Trusted Agent profile · St Neots
★★★★★
1,005 reviews across 2 platforms
Nuffield Road, St. Neots, St Neots, PE19 0AW
Orbit's office in St Neots, at Nuffield Road, is rated 3.3 out of 5 across 1,005 reviews on two platforms, including 1 Google review rated 4.0.
Every review we hold for the St Neots office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent and professional service from…
Excellent and professional service from everyone I have spoken too.
Hi Katie, thanks for your review. We're really pleased you were happy with the service you received. Thanks, Orbit
5/5
TrustpilotThe man that came was very helpful done…
The man that came was very helpful done is job to a high standard
Hi,Thank you for taking the time to leave some feedback, we're very glad to have helped and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotThe gentleman that did the gas safety…
The gentleman that did the gas safety check was polite, friendly and helpful.
Hi James,We’re really glad to have helped and thank you for taking the time to leave some feedback. Thanks, Orbit.
1/5
TrustpilotHorrendous
Horrendous. Emergency repair put through at 7.38am for bad leak in kitchen. Told 4 hours.5pm. Nothing.Been on hold for 5 hours no one answers the phone. Have emailed them my call list. Disgusting
Good morning, I am sorry to hear about the difficulties you are facing. If you wish to talk to Orbit regarding these issues, please call our Customer Relations team direct line on 02476 438 244 to discuss further or you can call 0800 678 1221 to speak with the Customer Service Hub.Kind regards,Customer Relations team
5/5
TrustpilotGreat staff and well maintained flats
Great staff and well maintained flats, I love it here, feels like home already
Hi Jamila,Thank you for taking the time to leave some feedback, this is wonderful to hear and we're glad to be of help. Thanks, Orbit.
5/5
TrustpilotListened too
I was Listend too by Donna. She is very attentive and Fully listened to my needs and advised me very well. Very good experience on my 1st phonecall.
Thank you for your review Leanne. We will share these kind words with the team.
5/5
TrustpilotThe manager and handyman are second to…
The manager and handyman are second to none.
Hi Joy, thanks for taking the time to leave some feedback, we're really glad to have helped. Thanks, Orbit
5/5
TrustpilotExcellent customer service brilliant…
Excellent customer service brilliant lady listening to me about my mental health gave me time to explain the situation. Made me feel relaxed and offered me lots of support thank you so much you wonder woman
Thank you for taking the time to leave such lovely feedback. We will make sure to share this with the team.
5/5
TrustpilotAnnual gas review …
The engineer was friendly and respectful. He was als knowledgeable.
Hi Janet,Thank you for taking the time to leave some feedback, we're really glad to have helped. Thanks, Orbit
5/5
TrustpilotDid the job
Quick efficient did exactly like he was meant to do
Hi Heidi,We’re really glad to have helped, and thank you for taking the time to leave some feedback. Thanks, Orbit
5/5
TrustpilotThe man that did our gas check was…
The man that did our gas check was really good
Hi Georgina,Thank you for your review. We're pleased you were happy with the service. Thanks, Orbit
5/5
TrustpilotHappy with Angel who showed me around…
Happy with Angel who showed me around and signed me up. Excellent service
Hi Peter,Thank you for taking the time to leave some feedback, we're so glad to have helped and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotThe lady who phoned me to help me with…
The lady who phoned me to help me with my situation was Very helpful pleasant and given me the help to find out if I can get extra help for my situation a very nice lady
Hi Tony, thank you for taking the time to leave such lovely feedback. We will ensure this is shared with the team.
5/5
TrustpilotEngineer polite and professional
Engineer polite and professional, it's also nice to see the same face
Hi Debs, it's great to hear this and we'll share your comments with the team. Thank you for taking the time to leave some feedback, thanks Orbit.
5/5
TrustpilotVery helpful nothing too much trouble…
Very helpful nothing too much trouble highly recommended
Hi Angela, Thanks for taking the time to leave some feedback. We're glad you were happy with the service you received. Thanks, Orbit
5/5
TrustpilotProfessional people that know what and…
Professional people that know what and how to do their job.
Hi Mateusz,We're delighted to have helped and thank you for taking the time to leave some feedback. Thanks, Orbit.
5/5
TrustpilotMy experience was very good
Hi Yasainy, Thanks for your feedback. We're really happy to hear about your positive experience with us. Thanks, Orbit
4/5
TrustpilotGood job
work carried out well. The pressure in the taps and shower in bathroom is awfully low,
Hi,Thank you so much for the feedback, we're glad to have helped and will share your comments with the team. If there's any issues, please let us know and we'll have someone get in touch.Thanks, Orbit.
5/5
TrustpilotFriendly and professional visit
Friendly and professional visit. Also got some other fixtures to be done promptly.
Hi Nicola,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotHelpful and friendly
Call taker was polite friendly and very helpful.
Hi Debbie, Thanks for taking the time to leave some feedback, we're really glad to have helped. Thanks, Orbit
5/5
TrustpilotThe chap who carried out the service…
The chap who carried out the service was very nice,and done a good job.
Hi Simon,Thank you so much for the feedback, we're glad to have helped and will share your comments with the team.Thanks, Orbit.
1/5
TrustpilotAbsolute joke
Absolute joke, how on earth they are still operating is beyond me, have been trying to do a mutual exchange since august and has been delayed time and time again by these cowboys, was supposed to swap this weekend but these muppets failed to inform the other housing association
Good Morning Dawn, I am sorry to hear of the issues you have experienced with your mutual exchange,, so that we may look into this further, please contact our Customer Relations team on the below. Customer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
4/5
TrustpilotHe was polite showed me his id also…
He was polite showed me his id also carry out work quickly
Hi Trudy,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotVery nice engineer
Very nice engineer , thorough
Hi Val, Thanks for taking the time to leave some feedback, we're really glad to have helped. Thanks, Orbit
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
