance and comfort. Myself and my partner highly recommend and have no doubts that people would receive and benefit from such service.

Joshua · 23 April 2024

★★★★★ 5/5

Trustpilot

Mia Staff was very helpful and knowledgable

Spoke to Mia Staff about the viewing we had in advance and she guided me and assisted me on a viewing time to suit around me. After putting in an offer being accepted. Mia was extremely helpful with the next steps and guidance, this is a great help being a first time buyer myself and not knowing the process.I recommend speaking to Mia, if you need someone with good knowledge about the market, someone being honest with you and giving you guidance with paperwork side of things. Very helpful. Thank you Minors and Brady.

Megan · 23 April 2024

★★★★★ 5/5

Trustpilot

A very responsive and efficient…

A very responsive and efficient company. Appointments made quickly and professionally by the staff taking the enquiry (Kerry?)Elle met us on two days for several viewings and was always prompt, polite, informative and friendly. Queries raised were communicated back to the office and we received call backs and information very quickly from the lady who dealt with them. House hunting is not easy but very impressed with all involved.

Jenny · 28 October 2024