Trusted Agent profile · St Anne's, Lancashire
Verified
★★★★★
132 reviews across 1 platform
48 Wood Street, St Anne's, Lancashire, FY8 1QG
Part of Martin & Co, see every office.
Martin & Co's office in St Anne's, Lancashire, at 48 Wood Street, is rated 4.4 out of 5 across 132 reviews on 1 platform, including 132 Google reviews rated 4.4.
Martin and Co St Anne's is your Local Agent, delivering one to one service when it comes to your Property Needs. Specialising in Lettings and Property Management. Martin and Co also lead the way when it comes to selling your Investment Property and securing your next Investment. The office is located in St Anne's Square, popular area for local residents and tourists, known for its small coffee shops and restaurants and quite conveniently located to St Annes Sea. At Martin and Co St Anne's we pride ourselves on our high level of customer service and we care about all of our customers being a Family business. Hamza Anwar our Director is a St Annes boy, growing up in the area and being schooled in the area. If you have a property to sell or let in the Lytham St Anne's area or you would like us to manage a property on your behalf, please do get in touch.
Every review we hold for the St Anne's office, from every platform, shown as written. First names only.
5/5
GoogleJenna has been absolutely amazing. Her responses to queries and emails have been spot on and she immediately addressed concerns with reassurance. I highly recommend Jenna.
Thank you for your feedback, Jenna is a valued member of staff so this is great to hear!
5/5
GoogleI’ve been a tenant with Martin & Co for over 3 years and am really happy with the service I receive from Jenna. She is always very helpful and easy to deal with. We are very happy in our house and have no plans to move anytime soon! Thanks Jenna 🙂 …
5/5
GoogleMartin & Co manage two properties for me. Jenna has been brilliant to work with. Nothing has been too much trouble from advertising, securing tenants really quickly and responding to any questions it’s been a seamless process. I will definitely be continuing to manage future properties with M&Co
5/5
GoogleThank you to Martin & Co, especially Georgina in St Annes. You made the whole process of buying my first home, alot easier. Thank you for your support.
1/5
GooglePossibly the most bizarre experience I've ever had with a lettings agent. I phoned to enquire about 2 properties to let and secured viewings for each on different days. The first viewing time rolls around and nobody shows up, I wait for half an hour after the viewing slot and try to call the office multiple times but was on hold for ages. I thought "fair enough, sometimes mistakes are made" and that I'd just call them in the morning to rearrange. I had my second viewing the next morning that went totally fine and subsequently managed to get hold of someone from the office. As soon as I'd begun to explain who I was and what the situation was they abruptly put the phone down on me mid sentence... Totally bizarre behaviour, it seemed like the woman on the phone realised who I was and just decided she couldn't be bothered dealing with me, especially considering I got no call back, no response to my emails or voicemails. I just wanted to view a flat so to be met with at best ignorance and at worst blatant unprofessional behaviour was a little bit jarring. I sincerely hope this is just a big misunderstanding and will edit my review if it's put right but until then. I'd say avoid unless you want to waste two days trying to book a viewing only to have the phone put down on you for no apparent reason. 🤷
5/5
GoogleI would recommend using this estate agents. Caitlin went above and beyond for me. She is very friendly and made the process as easy as possible.
Thank you so much for you review Sophie, we appreciate excellent tenant's like you.
5/5
GoogleCan’t recommend enough! Jenna was very professional and helpful with finding me the perfect place to rent and helping with any issues after moving in. I have no doubts they’ll be able to provide support through my tenancy.
Thank you Katharine :)
5/5
GoogleJenna has been fantastic and so patient with me ! Thankyou so much
Thank you for your kind review, we're happy to hear that Jenna provided a great service for you.
5/5
GoogleDealing with Jenna was outstanding. Very professional and friendly service. I would highly recommend
5/5
GoogleI found them an absolutely amazing company to work with and having a named contact in Jenna Parry I was able to get help and advice whenever I needed it and as this was my first time renting I had a lot of questions. All of which she answered quickly, knowledgeabley and with endless patience. I could not recommend them any higher.
5/5
GoogleAfter dealing with several other estate agents I finally found someone that actually knows what they are doing! Jenna went above and beyond to help me and answer any questions I had, she was incredibly knowledgeable and clearly passionate about what she does. I don’t usually leave reviews but after receiving outstanding customer service and dedication I just had to.
5/5
GoogleAfter dealing with several other estate agents I finally found someone that actually knows what they are doing! Jenna went above and beyond to help me and answer any questions I had, she was incredibly knowledgeable and clearly passionate about what she does. I don’t usually leave reviews but after receiving outstanding customer service and dedication I just had to.
5/5
GoogleI would thank Martin and co Estate agents for the timely and smooth running of me moving into my new property. It was well organised and efficiently done by the manager Jenna Parry who was always on hand to help with the move I've settled …
5/5
GoogleVery attentive, informative and professional throughout the easy to follow process. A special thanks to Jenna who was exceptional! Thanks.
Thank you so much Anthony, that is great feedback :) - caitlin
5/5
GoogleThank you Jenna & Nathan
1/5
GoogleDo not go with this letting agent, absolute shocking. I have mould and damp all over my bathroom and bedroom. Can't even wash as shower is unusable, got paint falling of walls in kitchen. They don't do anything apart from sit in office twiddling there thumbs. Stay away from these at all costs. Put a review on before about them got asked by staff to take it of. Not this time. Find another place do not go with this company
Hi, You are not a client of Martin and Co St Annes, we believe you have the wrong office.
5/5
GoogleFor years I've had nightmares with the management company that I've been using and then I found Joe + Jenna, both sold me the dream but obviously I was cautious after years of false promises from another agent. After a meeting at there office and hearing what they had in mind I decided to give them a try and can honestly say that I'm gobsmacked at how quickly and efficiently they have let out the property. Communication all of the way through and I must say most of the credit goes to Jenna so thanks a lot and I will look forward to the service from here on out.
Thank you so much Jack, we appreciate your feedback about our fab staff
4/5
GoogleWe have been using Martin & Co and their predecessors as letting agents for our property in Fleetwood since we bought it, almost 20 years ago. Our loyalty to Martin & Co is due to receiving a good service from them. …
5/5
GoogleRecently I have moved back the local area and stumbled upon an absolute gem in St Anne’s. I wish I talking about my new flat but I am fortunately talking about a Jenna Parry. Jenna goes above and beyond for the company and attended my needs with no questions asked. She is extremely flexible and made time for me and my family with the moving process and was very attentive I couldn’t recommend her enough, hopefully our paths cross again
5/5
GoogleWe have been renting a property from martin and co for almost 4 years and it was always smooth sailing. They respond quickly when something was wrong and they were very supportive when my husband and I started looking for our own house. …
5/5
GoogleAmazing throughout, really helpful when i was looking for a property and Jenna in St Annes was exceptionally helpful, would recommend!
5/5
GoogleI have to say Jenna Parry at Martin & Co has been outstanding, She is quick to respond, helpful and very professional. I would highly recommend her as a Property Manager.
5/5
GoogleJenna was amazing to deal with- got us into our home within the week and without fail done everything she could to get us into our new home! Would definitely go back if we wanted to move again!
5/5
GoogleMany thanks for advice and information from the team whilst looking for a new home. Jenna was very professional and helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's St Anne's office has 132 reviews across 1 platform: 132 on Google.
Martin & Co St Annes is rated 4.4 out of 5 across all 132 reviews, and 4.4 out of 5 on Google from 132 reviews.
Martin & Co St Annes, 48 Wood Street, St Anne's, Lancashire, FY8 1QG.
