Trusted Agent profile · Stafford
★★★★★
299 reviews across 1 platform
Unit 3C Salter Street, Stafford, ST16 2JU
Connells Lettings's office in Stafford, at Unit 3C Salter Street, is rated 4.5 out of 5 across 299 reviews on 1 platform, including 299 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Connells Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stafford.
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
1/5
GoogleI had a small amount of deposit (deduction) kept by the branch in Stafford, which I have been chasing for monthsNegativeResponsiveness, Quality, Professionalism, Value
Hello, we are very sorry to hear that you believe the service of our team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
5/5
GoogleGreat estate agents to work with, really simple process for me and very interested to help. I had Hannah Haynes ring me up personally about a property she thought I'd like, which I now live in, really proactive. Ed Farmer dealt with me from then and he was really helpful and got me sorted with the paperwork with very little stress.
5/5
GoogleI had an enquiry I needed to make and phoned up Connells and jack answered the phone. He answered every question I had with great professionalism and just had a lovely manor over the phone. Would highly recommend Connells to anyone
5/5
GoogleDue to very poor service at several other agents I phoned Connels not hoping for much at all but after speaking with Reiss I was quite positive he could help us. He was more than willing to put himself out for us and on a very busy weekend. Fortunately we didn't require to rent a property in the end but appreciated that Reiss understood our situation.
5/5
GoogleWe cannot speak highly enough of the service provided by Ed and his fantastic team of people. My wife and I have a small portfolio of buy to let properties in Stafford, the advice and professional approach of Connells in assisting us with all aspects of letting out our properties is second to none as far as we are concerned. Thanks guys! Bob & Irene Mercer.
5/5
GoogleExcellent and efficient process all the way through, despite the difficult circumstances around the country at the moment! Particular thanks go to Meg, Ed and Jess who all helped out with the move, nothing was too much trouble and even after the move, this level of service has continued. Would recommend (this experience is with Connells Stafford).
5/5
GoogleCurrently going through the purchase of my first property, Sian Williams the Mortgage provider has been fantastic throughout the entire process. Prompt, knowledgeable and has made the whole process very stress free. I will be recommending her services
5/5
GoogleWe always use Connells to find us the perfect tenants for our rental properties. Megan and Hannah always go the extra mile to make sure our needs are met and exceeded. Why go anywhere else when you always get this excellent, professional service! Thank you for another perfect tenant.PositiveProfessionalism
5/5
GoogleExcellent service. Upon completion of the purchase of our flat, Connells were able to provide us with a suitable tenant within days and attend to all the details quickly and professionally.
Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that our Stafford team provided a 5-star service!
5/5
GoogleThanks to all at Connells Safford the whole selling experience was excellent and almost effortless on my part. My property was empty at the time of the sale and all the viewings were handled by the staff , which resulted in my sale being completed in 6 weeks. Well done to all and thanks again for all your help. Kindest regards Paul W
5/5
GoogleI have always had an excellent experience with Connells branches across the country and Connells Stafford did not disappoint. Hannah provided a brilliant, friendly and professional service throughout the letting process and I would highly recommend using Connells if you are looking to rent a property in the area. Thank you for all your help.
5/5
GoogleReiss was helpful and approachable gave me most helpful advice and information about the property.
5/5
GoogleI have recently purchased my new home through Connells Stafford, I dealt mainly with Imogen andJet and cannot praise them highly enough, nothing was too much trouble and all communication was handled swiftly. Thank you both.
5/5
GoogleUsed Sian as our mortgage advisor, she's been brilliant in helping us to navigate all of the financials, as well as providing advice or help on other areas of home buying! Would recommend to anyone :)
5/5
GoogleExcellent approach from Connells for letting the property recently!! I'm personally thankful to Mr. Reiss, the youngest man, to setup the deal and best wishes for his bright future.
Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that Mr Reiss and the Stafford team provided a 5 star service!
5/5
GoogleI found Connells staff really helpful, professional, and freindly, and it was such that i decided to rent through connells, both Ed farmer and Hannah helped us feel welcome in an area were unfamilar with, and so far weve settled in ok, more importantly we have a roof over our heads 👍PositiveProfessionalism
5/5
GoogleFirst time renting out my property with Connells and I have to say I’ve been really impressed with the service I have received. Both Megan and Jennifer are really organised, professional and swift with dealing with enquiries, couldn’t ask for anymore, thank you!PositiveResponsiveness, Professionalism
5/5
GoogleThanks Reiss for making the process nice and easy. 👍 …
1/5
GoogleWhat business “opens” at 8.30am but has meetings for first hour... ie no one actually answers the phone...? So you actually open at 9.30am!
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
1/5
GoogleWhat business “opens” at 8.30am but has meetings for first hour... ie no one actually answers the phone...? So you actually open at 9.30am!
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
5/5
GoogleWe had the pleasure of dealing with Meg and Ed, very professional and both very knowledgeable about the property and the area. Moving from South Manchester to rural Staffordshire, was a big decision. meg and Ed helped us through the moral maze and we cannot wait to move into our new home.PositiveProfessionalism
5/5
GoogleWe have just had our mortgage offer which was sorted for us by Sian. She has been great throughout the process, very supportive and responded to any queries quickly.
1/5
GoogleVery poor customer service, good luck trying to get any money back out of them.
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
5/5
GoogleThe lettings team at Connells are first class, great communicators and deliver on their commitments. If you are looking for a management company in Stafford, go no further.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Connells Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stafford.
