Trusted Agent profile · St Albans

Strutt & Parker Harpenden reviews in St Albans

4.5

★★★★★ Excellent

543 reviews across 2 platforms

49 High Street, Harpenden, AL5 2SJ, St Albans, AL5 2SJ

Strutt & Parker's office in St Albans, at 49 High Street, is rated 4.5 out of 5 across 543 reviews on two platforms, including 109 Google reviews rated 4.9.

Google logo

4.9 / 5

109

Reviews on Google

This office

Trustpilot logo

434

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the St Albans office, from every platform, shown as written. First names only.

5/5

Google

We recently purchased our family home through Strutt and Parker, and the whole experience was great! They were well organised without being pushy, always honest and very helpful at the viewings! Sally, Ann and Michelle were all wonderful!

Faye · 10 May 2026

Agent replied · 10 October 2026

Thank you, Faye, for your wonderful review! We're thrilled to hear that your experience with Strutt & Parker was great and that our team, including Sally, Ann, and Michelle, provided you with honest and reliable support. We appreciate your trust in us and look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

Outstanding in all aspects of selling a house!

Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.

Victoria · 14 February 2026

5/5

Trustpilot

Thank you Lauren!

Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.

Hugo · 26 August 2026

5/5

Google

We’ve had an outstanding experience from start to finish. From the very first viewing, everything was handled professionally and efficiently. Sally and Ann had all the information ready about the house, were more than happy to let us view the property multiple times, and nothing was ever too much trouble. Every question we had was answered quickly and clearly, which made the whole process far less stressful. Friendly, knowledgeable, and genuinely helpful throughout, we wouldn’t hesitate to recommend them.

Sam · 10 June 2026

Agent replied · 10 October 2026

Thank you, Sam, for your wonderful review! We're thrilled to hear that you had an outstanding experience and found our service to be professional and efficient. Your kind words about Sally and Ann's support and reliability mean a lot to us, and we appreciate your recommendation! Kind regards, Strutt & Parker

5/5

Google

Sally and the team are exceptional - from the first conversation until contract signature - they made the process quick & easy, brought the right attention to the property & helped us get the right price, and even helped keep things moving with the solicitors. Expertise and experience, wrapped in a friendly, personal touch. Thank you!

David · 10 October 2025

Agent replied · 18 April 2026

Thank you, David, for your wonderful feedback! We're thrilled to hear that Sally and the team provided exceptional service and made the process quick and easy for you. Your trust in our service and our commitment to quality means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

Excellent service for 10+ years

Have been using Strutt and Parker Sunningdale as my Lettings agents for over 10 years, Caroline and the team are always professional, responsive and very easy to deal with. Wouldn’t hesitate to recommend them to other Landlords in the area!

Jordan · 8 October 2026

5/5

Google

We couldn’t speak more highly of our experience buying and selling a home with the team at Strutt & Parker in Harpenden. From the very beginning, their guidance and reassurance made what can be a daunting process feel manageable and well-supported. Their professionalism really stood out, particularly during negotiations and the complex journey to completion. At every stage, we felt genuinely cared for, and their attention to detail and commitment never wavered. The team truly went above and beyond for our family, and we are incredibly grateful for everything they’ve done. We wouldn’t hesitate to recommend them to anyone looking to buy or sell a home. Thank you for such an outstanding experience, a fantastic team in every sense.

Rosanne · 11 April 2026

Agent replied · 18 April 2026

Thank you, Rosanne, for your wonderful review! We're thrilled to hear that our customer-centric approach made your buying and selling experience feel manageable and well-supported. Your kind words about our team's professionalism and commitment mean so much to us, and we truly appreciate your recommendation. Kind regards, Strutt & Parker

5/5

Trustpilot

Edward Thomson of Strutt and Parker is…

Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!

Gary · 3 November 2025

5/5

Google

We would 100% recommend the Strutt & Parker team in Harpenden - in particular, Michelle Davies, who has provided an exceptional service from day one. Always professional, responsive and supportive - everything you need when you’re buying and selling! Thank you Michelle, it’s been a real pleasure.

Chris · 10 July 2026

5/5

Google

Great experience with Strutt and Parker, Sally was a pleasure to work with, would definitely use them again.

Lizzie · 10 June 2026

Agent replied · 10 October 2026

Thank you, Lizzie, for your wonderful review! We're thrilled to hear you had a great experience with Strutt & Parker and that Sally was a pleasure to work with. Your trust in our service means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Google

We recently purchased a property in which Strutt & Parker were the acting agent. Throughout the whole process Sally and Michelle were kind, considerate and extremely professional. Their communication was excellent and all queries dealt with in a timely manner. I would thoroughly recommend the Harpenden team.

Kristina · 10 October 2025

Agent replied · 10 October 2026

Dear Kristina, we will share your feedback with our team, they’re, we are sure they'll be thrilled to read your comments. Kind regards, Strutt & Parker

5/5

Trustpilot

Victoria was amazing with the purchase…

Victoria was amazing with the purchase of our dream house. Victoria responded immediailty with any questions we had no being put through to call centres. 100 % would recommend Strutt & Parker.

Tina · 5 October 2026

5/5

Google

Sally Noakes, Michelle Davies and Ann Miller, plus the rest of the Harpenden team as needed, provided an absolutely first rate service during the sale of our property. They were very knowledgeable about the market, highly responsive in communications and always patient and helpful during what was a protracted and (at times) highly stressful process. They are a credit to the overall Strutt & Parker business, and we have strongly recommended them to friends locally who are looking to move house.

Andrew · 17 February 2026

Agent replied · 18 April 2026

Thank you, Andrew, for your wonderful feedback! We're thrilled to hear that Sally, Michelle, Ann, and the Harpenden team provided you with first-rate service during your property sale. Your trust in our customer-centric approach and your recommendations mean the world to us, and we look forward to supporting you and your friends in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

I recently bought a property through Aaron..

I recently bought a property through Aaron and can't recommend him highly enough. This wasn't a simple transaction, and there were a few points where it could easily have stalled. Aaron stayed calm and professional throughout, kept everyone moving, and worked hard to find solutions which suited both sides. His communication was outstanding. I got updates several times a day, including evenings and weekends if needed. I never had to chase him for anything. I doubt we'd have got over the line without him. Thank you, Aaron

Sebastian · 5 October 2026

5/5

Google

Timely & professional response to our enquiry. Excellent advice and insight. Questions were answered quickly and where additional expertise was required this was arranged for us. We appreciated remodelling advice and plain speaking. We had never had this kind of service before selling a property. Thanks S&P

Lisa · 1 October 2025

Agent replied · 18 April 2026

Thank you, Lisa, for your wonderful feedback! We're thrilled to hear that you found our service timely and professional, and that our advice and support made a positive impact on your property sale. Your kind words about our customer-centric approach and honesty mean a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Google

Michelle is a brilliant agent! We were so lucky to find her and have been extremely impressed throughout the whole process. She is very easy to talk to and answers any questions that I’ve had with superb knowledge and professionalism. If only all estate agents were as fabulous as her! Thank you

Sharon · 9 August 2025

Agent replied · 18 April 2026

Thank you, Sharon, for your wonderful feedback! We're thrilled to hear that you found Michelle to be a brilliant agent who provided you with superb knowledge and professionalism. Your kind words truly reflect our commitment to customer-centric service, and we look forward to supporting you in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

We bought our rural property through…

We bought our rural property through Strutt & Parker with Ed Church being our superb agent. Having moved back to the UK from abroad, Ed’s experience and expertise helped us close the sale in fast order by providing excellent advice and recommendations for a structural engineer and solicitor. Ed continued to oversee the process to ensure that the projected completion date was met. I highly recommend Ed and his team for both buying and selling residential properties.

James · 9 October 2026

5/5

Google

Michelle and Sally from Strutt & Parker assisted us with our purchase of our new home in Redbourn. Throughout the entire process there were always easy to get hold of, and would actually efficiently passing on questions and queries between us and the vendor. Not once were we pressured throughout the process, and despite agents typically being focused more heavily on the sellers, they made us feel incredibly comfortable as buyers too. Would 100% recommend buying through Strutt & Parker if you are looking for a new home in this neighbourhood.

David · 19 September 2026

5/5

Google

Sally sold my clients house (twice when the first buyer walked away) and the property that my clients then bought. She and her team did a first class job keeping impatient buyers and sellers in check and ensuring that all were happy with the outcome in the end. Full marks to S&P Harpenden! 👏🏻

Henry · 10 August 2026

Agent replied · 10 October 2026

Thank you, Henry, for your wonderful review! We're thrilled to hear that Sally and our team provided you with first-class service while selling and buying properties. Your trust in our service means the world to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Google

We are moving to Harpenden! The team at Strutt and Parker have supported us through the whole process with guidance on every aspect of securing the house we really wanted. Having met most of the Harpenden agents the team of Ann, Michelle and Sally are the most informed, courteous and communicative we have ever dealt with. We highly recommend if you want a supportive, calm and seamless transition into your new home

Valerie · 27 March 2026

Agent replied · 18 April 2026

Thank you, Valerie, for your wonderful review! We're thrilled to hear that our team of Ann, Michelle, and Sally provided you with the support and guidance you needed for a seamless transition into your new home in Harpenden. Your kind words about our customer-centric service and the quality of our communication mean a lot to us, and we truly appreciate your recommendation. Kind regards, Strutt & Parker

1/5

Trustpilot

Truly terrible estate agents.

Truly terrible estate agents. For the past five days both my husband and I have contacted them repeatedly to ask for a home report for a property they're advertising for sale with no response. Recorded voicemail when you call does not return the messages left, and gives an office number to call if "urgent" but that number loops you back to the same voicemail. Nick, you suck at your job. The chat bot they have takes your request and doesn't get back to you. The number to dial via Rightmove gets you nowhere either. Honestly, if I was selling through them I'd be incredibly unhappy. Truly awful company offering no service to buyers.

Laura · 11 August 2026

5/5

Google

Sally Noakes from Strutt & Parker (Harpenden) carried out a market appraisal at my home today and I was extremely impressed. Her knowledge of the local market, professionalism, and excellent communication skills really stood out. She was friendly, informative, and clearly very experienced. I would highly recommend her.

Pamela · 10 August 2026

Agent replied · 10 October 2026

Thank you, Pamela, for your wonderful feedback! We're thrilled to hear that Sally's knowledge of the local market, professionalism, and excellent communication skills made such a positive impression on you. Your recommendation means a lot to us and reflects our commitment to providing trustworthy and customer-centric service. Kind regards, Strutt & Parker

5/5

Trustpilot

5* experience with letting out our…

5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*

Mike · 9 July 2026

5/5

Google

I have used multiple estate agents in Harpenden and have to say Strutt and Parker are a class above the rest! You don't get any of the usual empty promises just great advice and straight answers. Sally Noakes and Sally Hawthorne went above and beyond on a very tricky sale, not only making sure everything was completed the moment it was requested but even worked after hours to make things happen. Highly recommend, the only agents i will use going forward!!

Dave · 12 November 2023

Agent replied · 11 November 2024

Hi Dave, thanks very much for your review. We're glad our Harpenden team were able to support you throughout the process. Best wishes, Strutt & Parker

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Strutt & Parker's Google reviews

Questions about Strutt & Parker Harpenden

How many reviews does Strutt & Parker Harpenden have?

Strutt & Parker's St Albans office has 543 reviews across two platforms: 109 on Google, 434 on Trustpilot (across the whole business).

What is Strutt & Parker Harpenden's rating?

Strutt & Parker Harpenden is rated 4.5 out of 5 across all 543 reviews, and 4.9 out of 5 on Google from 109 reviews.

Where is Strutt & Parker's St Albans office?

Strutt & Parker Harpenden, 49 High Street, Harpenden, AL5 2SJ, St Albans, AL5 2SJ.

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