DJ Alexander St. Andrews reviews

★★★★★ 5/5

Trustpilot

We didn't end up sleeping in our car

Had a lot of trouble with other letting agents since moving to Edinburgh from Manchester as we came unemployed and rejected any offers we made, but DJ Alexander were always professional, personable and reliable at every viewing and very helpful over the phone when booking viewings.Evie Hunter showed us round numerous flats over the last three week making it a personal mission to find us a place before we were kicked out of our Airbnb. She is an absolute diamond and a Godsend.

Ben · 28 February 2022

★★★★★ 5/5

Trustpilot

Flat viewing experience

Our experience of flat viewing with DJ Alexander was great! As first time renters this process can be a bit daunting, but the property manager helping us, Gemma, was amazing. Provided good communication with me before and after the viewing, answered all questions we had and was very friendly. We will definitely continue to use DJ Alexander during our flat search!

Kristin · 6 December 2023

★★★★★ 5/5

Trustpilot

My viewing experience

I enjoyed the excellent customer service of Ellie McVitie during my viewing session.She was very prompt and professional while taking me through the apartment. She is really a fantastic officer who seamlessly delivered her job with a spice of great hospitality standard.

Azeez · 21 November 2024

★★★★★ 5/5

Trustpilot

Great service and Alexandra Holzbarova…

Great service and Alexandra Holzbarova helped has at every step of the process and ensured everything went smoothly and quickly.

Jacob · 31 May 2026

★★★★★ 5/5

Trustpilot

Organising repair work in a rented flat

Recently, I had some minor repair work carried out in a flat that I rent through DJ Alexander in Edinburgh and Ms Dora Alves (Property Relationship Manager) has been fantastic. I am very pleased with the high-quality professional service that I received! Many thanks, Fatih.

Fatih · 5 October 2024

★★★★★ 5/5

Trustpilot

Positive experience

We had a really positive experience using DJ Alexander to move into our new apartment. They did an amazing job. A special thanks to clare ,Diane and paige for helping us. Thanks for always quickly replying to any questions I asked.

Almas · 28 November 2024

★★★★★ 1/5

Trustpilot

Bad customer relation

Fine home - excellent customer servicesTransferred to D J Alexander and experienced poor and unhelpful customer serviceThey make up their own rules and make you pay additional charges for them to bank transfer money to you if you make a mistake saying it’s a service out of lease. They charged me %20 of the money they owed me.

Alexander · 30 January 2024

★★★★★ 5/5

Trustpilot

Thanks a lot Harry

Harry Gibson has been so so nice to me. He was kind and very considerate and he was very understanding about my situation. He spoke in a way that made my day as my property search is getting me sad. He lifted my spirits today. And he even suggested ways to make my relocation to Edinburgh smooth! Wow, Thanks alot Harry

Amina · 23 June 2022

★★★★★ 5/5

Trustpilot

Great communication from Amy

Great communication from Amy keeping me informed as to required 'end of tenancy' works, and providing updates complete with photos.

Ian · 27 May 2026

★★★★★ 4/5

Trustpilot

I’m loving the whole experience,hoping…

I’m loving the whole experience,hoping for a good renting experience …many thanks to Asif Mohammad 😊

Aimee · 7 September 2023

★★★★★ 5/5

Trustpilot

Great responsive service

I’d like to mention how well looked after we were by Laura Mctaggart when my son ws recently looking for a home in Edinburgh. I work for an estate agent in the Midlands but was surprised by how busy and competitive the market there is; however, Laura answered all questions quickly and reassuringly, and helped him through a stressful time. Highly recommended and thank you!

Consumer · 10 August 2023

★★★★★ 5/5

Trustpilot

Maintenance Norman Maclean

Thanks to Norman Maclean in maintenance who was an enormous help to us (the landlord) in organising the repair of a boiler at our property. Much appreciated.

Carol · 14 September 2022

★★★★★ 5/5

Trustpilot

Thankful and Grateful

I'm so grateful for your help in finding a rented apartment- Connor Quinn! Your persistence and assistance, even from a distance, were invaluable. Thank you for staying in touch, offering advice, and making this process smoother for me. Your kindness and support mean a lot, and I appreciate everything you've done to help me.

Piyali · 25 July 2025

★★★★★ 5/5

Trustpilot

Kieran is perfect person for the job

Kieran is the perfect person for the job Very professional

Yakubu · 22 January 2024

★★★★★ 2/5

Trustpilot

As a landlord I wasn't very impressed…

As a landlord I wasn't very impressed with DJ Alexander. Any repairs they organised were expensive and when it came to letting it seemed like they were more concerned with their own convenience than that of the owner e.g. wanting a 2 week void between lettings to allow them time to inspect the property. Would not use them againl

LM · 30 December 2023

★★★★★ 4/5

Trustpilot

Letting Agent

Asif Mohammed was extremely professional in all my dealings with him - I was very satisfied with his service.

Mairéad · 5 June 2023

★★★★★ 5/5

Trustpilot

Very helpful and efficient

The overall experience for letting the place was smooth. Gill was easy to communicate with and very helpful throughout the process.

Abdelhameed · 3 April 2023

★★★★★ 5/5

Trustpilot

Oliver esdaile helped me with my…

Oliver esdaile helped me with my property viewing in alloa. He was very helpful and promptly answered all my questions and great and quick service. I would highly recommend them to anyone looking for houses in alloa or nearby area.

Jilu · 28 November 2024

★★★★★ 5/5

Trustpilot

I have recently had a lovely experience…

I have recently had a lovely experience viewing a flat with Kirsten Scott, after not being successful first time round she has been very quick to sending me new places that I might also like to visit. Really going the extra mile as we all know finding a house is hard work! Keep up the good work.

Caroline · 30 January 2024

★★★★★ 5/5

Trustpilot

Excellent customer service!

As someone moving quite some distance I was apprehensive but I spoke with Kieran and he answered every question I had promptly which made the whole experience far less stressful than I had feared! Overall a really friendly customer service experience to help a really smooth transition:)

Millie · 7 August 2024

★★★★★ 5/5

Trustpilot

My partner and I had previous negative…

My partner and I had previous negative experiences with unfair letting agencies who asked for unreasonable fees for works conducted by the tenants, as well as being incredibly slow to respond. Our experience with dj alexander has been nothing like that. Through the years, they have been quick to respond to queries and concerns, and have dealt with issues promptly. More recently, we had an inspector named Giulia Ceccarelli come in to evaluate the state of our Stockbridge flat and she truly went above and beyond to ensure our living situation was as safe and comfortable as could be.

Paddy · 13 November 2021

★★★★★ 5/5

Trustpilot

Asif is fab

Asif is fab! Very helpful and quick. 5 stars all around!!

Madeline · 30 November 2023

★★★★★ 5/5

Trustpilot

Brilliant service

Our experience with DJ Alexander's tenancy application process was incredibly smooth and efficient. Gill Robertson-Cree, our lovely Application Advisor, played a pivotal role in making this journey hassle-free and enjoyable. Her exceptional kindness and prompt responses made everything a breeze. We're eagerly anticipating our move-in and extend our heartfelt gratitude! Thank you!

Ally · 24 April 2024

★★★★★ 5/5

Trustpilot

Campbell has made our transition…

Campbell has made our transition seamless and keeps us upto date with the on goings with our property.

FORTH · 28 May 2026