Butters John Bee Stafford reviews

★★★★★ 5/5

Trustpilot

Friendly and fantastic service!

Friendly and fantastic service!I recently dealt with Michael Ferris when enquiring about renting a property in the area. He was very helpful and couldn’t have done more for us. He always followed up with a call when he said he would. I would definitely recommend BJB to anyone looking to rent/buy. Very informative and professional. Thanks again Michael!

Emma · 10 October 2019

★★★★★ 1/5

Trustpilot

Worst agency ever

Worst agency ever, they are stealing your money, ignoring the messages and calls, as a landlord I don’t recommend this agency and will never use it again, EXTREMELY UNPROFESSIONAL.

RAMUNAS · 13 July 2026

★★★★★ 5/5

Trustpilot

Couldn't of asked for more from Butters…

Couldn't of asked for more from Butters John Bee. Michael made what can be a very stressful situation a breeze and kept us up to date at all times. The LetTrak app is fantastic to monitor the progress of your move and also be able to electronically upload vital documents. 10/10, thanks again for all your help Michael.

Tom · 12 September 2019

★★★★★ 5/5

Google

The service received from Butters John Bee in Stafford has been exemplary. Residential Sales Consultant Laura Jones was extremely attentive and helpful in the sale of my late father's house. I highly recommend their services.

Anne · 17 June 2023

★★★★★ 5/5

Google

First class professional service from all at Butters John Bee, Stafford. Special thanks to Ryan who kept us informed every step of the way. Would highly recommend to others.

James · 18 November 2023

★★★★★ 5/5

Trustpilot

Amazing service from Chelsea.

We have just had the most amazing experience with Butters John Bee Newcastle Under Lyme. Chelsea Woodroffe is a credit to the company and has been an absolute dream with us. She has made it so easy for us to transition through each application stage and kept in regular contact. We are so happy with our new house.

Cerys · 4 July 2019

★★★★★ 5/5

Google

Had a slightly stressful move due to covid 19 restrictions along with other factors but BJB Stafford were exceptional in helping me along the way and kept pushing the purchase through. Highly recommend them. Also special mention to Isabel from just mortgages who works alongside BJB, exceptional service as well.PositiveQuality, Professionalism

Shane · 17 June 2021

★★★★★ 2/5

Google

Sold house quickly but completion yet to take place cant get sny reply from anyone as to whats happening

Martyn · 16 January 2026

★★★★★ 5/5

Trustpilot

Excellent service

I have been on a viewing with Corrie from the Crewe branch and I was very pleased with her knowledge and how much information she gave me. She explained all about the deposit options and the whole process of renting as I have never rented before. She made me feel relaxed and comfortable, Thank you Corrie.

Mrs · 13 February 2020

★★★★★ 5/5

Google

Lewis guided us through the property with ease, highlighting the features and standard of fixtures and fittings throughout. We conversed freely and felt totally as ease. He's an absolute star.

Kerri · 28 September 2025

★★★★★ 5/5

Trustpilot

Excellent Service

Have dealt with Charlotte from the first viewing right through the transaction. She is friendly, professional and kept on top of the progress through conveyancing. Highly recommend.

DP · 1 December 2023

★★★★★ 5/5

Trustpilot

Myself and my partner would 100%…

Myself and my partner would 100% recommend BJB. They have made the move into our rental property as smooth as possible and have been timely in dealing with any requests we had for the landlord. Fay has been particularly helpful in enabling communications between ourselves and the landlord, and ensuring that all parties are happy! Thanks Fay!

Rebecca · 11 April 2019

★★★★★ 5/5

Trustpilot

Professional service

I experienced a smooth, efficient professional service from the team at Sandbach with particular thanks to Reuben who was unfailingly polite and helpful and for whom nothing was too much trouble. I should like to wish the whole team a very merry Christmas and happy New Year

Liz · 22 December 2021

★★★★★ 5/5

Trustpilot

Liz has been absolutely phenomenal in…

Liz has been absolutely phenomenal in dealing with my queries, after what was turning into a nightmare situation, Liz has taken on my property and is chasing everyday for me, it’s times like this that shows the true quality of the staff Butters John Bee who go above and beyond! Thank you Liz xx

Madeeha · 6 May 2020

★★★★★ 5/5

Google

Jo Evans has been extremely helpful and patient with my mother in laws move. She finally moved and was able to collect the keys from the office and was presented with a gift box too! Great touch. Very proffesional from start to finish.

Peter · 17 June 2022

★★★★★ 1/5

Trustpilot

Truly Awful Service

We've been dealing with their Hanley (Stoke) branch. They're supposed to be managing a property but have done pretty much zero (apart from take their cut every month), and we're basically dealing with everything ourselves.

RUBAN · 12 May 2026

★★★★★ 5/5

Trustpilot

Great service …

Just thought I’d mention what fantastic service I received from Celine Hollinshead when she came to value our house . She answered all of our questions & took the time to explain anything I didn’t quite understand there wasn’t a rush at all . I’m very happy with the service I received from Celine

Ron · 3 December 2024

★★★★★ 1/5

Trustpilot

Not interested at all. Didn’t verify Facts.

Wanted a view a property in Cannock area. Told no, as only can view if I’ve sold my house. I am buying with my mother who is a cash buyer. But they didn’t even ask this. Just assumed that we were not in a position to buy and had two homes to sell, and therefore not viable. I had lost interest at this point as the Only thing they were interested in was then coming to value our properties. Drumming up more business. Poor service and a possible lost sale which is a shame.

KW · 5 July 2023

★★★★★ 5/5

Google

Lewis from Butters John Bee showed us around a property in Stafford and was pleasant, friendly, informative and professional. An excellent representative for Butters J. Bee.

Mary · 28 October 2025

★★★★★ 5/5

Trustpilot

Chelsea has been really helpful and…

Chelsea has been really helpful and quick to respond to any questions or concerns we have had.She was very patient with us and was always willing to explain everything to us as we didn’t understand some bits.We have had a really pleasant experience with butters and look forward to moving into our new home shortly

Laila · 17 October 2019

★★★★★ 5/5

Trustpilot

Great for maxmising revenue!

Just used bjb to let my third investment property and take over the managment. As per usual this was a seemless process with advice from the team on buying and setting up in a company name to maximise my return. Thank yoh ti all the team especially Michael with his cheeky southern ways!

Kate · 27 June 2020

★★★★★ 5/5

Trustpilot

Amazing help from lucy

Amazing help from Lucy Strassman with It being our first time renting we fount that Lucy went the extra mile too make sure we understood everything And answered every query we had fast and informative and still followed up see if everything was okay after we had moved in 10/10 would highly recommend

Kieron · 24 June 2020

★★★★★ 5/5

Trustpilot

From start to finish the process has…

From start to finish the process has been stress free and easy. All staff are polite and very helpful to deal with. I would highly recommend Bjb Hanley. I would also like to say a big thank you to Lucy Strassmann for always been on hand to answer any of my questions.Kindest regards Hayley

Miss · 24 February 2020

★★★★★ 5/5

Trustpilot

butters john bee Crewe

This is the now second property I have let with Butters John Bee Crewe.A very experienced and helpful team who have always dealt effectively in finding the right tenant within a good time scale.Special mention to Steve Parker, Rebekka Gill and Michael Ferris who have given there time and expertise along the way.

Craig · 19 June 2020