Every review we hold for the Stafford office, from every platform, shown as written. First names only.
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5/5
GoogleWe have let out property, rented property and had property up for sale with Connells Stafford, so I think it's safe to say we've tried all of their services.
The customer service is excellent, Ed in particular always comes back to you when he says he will. The cost to let our property was very reasonable and everything was very straight forward.
More recently, we've arranged to rent a property while our house is undergoing some insurance works. It's been an incredibly stressful time but Connells have made life much easier than it might otherwise have been.
Thoroughly recommended!PositiveResponsiveness, Professionalism, Value
Kerry Β· 26 August 2021
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5/5
GoogleJess was wonderful with assisting myself and my family find our new home. Forever the professional and always happy to help. I canβt fault Connells at all ,all their staff have always been Great. Highly recommend.
Barbara Β· 26 August 2020
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5/5
GoogleHi, we just came to England as a family.we would like to thank Jessica, a member of team connels, who helped us through the house-keeping process and made a quick comeback with every question.
Ahmet Β· 26 August 2020
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5/5
GoogleI get the opportunity to thank to the Connells Mortgage advisor, Sian Williams for her awesome service. Efficiency and availability all the way of the process. I didn't have the best situation to get a mortgage for a house, but Sian she is the perfect adviser to obtain the maximum for you. Thank you very much Sian ππ β¦
Ovidiu Β· 26 August 2023
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5/5
GoogleJess was a pleasure to meet , Very professional.
She took her time to explain all the details about the property.
Now I'm a settled In a lovely home.
She's a star :)
Natalie Β· 26 August 2020
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5/5
GoogleWhere do I start, Ed went above and beyond to make our experience as easy going as possible. To last minute requests to view a property on the day he managed to fit us in his busy schedule and didn't once make us feel that we had put him out. His extremely professional but friendly approach is exactly what you want when looking for a new home and Ed found us the perfect one! Thank you for all your help! We will certainly be recommending Connells.
Melissa Β· 26 August 2020
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5/5
GoogleI would like to thank Reiss Hall-Williams from Connells in Stafford for helping me rent my perfect new apartment in Stafford , He was very friendly and honest compared to many other estate agents.
Jana Β· 27 August 2019
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5/5
GoogleSian Williams is amazing, helped me so much.
Morgan Β· 26 August 2023
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5/5
GoogleWe met with Mortgage Consultant Sian twice and she was extremely helpful and knowledgeable. She arranged and amended our AIP as we started to put in offers. She found us a great mortgage deal and has been prompt in all her correspondence. Much appreciated and one less thing to worry about during the moving process.
Orpheus Β· 26 August 2023
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5/5
GoogleRented with Connells in Stafford, Anish made it all super and quick and easy, would definitely recommend.
A Β· 26 August 2022
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5/5
GoogleIf your looking for a professional service then look now further than Connells in Stafford. From the beginning to the end, the service provided is definitely 5*.
Friendly staff are always on hand when required. A special thanks goes out to Cassie who regularly kept me updated with feed back following viewings. Having experienced their professionalism and high standards shown in finding the right buyer for my property, I will be using the Connells brands and services in the future.
I would definitely recommend Connells in Stafford.
Gavin Β· 27 October 2018
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5/5
GoogleWell, where to start. I would completely recommend Connells estate agents for a number of reason professional service, support, accuracy of information shared and responsiveness of enquiry.
I have recently let a property and Reiss hall William has provided me with an exceptional level of service and a great ambassador of the company ethos and values.
Anyone who is looking to rent a property then I would recommend they contact him.
Thankyou again for helping me get a brilliant home for my family
Sammi Β· 27 August 2018
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5/5
GoogleMy entire experience with Connells has been first class. Cassie and the other staff I have dealt with must be commended on their professionalism and fantastic customer service skills. In what can be a daunting experience, my house searching was made extremely stress free....largely due to the fact that the staff were so helpful, accomodating, kept me in the loop, and just downright lovely! Special thanks also to Rosie, the lovely Mortgage Advisor, she explained everything to me thoroughly and explored all options to me and helped me make an informed decision regarding my mortgage. Will most definately recommend Connells to all my friends looking at settling in this area. Well done team!
Paula Β· 27 August 2018
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5/5
GoogleWould defo recommend this letting agency, quick and efficient through every step, special thanks to Jessica, Stafford..... We love our place and happy with it all cxx
Chantal Β· 26 August 2020
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5/5
GoogleImogen and Sian have been a fantastic help so far and have really made the buying process so easy. They have been warm and welcoming and have made us feel welcome in the office every time. It has been a great experience with them both. Thank you for your help with everything.
George Β· 26 August 2023
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4/5
GoogleWas difficult to locate house online, that we seen while out and about
Matt Β· 28 January 2024
Agent replied Β· 25 August 2024
Thank you for taking the time to leave us this great review. Kind regards, Lucy, Customer Relations.
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1/5
GoogleA nightmare to get any sense out of. Been trying to arrange a viewing of a house but keep getting told they will be in touch, but have yet to come back to us a week later. My partner has also tried ringing and has been told the same thing but is also yet to have a call back.
Lauren Β· 26 August 2022
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5/5
GoogleConnells quickly put the house on the rental market. They secured a viewing almost the next day and the same tenant signed a one-year tenancy agreement much to my appreciation. Connells were available to speak to at all times and their extended opening hours were useful to me as I work full time as well as being a landlord.
Robert Β· 26 August 2022
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5/5
GoogleIve had a lot of dealings with Estate Agents over the years, and most of them mediocre to appalling. This time around dealing with Reiss from Connells was a smooth and pleasant affair. A very well presented man, knowledgable and made the whole process seamless and easy. Connells have ticked all the boxes of excellent. They will be the first point of call in the future and recommend. An all round thumbs up
MillionDollar Β· 27 August 2019
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5/5
GoogleCurrently im going through the buying processes with connels. Everyone is always happy to help with anything you need. I viewed a house just under 2 months ago with Jet who answered all my questions and gave me confidence enough to go through with purchasing
Ryan Β· 26 October 2023
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4/5
GoogleVery good service, in fact they were happy to help by doing things that really weren't part of the package. Their price was very competitive and provided a better service than others at that same competitive price. I really appreciated the "above and beyond" and felt safe using them. I'll happily be using them again, especially after being disappointed with another ( very close) agent. All the members of the team felt professional. Thankyou
Kenneth Β· 13 November 2018
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5/5
GoogleThank you Ed Farmer and your very friendly and professional approach with a great back up team, including Ainish, Jenny and Chris.
As soon as tenants gave notice, new tenants were found, thus avoiding any unnecessary voids. Always keen to support and look at best options available with tenants finding/management fees. Thank you. Taylor and Christina
Taylor Β· 26 October 2022
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5/5
GoogleRyan came round and was very helpfull and knowledgeable
Paul Β· 29 December 2023
Agent replied Β· 25 August 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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2/5
GoogleFirst time buyer. Went into Stafford office. Had my Was told there was nothing in my price range. Even though there was a property listed. My details were taken. Have literally heard nothing. I had a totally different experience with Dourish and JBJ. Really quite disappointed.
Jenny Β· 26 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.