Trusted Agent profile · St. Neots

Harvey Robinson St. Neots reviews

★★★★★ Excellent

255 reviews across 2 platforms

22 Market Square, St. Neots, PE19 2AF

Harvey Robinson's office in St. Neots, at 22 Market Square, is rated 4.9 out of 5 across 255 reviews on two platforms, including 231 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Harvey Robinson won in 2026.

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4.9 / 5

231

Reviews on Google

This office

Trustpilot logo

24

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Harvey Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the St. Neots office, from every platform, shown as written. First names only.

5/5

Google

Harvey Robinson were amazing all the way through our purchase from start to finish. professional. prompt and very useful. James D has been amazing all way through. even answering me out of hours and whilst on leave. really appreciate all the hard work you put in for us to complete and dealing with my demanding ways haha. very knowledgeable also and very polite and professional team. on the last day before we exchanged, Sam in the st neots office was very proactive and chased all parties in the last final few hours. thanks again to the whole team. would highly recommend to anyone. take care! Regards - Jordan.PositiveResponsiveness, Quality, Professionalism, Value

Jordan · 26 August 2021

Agent replied · 25 August 2024

Dear Jordan Thank you for leaving such a glowing review about our service and in particular about the support you have had from James throughout the transaction. We hope you will be very happy in your wonderful new home and look forward to serving you again in the future. Best wishes All the team at Harvey Robinson

5/5

Google

Having sold our property with Harvey Robinson and upsized locally, we would thoroughly recommend the whole team at Harvey Robinson! When we first met Justin for our valuation and viewed a property with Sam within a matter of days, we knew they were friendly, approachable and incredibly hard working and dedicated, so were keen to have them list our house for sale. Weekly updates throughout the selling process were incredibly useful, and the team were incredibly responsive and easy to get hold of despite the selling process taking a little longer than we had hoped. Where Sam and the whole team really came into their own, and completely blew us away, were supporting the whole process after the chain was in place. A couple of sizeable bumps along the road (which in our previous experience buying had very much been up to us to sort) were handled quickly and efficiently by Sam who supported us throughout the process. I would go as far as to say that the chain might have fallen apart, had it not been for Sam's proactive problem solving approach and excellent communication. If you're looking for an estate agent who will support you fully, and go above and beyond, from begining to end, then Harvey Robinson in the estate agent for you!PositiveResponsiveness, Quality, Professionalism, Value

Katie · 26 August 2021

Agent replied · 25 August 2024

Dear Katie and Todor Thank you for the opportunity to help you with your move. We all really appreciate such a thoughtful review of our service and wish you all the best in your new home. If we may ever be of service again then please do not hesitate to contact us. All the team at Harvey Robinson

5/5

Google

James Dean at Harvey Robinson is an asset to the company. He is in constant contact talking you through the next steps of purchasing your dream property. Very caring and conscientious about his job and really does put you first. Doesn’t tell any lies which is a real bonus, just straight as they come and that’s the way I like it. A credit to being an estate agent (and Harvery Robinson) he is not one you’ll find at any estate agents. Whether buying through James at Harvey Robinson or selling (which I don’t have experience with) I’m sure he will be 100% professional and more than 100% capable in dealing with it. A great guy and even better estate agent! Thanks for all your help 👍🏻PositiveResponsiveness, Professionalism

Michael · 26 August 2021

Agent replied · 25 August 2024

Dear Michael Thank you for leaving an excelelent review of our service and especially for pointing out the support your received from James. Good luck with your move and please let us know if we may be of assistance again in the future.

5/5

Google

From start to finish Harvey Robinson have been top Drawer. Sam Coates did everything she said she would keeping me informed and chasing to ensure there were no issues. When she was not available then one of her colleagues continued in the same professional manner. It was always going to be difficult at this COVID time , but Harvey Robinson elevated any fear of disappointment. Great team work and communication. Definitely would recommend their services. Don’t delay . Give the a call today 😊PositiveResponsiveness, Quality, Professionalism, Value

James · 26 August 2021

Agent replied · 25 August 2024

Dear James and Jill Thank you for taking the time to leave such a great review. We wish you and all your family the best for the future. If we may ever be of service again then please do not hesitate to contact us. All the team at Harvey Robinson

5/5

Google

Hi, I would love to highly recommend Harvey Robinson Estate Agents. We found a property that we fell in love with and these guys have been amazing from start to finish. Samuel dealt with our purchase and he kept us updated the whole way. Went above and beyond to try to ensure that the sale went through. We have felt supported, heard and valued through the whole process. Here's to completion day!!! Thank you so much everyone at Harvey Robinson.PositiveResponsiveness, Quality, Professionalism, Value

Emma · 26 August 2021

Agent replied · 25 August 2024

Dear Emma Thank you for your leaving such a wonderful review, we hope you will be very happy in your new home. If we may ever be of service again then please do not hesitate to contact us. All the team at Harvey Robinson

5/5

Google

James, Sam and Samantha have been wonderful during our house purchase. We have dealt with two other estate agents for houses that fell through, and in each occasion we ended up dealing direct with the vendor because the estate agent was so poor. Harvey Robinson's were employed by the vendor of the house we have now purchased, and the success of this sale is in no small part a result of their professionalism. Throughout they kept us informed of progress with fortnightly progress phone calls. And any queries were investigated and answered with 24 hours. A pleasure to work with. Thank you!PositiveResponsiveness, Professionalism

Lisa · 26 August 2021

Agent replied · 25 August 2024

Dear Lisa Thank you so much for taking the time to leave this brilliant review of the service you have received from our team. We all hope you will be very happy in your stunning new home. Please let us know if there is anything we may assist you with in the future. Thank you

5/5

Google

Harvey Robinson was the estate agent used during the buying of our first house. We were impressed with the dedicated service and responsiveness of our estate agent Samantha Coates. If it was not for her we would have been totally lost throughout the whole experience, and towards the end of the buy she was essential to ensuring the date we wanted was actually our completion date. We cannot thank them enough for helping us with our first home!PositiveResponsiveness, Quality, Professionalism

Shannon · 26 August 2021

Agent replied · 25 August 2024

Dear Shannon and Kieran Thank you for taking the time to leave us such an excellent review and in particular about Sam's support. If there is anything we may assist you with in the future then please do not hesitate to get in touch. All the team at Harvey Robinson.

5/5

Google

Harvey Robinson provided an outstanding level of professionalism every step of the way, a breath of fresh air compared to other agents. James and Justin never failed to return calls or emails and were very proactive in sorting out queries from myself and my buyer. The after sales care was exceptional and definitely helped the sale progress from offer to completion without any hitches, greatly reducing the risk of the sale falling though. I would definitely use them again and highly recommend them.

Paul · 26 August 2021

Agent replied · 25 August 2024

Hi Paul, we appreciate you taking the time to post such a positive review about your experience with our team. We wanted to thank you for the opportunity to assist in selling your amazing home and we hope to be of service again in the future. Best wishes from all the team.

5/5

Google

We cannot fault the service we received from Harvey Robinson. We had viewed 6 other properties before the one we viewed via Harvey Robinson and non of the estate agents we had dealt with were as friendly or helpful as those at Harvey Robinson. From start to finish we cannot fault the service! Being first time buyers we really had no clue what we were doing or when we should be doing it. But both Justin and Sam who we dealt with at Harvey Robinson were amazing! No question was a silly one. Regular check in calls to update us on the sale and if we needed to do anything. They really did go beyond and above! We cannot thank them enough! Phoebe and TomPositiveResponsiveness, Professionalism

Phoebe · 26 August 2021

Agent replied · 25 August 2024

Dear Phoebe and Tom Thank you so much for taking the time to leave us such a wonderful review. We all wish you the very best start in your first home. If we can assist you further then please do not hesitate to contact. Best wishes All the team at Harvey Robinson

5/5

Google

We just purchased our first house through Harvey Robinson. They were fantastic - very responsive, always kept us up to date (often faster than our own solicitor), chased up solicitors and ensured that the sale went through as quickly as possible. We also appreciated that everyone in the branch seemed to know all the details of our case, so even when the person we usually spoke to wasn't in we still received quick and accurate information. We would definitely use them again in the future!PositiveResponsiveness, Professionalism

Anna · 26 August 2021

Agent replied · 25 August 2024

Dear Anna & Antony Thank you so much for leaving our team such a wonderful review, especially on moving day! We hope you will be very happy in your first home and look forward to serving you again in the future. All the team at harveyrobinson.

5/5

Google

The people at Harvey Robinson were professional and helpful every step of the way during the purchase of my first house. I had a lot of questions and they always answered quickly and kindly. They were always happy to help and I never felt pressured into anything that they offered. Samantha took the lead on my purchase. She was incredibly communicative throughout the whole process. My solicitors were difficult to get a hold of and were not forthcoming with updates. I had at least a fortnightly update from Sam, which only increased in frequency as we neared completion. She in the only reason I really had any idea what was going on! My entire experience of buying a house was made so much better by her! She was lovely, personable and kind. Cannot recommend this estate agents enough.PositiveResponsiveness, Professionalism

Emma · 26 August 2021

Agent replied · 25 August 2024

Dear Emma Thank you so much for leaving such a wonderful review, especially about the excellent support Samantha provided throughout the transaction. We hope you will be very happy in your first home and look forward to serving you again in the future. All the team at harveyrobinson.

5/5

Google

Brilliant service from Harvey Robinson. Friendly, professional and responsive. Kai has been a pleasure to work with.

Chloe · 17 January 2025

5/5

Google

We live in challenging times but with Justin and his team they make selling and moving happen. Always on hand to help with their regular updates. A big thanks. GavinPositiveProfessionalism

Gavin · 26 August 2021

Agent replied · 25 August 2024

Dear Gavin, We really appreciate you taking the time to post such a positive review about your experience with our team, especially from someone with your experience in the building industry. Thank you for the opportunity to help you sell another one of your amazing homes. We hope you and your family will be happy in your new home for many years to come. If we may be of service again in the future, then please contact us anytime. Best wishes from all the team

5/5

Google

Harvey Robinson provided great service to us. We particularly liked the degree of communication that they provided, ongoing email updates as to status and showings were very helpful. Also, they stuck with us during what turned out to be a long process.

David · 26 July 2024

Agent replied · 25 August 2024

Hi David, thank you for your review and feedback on the great service that you received.

5/5

Google

Beth O'Dowd is a great professional to work with and a lovely person who understands the needs/requirements of every house buyer.

Nrupa · 26 August 2022

Agent replied · 25 August 2024

Dear Mrs Parekh Thank you for taking the time to leave such a lovely review of our service. Hopefully we will be able to assist you again in the future. Good luck with your purchase.

5/5

Google

We had a great experience from our very 1st meeting till the last. All of the team at Harvey Robinson were fantastic and managed to keep us at ease throughout the sale. 💯 recommend !! …

Wayne · 11 October 2024

Agent replied · 25 October 2024

Hi Wayne, thank you so much for your review, I hope you are settling in well to your new home, thank you for giving us the chance to help you move.

5/5

Google

Jade was lovely, provided all information needed about the properties. Would recommend

Racheal · 26 December 2024

5/5

Google

Really great experience with Harvey Robinson. They were always available for me to call with any questions or chasers, the communication was so accessible and their location is perfect for being able to contact easily. The sale was handled really well, and got a fantastic result.

Bryony · 13 June 2025

5/5

Google

Samantha and the team were always available throughout. Provided regular updates and chases to help everything move smoothly. Happy to recommend.PositiveResponsiveness, Quality, Professionalism

Adam · 26 August 2021

Agent replied · 25 August 2024

Dear Adam Thank you so much for taking the time to leave us such a wonderful review and in particular about the service from Sam. We all hope you will be very happy in your new home. If we can assist you further then please do not hesitate to contact. Best wishes All the team at Harvey Robinson

4/5

Google

Right through from viewing to purchase to completion , Sam and the team were always professional , helpful and efficient, Highly recommend

Janie · 26 August 2021

Agent replied · 25 August 2024

Dear Mr & Mrs Hayes We are very grateful you have left us such a great review about our service and in particular about the support offered by Sam. We hope you will be very happy in your beautiful new home, if we can ever be of service in the future then please feel free to contact us anytime. Best wishes All the team at Harvey Robinson

5/5

Google

Harvey Robinson have been undoubtedly the best estate agents i have experienced; their friendly and professional manner is second to none and they are very efficient throughout the whole process. I have used them twice and will continue to do so in the future. Thank you for all of your support.

Candyce · 26 August 2023

Agent replied · 25 August 2024

Thank you Candyce for taking the time to leave such a great review for our St Neots team. We are so pleased to have been able to help you with your move twice now, and hope to work with you again in the future. Best of luck in your new home. All the team at Harvey Robinson.

1/5

Google

The worse state agency in St neots if the vendors know they are turning down cash buyers for views. If I could give 0 stars I would

Priscila · 24 November 2024

Agent replied · 8 December 2024

Hi Priscila. I feel that I should provide a reply that adds some context to your recent review. As explained on the phone earlier you have failed to attend 4 separate appointments that have been arranged for you with our company. This has caused frustration to sellers who have had to prepare their home for your visit & also in some instances make arrangements to vacate the property only for you not to arrive. In addition to this your failure to attend appointments has caused inconvenience to our team who have taken the time out of their day to accommodate these bookings. We value all feedback but feel that leaving a 1 star review due to us not agreeing to book in a viewing after 4 separate failures to attend your previous appointments is an unfair reflection of the outstanding work that our team does daily.

5/5

Google

I have to say that the level of service offered by Harvey Robinson re the sale of my property was second to none. Very polite and professional staff who regularly kept me updated on the progress of the sale - Thank you Harvey Robinson

Barry · 28 January 2024

Agent replied · 25 August 2024

Hi Barry, thank you for your review, we are delighted to hear that your experience selling with us was such a positive one.

5/5

Google

We found that every member of staff that we spoke in the St Neots branch was extremely helpful. They were all well informed and worked as a 'team' under the guidance of Justin who regularly called with updates which was reassuring and thoughtful. We would happily recommend Harvey Robinson

Nick · 26 August 2023

Agent replied · 25 August 2024

Dear Nick and Jenny Thank you for leaving us such an excellent review, we are really grateful. We hope you will be very happy in your lovely new home, if we can be of assistance in the future then please feel free to contact us anytime. Best wishes All the team at Harvey Robinson.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Harvey Robinson's Google reviews

Questions about Harvey Robinson St. Neots

How many reviews does Harvey Robinson St. Neots have?

Harvey Robinson's St. Neots office has 255 reviews across two platforms: 231 on Google, 24 on Trustpilot (across the whole business).

What is Harvey Robinson St. Neots's rating?

Harvey Robinson St. Neots is rated 4.9 out of 5 across all 255 reviews, and 4.9 out of 5 on Google from 231 reviews.

Has Harvey Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Harvey Robinson, St. Neots won Gold; Harvey Robinson, Biggleswade won Platinum; Harvey Robinson, St. Ives won Gold.

Where is Harvey Robinson's St. Neots office?

Harvey Robinson St. Neots, 22 Market Square, St. Neots, PE19 2AF.

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