Trusted Agent profile · St. Andrews
★★★★★
1,581 reviews across 2 platforms
73 South Street, St. Andrews, KY16 9QW
DJ Alexander's office in St. Andrews, at 73 South Street, is rated 4.4 out of 5 across 1,581 reviews on two platforms, including 28 Google reviews rated 4.2.
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Every review we hold for the St. Andrews office, from every platform, shown as written. First names only.
5/5
TrustpilotReview of experience
James was really knowledgeable about the flats and areas, even drove me to the viewing and back. Very personal so made the viewing really comfortable.
Thank you, Alexandria, for this excellent review. We will pass this onto James and the Team.
5/5
TrustpilotQuick results from DJ Alexander…
Jenni Flynn was really helpful in getting my boiler service carried out quickly for me. New tenants moving in soon so time was a factor. Well done to her.
Thank you, for this excellent review. We will pass this onto Jenni and the Team.
5/5
TrustpilotVery good agency
Best application process I had so far. Very fast and explanatory in every step. Carol was very supportive in our application process and very responsive to our queries. I highly recommend Dj Alexander.
Thank you, Leonidas, for this excellent review. We will pass this onto Carol and the Team.
5/5
TrustpilotAmy Taylor and her team have been…
Amy Taylor and her team have been amazing to deal with on so many different issues. They are extremely knowledgeable and are very friendly and nothing is any trouble.
Thank you, for this excellent review. We will pass this onto Amy and the Team.
5/5
TrustpilotImran Iqbal went above and beyond by…
Imran Iqbal went above and beyond by patiently answering all the questions I had about the property I was viewing, which I ended up moving into. He also came through for a routine inspection for the property and he was very professional and friendly. Thank you!
Thanks for the great review. I will pass this onto Imran.
5/5
TrustpilotGreat service, thorough walkthroughs, hospitable.
We have had 2 viewings with DJ Alexander, with Eilidh and Blair. Both have been very hospitable and walked us through the apartments to provide context and detail. This has been above and beyond any of the other letting agencies we have used. Both Eilidh and Blair were very professional and were able to answer all our questions. This gave us a lot of confidence in moving forward with the company.
Hi Malcolm, thank you for the great review!
5/5
TrustpilotThank you Caroline! 🤩
Really can’t thank Caroline enough for her efforts in securing a flat for my son. The Glasgow rental market is bonkers at the moment, and the uncertainty has caused a great deal of stress. Caroline helped enormously in alleviating this stress, and thankfully has secured my son a flat in the perfect location. Chuffed to bits 😊
Hi, thanks for the great review. I will make sure to pass this onto Caroline.
5/5
TrustpilotRecent sale of flat
I have used Alexander’s for years to manage my flat I rent out in Glasgow , I have been delighted with the service and overall professional way they have dealt with everything . I recently sold my flat in Glasgow and Diane Harte was excellent in every aspect of this sale , very professional and friendly lady and I can’t recommend Alexander’s highly enough .
Hi Phil, thanks for taking the time to post this review and the great feedback. I will make sure I pass this onto the team.
5/5
TrustpilotBoth Sarah and Abby were very helpful…
Both Sarah and Abby were very helpful indeed. Abby helped to get my property on the market quickly and efficiently and Sarah was a pleasure to deal with throughout the sale process. Very responsive and professional - I would recommend.
Thank you, Stuart, for this excellent review. We will pass this onto Sarah, Abby and the Team.
5/5
TrustpilotI was looking for a flat in Edinburgh…
I was looking for a flat in Edinburgh and I had a success from just a first viewing. DJ Alexander promptly scheduled a time slot for me and Ellie, property manager, showed me around and was very helpful afterwards during the submission of the application. The application and referencing process went very promptly and smoothly as well, facilitated by application advisor Gill. I am very pleased and look forward for moving in soon.
Thank you, Maxim, for this excellent review. We will pass this onto Ellie, Gill and the Team.
5/5
TrustpilotKieran Mooney was all shades of awesome!
Kieran Mooney was so helpful,responded to all my million questions. Its my first time renting with DJ Alexander but meeting Kieran gave me an awesome impression about the agency. I'm optimistic that this is the start of a smooth renting experience.
Thank you, Damola, for this excellent review. We will pass this onto Kieran and the Team.
5/5
TrustpilotGreat viewing
Imran Iqbal was very helpful in showing us around the property, and he answered any questions we had. The process from viewing to having an offer accepted was fast and smooth!
Thank you, Harry, for this excellent review. We will pass this onto Imran and the Team.
5/5
TrustpilotExcellent Service
I am writing to express my sincere appreciation for the exceptional service provided by Amy Voss, who has consistently demonstrated the highest level of professionalism and expertise throughout our business relationship.Amy's guidance and support have been invaluable, and her unwavering commitment to integrity has been evident in her approach to even the most challenging situations. Her straightforward and efficient manner has instilled renewed confidence and satisfaction in the services offered by DJ Alexander.I extend my gratitude for the outstanding contributions of Amy Voss and look forward to our continued collaboration.Thank you.
Thank you, Stuart, for this excellent review. We will pass this onto Amy and the Team.
5/5
TrustpilotThank you!
Thank you to Imran Iqbal who was very accommodating with our company let; the process was very quick and easy. We would happily rent with DJ Alexander again because of how professional and helpful their agents are.
Thank you, Jessie, for this excellent review. We will pass this onto Imran and the Team.
5/5
TrustpilotSuper fast and professional
My partner and I had the pleasure of speaking to Laura Mctaggart and Imran Iqbal as part of our search for a new flat. Both were very friendly, honest, and professional. Throughout my experience with estate agents, I've never had anyone be so quick and accommodating as Laura and Imran were.Fantastic service!
Thanks for the great review and we are happy to help. I will make sure to pass this back onto the team
5/5
TrustpilotThank you Ashley K ( Property Manager)…
Thank you Ashley K ( Property Manager) for all the help. You are an amazing person. You have provided an excellent servic.Thank you, DJ Alexander and Ashley K for providing a lovely flat.With Love Mo & Jer
Thank you for this excellent review. We will pass this onto Ashley and the Team.
5/5
TrustpilotCaroline Connelly Kenilworth Letting
Caroline Connelly was my agent when I went for my viewing and was the one assisting until I moved in to my new property in Kenilworth.She was very patient and helpful which made the process easy and efficient. Thank you
Thank you, Fadzai, for this excellent review. We will pass this onto Caroline and the Team.
5/5
TrustpilotHad a flat inspection yesterday from…
Had a flat inspection yesterday from John Sturgeon. John was so friendly and chatty, he talked us through everything he had to do and handled some issues in the flat really well. Really professional and a lovely guy
Thank you, Rosie, for this excellent review. We will pass this onto John and the Team.
5/5
TrustpilotAdam Sweeney attended yesterday to…
Adam Sweeney attended yesterday to carry out the inspection. Adam was very polite and efficient, and explained clearly what was happening. Very satisfied.
Thank you, Victor, for this excellent review. We will pass this onto Adam and the Team.
5/5
TrustpilotThank you DJ Alexander!
We have just rented out our flat in Glasgow and were guided through the process by the team in Byres Road. Special mention to Caroline who kept us up to date and ensured the tenants move in went smoothly. Thank you!
Thank you, Claire, for this excellent review. We will pass this onto Caroline and the Team. Best wishes from all at DJ Alexander.
5/5
TrustpilotSmooth moving experience
I very recently rent a house through DJ Alexander.Especially, Kaiya Marr in DJ Alexsander is so kind and very professional.I have not experienced any troubles from viewing to moving in new home.Thank you very much, Kaiya Marr.
Thank you, Sungil, for this excellent review. We will pass this onto Kaiya and the Team.
1/5
TrustpilotScammed my deposit
I have rented a property from DJ Alexander for almost 9 years. I was charged £63 for a cup ring on a bedside table as the only 'issue'. Can you honestly believe that, after 9 years in the property?! They claim that the owner decided this but I would expect the letting agency to manage this much better, if true. In addition, I engaged an end of tenancy clean with a company recommended by DJA for £260. AFTERWARDS I was informed that they were going to do renovation works in the property and so the end of tenancy clean was a waste. Lost over £300 thanks to this nonsense.
Dear Sara, Thank you for taking the time to leave a review. We are happy to look into any outstanding issues or queries you may have. Please feel free to contact us directly at customerservice@djalexander.co.uk if you would like to discuss, or for us to look into anything further or assist. Kind regards, DJ Alexander Customer Service
5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️ Reliable and helpful!
⭐️⭐️⭐️⭐️⭐️I am incredibly grateful for the outstanding support provided by my estate agents D. J. Alexander during a difficult period from December 2023 to March 2024 when my property was without tenants for reasons beyond everyone's control. Despite the challenges, Sophie and the entire team were exceptional. Sophie, in particular, demonstrated remarkable dedication and efficiency, handling every detail with extraordinary promptness and professionalism. Thanks to their unwavering commitment, my property was successfully let again in April 2024. I highly recommend their services to anyone seeking reliable and responsive property management.
Thank you, Balaji, for this excellent review. We will pass this onto Sophie and the Team.
5/5
TrustpilotSpecial thanks to Ashley Ketchen from…
Special thanks to Ashley Ketchen from DJ Alexander. Ashley was friendly, very well informed, and made the process of viewing and completing the tenancy agreement very easy and straightforward. Would highly recommend. Cameron Armstrong.
Thank you, Cameron, for this excellent review. We will pass this onto Ashley and the Team.
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