Every review we hold for the St. Martins Street office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhite and Brooks are by far the best estate agent I have ever dealt with. I had a negative experience with another agent in Chichester but when Sophie took my property on I knew I was in good hands. Sophie and Ricky were amazing and remained enthusiastic throughout the process - they both went the extra mile for me and managed to sell my house during a difficult time.I would not hesitate to recommend White and Brooks to anyone. Thank you so much Sophie and team :)xx
Sacha · 26 March 2021
★★★★★ 5/5
GoogleSophie from White and Brooks impressed me from the start. She was friendly, direct and honest, and came across as very professional. I was reassured that the house I was selling for an elderly relative would fetch a realistic market price, and that in spite of any issues caused by the pandemic, all efforts would be made to attract potential buyers. The sale proceeded through difficult times, restrictions and lockdown, and from the moment the house was on the market, up to completion day, Sophie kept me informed of everything I needed to know. Thank you Sophie.
Jenny · 26 March 2021
★★★★★ 5/5
GoogleWe were served by Tom who went well above and beyond the requirements expected of an estate agent. We had bad experiences with three other agencies prior to W&B- lack of communication, not listening, lack of professionalism, not caring and just wanting to make an easy buck at our expense. So while we were in France without internet or phone connections, Tom did a lot of donkey work getting our complicated sale pushed through as fast as he could. He was in communication with us when we were able to get to our nearest town (34km away where we could get a mobile signal) and kept us abreast of the situation at the agreed phoning times. Well done Tom and the team at W&B. Even our solicitor was impressed, so that's saying something! Highly recommend them.
Phil · 26 March 2021
★★★★★ 5/5
GoogleI saw this property and called immediately for a viewing. I was able to take a video to show my wife who also loved it but wanted a viewing for herself which the agent Rhianna organised. We ended up coming back at the end of the day for a final visit before we put in our offer. Rhianna helped us along the whole journey and even came to let us view the property multiple more times before the sale was eventually completed. Very pleased with the service and would recommend them to anyone.
Bobby · 26 March 2023
Agent replied · 31 May 2023
Thank you for taking the time to leave us this amazing review Bobby. We really do pride ourselves on delivering the very best service, so we are very pleased to hear how happy you were. We hope you and your wife enjoy your new home!
★★★★★ 5/5
GoogleWhite and Brooks were excellent through out the whole procedure, from the first viewing to completion.They called regularly for any updates we might have and relayed any queries we had to the vendor.Would not hesitate to recommend them..
Roger · 5 May 2025
Agent replied · 26 March 2026
Thank you for your kind words! We really appreciate your recommendation and wish you all the best in your new home!
★★★★★ 5/5
GoogleWe purchased a property from W&B. They made the purchase easy. Communication was good. Storme was really helpful In answering in questions we had for the vendor. Would use them again.
Linzi · 26 March 2023
Agent replied · 31 May 2023
Thanks Linzi for your wonderful 5 star review and your positive feedback about Storme. She mentioned it was really lovely working with you. We look forward to helping you again in the future. Enjoy your new home!
★★★★★ 5/5
GoogleEager to write a warm, positive review about our recent sale through White & Brooks, we visited their website to see what other clients had to say. We were astonished by the similarities. Two themes shone out which absolutely mirror our own experiences:
1) Chichester Office Manager Sophie is an absolute star.
2) Other Chichester Estate Agents simply don’t compare.
Read on and you’ll see what we mean.
Roger & Rosemary
Roger · 26 March 2022
★★★★★ 5/5
GoogleExcellent estate agent.
Dynamic & honest
Lin · 26 February 2026
Agent replied · 26 March 2026
Thank you so much for your feedback!
★★★★★ 5/5
GoogleSophie who runs the White and Brooks Office in Chichester worked exceptionally hard to ensure that the sale of our property went as smoothly as possible. At an exceptionally stressful time, she assured us that we could keep to our exchange and completion dates and if she had not actively worked on our behalf, I am sure the dates would not have been met. I can honestly state that I would use the services of White and Brooks and particularly Sophie if I was in the position to do so again. I cannot speak more highly of her professionalism.
Danny · 26 March 2020
★★★★★ 1/5
GoogleI understand that you are obliged to include details of leases on your marketing of flats - you don’t. Without this vital info it’s impossible to know if a flat appeals or not. …
David · 22 April 2025
Agent replied · 2 September 2025
Full details of leasehold properties along with charges can be found out by contacting us. Many of the properties have this information advertised and we will update the advertisements on any missing properties. … More
★★★★★ 5/5
GoogleThe team and W&B have been extremely supportive in both helping find our new home and chasing answers and the chain throughout the process. Special mention to Kirsty for the help getting our new home, Storme for her constant support and updates throughout nothing was a problem. The whole team have been great and I would highly recommend
Peter · 26 March 2023
★★★★★ 4/5
GoogleWhite and Brooks did a good job in helping us to sell my late father's house. They did everything that they said they would and managed the process professionally.
Roger · 26 March 2025
Agent replied · 26 March 2026
Thank you for your kind feedback.
★★★★★ 5/5
GoogleMoving home is stressful so thank goodness for Storme at White & Brooks in Chichester who has kept on top of the process for my purchase, cajoled parties, particularly solicitors, into action, kept me informed about progress and when I needed to do things. She has taken a huge burden off my shoulders. Well done and thanks Storme.
Peter · 26 March 2022
★★★★★ 5/5
GoogleAbsolutely brilliant from start to finish. Selling property is rarely a smooth process and you have to expect the unexpected. The team at White & Brooks were brilliant quicky and efficiently resolving any issues with faultless communication. Excellent all round and can highly recommend them. Sophie & Storme are brilliant both and worked really hard for me, a first class service. Highly recommended
Barry · 26 March 2023
Agent replied · 31 May 2023
Thank you Barry for this amazing review and the excellent feedback on Sophie & Storme. We really do pride ourselves on delivering the very best service, so we are very pleased to hear how happy you were. We hope we can be of assistance again in the future!
★★★★★ 5/5
GoogleWe would not hesitate in recommending White and Brooks. I cannot speak more highly of Sophie and her team’s professionalism. Sophie went above and beyond in processing the sale of our house which was rather a tortuous process but Sophie took it in her stride and kept us updated throughout. Her hard working professional approach is a real credit to the company.
Derjac · 26 March 2021
★★★★★ 5/5
GoogleSophie was absolutely brilliant from start to finish especially during the difficult times of lockdown. Her hard working professional approach got us into our new home quickly and smoothly. White and Brooks where always at the end of the phone and any queries we had where answered efficiently. If we where to ever sell our home we would defiantly go to Sophie.
Simon · 26 March 2021
★★★★★ 5/5
GoogleSophie was really professional and totally on the ball....she went over and above her duty to speed things along for my sale, since other agents were not performing as well as they should due to the Lockdown period!
I would have no hesitation in recommending White &Brooks for selling your property, professional, courteous, and helpful in every way.,,,,,altogether a great service.
Decima · 26 March 2021
★★★★★ 5/5
GoogleWhite & Brooks were different from any agent I've ever used. Honest and realistic expectations gave me confidence throughout the process of selling my home. Through lockdowns White & Brooks were supportive and understanding and followed covid guidelines. I would not hesitate to recommend or use White & Brooks again. Thank you Sophie and Ricky!
Nick · 26 March 2022
★★★★★ 5/5
GoogleI have just sold my Mother’s property through White and Brooks, Sophie at Chichester has been very helpful and efficient throughout. The regular updates I think are key to their success. Even when there was not much to report it was very reassuring to get a friendly weekly call. I will definitely recommend to others.
Becky · 26 March 2022
★★★★★ 5/5
GoogleSophie and her team were relentlessly positive and hard working from the moment they took on our property to sell. They did not stop until today’s exchange. It wasn’t an easy process but Sophie maintained her professionalism and managed every bump in the road. We would sell again (and happily buy) with Sophie and would recommend White & Brooks.
Jemima · 26 March 2021
★★★★★ 4/5
GoogleThe whole team at White & Brooks have helped and supported me through a difficult time selling my late father's home and have been totally professional throughout.
If any particular member was unavailable to speak to, my queries were still answered and responses were quick and comprehensive.
I would, without question, recommend their services.
Rachel · 26 March 2023
Agent replied · 31 May 2023
Thanks Rachel for taking the time to leave your wonderful 5 star review and amazing feedback. We are so glad we could help and great to hear you would recommend us!
★★★★★ 5/5
GoogleFantastic experience moving with White and Brooks. From our initial meeting, we had comfort that they knew the local market well and would be in a good position to sell our property quickly. The whole team were really friendly and very efficient. Thank you!
Richard · 26 March 2025
★★★★★ 5/5
GoogleSophie and the team were amazing. We had a few issues with our house sale but Sophie helped to guide us through the whole process. The team were professional and knowledgeable and I would not hesitate to use them in the future.
Katie · 26 March 2022
★★★★★ 5/5
GoogleMy property was on the market for 14 months with another agent in Chichester. I switched to White & Brooks and Sophie was pro-active, professional and highly communicate from start to finish. Received an offer within 6 weeks of switching and was the best decision I made.
Jon · 26 March 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.