Minors & Brady Stalham reviews

★★★★★ 5/5

Trustpilot

Sonya Balls

I've always been happy with how Sonya has responded to my emails & any concerns & works that needed doing I believe she always does her job as efficiently & effectively as she can & has always dealt with any problems & issues I have had a Moor Road Sutton in the 3.5 years I have occupied the property I'm completely satisfied with all of our communication & look forward to knowing any future problems that may occur in the property i will be able to contact her directly & they will be dealt with Thank you for all your help Sonya It's appreciated Kindest regardsMiranda x 😊

Miranda · 21 June 2024

★★★★★ 5/5

Trustpilot

Cassandra was amazing

Cassandra was amazing. She kept us up to date with everything. She chased our solicitors up when needed. She also didn’t mind me phoning when I was needing extra information. Cassandra was the estate agent for the vendors. We the buyers never had an estate agent and I was worried we might struggle for direction. But we needn’t have worried. So happy with everything. I would recommend Cassandra to my friends.

Caroline · 15 November 2024

★★★★★ 5/5

Trustpilot

Can't give 10 stars unfortunately

We would like to say a massive thank you to Jessica K in the after sales team who has been extremely useful and helpful with exchanging on our first house buy, although there were delays Jess chased everyone and got us the answers needed quickly and helped with all the usual stresses of buying for the first time. She was friendly and approachable and we couldnt fault anything from the service we got and she definitely deserves a big box of chocolates for all the work she has done with helping us to exchange and eventual completion.

Michael · 20 June 2024

★★★★★ 5/5

Trustpilot

Kind, gentle support …

Due to a bereavement of an elderly parent where we were appointed as executors of the estate we were in a delicate place. Minors and Brady's staff recognised this and gave nothing but kind, gentle and professional support through out the sale of a long held family property. Caroline Larke who dealt with the selling took the case from the price negotiations to completion perfectly supportive , understanding and professional in all aspects - thank you Caroline . Also all of her colleagues when involved gave an excellent service. Curtis Pointin the valuer was also invaluable in all his areas of expertise. Minors and Brady are estate agents we would highly recommend - they are in a different world to the dark images used for estate agents.

Fran · 19 June 2024

★★★★★ 5/5

Trustpilot

Minors and Brady Stand Out experience

People and technology combined well in a positive process taking my enquiry and booking my viewings. Melonie met me at the first property,she quickly understood what I was looking for. Telling me ‘real life’ examples when explaining the information assured me of her knowledge and experience and has given me the confidence to buy. The stand out difference is her interest in finding the right property for me and I firmly believe she will. I won’t be buying without her approval !! Thank you Mel and Minors and Brady for the outstanding service you’ve given me so far 👍

Tim · 19 June 2024

★★★★★ 5/5

Trustpilot

Great team and excellent market knowledge

Very pleased with the professional and curteous service from the whole team at Minors and Brady. I had to sell a property which was a three hour drive from where I live, so there were extra complications. M&B really stepped up and went above and beyond to make the sale happen. Found a buyer very quickly and helped me with selecting and engaging a local solicitor as well. Jessica Kemp was instrumental with pulling the final pieces of the puzzle together.

James · 19 June 2024

★★★★★ 5/5

Trustpilot

M&B Are Excellent!

I've got to say, as a First Time Buyer this was a some what nerve wracking experience. HOWEVER! Jessica in the Aftersales team was a lifesaver. Connor was Awesome - arranged for addition viewing and measurement appointments during the process. Back to the aftersales, this is the best thing I've ever experienced - as I can't get info from the sellers or the sellers conveyancers - but Jess can - she was a godsend and a lifeline! M&B - invest in this team - you may not know how amazing this is for a FTB :) Have an awesome summer all and see you soon for the keys! :) (p.s. we completed last Friday! Yey!) (p.p.s Thanks Hannah for your patience when we had that rushed 3rd measurement session <3)

_Grandad · 18 June 2024

★★★★★ 5/5

Trustpilot

Successful view and Hannah was Great!

I recently viewed a property for my first home and was very impressed and have recently had a bid accepted. The property would be perfect for my first home, being new to this, Hannah was present and was very welcoming and bubbly towards us making it a lot easier and more comfortable. Gave us a very good showing and all questions that were asked; Hannah gave us very good answer and information. Hannah was also very good at stopping the cats from getting out!!. Overall a very good experience

Owen · 12 June 2024

★★★★★ 4/5

Trustpilot

My 1st house viewing with Elle.

Elle had visited my house in the week to chat about our house sale (we're not with M&B) so we had met previous to my visit to one of their properties and she remembered me. Elle was very courteous to the home owner and gave him time to leave before showing me round. If she had been there before I don't think we would have visited some of the poorly presented rooms first. She was able to answer my questions and walked around with me first then let me wander on my own. Elle was very polite and I was pleased to have for her company on my 1st house viewing.

K.Skelton · 3 June 2024

★★★★★ 5/5

Trustpilot

They made it happen!

We recently moved home, downsizing after 34 years! Rosie helped us tremendously and was particularly excellent in a great team. She followed up after the initial agreement to sell right thfough to the day we moved, ensuring everything went through promptly by keeping in touch and communicating with everyone involved on 'both sides'. We will certainly recommend Minors & Brady to anyone thinking of moving. Thank you Rosie! Our thanks too to Curtis and all the team!

David · 25 July 2024

★★★★★ 5/5

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Anya kept me updated throughout the…

Anya kept me updated throughout the sale - thank you.

H · 17 October 2025

★★★★★ 5/5

Trustpilot

Fab office branch

All of the team at the Norwich branch have been incredibly helpful and made the whole process of selling our property easy and explained every step of the process along the way. I have to make a special mention of Connie who was the best unofficial point of contact. Not only did she achieve us a good sale price, but she has taken time to help us with questions and concerns that not only affected our sale, but our purchase going forward. She was always helpful and friendly on the phone and made the whole process smooth sailing for us. We would definitely recommend the branch and especially Connie.

Jennifer · 29 May 2024

★★★★★ 5/5

Trustpilot

1st time tenants

My fiancée and I are first time tenants and was very nervous at first with renting due to the horror stories we’ve seen. However, Minors and Brady work with fantastic property owners, and manage tenant expectations with their services. The properties they provide are excellent quality, and meeting health and safety requirements. I would like to say thank you to Lexie Mulley our property manager who is swift in assisting with any of our queries and needs. Lexie has always been quick to action maintenance issues, and has brilliant communication. I would 10/10 recommend the company to friends and family from the positive experience we’ve had with them

Jordi · 28 May 2024

★★★★★ 5/5

Trustpilot

Minors and Brady - got there in the end - Great Work

From start to finish working with Rosie Turley from Minors and Brady Estate Agents was stress free, even towards the end when a few issues were raised she delt with them professionally and efficiently. Rosie was very pro-active with queries and when liaising between relevant parties. Most of all she was approachable and friendly and ensured our property purchase ran as smoothly as possible. I would definitely recommend Minors and brady estate agents Thank you to the whole team committed to the end!

Daniel · 25 May 2024

★★★★★ 5/5

Trustpilot

Minors and Brady sold our house!

Everything was professionally managed, culminating in what we wanted- a sale at a price we were happy with. We were kept informed and engaged in dialogue from the very start, which reassured us that we really had found the best people to sell our house. As soon as the negotiation team had found our buyer, the after sales team took over: Jessica kept us up to date, giving a gentle nudge when required to make sure there were no needless delays. She and the other Minors and Brady staff were patient and respectful throughout the process whilst still moving on with the sale right to completion. Genuinely impressed !

Mr · 22 May 2024

★★★★★ 5/5

Trustpilot

Patience and persistence count

Rosie Turley has made this notoriously difficult process (buying a house in England) more bearable. She has kept track of the purchase process over a considerable period of time, and made me feel that at least someone was on side in the face of complications. Like others at Minors and Brady she has chased information diligently, prodded the various parties to maintain communication, and steered events as far as possible to achieve a satisfactory conclusion. Thank you Rosie, and well done.

Tony · 21 May 2024

★★★★★ 5/5

Trustpilot

Ange at Minors &Brady is an asset!

Ange at Minors &Brady is an asset to the business. Reassurance and advice all along the way during the after sales progress ensuring us that things would be chased up when we needed and also feeding back from our buyers.

Michael · 18 March 2026

★★★★★ 5/5

Trustpilot

I have found Minors and Brady excellent…

I have found Minors and Brady excellent agents from the initial marketing of my house ( beautiful photographs) through to the final stages of exchange and completion .As well as being very professional they were all friendly and helpful especially Rosie Turley who managed to get things done during the final very stressful exchange period when it seemed the solicitors were not communicating: Rosie would e mail me regularly to update me and finally ,I felt through her persistence , we finally exchanged and completion is Tuesday 21 May .Thank you .Chris Church

Chris · 14 May 2024

★★★★★ 5/5

Trustpilot

Outstanding

From the word go the team at Minors and Brady have been outstanding. Bradley with the valuation was very friendly, professional and knowledgeable. Connor was proactive from the start and had viewings lined up within hours of the property going on the market. The brochure was tastefully done by Nivea. The communication was excellent and we were kept in the loop at all time. I would highly recommend Minors&Brady

Myriam · 14 November 2024

★★★★★ 5/5

Google

Thank you to all the staff in the Sales Team who where extremely helpful. We would like to give a special thank you to Claire Wilson, in the after sales support team. We had lots of problems along the way but thanks to Claire's perseverance and hard work we eventually completed 7th December 23.

Patricia · 11 January 2024

★★★★★ 5/5

Trustpilot

Was shown 5 properties by Jamie

Was shown 5 properties by Jamie, who made the whole experience very pleasant with his friendly manner as well as being very informative on the various properties. Out of the 5 we really liked 2 and are seriously considering both of these.

Kevin · 14 October 2026

★★★★★ 5/5

Trustpilot

Lovely Hannah!

We decided to veiw a bungalow after seeing one online we liked the look of. We were greeted by a lovely Lady called Hannah Graver. We hadn't viewed a property for years. Hanna was so lovely. Patient and informative. We also met her the next day to veiw two more properties. We felt so relaxed in her company. It was as if we already knew her. Great personality and funny too. We highly recommend Hannah and would just like to say what a great asset she is to the company Minos & Brady.

Mrs · 9 May 2024

★★★★★ 5/5

Trustpilot

Impeccable service is an understatement

I started my journey of sourcing a rentalproperty some time ago now and had the pleasure of dealing with Sonya!I was pleased to know that Sonya had transitioned to Minors and Brady as this meant I could still deal directly with her.Sonya is by far an asset to any company and M&B should value her presence within yours.I will continue, for as long as I need too, to deal with Sonya she goes above and beyond the call of duty and is professional kind and caring in what she does. The main point for me is she listens, if you say you are looking for something in particular or do not want something in particular this is taken on board and you are not inundated with houses that simply don’t suit your needs. Well done Sonya and thank you so very much for all your efforts and hard work!!

Alison · 9 May 2024

★★★★★ 5/5

Trustpilot

From when we viewed and accepted the…

From when we viewed and accepted the property Cassandra Creak was amazing. She would contact us regularly with updates or if there was any news we needed to be aware of. After selling our property we didn't hear from our agents. However Cassandra chased them up when needed and always contacted us with updates. We couldn't have asked for a better service, thank you Cassandra and the Team! Would also like to say thank you to Melanie who met us for several viewings, very friendly, knowledgeable about the properties and professional. Thank you Team, we love our new home!

Paul · 9 May 2024