Trusted Agent profile · St Helens

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Belvoir St Helens reviews

4.9

★★★★★ Excellent

668 reviews across 4 platforms

21 Hardshaw Street, St Helens, WA10 1RD

Part of Belvoir, see every office.

Belvoir's office in St Helens, at 21 Hardshaw Street, is rated 4.9 out of 5 across 668 reviews on four platforms, including 295 Google reviews rated 4.8.

Google logo

4.8 / 5

295

Reviews on Google

This office

Facebook logo

5.0 / 5

12

Reviews on Facebook

This office

View Agents logo

4.9 / 5

13

Reviews on View Agents

This office

Direct reviews logo

5.0 / 5

348

Reviews on Direct reviews

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the St Helens office, from every platform, shown as written. First names only.

5/5

Google

Could not have been more helpful. Come back to me on everything extremely timely and have been honest. Special thanks to Vivienne at St Helen's for being so efficient.

Clare · 1 January 2021

5/5

Google

Belvoir have always responded quickly and been helpful when I have needed help or asked questions. They have someone available to call on Saturdays too in case of emergencies. They are aware of safety inspections and will ask you when it's convenient for you for them to be done. Vivienne at Belvoir is especially on the ball and gave useful advice about what to do when leaving the property, and she was also helpful and flexible when it came to organising visits and handing over the house keys.

Pierre · 2 January 2020

5/5

Google

We recently bought our first house through J B & B Leach, from the start of the process the staff have been nothing but helpful and professional. At the first viewing of the property the agent was able to answer all of our questions regarding the property itself and the local area. After the sellers accepted our offer the agent accommodated us again for a second viewing so that we could start to measure up! The staff in the office were helpful each time we called with questions and we were kept updated regularly via text message on the process of the sale. We would definitely recommend J B & B Leach to family and friends in the future.

Claire · 2 January 2020

5/5

Google

We recently purchased a property that was for sale with J B & B Leach and the service we received was excellent. They kept us informed at every stage. We were that impressed that when it was time to sell our house there was only one estate agent that we were going to use. I recommended them to one of our neighbours whose house had been up for sale for sometime with another agent and she has switched agent. All the staff are friendly, helpful and informative, very professional run Company.

Judith · 2 January 2020

5/5

Google

Couldn’t be happier with the service we received when selling our home with JB & B Leach. Danielle, Kath and Kayleigh we always at the end of the phone for any queries we had. Everyone we dealt with were professional and friendly. Their support throughout the process was hugely appreciated.

Becky · 1 January 2024

5/5

Direct reviews

Everyone I dealt with was very professional but friendly. It was a sad time for me selling my childhood home, Belvoir staff were compassionate and helpful every time I spoke to someone, even offering to do the viewings for me which was a huge relief. I wouldn???t hesitate to use them again in the future.

Samantha · 30 August 2023

5/5

Direct reviews

I viewed a property and my experience was really positive - reliable agents who have followed up. Many thanks to Heather.

Kelly · 13 April 2022

5/5

Direct reviews

Would not hesitate to recommend or to use Belvoir We recently purchased a house that Belvoir were acting as agents for and were blown away by their assistance, advice and professionalism. We would definitely see them should we need an Agent in the future

Bernie · 24 April 2024

1/5

Google

Cancelled viewing 1 hour before scheduled time (I took time off work for this viewing). Informed me property had already sold, when I was informed at time of booking the viewing that this was the first time to view the property in question. Appears underhanded activity is taking place!! This isn’t the first time something has happened like this with this estate agents. I wouldn’t not use these In future even if I liked the property.NegativeProfessionalism

Lisa · 1 January 2021

5/5

Google

Very good service from all the girls. Everything was explained and lots of information was given so I could make the right decision towards a sale. I would definitely recommend them.

Vern · 10 February 2020

5/5

View Agents
Seller

Estate sale

Very professional kept us informed throughout the process

Anne · 3 September 2025

5/5

View Agents
Seller

Very good service

I've been dealing with a few agents on duty and all were very efficient and helpful, easy to communicate with. Thanks all of you!

Natalya · 24 February 2025

5/5

Direct reviews

I have dealt with Belvoir as my letting agent for five years or more and found the staff, service and communication to be exemplary. Any problems or issues are dealt with promptly and efficiently, inventory's and inspections are carried out in a timely and professional manner. I would not hesitate to recommend them, they are good at what they do.

Alan · 24 February 2023

5/5

Facebook

Just wanted to say a massive thank you to you and all the team at JB&B Leach in helping with the sale of our house. We are now all settled in our new home and couldn't be happier, thanks again 😁 xx

Kayleigh · 16 March 2021

Agent replied · 28 January 2025

Thank you Kayleigh for your lovely comments, you have been such a pleasure to look after - so glad you are happy and settled ! Take care xx

5/5

Google

Great communication, kept updated on progress!

Kelly · 11 September 2025

5/5

Google

I have rented with Belvoir for 2 years now, I can't fault them , problems are resolved quickly , they are very easy to deal with , friendly and professional, property inspections are carried out to fit in with my availability, i can't recommend Belvoir highly enough .

Michelle · 2 January 2019

Agent replied · 31 December 2024

Thank you for your review Michelle, very much appreciated.

5/5

Direct reviews

Without a doubt THE best estate agents! What should have been a straight forward, quick purchase turned into a lengthy nightmare due to our poor choice in solicitors. The girls at JB&B Leach did anything and everything possible to assist us during the long and stressful purchase. Nothing was ever too much trouble, they went above and beyond their role and always communicated with us throughout. We cannot thank the team enough!

Adam · 14 July 2021

5/5

Direct reviews

I have used Belvior for the past 4 years to initially rent out my properties and now sell them. The service in all aspects of what they have done for me has been first class and i would highly recommend them to all.

Rob · 11 April 2024

5/5

Google

Every aspect of my dealings with this company has been exceptional . I have been delighted by their attention to detail, first class communications and experienced advice . I have no hesitation in giving them a five star rating.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 8 January 2021

Agent replied · 7 January 2025

Thank you for your review Andrew, it is very much appreciated.

5/5

Facebook

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Reguina · 18 April 2025

5/5

Google

I was a little apprehensive of letting my property ,as like any other new adventure,you hear a lot of nightmare stories and things that can go very wrong but Nicola soon made me feel at ease,explaing how the vetting of would be tenants was carried out and her own personal experience of being able too (suss),people out during an interview.It is very early days yet , in my experience of being a landlady,but getting there was stress free because of the experienced staff of jb&b leach,and if I could afford another house I would do it again tomorrow x

Sandra · 10 February 2018

5/5

Google

I recently bought my house through JB &B Leach. Very happy with the service. It was easy to arrange viewings, and Kath and the team kept me informed throughout the buying process.

Kirsty · 2 January 2018

5/5

Google

We were unsure which agent to use but kept seeing JB&B Leach 'SOLD' boards around St Helens. That convinced us to give them a try and we're so pleased we did. Friendly & professional from the start and very pleased with the suggested selling price. Property photographs looked amazing on the website and the viewings started immediately. We had by now moved out of the area so viewings, etc were all down to the staff at JB&B Leach. What a fantastic job they did too! Just 4 weeks after going on sale we accepted an offer and the sale completed this week. Highly recommend them if you're looking to sell your property. PS. Happy new home Agnieszka & Jacob x

Roger · 2 January 2018

5/5

Google

Mike & Julie We would thoroughly recommend J B & B Leach. The phrase "you get what you pay for" certainly applies to this company. We were initially with a different agent whose fees were cheaper but they didn't get us one viewing. As soon as we switched to JB & B Leach the viewings were constant, the communication regarding feedback was excellent and the staff a pleasure to speak to. Once the property sold Kath couldn't have been more helpful and was very patient of our many questions. All in all we couldn't have had a better service.

Julie · 2 January 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belvoir St Helens

What do sellers say about Belvoir St Helens?

7 reviews from sellers, rated 4.8 out of 5 on average. For example, Jackie wrote: "Danielle and her team gave an exceptional service from the begining to the send of my sale and purchase. I would recommend them without hesitation"

What do buyers say about Belvoir St Helens?

3 reviews from buyers, rated 5.0 out of 5 on average. For example, Charlie wrote: "Great experience purchasing with the Belvoir-St Helens branch. Big thanks to Emma, Kath, Heather, and Danielle for their excellent support and communication ..."

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