White & Brooks Chichester reviews

★★★★★ 5/5

Google

From our first enquiry we were impressed by the professionalism and warmth of White and Brooks' response to us. All the initial stages went swiftly and efficiently, and we accepted an offer on our house within just 4 days and found our perfect match in their listings at the same time. Throughout the process White and Brooks kept us informed and Emma in particular went the extra mile for us to ensure a successful completion when challenges arose. We have no hesitation in recommending Sophie and her team!

Grant · 1 September 2025

★★★★★ 5/5

Google

Having spent 5 months on the market with another estate agent with no interest in our house, Sophie and her team then sold it in less than a week! We then proceeded smoothly to completion just over 3 months later. If you want to sell your house in Chichester, look no further than White and Brooks.

Lisa · 26 February 2026

★★★★★ 5/5

Google

A brilliant service from the White & Brooks team. Was kept informed throughout the process of selling and the whole team were always friendly and professional. Emma Neville, in particular, was supportive and helpful in closing the sale. She did a good job chasing everyone involved, handling challenges and getting it over the line. Would not hesitate to recommend them.

Will · 15 January 2026

★★★★★ 5/5

Google

Can’t thank Sophie , Emma and the Chichester Branch enough. From start to finish they were so helpful, they rang every week to keep me updated . Once we were under offer the still continued to stay in contact . I would 100% recommend them . Best estate agents I’ve ever used .

Becki · 26 February 2026

★★★★★ 1/5

Google

Had a disappointing experience with White and Brooks. First, they proposed the sale price and then failed to sell my house after being tied into a 20 week contract. After the first few weeks of being tied in they started suggesting I reduce the price - which I did. Then there were the constant phonecalls: weekly updates to say the market was flat and suggesting a price review, phonecalls to book viewings, phonecalls to confirm viewings and phonecalls with feedback. There was too much contact for someone who works away especially after I asked them to stop. I changed to a new estate agent that has no contractual tie in and also a lot cheaper with less phonecalls.

Craig · 26 March 2025

★★★★★ 5/5

Google

Following the initial visit and early conversations with Sophie through to completion I was impressed by the whole team at White and Brooks, Chichester. Sophie was sensitive and helpful, and the office was very well organised. I knew what to expect in terms of feedback following viewings and the next process once an offer was accepted. Their recommendations for a surveyor and solicitor were much appreciated and they were similarly efficient and professional. I would highly recommend White and Brooks as estate agents and the friendly team were a pleasure to deal with at all times. Many thanks to the whole team

Tracy · 26 March 2025

★★★★★ 5/5

Google

The service we received from start to completion was excellent and far exceeded our expectations of an estate agent, we had viewings regularly until it went under offer and Sophie was incredible in getting our house over the line. If you are selling in the Chichester area you could not choose a better agent

Gill · 17 October 2025

★★★★★ 5/5

Google

Emma was extremely helpful and proactive throughout the whole process from start to finish. She was fully informative on feedback and made sure we were kept up to date on the sale of our property. Would highly recommend White and Brooks.

Colin · 16 November 2025

★★★★★ 1/5

Google

Don’t use. Poor service and not willing to help my property get to exchange. Estate agent that sold my property left their business and the other estate agents are not interested in helping my sale reach exchange. Last week to exchange & completion and no interest to help the process. They have done near to nothing to help the process. I won’t use again. Poor attitude when I call their office and make me feel like they are doing me a favour for just talking to me. Still waiting on a response from my recent call I made in the last 24hrs. Nothing heard. Only response is on the reviews. More interested in their image then their actual service…

Trent · 16 December 2025

★★★★★ 5/5

Google

We have nothing but great things to say about our purchase process with W & B. From our first viewing with Emma we were impressed with the level of service given. As we were purchasing a new build we were then handed over to Micky who, quite honestly, has taken customer service to new levels. She was experienced, knowledgeable and a constant source of encouragement and understanding when others around us were not. An absolute pleasure to deal with her and a credit to her profession. Thank you.

Neil · 16 November 2025

★★★★★ 5/5

Google

The whole team at White and Brooks are alongside those looking for a new home. Emma Clark is patient and enthusiastic and gives the impression nothing is too much trouble. Emma Neville is knowledgeable and professional, and kept in touch with me in a very reassuring way once my purchase was underway.

Jude · 26 March 2025

★★★★★ 5/5

Google

Very happy with the service I received from White and Brook and Emma Neville. This was my first solo property purchase and I felt I was kept updated in a very friendly and professional way. I'm so glad that Emma helped me through quite a difficult purchase (no fault of Emma or the company) and made it work, when at times it really looked like it wasn't going to happen.

Rebecca · 26 January 2026

★★★★★ 5/5

Google

Excellent service. Was kept informed throughout the process of selling and staff were polite, friendly and professional. Would have no hesitation to recommend.

Sue · 15 January 2026

★★★★★ 5/5

Google

We are delighted with the service from White and Brooks. They sold our property quickly and managed the entire process seamlessly. A special mention must go to the two Emmas who were outstanding. **Emma Clark** handled the viewings and was brilliant at presenting the property, securing a great offer very quickly. **Emma Neville** then took over and was a true force in progressing the sale. She did a tremendous job chasing everyone involved, solicitors, buyers, the chain, and kept everything moving smoothly right through to completion. She took all the stress out of the process. A fantastic team effort. We highly recommend White and Brooks

Garsing · 17 October 2025

★★★★★ 5/5

Google

I had the pleasure of working with Micky at White & Brooks in Chichester during the purchase of our new home in Walberton, and she was fantastic from start to finish. Her communication was excellent, she kept in regular contact with me and the rest of the chain, so I always felt well-informed and reassured throughout the process. Nothing was too much trouble, and her professional yet friendly approach made a big difference. I thoroughly recommend Micky to anyone buying or selling, she really did go above and beyond.

Wendy · 16 April 2025

★★★★★ 5/5

Google

Sophie and her team could not have been more helpful with our house sale. We were so impressed with the service, the fact they got us three offers on our house within 5 days (which is no mean feat in this current market!) and ultimately achieving us asking price which we were delighted with. They were so helpful the whole way through the process, giving expert advice, and happy to chase up things if we needed them too. Quite simply it felt like they couldn’t do enough. Wouldn’t hesitate to recommend them to anyone looking to sell their home. Thank you so much Sophie, Jasmine and Emma! x

Emma · 26 March 2025

★★★★★ 5/5

Google

I have bought & sold many times, this was my 12th purchase. All were properties I lived in. The conveyancing process has changed beyond recognition since my first purchase over 40 years ago - what is deemed "progress" has actually become a very stressful situation with everyone involved "litigationinfluenced". I found White & Brooks the exception. Some of the agents I encountered in my search lied to me, never gave answers to simple questions, I ended up doing background research on each property I was interested in. You were just a means to an end. White & Brooks hand held me throughout the process, any queries I had were answered swiftly, any part of the ever-changing process I didn't understand was explained clearly. Getting to exchange was fraught but that was the solicitors - too many egos involved, too much splitting hairs. Would I use White & Brooks were I to sell my property in the future - most definitely.

Lorna · 26 March 2025

★★★★★ 5/5

Google

White and Brooks helped to sell our flat and myself and my partner were so impressed with the service they offered. They had regular viewings arranged and helped us to get an offer quickly. However they really came into their own towards the end of the process when some issues to do with solicitors dow the chain threatened the success of the sale. Sophie Franklin and Emma Neville went above and beyond to help us chase people up, communicated with everyone involved and they managed to help solve the issue in time for the sale to still go through. We would definitely recommend them to friends or family.

Matt · 26 March 2025

★★★★★ 5/5

Google

Brilliant service, couldn't have asked for more from the team at White and Brooks. Moving is always stressful, and moreso when it is due to big changes in your personal circumstances. Not only were the team at White and Brooks available, supportive and empathetic, I felt they were genuinely trying their hardest to help in a difficult situation. Throughout the entire process, from start to finish, there was an exceptionally high standard of customer service and care and I would easily and enthusiastically recommend White and Brooks to anyone looking to buy or sell their home.

Jessica · 26 March 2025

★★★★★ 5/5

Google

After trying to sell my house previously (using two agents) and receiving hardly any interest, I opted to try again with White and Brooks. I was impressed with Sophie from the first appointment. She had done her research and had various information for me. She answered my questions clearly and seemed genuine in wanting to help me sell the house. White and Brooks were extremely proactive and the house sold before it had even been listed on Rightmove or even had photos taken. The communication from both Emma and Sophie was excellent, and when there was a slight difficulty, Sophie stepped in to help. I can’t recommend them high enough and if anyone I know is selling I will be pointing them in White and Brooks direction.

Coral · 26 March 2025

★★★★★ 5/5

Google

We used White and Brooks for the sale of our property which started in April 2024 and ended in February 2025. Sophie and Emma were excellent at coordinating every aspect of the sale and were dependable, professional and efficient when the sale fell through twice. Highly recommended.

Jo · 26 March 2025

★★★★★ 5/5

Google

Always friendly and always kept us informed. We bought and sold through White and Brooks. At the viewing stage they always checked we could make an appointment. Once deals had been struck they were very helpful in keeping us informed with good explanations . In many ways a service above that we have ever received from an estate agent in the past. Many thanks to Sophie Jasmine and Emma who each played their part in our successful move.

Eva · 26 March 2025

★★★★★ 5/5

Google

As buyers wishing to relocate to the Chichester area we have been greatly impressed by the service provided a lady called Indi Steele of White and Brooks. She took time to fully understand our requirements and to identify properties to suit. The service was far superior to any other Estate Agents we contacted.

Paul · 15 April 2026

★★★★★ 5/5

Google

White and Brooks did an amazing job at selling our home. Their level of customer care was brilliant and we never had to chase them. We dealt with Sophie Franklin in the Chichester branch and it was obvious her level of experience was great, and an expert in her field. It made selling our home stress free and we felt confident our needs were at the forefront of their delivery as well as their professionalism. I would use White and Brooks moving forward.

Jo · 26 March 2023