Every review we hold for the Staffordshire office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleBeen waiting since November to sort out a tenancy agreement. I had to call the Head Office to actually get anywhere or any updates to the application.
Very unhappy with the process thus far.
Ghosty · 18 June 2022
Agent replied · 17 June 2024
Hi Jordan,
We are sorry to hear of the delays you are experiencing. Unfortunately this matter is something that is dealt with by our lettings head office not at branch level. If you are having issues with head office feel free to contact the branch and we will endeavour to rectify any problems.
Many thanks,
Your Move Longton
★★★★★ 5/5
GoogleMatt, Emily & the team have been super helpful & have gone above & beyond to help us with the move.
Thanks guys
Maxine · 18 June 2023
Agent replied · 17 June 2024
Hi Maxine,
The Five Star review is really appreciated. Hope you have settled into your new home now!
Kind regards
Lee Mollart
Sales Manager
★★★★★ 5/5
GoogleCharlotte from your move is absolutely amazing work, when out of her way to help me, definitely would recommend your move bit Dan and Alex really help All in all a great team at longton
Anthony · 20 August 2024
★★★★★ 5/5
GoogleI have used your move on numerous acations and found them to be really helpful and staff very polite
Chris · 18 June 2023
Agent replied · 17 June 2024
Hi Chris, Thank you for your kind words and for the 5 star review. Its much appreciated.
Kind regards, Lee Mollart, Branch Manager
★★★★★ 5/5
GoogleAbsolutely brilliant help from these guys , Matt and Alex have helped me so much , never an issue with them , can’t thank them enough for there help.
Case · 18 June 2022
Agent replied · 17 June 2024
Hi Case, Thank you so much for the 5 Star review, Hope you settle into your new flat ok. Kind regards Matt
★★★★★ 5/5
GoogleI have just recently moved with the help of your move. I had no idea how easy moving can be with the right company, we worked directly with Sarah, she made everything as easy as possible for us, she dealt with everything promptly and professionally whilst still being so friendly. I will be recommending your move to anybody planning to make a move in future.PositiveResponsiveness, Quality, Professionalism, Value
Corey · 27 August 2020
★★★★★ 5/5
GoogleGreat help, always there when you need them,
Really quick turn around for my rental.... can nit fault the servicePositiveResponsiveness, Quality, Professionalism, Value
Andrew · 27 August 2022
Agent replied · 17 June 2024
Hi Andy, Thank you for your review it is really appreciated!
★★★★★ 5/5
GoogleI am very pleased with the service provided and would recommend highly.
I have been a landlord for 35 years an this was my best experience.
Mohammed · 19 August 2024
★★★★★ 5/5
GoogleI used Your Move (Alex) to sell my property and received an efficeint and professional service throughout the time it took to sell through to completion.PositiveProfessionalism
Kim · 27 August 2021
Agent replied · 17 June 2024
Hi Kim,
Thanks very much for your kind words. We wish you and your family all the best in the future.
Many thanks,
Your Move
★★★★★ 5/5
GoogleI was a buyer.... and Your Move were helpful and professional. They stayed in contact and made the purchase easier.PositiveProfessionalism
Sarah · 18 June 2022
Agent replied · 17 June 2024
Thanks Sarah. We hope you have settled in well and wish you and your family all the best in the future.
★★★★★ 5/5
GoogleExcellent service so far.. Will definitely be using this company
Thomas · 10 December 2024
★★★★★ 5/5
GoogleMy partner and I have been using Mike to do our mortgage and I couldn't recommend him enough. He has been extremely proactive, he got us the best rate we possibly could and he was always available when we needed advice. The rest of the team have also been fantastic in helping us find our first property. Would 100% use them again.
Chloe · 19 June 2018
★★★★★ 5/5
GoogleLovely support from Lee:)
Valeriu-Adrian · 18 June 2023
Agent replied · 17 June 2024
Hi Valeriu, Thank you for your kind words and the 5 star review, Your purchase was sometimes very stressful, But we got there in the end. I hope you will be very happy in your new home. Kind regards Lee Mollart
★★★★★ 5/5
GoogleThey are obviously an 'A' team, their performance way above the larger competitors in every way. The bigger competitor was guilty of snobbery, difficult to get hold of and sky high rip off charges , it was refreshing to be dealt with by caring humans and not robots and still have an intact bank balance!
George · 18 June 2020
★★★★★ 1/5
GoogleAvoid completely.. They will tell you a house is available then it isn't and then let you view tell you to apply then rent it out to someone Else without having the decency to let you know. They have very poor communication and not honest in anywayNegativeResponsiveness, Professionalism
Natalie · 27 August 2021
★★★★★ 5/5
GoogleGreat experience got everything sorted quick and efficiently Matthew poole was very helpful and got us moved in quickly and answered any questioned we had so happy with our experience
Amelia · 18 June 2023
★★★★★ 5/5
GoogleCan’t fault Your Move at all.
I’ve been dealing with Matt & the team for a few years now as a landlord.
They are always on hand if i need to speak to them & they get new tennants promptly.
Highly recommended from me 👍😀PositiveProfessionalism
Chandler · 18 June 2021
★★★★★ 5/5
GoogleGreat service and professional, I have used Your Move many times, we have had to self-isolate due to health and restrictions and Matt has covered everything for me, way above expectations, many thanks, very smooth in finding me a new tenant, excellent service.
Angela · 18 June 2021
★★★★★ 5/5
GoogleHuge selection of houses for rent and sale on there website
SAFI · 27 May 2024
★★★★★ 5/5
GoogleAmazing agency, extremely understanding, helpful and compassionate regarding my circumstances. Thank you! 😊 …
Ana · 19 March 2024
★★★★★ 5/5
GoogleExcellent service thanks guys
Robert · 12 August 2024
★★★★★ 5/5
FacebookVery professional service received from the whole team at Your Move. We were extremely happy with a quick sell of our home. They are always at the end of the phone to give us advice, going the extra mile. Thanks guys, we appreciate your hard work.
Joanne · 29 April 2018
★★★★★ 5/5
GoogleReally helpful and welcoming
Nisha · 18 April 2024
★★★★★ 5/5
GoogleReally quick and easy to get the keys to our new home. Excellent at keeping in contact and they kept me updated through out the process! Lovely staff as wellPositiveResponsiveness, Quality, Professionalism
Chantel · 18 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
