Every review we hold for the St. Leonards-On-Sea office, from every platform, shown as written. First names only.
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5/5
GoogleEverybody was so helpful during a difficult long buying process and is still helpful with contacts for all sorts weeks after completion. Even flowers when flat was left in a bit of state! Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Anna Β· 27 August 2021
Agent replied Β· 6 July 2023
Hi Anna, thank you, there were some hurdles along the way but we all managed to get this through. We hope you are really happy now and settled in your new home.
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5/5
GoogleJust bought a house in St Leonards through Wyatt and Hughes. Megan was helpful, efficient and hardworking, a credit to the company, she made the process go nice and smoothly. Many thanks!
Loz Β· 6 July 2022
Agent replied Β· 6 July 2023
Thank you so much, this is brilliant to hear, Megan and the team here have obviously made a real impression and we thank you for your business and review.
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1/5
GooglePoor property management.
I have been left with no heating or hot water for a week. This is the 3rd year in a row when the boiler breaks down.
There have been no updates from WH about the situation.
Liviu Β· 28 January 2025
Agent replied Β· 26 March 2026
Thank you for your feedback, and weβre genuinely sorry for the inconvenience you experienced.
We appreciate that the situation with the boiler did drag on longer than anyone would have liked. As youβll be aware, we required the landlordβs consent before proceeding with any repairs, and there was a delay while he arranged for his own plumber to assess the issue and provide a quote.
That said, we fully understand how frustrating it must have been to be without heating and hot water during that time, and we regret the lack of timely updates on our part.
Weβre glad that the matter was ultimately resolved and a new boiler was installed. Please rest assured that weβve taken your comments on board and are continuing to work on improving communication and turnaround times in situations like this.
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5/5
GoogleWe had great experience working with Wyatt Hughes and being support by their Director, Jon. From the start it was easy to arrange viewings and follow ups, and the team were responsive and easy to get hold off, providing regular updates and chasing to get things moving, and arranging for a local builder to join us at the property to advise us on future works. Unfortunately, due to unforeseen circumstances completely out of Jon's control, we didn't get to exchange on the property, but we would absolutely recommend Wyatt Hughes as a partner estate agent.
Stephanie Β· 31 May 2022
Agent replied Β· 31 May 2023
Thank you so much Stephanie. Great to hear that even having not actually completed a transaction with us you felt compelled to leave us such a positive review. This is very kind and we are most grateful to you for this. We hope you are happy in your new home and if ever we can help in the future then please do get in touch.
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5/5
GoogleThank you to Whyatt-Hughes and in particular to Megan, who helped me buy a flat in St Leonards. Megan was incredibly professional and always there to answer my queries. Thank you!
Martina Β· 6 July 2022
Agent replied Β· 6 July 2023
Brilliant thank you so much for the kind review and we hope you are very happy in your new home.
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5/5
GoogleWe were recommended to Wyatt Hughes by a few people but as my parents lived in catsfield we wondered if we should go for a more local agent but after meeting the manager they were so impressed with his professionalism decided to give them ago and are so pleased they did the service from start to finish has been fantastic personable and very professional ! We highly recommend wyatt Hughes and will definitely use the againPositiveResponsiveness, Professionalism
Helen Β· 27 August 2022
Agent replied Β· 6 July 2023
Thank you Helen for your kind words and positive review we very much appreciate you taking the time to leave this review.
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5/5
GoogleVery friendly and helpful throughout the process of selling, useful advice and information always available, excellent communications. Thank you very much indeed !!
Nicholas Β· 26 July 2025
Agent replied Β· 26 March 2026
Thank you so much, Nicholas, for your kind words and 5-star review! π Weβre delighted to hear that you found our team friendly, helpful, and supportive throughout the selling process. Clear communication and useful advice are always our priority, so itβs great to know this made a difference for you. Wishing you all the very best for the future, and thank you again for choosing us!
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5/5
GoogleHave dealt with Wyatt Hughes for many years over the management of my flat and now with the sale of it. They are very professional and pro active and I highly recommend them.
Mike Β· 26 March 2025
Agent replied Β· 26 August 2024
Thank you Mike we are thrilled to hear how pleased you have been with everytihg and really appreciate your kind comments.
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5/5
GoogleWyatt Hughes have successfully sold and rented a number of our properties over the past 3 years. On every occasion Neil and his team have exceeded our expectations whilst displaying a professional and courteous manner.
Bruce Burkitt, Director Property Experts
Bruce Β· 6 July 2020
Agent replied Β· 6 July 2023
Thanks for your review Bruce - weβre excited to continue working with you...
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5/5
GoogleI would recommend Wyatt Hughes very helpful and professional. Megan was very helpful to me and always kept me updated and responded to emails quickly.
Thanks again π β¦
Paul Β· 6 July 2022
Agent replied Β· 6 July 2023
Thank you Paul, so glad you were happy with the service received and we very much appreciate your review.
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5/5
GoogleMegan and the team were great all through the buying of the property for my son Paul. Wyatt Hughes the estate agent to go to.
Thanks from the Hardmans.
Robertman Β· 6 July 2022
Agent replied Β· 6 July 2023
Excellent we are so pleased to hear this and thank you for your positive review.
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5/5
GoogleI can't recommend Wyatt Hughes enough, Megan has handled our sale so well and always kept me up to date with the chain. It has been difficult to pin down an agreed completion date with the chain up until recently which has caused some problems with temporary accommodation, however Megan and Neil worked hard to find a solution and now we are on track to complete in a few weeks! Thanks so much :)
Kat Β· 2 November 2022
Agent replied Β· 31 May 2023
Dear Kat, thank you for leaving us this 5* review, we are most grateful to you and your family. We appreciate all your help and co-operation in ensuring the purchase went through and we hope you are all very happy in your new home. Best wishes. Neil, Megan and everyone at Wyatt Hughes.
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5/5
GoogleMegan was absolutely amazing. She took all the stress of selling away from me. Really helpful and friendly. Would definitely recommend.
Peter Β· 26 March 2023
Agent replied Β· 6 July 2023
Thanks Peter, Megan and all of us here were really pleased with your positive comments and really appreciate your review.
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5/5
GoogleNeil and the team have helped us with two transactions, a purchase and a sale. In both cases the service was excellent and professional. I would highly recommend using them.PositiveResponsiveness, Quality, Professionalism, Value
Nigel Β· 27 August 2021
Agent replied Β· 6 July 2023
Hi Nigel - thank you very much for your review and we were delighted to work with you on both your moves!
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5/5
GoogleWe have used Wyatt Huges to purchase and sell our properties.Nothing has ever been to much trouble and their communication is second to none.
During our journey of buying and selling we have used numerous estate agents over the years,if possible going forward we will be using Wyatt Huges in future every time.They actually listen to you,keep in contact with you at all stages,are extremely honest to work with and are very professional .
Would like to say a huge thank you to every member of the team.PositiveResponsiveness, Quality, Professionalism, Value
Joshua Β· 27 August 2021
Agent replied Β· 26 August 2024
Thank your for your kind message, we were delighted to help you on your property journey and look forward to working with you again in the future.
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5/5
GoogleWyatt Hughes has managed property for me for 25+ years to an extremely high and consistent standard. This is the first time that I have worked with the estate agency side and I am pleased to say that this team is just as professional and skilled. The quality of the marketing materials, the efficiency in conducting viewings, providing timely feedback and managing the details through to completion was done without fault. How nice to be able to write of such wonderful experience in selling a house! Thanks to the team at WH.PositiveResponsiveness, Quality, Professionalism, Value
CS Β· 27 August 2021
Agent replied Β· 31 May 2023
Thank you so much, it has been our pleasure to work with you for so long and we look forward to continue our working relationship.
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5/5
GoogleWyatt Hughes have been used by the leaseholders in our block several times over the last few years. We have all had a positive experience and have found the Sales and Letting teams very professional. Most recently they have supported me in the letting of flat. I found their advice extremely helpful in preparing the flat, and their services were flexible enough so I could chose the level of support required. They always return calls quickly and have a 'nothing is too much trouble' approach. I would have no hesitation in recommending them to landlords, tenants or those looking to sell.PositiveResponsiveness, Quality, Professionalism, Value
Roger Β· 27 August 2021
Agent replied Β· 26 August 2024
Thanks for your kind comments and look forward to our continued relationship
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4/5
GoogleWhilst the sales process was not straightforward I appreciated how I was kept updated and felt that the customer service from Megan was friendly and professional.
Charles Β· 6 July 2022
Agent replied Β· 6 July 2023
Thank you Charles, we appreciate your business and loyalty during the transaction.
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5/5
GoogleI bought my first home with them and they were absolutely brilliant! Highly recommended
Silvina
Janisjiji Β· 19 July 2023
Agent replied Β· 26 July 2023
Hi Silvina thank you very much for your kind review. Hope you have settled into your new home and enjoy living in St Leonards.
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5/5
GoogleGreat service from the whole team! Megan was exceptional. On the ball and kept in contact throughout the whole process of my purchase! Thank you!
Riz Β· 10 August 2022
Agent replied Β· 6 July 2023
Brilliant, that's great to hear and what we aim for with every client. Please do get in touch if we can ever assist you in the future.
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5/5
GoogleHaving dealt with Jon and his lovely team for a number of years. Tenants and landlords are always happy and singing the praises as much as I do! Well done guys and girls keep up the good honest work!
Lee Β· 7 July 2019
Agent replied Β· 6 July 2023
Thank you for your positive review.
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5/5
GoogleWe have used Wyatt Huges to purchase and sell our properties.Nothing has ever been to much trouble and their communication is second to none.
During our journey of buying and selling we have used numerous estate agents over the years,if possible going forward we will be using Wyatt Huges in future every time.They actually listen to you,keep in contact with you at all stages,are extremely honest to work with and are very professional .
Would like to say a huge thank you to every member of the team.
MonkeNerd Β· 6 July 2021
Agent replied Β· 6 July 2023
Thank your for your kind message, we were delighted to help you on your property journey and look forward to working with you again in the future.
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4/5
GoogleMy interaction with Wyatt Hughes so far was really good (am two weeks in the new property) - there are negative stereo types around estate agents but these do not apply with Wyatt Hughes.
I was recommended them through a local facebook group, as I was quering on another estate agent, and am happy I followed up on that recommendation!
As a tenant they have been very pro-active and on the ball with all my queries - as I am working from home I needed a home set up prior to moving and Wyatt Hughes have been really helpful with all my questions, and gone the extra mile to find information (which I have heard from my friends who are dealing with similar queries and have to chase estate agents, is not always the case).
So far I couldn't be happier with this experience as moving is stressful enough, and Wyatt Hughes have thus far shown that they care about tenants queries (this is very rare in my experience).
My only constructive feedback would be to check all the utilities function before letting it - in my case the hot water doesn't work in the shower, unless I sit and lower the shower head to about a meter of the ground and shower this way, which is an awkward incredibly annoying experience, and as this a basic necessity I did not think to check when looking at places. Despite this however Wyatt Hughes are on top and probably in the midst of fixing this issue, will update if this is not the case.
Natascha Β· 6 July 2021
Agent replied Β· 6 July 2023
Hi Natascha,
Thank you for your lovely review.
Much appreciated,
The Wyatt Hughes Team
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5/5
GoogleSelling your house can be a daunting process but with the support of Wyatt Hughes it really can be straight forward. The team are professional, friendly and efficient and nothing is too much trouble. We would like to say a big thank-you to Neil, Megan and Casey who kept us updated every step of the way and assisted us throughout.
For people who are not familiar with the property market I would highly recommend Wyatt Hughes. All our questions were treated as valid and were never seen as trivial. They were happy to spend time talking things through and I think this is essential when embarking on a massive step as selling your family home.
I would not hesitate in recommending Wyatt Hughes to anyone and would most definitely use them again if needed.
The Andrew Family
Ella Β· 31 May 2021
Agent replied Β· 31 May 2023
Thank you so much! we were delighted you chose us to handle your sale and know it was hard for you to leave what has been such a lovely and happy family home for so long. It was an absolute pleasure working with you and we all sincerely hope you will all be equally as happy in your stunning new home !
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