5/5
TrustpilotInspection carried out efficiently by…
Inspection carried out efficiently by friendly staff
Agent replied · 22 October 2024
Hi Pam, thanks for your review. We're pleased you were happy with the service you received. Thanks, Orbit
Trusted Agent profile · St Neots
Orbit St Neots reviews
★★★★★
1,004 reviews across 2 platforms
Nuffield Road, St. Neots, St Neots, PE19 0AW
Orbit's office in St Neots, at Nuffield Road, is rated 3.3 out of 5 across 1,004 reviews on two platforms, including 1 Google review rated 4.0.
Reviews
Every review we hold for the St Neots office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAs always BSW polite and professional
As always the gas safe guy from BSW was polite professional and helpful
Agent replied · 29 August 2024
Hi Lawrence,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
1/5
TrustpilotWorst housing association in england
This is quite possibly the worst housing association in england by far,the majority of staff dont care so there managment infastructure must be a joke, what are they actually managing again? Want a nice stress free experience? Your better off running a mile from this one!
Agent replied · 15 June 2024
Good Morning,I am sorry to hear the issues you have had. If you would like to contact my team directly we will look into this for you.Customer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
5/5
TrustpilotOrbit have been very good and the…
Orbit have been very good and the website is easy to use.
Agent replied · 29 August 2024
Hi Paula,Thank you for taking the time to leave some feedback, we're really glad to have helped and will share your comments with the team. Thanks, Orbit.
1/5
TrustpilotPurchased new house from orbit many defects which have been an uphill struggle to get rectified customer service poor and dismissive quality of finish indoors very poor outdoors terrible maintenance
Purchased new hoyse from orbit
Agent replied · 25 December 2024
Hi Jean, Thanks for your feedback. We're really sorry to hear about your experience with us.So that the team can get in touch with you, could you please respond with your details to the Trustpilot request we've just sent privately.Thanks, Orbit
5/5
TrustpilotWas really quick and easy
Was really quick and easy, engineer was really nice.
Agent replied · 22 October 2024
Hi Rebecca,We're delighted to have helped and thank you for taking the time to leave some feedback. Thanks, Orbit.
1/5
TrustpilotNever happemd (have explained this…
Never happemd (have explained this already), apparently not needed
Agent replied · 22 October 2024
Hi,We're sorry to hear this. So that the team can help and advise you, please could you describe your situation in the contact form below or by calling 0800 678 1221 and they'll be in touch to support you further. Thanks, Orbit.https://www.orbitcustomerhub.org.uk/contact-us/email/
5/5
TrustpilotFriendly & so helpful
Agent replied · 25 December 2024
Hi Nicholas, Thanks for your review. We're really pleased you were happy with the service you received. Thanks, Orbit
5/5
TrustpilotVery professional and helpful.
Agent replied · 25 December 2024
Hi Linda, Thanks for your review. We're really glad to have helped. Thanks, Orbit
5/5
TrustpilotThe engineer who came was excellent
The engineer who came was excellent. He checked everything and replaced the alarm.
Agent replied · 29 August 2024
Hi Yvonne,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team.Thanks, Orbit.
4/5
TrustpilotI have just got in contact about a…
I have just got in contact about a problem I have and have asked for some advice or help and I am waiting for the next step to proceed
Agent replied · 15 June 2024
Thanks for your feedback Tony. We hope you are happy with the service you receive.
4/5
TrustpilotAll part of the move was made in a…
All part of the move was made in a professional way
Agent replied · 29 August 2024
Hi John,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotVery good I’m really happy job is done…
Very good I’m really happy job is done and I feel safe now
Agent replied · 29 August 2024
Hi Katarzyna,Thank you for taking the time to share some feedback, this is amazing to hear. We're glad to have helped and will share your comments with the team.Thanks, Orbit.
5/5
TrustpilotGood job recommend
Good job, friendly, thorough, polite and experienced
Agent replied · 22 October 2024
Hi Barrie, We’re really glad to have helped and thank you for taking the time to leave some feedback. Thanks, Orbit
5/5
TrustpilotHelpful
Helpful, friendly and professional
Agent replied · 25 December 2024
Hi Sam, Thanks for taking the time to leave some feedback, we're really glad to have helped. Thanks, Orbit
3/5
TrustpilotOops
He came to do what had already been done 3 weeks prior
Agent replied · 29 August 2024
Hi Gordon,Thank you for taking the time to leave some feedback, we will share your comments with the team and are sorry if this caused any inconvenience. Thanks, Orbit.
4/5
TrustpilotHelpful very helpful
Agent replied · 25 December 2024
Hi Martin, Thank you for your feedback! We're glad we've been helpful! Thanks, Orbit
5/5
TrustpilotRobert Heath are always professional
Robert Heath are always polite, respectful, professional and very thorough
Agent replied · 29 August 2024
Hi Sherry, we're glad to hear that you had a good experience. Thanks, Orbit.
5/5
TrustpilotFirst time living independently
This is my First time living independently was overwhelmed by everything that needed Sorting. Very thankful for the guidance i received from my housing coach. Was encouraging having someone there to help with the process and made it feel less scary. I enjoyed the phone sessions because I felt more confident remembering and learning what to do in situations and how to get help if needed also the lady was so friendly. I'm amazed to hear about all the different services orbit provide to encourage and help their tenants.
5/5
TrustpilotEngineer arrived promptly
Engineer arrived promptly, done all his check efficiently
Agent replied · 22 October 2024
Hi,We’re really glad to have helped and thank you for taking the time to leave some feedback. Thanks, Orbit
5/5
TrustpilotJust a friendly gentleman
Agent replied · 25 December 2024
Hi Pauline, Thanks for taking the time to leave some feedback. We're really glad to have helped. Thanks, Orbit
4/5
TrustpilotGod customer service
Agent replied · 25 December 2024
Thanks for sharing your feedback and rating Abdellatif!
5/5
TrustpilotSuch a lovely kind women who understood…
Such a lovely kind women who understood me and my wellbeing. Verying caring with her words and felt like she generly felt like she felt about how i and my chikdrem have been treated Very greatful..
Agent replied · 15 June 2024
Hi Kaylea, thank you for leaving such lovely feedback. We will pass your kind words on to our team.
5/5
TrustpilotSoon as he got on site he straight on…
Soon as he got on site he straight on with work.Great service.👍.
Agent replied · 29 August 2024
Hi Arthur,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
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