Trusted Agent profile · Stafford

Ashberry Homes West Midlands Stafford reviews

4.5

★★★★★ Excellent

629 reviews across 2 platforms

Lichfield Road, Stafford, ST17 4FD

Part of Ashberry Homes West Midlands, see every office.

Ashberry Homes West Midlands's office in Stafford, at Lichfield Road, is rated 4.5 out of 5 across 629 reviews on two platforms, including 3 Google reviews rated 5.0.

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5.0 / 5

3

Reviews on Google

This office

Trustpilot logo

626

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Stafford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic service and a huge Thankyou…

Fantastic service and a huge Thankyou to Tracy Martin for helping us to purchase our new home. Tracy you were wonderful and very patient with John and myself aNd you made such a difficult decision very easy and smooth x

Julie · 19 January 2022

Agent replied · 12 June 2024

Hello Julie and thank you for your fantastic review, and congratulations on your new Ashberry home.We're really pleased to hear that you're happy with the service that you've received from your Sales Advisor Tracy, at Moorfields View.This is the type of feedback that we strive to ensure we receive.Please be assured we will pass on this great feedback to your divisional team.Thank you again for your review, and for choosing Ashberry for your new home!Team Ashberry

5/5

Trustpilot

Customer Service

I’d like to say that I had a very good experience with Ashberry during my two visits. I haven’t yet finished my transaction but this far it’s been A1.

Shaun · 6 April 2023

Agent replied · 12 June 2024

Hello Shaun and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry

5/5

Trustpilot

Absolute fantastic service

Absolute fantastic service. Sharon went out of her way to help us and been so helpful. Nothing was was too much trouble and we look forward to moving into our new home!!

Mrs · 11 March 2020

5/5

Trustpilot

The sales person was really good at her job.

The sales person was really good at her job, she answered every question we asked her and was very knowledgable in all the aspects of the plot we were looking at.

Colin · 24 January 2023

Agent replied · 12 June 2024

Hello Colin, thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Team Ashberry!

5/5

Trustpilot

Outstanding service

I saw a lovely 3 bedroom house, booked an appointment post financial qualification and was able to reserve my home. The Ashberry sales representative was amazing and explicitly enlightened me on the development. Am happy I chose Asberry Homes being a dirst time buyer

Moore · 17 February 2021

Agent replied · 12 June 2024

Hello and thank you for your review, and for letting us know about your great experience of reserving your new home with Ashberry! We're so pleased to hear that you received amazing service from our Sales Advisor and have found your perfect home with us.Thank you so much for your review, and for choosing Ashberry!Team Ashberry

5/5

Trustpilot

My partner and I are truly grateful for…

My partner and I are truly grateful for our new home thanks to the amazing team at Cherry Fields, Ashberry Homes. We have been taken care of by Jane and Nilesh who have made this journey stress free and more enjoyable. Thanks so much.

Sama · 12 February 2021

Agent replied · 12 June 2024

Hello Sama and thank you for your review, and for sharing your fantastic feedback with us! It's wonderful to hear that our team at Cherry Fields, and especially Jane and Nilesh have taken great care of you and made your experience smooth and enjoyable.This is the type of feedback we love to receive - thank you so much for taking the time to leave your review and congratulations on your new Ashberry Home!Team Ashberry

5/5

Trustpilot

Becky made our experience Amazing!!

I had an exceptional experience with Becky the weekend Oct 31st! She is extremely knowledgeable, customer focused and genuinely warmhearted! She made my husband and I feel empowered as we search for our first home! I have spoken with several developers throughout this process and Becky by far is the best! I would recommend her and Ashberry Homes to anyone who looking to get into a new home! Ashberry you all have a gem on your hands!!

Susan · 4 November 2020

5/5

Trustpilot

We were very impressed with Anna

We were very impressed with Anna, she explained everything to us!…very nice & friendly lady, she should have the 5 *…We are downsizing, it helped Anna knew the house we are buying very well!, which was very helpful!*****

Gwen · 25 January 2022

Agent replied · 12 June 2024

Hello Gwen and thank you so much for your great review.We're so pleased to read of your experience at our Beaumont Park development and can't wait to share your review with your Sales Advisor, Anna, as well as the rest of your divisional team.We wish you all the best in your new Ashberry home! Team Ashberry

5/5

Trustpilot

The team of two is fantastic

The team of two is fantastic. They take time to help and expliain throughout the process and are always very professional and polite. No matter how many questions asked. Jan and Kenneth thank you for all your support

Nirmaljeet · 18 January 2022

Agent replied · 12 June 2024

Hello and thank so much for your review, and congratulations on your new Ashberry home.We're so pleased to hear about the great service you have received from your Sales team Jan and Kenneth, at The Wavendon Collection.Please be assured your great feedback will be passed along to your divisional team.We wish you all the best in new Ashberry home and would love to hear back from you once you're all settled in? Team Ashberry

5/5

Trustpilot

Great experience

Great experience, amazing help and support and service from Karen at Hartshorne View. Very easy to get along with and I would definitely recommend to others

Darren · 10 May 2023

Agent replied · 12 June 2024

Hello Darren and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry

5/5

Trustpilot

The staffs are very friendly and always…

The staffs are very friendly and always willing to help.

Edward · 16 May 2024

Agent replied · 12 June 2024

Hello Edward and thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry

5/5

Trustpilot

Friendly and helpful team

Friendly and helpful team. I’m pleased with the services received so far. Looking forward to completion soon.

Victor · 5 December 2023

Agent replied · 12 June 2024

Hello Victor and thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry

5/5

Trustpilot

Crissie

Big shout out and thankyou to Crissie, our sales advisor, first class service all the way, so far the journey has been flawless, a very dedicated team with 100% client focus in mind, thankyou

Rachael · 24 May 2022

Agent replied · 12 June 2024

Hello Rachael and thank you so much for your fantastic review regarding the service you received from your Sales Advisor, Chrissie. This is the type of feedback that we strive to ensure we receive! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Team Ashberry

5/5

Trustpilot

Honest opinion

Beautiful houses, dawn has been extensively helpful, but my god this is a complicated process

Ke · 23 May 2025

5/5

Trustpilot

Excellent customer service

Bernard · 24 September 2025

5/5

Trustpilot

Great service!

Great service so far, Tom has been super helpful and very responsive. His advice helped us decide on securing a home with Ashberry at Elizabeth Gardens.

Nonye · 5 July 2020

5/5

Trustpilot

Adam and Rachel have been super helpful…

Adam and Rachel have been super helpful from the point of enquiry! They have answered any questions we had about the property and made us both feel comfortable with buying the property

Ruby · 10 May 2022

Agent replied · 12 June 2024

Hello Ruby and thank you so much for your fantastic review and congratulations on your new Ashberry home!We're so pleased to hear about the service you received from your Sales team, Adam and Rachel at New Cardington Gate!Please be assured your kind feedback will be passed along to your divisional team.We wish you the best for the rest of your journey into your new home.Team Ashberry

5/5

Trustpilot

Fantastic experience

The experience in purchasing the property at Calderwood has been fantastic. The sales manager Kara has been extremely helpful and informative throughout and made the journey seamless.

Customer · 17 December 2019

1/5

Trustpilot

Bought a house from Ashberry / Bellway…

Bought a house from Ashberry / Bellway a year ago, the average time to deal with a snagging issue is about 8 weeks, Pauline in customer service doesn't care and neither do the senior managers. Upkeep of the area whilst building is going on is poor, gardening not done, weeds not removed, roads not cleaned etc. We live in a lovely area and wouldn't move but this is down to the neighbours not the builders.

Steve · 30 August 2019

5/5

Trustpilot

A very big thank you to the team at…

A very big thank you to the team at Cherry Fields, Ashberry Homes. We have been taken care of by Jane and Nilesh who have made this journey stress free and more enjoyable. Thanks so much.Meera and Manjinder.

Meera · 12 February 2021

Agent replied · 12 June 2024

Hello Meera and thank you for your review, and for letting us know about your great experience! We're thrilled to hear that you feel you've been well-taken care of by Jane and Nilesh. Congratulations on your new Ashberry home at Cherry Fields and we hope the rest of your journey with us is just as enjoyable!Many thanks again for your review. Team Ashberry

5/5

Trustpilot

Now Build Purchase

Have reserved a new build property with Ashberry Homes.The sales team, Suzie and Deborah could not have been more helpful. They were friendly and obviously very experienced. Looking forward to seeing the house progress!

Christina · 18 November 2021

Agent replied · 12 June 2024

Hello Christina and thank you so much for your great review. We're so pleased to read of your experience at our Chestnut Grove development and can't wait to share your review with your Sales Advisors Suzie and Deborah, as well as the rest of your divisional team. We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Team Ashberry

5/5

Trustpilot

Sarah has been absolutely fabulous

Sarah has been absolutely fabulous - extremely professional and pleasant. We could not have asked for better service! Ashberry Homes very lucky to have her.

Adam · 24 March 2020

5/5

Trustpilot

When its completed I will Review.

Not today, maybe next month.

Finbar · 18 May 2024

Agent replied · 12 June 2024

Hello Finbar and thank you for taking the time to leave this review. We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry

4/5

Trustpilot

So far so good

So far so good. Your staff is helpful.

Yuk · 5 March 2024

Agent replied · 12 June 2024

Hello and thank you for your kind words! We wish you all the best in your new Ashberry home. Many thanks, Team Ashberry

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