DB Roberts Stafford reviews

★★★★★ 5/5

Trustpilot

Selling my house

Lottie and the other fella at Stafford, who's name I forgot (sorry) were excellent when I asked them to price my house. Unfortunately for me, I chose to go with someone else based purelyon location. They continued to monitor my sales progress with the odd call and advise what I should do next. There was nothing in it for them.Based on that my partner went with another DB Roberts office to sell hers in another area. They too was also excellent and sold her property within a day as promised. I then referred my brother to Lottie and would highly recommend anybody to use DB Roberts to sell their house.They're brilliant!

Andy · 27 March 2024

★★★★★ 5/5

Trustpilot

Nicole and the whole team were an…

Nicole and the whole team were an amazing help throughout the whole process from beginning to end, great customer service skills from the whole team. Very helpful and informative of the whole process. The first time I’ve dealt with D B Robert’s, but would definitely recommend to landlords and tenants alike a great team of people

Lauk · 24 June 2026

★★★★★ 1/5

Trustpilot

Awful Experience Selling Our Parents’ Home

Our experience with DB Roberts Stafford has been deeply disappointing and frustrating from start to finish. We entrusted them with the sale of our elderly parents’ family home and ultimately had to end the contract due to repeated failings and a complete loss of confidence in their service.

Belle · 4 July 2025

★★★★★ 5/5

Google

Very positive experience with this agent. I dealt with Alex who acted with courtesy and professionalism along the way keeping me updated at every opportunity. Would definitely recommend.

Craig · 15 January 2026

★★★★★ 4/5

Trustpilot

Friendly service

Emily Little was always friendly during interactions. I fed back that second viewings would benefit from additional time allocated to allow for measurements and a more in-depth look of the property, which she took on board and offered to arrange another extended viewing. She was compassionate when I shared how I found price negotiations on properties stressful and did not push me into making an offer until I was ready to do so. When I asked for additional information on the loft space on a property I viewed, photos were taken and sent to me promptly. Overall, I would recommend Emily as an estate agent.

Nicola · 12 March 2024

★★★★★ 5/5

Trustpilot

A special thanks to Katie!

Five years ago I sold my property with DB Roberts, having been happy with the service, I invited them to carry out an appraisal on our next home. Surprisingly, they remembered me from all those years ago, which I thought was a really nice, personal touch. I found Katie Dennant to be incredibly professional and knowledgeable, and in addition to this, she squeezed us into her super busy diary last minute to suit us.Another special mention and our personal thanks to Katie, who was the only agent, out of four other competitors, to pick up on a particular stipulation associated with our house, which meant we could not put our property on the market this year. Katie’s awareness and scrutiny surrounding this particular stipulation avoided multiple parties wasting time and funds. We were really most grateful for this. While we cannot put our house onto the market this year, we shall certainly be back in touch with her when we are in a position to do. Big thanks to Katie!

Rose · 8 March 2024

★★★★★ 5/5

Trustpilot

From valuation to listing (so far) Dan

From valuation to listing (so far) Dan, Gary, Alex have all been wonderful. Such a lovely friendly team. Gary is a hoot! I was nervous having somebody come and photograph the house as it is a personal project but Gary put me at ease and had me in stitches within seconds of opening the door. Thank you for what you have done so far. Now all we have to do is sell it!! 😘🙏🏼😆👌🏼

Customer · 25 May 2024

★★★★★ 5/5

Trustpilot

Excellent Company to rent with

An excellent company to rent with. Our property manager Bethany and letting agent Tia have both been amazing and made the whole process smooth and not stressful. They are both always at the end of the phone/an email with any queries we may have and keep regular communication. The staff are also lovely, friendly and very helpful. I would highly recommend DB Roberts as a company to let with.

Maria · 19 February 2026

★★★★★ 5/5

Google

If you are looking for a personalised experience when selling or buying then DB Roberts is for you. Unlike some other companies the experience is genuine and professional. From Dan coming out to value the property to Alex dealing with the viewings and negotiations for the sale. We were always well informed and nothing was too much. I feel that the service was really flexible to meet our needs and the team were there to offer advice. I would definitely recommend DB Roberts thank you for a fantastic service.

Harriet · 8 November 2025

★★★★★ 5/5

Trustpilot

Absolutely amazing!!

Absolutely amazing!!My experience was great, the agent who took care of my enquiries was very assertive and articulate. DB Roberts were on point and certainly no time wasters. Special thanks to Tia Scott

VANVORSH · 24 September 2024

★★★★★ 5/5

Trustpilot

I am pleased with the service given…

First of all I would like to say this is regarding Nicole who is the staff at DB Roberts. She is a very nice lady very polite very sweet. She listened to me. She helped me in everything she could and I am quite pleased with the way she handled our conversation really well therefore I give her full marks she’s a great lady bless her.

Bahadur · 25 February 2026

★★★★★ 5/5

Trustpilot

Tia has been phenomenal

Tia has been phenomenal from the get go!We've not had an easy process (not DB's fault), but Tia has reassured us every step, we are now able to move!! Thank you Tia!!

Smith · 25 September 2024

★★★★★ 5/5

Trustpilot

DBroberts are amazing!

We have been with DBroberts for just under 4 years and couldn’t have asked for a better estate agency to rent with. They have truly looked after us, advising on any issues we have had and carrying out regular inspections to ensure we are happy with the property we lived at. They were quick and professional with both the tenancy start and end, and kept me informed with all the necessary steps that I needed to take. After meeting Bethany and Lisa they are both wonderful people and certainly take pride in their work and most importantly made our first renting experience wonderful.

HS · 22 October 2025

★★★★★ 5/5

Trustpilot

We’ve had such a positive experience…

We’ve had such a positive experience working with Katie Dennant from DB Roberts. From the very start, she has been friendly, professional, and incredibly helpful in guiding us through the process of putting our house on the market. Katie took the time to explain everything clearly, answered all our questions with patience, and made the whole experience feel smooth and stress-free. Her knowledge of the local property market and attention to detail gave us real confidence that we were in great hands.

Jonny · 20 October 2025

★★★★★ 5/5

Trustpilot

Everyone was friendly very helpful abd…

Everyone was friendly very helpful and gave Advice when needed and kept me up to date with Viewings and Feedback.Lloyd from the Auction was very friendly nice.Kept me up to date weekly and gave me Advice when needed.Made the Selling of my late Mothers Bungalow a pleasent experience took the stress out it all.I would Highly Recommend D B Roberts and I am sold to anyone

MRSLOUISEMBANNAN · 12 August 2024

★★★★★ 5/5

Trustpilot

Tia and the DB Roberts Team!

Tia at DB Roberts was so welcoming and helpful during the entire process of us looking to rent a property, right from the very first phone call of arranging a viewing she was super warm and friendly. Then during the application process there was no issue to silly for her to handle. She made sure to keep us updated during all steps, and was so approachable ! The other women we dealt with in this process (Allison for the viewing) and the women in the office who were very welcoming when we had to go into the office to sort out some referencing issues were also incredible.Overall the experience I have had with Tia and the DB Roberts team has been so amazing and so welcoming. Would definitely recommend them to anyone else who wants a smooth transition into a new home ! Thank you for helping us find our new little home !

Jennifer · 7 September 2024

★★★★★ 5/5

Google

Amazing service from all the team at DB Roberts. Tina was really helpful at the viewings and Adam and Alex in the office have been really efficient and kept us up to date with everything. The whole process has been smooth and would highly recommend.

Jenny · 22 May 2025

★★★★★ 5/5

Google

Very friendly and efficient service from Alex and the team at Stafford. From our first enquiry, we felt confident that everything would be dealt with smoothly and we would definitely recommend to others

Hannah · 15 September 2025

★★★★★ 5/5

Trustpilot

Needed something urgent and Bethany was…

Needed something urgent and Bethany was very understanding and helpful. Excellent customer service.

Fahad · 26 February 2026

★★★★★ 5/5

Trustpilot

Tia - great

Tia, the lady that works here I have to say is possibly the best agent I've come across. Everything she did was done in a professional and friendly manor which made a seamless transition into our new property. She went out of her way to be helpful and genuinely tries her best to do the best job possible. I don't usually write reviews but this lady deserves a shout out. Thank you again for your hard work, its rare to find people that actually care about their work and their customers thesedays.

Peter · 18 June 2024

★★★★★ 5/5

Trustpilot

We had a property check

We had a property check carried out by Claire. Nice friendly approach, felt at ease, carried out in a professional knowledgeable way. First class!

Denise · 18 March 2026

★★★★★ 5/5

Trustpilot

Amazing!

Cannot recommend Andrea enough :)Always smiling always helpful; guided me through each step and was always available for any advice I needed Highly recommended Andrea and her team ⭐️⭐️⭐️⭐️⭐️

Charmaine · 28 June 2024

★★★★★ 4/5

Trustpilot

The letting management team at DB…

The letting management team at DB Roberts, are the best I have had. Over 22 years I have contracted the letting of my flat to several agents.Lisa runs a very good department, Nicole is very prompt, professional and a good listener. So she can resolve issues quickly and without drama.I wouldn't hesitate to recommend them. Thank you.

Fiona · 21 August 2024

★★★★★ 5/5

Trustpilot

The team at DB Roberts are always very…

The team at DB Roberts are always very helpful and prompt with the support and feedback. Special thanks to Nicole Stiller.

Parmy · 4 November 2025