Trusted Agent profile Β· St. Helens

The Storage Team Limited St. Helens reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

358 reviews across 4 platforms

Unit 17 Lea Green Business Park, Eurolink, St. Helens, WA9 4TR

The Storage Team Limited's office in St. Helens, at Unit 17 Lea Green Business Park, is rated 4.8 out of 5 across 358 reviews on four platforms, including 259 Google reviews rated 4.9.

Google logo

4.9 / 5

259

Reviews on Google

This office

Facebook logo

4.0 / 5

8

Reviews on Facebook

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

89

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the St. Helens office, from every platform, shown as written. First names only.

5/5

Google

Good value storage, helped me find the correct size unit for my things. Was using them for 9 weeks during a house move and all went smoothly.

Sanjay Β· 4 May 2025

Agent replied Β· 12 June 2025

Thank You so much for your review :)

5/5

Google

Amazing staff, clean facility and easy to set up. Would highly recommend.

Eddy Β· 13 October 2025

Agent replied Β· 12 November 2025

Thank you for the recommendation Eddy πŸ‘ …

5/5

Google

We found this fantastic value for money and saved so much time and effort while our daughter was at Edge Hill Uni as we didn't have transport all of her stuff back and forth from Ormskirk to Buckinghamshire a 3hr trip we also found the staff really helpful and friendly would recommend this to anyone in the same situation. Many Thanks

Martin Β· 29 September 2023

Agent replied Β· 24 August 2024

Thank you Martin. We will be doing another great student deal for the end of next term if you need storage again. Take care πŸ‘πŸ» …

5/5

Google

I run a full time business from the storage team St. Helens and Ricardo the manager and his team have been so so so helpful since the day I began to rent my unit. They help me get deliveries in and out on a regular occourance and always go the extra mile to help out. 100% Reccomend!

Charlie Β· 28 December 2023

Agent replied Β· 24 August 2024

Thank you for your great review Charlie.

5/5

Google

Decided to use storage team st helens initially it was for a 2 week period which ended up being 4 months. This business where excellent from beginning to end shown around different storage rooms to find one that would suit my needs even given ground floor with my fear of lifts. So clean so airy even gave me free boxes and option to buy more if required. So not only a storage facility but you can purchase what you need to assist your move from boxes to locks. Staff have been great pleasant knowledagble and ensure your safety at all times. You receive a code or one of your choice that allows entry to the grounds which is gated and again used for the building itself. I cannot recommend the storage team enough prices are fair too . Deposit returned after last day. I loved the fact I could go whenever I needed to to add to what was already there and the timing of my house move also meant I could get boxes of belongings etc and put away in my new home and just got removal guys in last day when all organised. We'll done storage team st helens

Caroline Β· 25 August 2021

Agent replied Β· 24 August 2024

Thanks for your kind words Caroline. It was our pleasure to serve you.

5/5

Google

I have had a storage unit (sometimes more than one) with The Storage Team St Helens for the last 13 years. During that time I have found the experience universally positive. The staff, without exception, have always been professional, helpful and friendly. While the facilities themselves are immaculately clean and well maintained. Over the years I have recommended The Storage Team to family and friends and they in turn have been very happy with their experience. I have no hesitation in recommending The Storage Team St Helens to anyone considering renting a storage unit either for the short or the long term.

Robert Β· 25 August 2021

Agent replied Β· 24 August 2024

Thanks for the great review Robert. Sad to see you go due to the current climate after being a valued customer from the first month we opened over 13 years ago. We wish you all the best in the future and hope you are back again with us soon in the not too distant future. Take care. The Team

5/5

Trustpilot

Amazing customer service

Amazing customer service - from taking in deliveries for us to helping us figure out what size unit to take on, The Storage Team are fab! The system for accessing the premises and our unit is also really good and easy to use. Highly recommend!

Georgia Β· 17 September 2025

5/5

Google

Friendly staff and would use again πŸ‘ …

Mark Β· 22 October 2025

Agent replied Β· 12 November 2025

πŸ‘ …

5/5

Google

Staff are brilliant always helpful and very approachable

Paul Β· 13 October 2025

Agent replied Β· 12 November 2025

Thank you Paul always happy to help!

5/5

Trustpilot

Chesterfield storage team

we went to look around the Chesterfield site as maybe needing some storage at some point in the near future. The facilities were very good & clean and the staff were very helpful. Definitely would recommend to friends & Family etc.

Malcolm Β· 23 September 2025

5/5

Google

Great Storage, Great Price Amazing Highly Recommend

Gaynor Β· 13 October 2025

Agent replied Β· 12 November 2025

Thank you πŸ‘ …

5/5

Google

Used The Storage Team at St Helens for storage of things when moving house, and also their Virtual Mailbox service for my business. Have always been really helpful and reasonable on price. Storage unit was clean, dry and easily accessible and we also used their other division 'The Removal Team' to move house for us - great service from the guys and nothing was ever too much trouble - once the van was full, they sent another guy in another van to keep things moving and to get the last few bits out of our shed. Highly recommended!

Simon Β· 25 August 2020

Agent replied Β· 24 August 2024

Thanks Simon for the great review of both companies.

5/5

Google

Outstanding customer service & a friendly professional team! Thank you Ricardo, Anthony & Lysa for going above & beyond, with exceptionally good teamwork & high quality service!

Sue Β· 25 August 2021

Agent replied Β· 24 August 2024

Our pleasure Sue - We’re glad it all worked out for you. πŸ˜„ …

1/5

Google

Really helpful initially, but caravan stored for only 2 months before a caravan was stolen and they gave 5 working days for caravans to be removed by the owners. This place has double security gates, extensive CCTV, so for their security to fail so spectacularly suggests that someone has shared their PIN code to the gate.

Jonathan Β· 25 August 2023

Agent replied Β· 24 August 2024

Hi Jonathan, this was something that happen 5 years and since then we stop the caravan storage, we never had a problem since then due to our increase security , this review has been edit and shows up has a brand new review which no longer relevant. Regards, The Storage Team

5/5

Google

The Team are professional and really friendly, they didn't try to hard sell their service, they made us feel very welcome and at ease. The facility is extremely clean. This is the second time I have used The Storage Team, this is due to how secure the premises are and how comfortable the team made us feel. I can highly recommend The Storage Team, give them a call, you won't be disappointed.

Michaela Β· 25 August 2021

Agent replied Β· 24 August 2024

Thanks for your excellent review Michelle and for continuing to use our services.

5/5

Google

Great service at The Storage Team. I needed a storage unit desperately when the completion of my house got delayed. I was able to nip into the office and sort it all out in under an hour. The staff were always very friendly and around to give assistance if needed. Found parking at the unit very easy and definitely felt like my belongings were secure with my own access code. Thanks guys!

Becca Β· 25 August 2021

Agent replied Β· 24 August 2024

You are very welcome Becca. πŸ™‚ …

5/5

Trustpilot

Fab!

Staff at the York store are very friendly and helpful, the storage was pleasant experience and the facility is very secure. Access hours open past the reception hours was extremely helpful and I’m thankful for this service.

Meilu Β· 24 September 2025

5/5

Google

A great storage facility at a great price! Alex was very helpful throughout the set up process... really pleased we chose The storage Team St. Helens !

Cathy Β· 25 August 2020

Agent replied Β· 24 August 2024

Great to hear Cathy.

5/5

Google

Well this is the 3rd time I've used the storage team and its great to be back.. the service and professionalism are 2nd to none. All the staff are friendly and helpful and the units are always kept clean and tidy as is the whole of the building. Thanks again for the sorting me out with a unit at such short notice it's a pleasure to do business with you once again. Best Wishes Ernie

Ernest Β· 25 August 2020

Agent replied Β· 24 August 2024

Thanks Ernie. Our pleasure Sir!

5/5

Google

Really friendly & clean place with excellent facilities.

Kev Β· 8 August 2025

Agent replied Β· 16 April 2026

Thank you Kev πŸ‘ …

5/5

Google

Rented a storage unit from here and the manager was really helpful with assisting me. Didn’t try to over sell and his recommendations worked a treat. They have a great team of employees here and are all really help if I ever needed assistance. Thank you

Victoria Β· 28 December 2023

Agent replied Β· 24 August 2024

Thanks for your kind words

5/5

Google

I used this facility in 2010 and the service was excellent, great value for money and a wide variety of storage rooms for your requirements. Revisited a few days ago and taken rent of a smaller unit for 1 month. Pleased to say that the customer service has not dropped at all, very clean units and efficiently looked after. Thank you. πŸ‘

Frank Β· 25 August 2022

Agent replied Β· 24 August 2024

Thanks Frank. A pleasure to have you storing with us again!

5/5

Google

We needed storage for our daughters things whilst she’s attending Edge Hill Uni, we live quite far away but calls and emails were always answered promptly, the student deal for the summer break was great value for money and included boxes, tape and a padlock, the storage area was secure and clean, and on getting to our storage area there was a little snack pack with drink/crisps and chocolate waiting…perfect for my daughter after a day of packing! The storage team at Skelmersdale have been amazing! So friendly and professional Thankyou so much Hannah, Hayley, Kyle, Dan and Graham it took a lot of stress out of end of term packing/storage.

Martin Β· 29 October 2023

5/5

Trustpilot

Excellent and Reliable Service

The storage team has been fantastic. The staff are friendly, always willing to help, and consistently effective and reliable. My overall experience has been perfect, and I couldn’t be more satisfied with their service.

Qilin Β· 19 September 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read The Storage Team Limited's Google reviews
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