Every review we hold for the St. Helens office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent estate agents. They took over the property I am renting in January and managed to sort all the issues (roof repair, window change, sorting leaks out) we had for over a year in a few months time. They regularly kept us updated of the whole process, and promptly replied to all of our queries.
Overall, I would highly recommend them to anyone, this is an Estate Agency who deeply cares about the tenants as well as the Landlords/Landladies happiness and satisfaction.
Very rare to find such decency these days, keep up the good work.
Gabi · 22 June 2023
★★★★★ 5/5
GoogleThanks for Think Estate Agents, especially for Harry, for helping. Every time you respond to me very quickly. Keep going in the same gear.
Ilie · 17 October 2024
Agent replied · 9 November 2024
Thank you for the kind words! We're so glad Harry's quick responses made a difference for you. We’ll keep up the good work, always here to help
★★★★★ 5/5
FacebookExceptional service. After some really bad experience with other estate agents i couldn't recommend Think more. Jack and Sharon were professional, knowledgeable and very friendly at the same time.
Bozena · 17 August 2023
★★★★★ 5/5
GoogleAs a Think tenant for the last 6 years, I can’t praise them enough. From the initial process to any general support I may need with my tenancy, Think are always helpful, supportive and professional. The staff are fantastic and always at the end of the phone if I need any support. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Louise · 22 June 2022
Agent replied · 21 June 2024
Thanks Louise! We love having you as a tenant always a pleasure to see you
★★★★★ 5/5
GoogleExcellent service. Sharon was dealing with our property purchase, she was very helpful and would always provide plenty updates and was always there to answer any questions that we had.
Melissa · 22 June 2023
★★★★★ 5/5
GoogleI highly commend Jade and Scot for their help in finding us our new home. They were very helpful and friendly during the whole process. Jade was quick to response when I raised issues on my locks.
Excellent customer service.
Mygie · 22 June 2022
★★★★★ 5/5
GoogleTHINK have been my agents for my rental property for nearly eight years, during that time I have found them to be reliable, honest, efficient, professional and dedicated. The communication is detailed and always polite either by email or telephone. I highly recommend THINK to all Landlords in the area and can not commend them enough on their quality service.PositiveResponsiveness, Quality, Professionalism
Jeffofbelfast · 22 June 2021
Agent replied · 21 June 2024
Thanks Jeff it’s been great to work so closely with you and manage your portfolio!
★★★★★ 5/5
FacebookSo.... My experience with Think actually startwd negative. aftee a friend had a bery positive experience they came highly reccomended. However, after arranging a valuation I was upset to find out that just a few weeks latwr the pricinh stricture had chanhed and I was to pay nearly double of what my friend did.
However, they were still competativley priced and going from thw feedback I decided to go ahead.
The team at Think were amazing and a special credit goes to Matt who worked tirelessly with all parties and constantly pushed with the solicitors (who have been less than usefull) it is solely because of Matt that our sale didnt fall through and he was the person to give us regular updates!
definatly a 5 star service and in hindsight the price is an absolute steal!
Craig · 26 March 2023
★★★★★ 5/5
GoogleI was recently looking for a rental in Newton. Scott was helpful, efficient and really pleasant to deal with and I'd be happy to recommend using this lettings firm
Lynn · 22 June 2023
★★★★★ 5/5
GoogleVery helpful throughout our application even during times were there was a bit of confusion , especially Scott who was the 1 dealing with us. Would defenetely recommend.
Kirsty · 22 June 2023
★★★★★ 5/5
GoogleAmazing service from Harry at Think Estate Agent. Harry’s been prompt and proactive in dealing with my queries. Highly recommend!
Salim · 18 October 2024
Agent replied · 9 November 2024
Thank you for the fantastic review! We’re so glad to hear that Harry's proactive approach and quick responses made your experience with THINK Estate Agents a great one. Your recommendation is truly appreciated, and it’s wonderful to know our service met your expectations. We’re always here to help, don’t hesitate to reach out anytime!
★★★★★ 5/5
GoogleTHINK have been brilliant and gone out of their way to help us find our new home. Steve and Jade in particular have helped to make moving as stress-free as possible but everyone we've spoken to have been great. Genuinely the best Estate Agents i have ever dealt with.PositiveResponsiveness, Quality, Professionalism, Value
Dan · 26 August 2022
Agent replied · 21 June 2024
I'm so glad we could help you!
★★★★★ 5/5
GoogleJade has been very easy to communicate with and helped with all our queries promptly. Thank you!
David · 22 February 2024
★★★★★ 5/5
GoogleJade was very helpful, understanding and friendly. A credit to Think.
Stuart · 24 May 2024
★★★★★ 5/5
GoogleJade was extremely helpful
Conor · 22 June 2022
Agent replied · 21 June 2024
thank you !
★★★★★ 5/5
GoogleFantastic service provided by all the staff! Everyone is so helpful and genuinely want to find you a home. Thank you to Scott M. for helping my partner and I into our new home 😊 …
Harry · 22 June 2022
★★★★★ 5/5
GoogleCannot recommend THINK enough, they was so accommodating and proactive. Matthew was excellent to work with, I couldn't be happier with the service provided
Hayley · 22 June 2023
★★★★★ 5/5
GoogleThink Estate Agent is the best, as always quick to solve issues, and I will recommend Think to anyone in need of a property.
Funke · 22 June 2023
★★★★★ 5/5
GoogleA huge thank you to Scott, Jade and the whole team at Think for being massively helpful throughout our whole tenancy with them.
Thomas · 22 June 2023
★★★★★ 5/5
GoogleJade, Scott and her team are really helpful and swift with responses.
It is a pleasure to be renting with Think Estate Agents.
Sophie · 22 June 2023
★★★★★ 5/5
FacebookOn behalf of my Mum and Dad and our entire family I would like to thank each and every one of you at Think Estate Agents that has helped us every step of the way to get them not only a house suitable for them as their mobility and health has worsened but for going over and above to ensure the whole process has been as smooth and stress free as possible. I can honestly say I haven’t seen them so happy in a long time and the peace of mind it he brought us all is priceless they love their new bungalow and are looking forward to enjoying their new home for years to come ⭐️⭐️⭐️⭐️⭐️
Gillian · 16 June 2022
★★★★★ 5/5
GoogleI found myself needing to find somewhere to live as a matter of urgency. Jade (& Russ) understood my situation, immediately.
They gave me care, compassion and understanding without me having to go into too much depth.
I can’t thank you enough.
You have been amazing and you have no idea how much you have helped me.
I highly recommend Think and their amazing team 🥰
Vicky · 25 September 2023
★★★★★ 5/5
GoogleFantastic service from Think Estate Agents. We have recently sold a home and rented another property out and the service has been excellent. Really quick to respond to queries and nothing is too much trouble. The team - Katie, Sharon and Jack super friendly and helpful and I will definitely use them again in the future.
Kt · 22 April 2024
★★★★★ 5/5
GoogleOur conveyancing is in process now. Definitely a five star for Jack and Sharon!
Rebecca · 10 October 2024
Agent replied · 9 November 2024
Thank you for the five-star review! We're delighted to hear that Jack and Sharon are providing excellent service during your conveyancing process. If you have any questions or need assistance, we're here to help!
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