Trusted Agent profile · St Neots
★★★★★
832 reviews across 2 platforms
Cambridge Road, St Neots, PE19 6AJ
Morris Homes Eastern Ltd's office in St Neots, at Cambridge Road, is rated 4.2 out of 5 across 832 reviews on two platforms, including 31 Google reviews rated 3.5.
Every review we hold for the St Neots office, from every platform, shown as written. First names only.
5/5
TrustpilotBroadacre
We visited the Morris Homes development at Broadacre (Shepherd Road) in St Anne’s on the sea last week. Lizette arranged our visit and Phil welcomed us. The show house is beautiful. We were very impressed. The design is excellent. The fittings are top class.
5/5
TrustpilotHunsbury Grange
Jess at Hunsbury Grange was so professional, friendly and helpful. We felt really taken care of.
5/5
TrustpilotExcellent customer service at Morris Homes
I want to share my experience of the excellent customer service I received at Morris Homes over the last two weeks. The showhome was presented with the highest level of quality, and the sales consultant offered excellent care and support, which made the prospect of owning a home seem seamless. Thank you for such a great experience!
5/5
TrustpilotGiving builders a good name! I rarely write reviews but I couldn’t…
I rarely write reviews but I couldn’t be happier with the service I’ve received from Claire and Paul at Morris Homes, Shelbourne. It’s been excellent from start to finish, going above and beyond to make the move to our new home as smooth as possible. Built to a fabulous standard and any little snag dealt with immediately. Thank you so much, all the little touches are so appreciated. Would highly recommend!
5/5
TrustpilotAbove and Beyond
The Salesladies Lisa and Victoria at the Lathom Grange site are very knowledgable and extreamly helpful nothing is too much trouble and in the time i have been dealing with them over the past 12 months they have helped me considerably making every aspect of my purchase a happy one Thank You both...
5/5
TrustpilotQuality experience and advisor Nicky
Sales Advisor Nicky Douse very helpful, welcoming and professional. Lots of information provided and time to look at show houses. Impressed with exteriors and interiors with quality equipment and lay out of site very good. Brochures and web site clear and demonstrate quality of company principles.
5/5
TrustpilotWe called into Morris Homes
We called in to Morris Homes Kirkham/Wesham for information on the development and to see the show homes.
5/5
TrustpilotThe Orchards
Kim and Hannah at The Orchards are great. They were very supportive, understood our needs and helped to meet them. They have in depth knowledge which has been very helpful in personalizing our home. They are responsive and very kind. The whole process has been smooth and stress-free.
5/5
TrustpilotCarol and Jo are so incredibly helpful
Carol and Jo are so incredibly helpful. We are planning a relocation from the South West to the North West, at a specific time, so have had lots of questions! They have taken the time, both over email and then in person, to carefully answer our queries. We feel really valued and in good hands. Thank you and looking forward to speaking to you again soon.
5/5
TrustpilotMorris homes
Dealt with a lovely lady today called jan.
4/5
TrustpilotA great experience
Carol was very helpful, friendly and knowledgeable about the houses and the specifics. We didn't feel rushed and had the option to ask all the questions we had.
5/5
TrustpilotGreat experience purchasing our first home
Having enquired about the possibility of purchasing our first home, the team were incredibly helpful and informative without looking to just make a sale, being on hand for any questions and help every step of the way from enquiry through to moving day. Our home is superb quality and the experience was just as excellent
2/5
TrustpilotShocking customer service...
While we love our house from Morris Homes, the customer service has been absolutely shocking. When we first moved in it seemed to be fine. One builder was very helpful but since he has left the site it has gone downhill massively. They have been rude, arrogant and incredibly unhelpful. Half the jobs they were meant to do haven't been done and there's 0 communication about it. We're left in limbo most of the time. They only care about you up until they have their money then after that you may as well not exist.
5/5
TrustpilotUpholland gardens is amazing
Recently visited upholland gardens to enquire and Pam was very welcoming and helpful. Had an answer for everything we needed. excited to call back when we are ready.
5/5
TrustpilotBroadacre St Annes development
From the start sales advisor Lizette. Has been very helpful. All through the process. Nothing is too much trouble.The site manager is always there if needed. Customer care is always on the button. Can't prase them enough. I would recommend them if looking for a new home.
4/5
TrustpilotThe Willows, Kineton. We have lived in our house at The…
We have lived in our house at The Willows for a year now, and are very happy with the service we have received from our first viewing until now. Any problems that have cropped up have been promptly and efficiently attended to. We like the surroundings and are feeling quite settled in the house.
5/5
TrustpilotLovey development. Professional advice.
Spoke to Pam at upholland gardens today. Very helpful and informative, gave very clear information on the upcoming availability and gave great advice on how to proceed.
1/5
TrustpilotMorris Homes Boughton Grange Reservation
Reserving a property with Morris Homes on the Boughton Grange development was the single worst experience I have ever had with any company.3 words define Morris Homes as a company and their staff:- Rude- Uncaring- UnreasonableThey do not care about how they build their homes.Once they had my reservation deposit they ignored any queries and were overall uncooperative.During my reservation I highlighted numerous issues and damage to the property, which was extensive and even including but not limited to:- Holes in the interior/exterior walls- Dead grass because rubble was left under the turf- Peeling sealant- Badly cut flooring (which I paid extra for)When I highlighted issues with Morris Homes, I found that they will always tell you one thing in person, but then they will not bother to rectify any of their failings.The best I received was someone attempting to bodge damage with touchups and a trigger happy person with a sealant gun.They regularly informed me throughout that Morris Homes has a 2 year warranty so any problems I found would be better sorted once I had moved in. (Read the trustpilot reviews on how effective Morris Homes are in their warranty period).They also did not correctly follow their own site plans and drawings which I signed to when reserving. I recommend taking pictures of every document you sign in the sales office.I wish I had never I embarked on my Morris Homes journey of pure disappointment.
1/5
TrustpilotDon’t fall for the perfection of their show homes.
Very different from the show homes that you view, the finish of the painting and decorating is below standard. The kitchen fittings offered and fitted were full of faults, having to be replaced multiple times and still facing many problems with them over a year on. However they are refusing to fix these problems now. The stain free carpets are not as advertised, the flooring is full of bumps due to being sealed incorrectly. Creaking floor boards throughout the upstairs, faulty front door in the heat ( site manager advised to hose it down when the temperature is above 25 degrees 🤷🏻♀️) multiple leaks in the house due to faulty seals of windows and doors, and roads are yet to be finished 5 years on from first starting the development.I can go on and on, but these are just a few of the problems we are facing as a new build owner.
5/5
TrustpilotNice meeting Wendie 5 Stars
Nice meeting Wendie 5 Stars, very helpful.
5/5
TrustpilotPrinces Meadows -Kirkham
Met with Hannah this morning and looked round the show homes on sites. Couldn’t fault the service! Very informative and patient with us. No pushy sales tactics and very transparent and gave us good insights into the options available to us and the plan for the rest of the development. THANK YOU!!
1/5
TrustpilotDon’t touch Morris Homes
Having purchased several new build properties from different builders in the past, I had no reservations about buying another. How wrong I was!Morris homes are a different kettle of fish altogether.We purchased our house almost 2.5 years ago and we are still unable to use the garden. We are still in dispute with Morris homes via the NHBC as our ‘garden’ can only be described as a festering swamp resting upon a steep mountainside which also makes the house damp and the neighbours house damp.The builders left so much rubbish under our turf that you could feel it walking across the grass even with your shoes on.The house was just completely botched, their builders smashed exterior window frames with their scaffolding poles and all this time later, Morris homes are trying to fob us off with just painting over the damage.We still don’t have roads, just raised man holes and grids which damage our cars. We have to park 200m away from our driveway so our cars aren’t repeatedly damaged. Not ideal with two young children, one of whom is disabled and a blue badge holder.I could go on and on. Don’t believe the glossy brochures and show homes. The finish is shocking and nothing like you are promised.
5/5
TrustpilotThank you to Hannah at Princes Meadows…
Thank you to Hannah at Princes Meadows Hannah could not have more helpful and lovely throughout the perfect sales lady
5/5
TrustpilotWillows in Kineton
We visited The Willows in Kineton, and were shown around the show home and the 2 plots we were interested in by Geeta. She was very helpful and gave us all the time we needed. The site is very attractive, and Kineton has all amenities on your doorstep, and easy access to countryside
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