Every review we hold for the St Albans office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDealing with estate agents is never be something I would expect to be entirely positive, but Sally and her wonderful team at Harpenden Strutt and Parker defied all my expectations. We asked three local agents to come and assess my mother's house and from the outset it was clear Sally was the most professional knowledgeable and friendly agent. From the day we instructed her she was proactive in her marketing; communication was clear and up to date, and all her team treated every viewing with efficiency and respect. Her invaluable information regarding solicitors helped the process from sale agreement to exchange run smoothly and quickly. I would highly recommend Harpenden Strutt and Parker to any locals wanting to sell at the best price in this currently difficult market. Thank you Sally and all your team.
Anthony · 17 March 2026
Agent replied · 18 April 2026
Thank you, Anthony, for your wonderful review! We're thrilled to hear that Sally and our team provided you with such professional and reliable service during your mother's house sale. Your recommendation means a lot to us, and we look forward to supporting more locals in achieving the best price in this challenging market. Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleMy brother and I recently enlisted the services of Strutt & Parker to market and sell our family home. This was a probate sale and thus was littered with regulatory and administrative complexities, as well as being a very emotional experience for us following the untimely passing of our parents.
From our first meeting, we knew Strutt & Parker were the people for the job; they appreciated the spirit of the house, the weight of its history, and what it meant to us to ensure the right buyer was found.
Michelle, Sally and the team were extremely personable, professional and teeming with local market expertise; we knew we were in very safe hands from the off!
Managing a sale remotely meant that we needed regular updates on viewings and offers, all of which we received in a prompt and friendly manner. This customer service philosophy continued throughout the processes of securing probate, contract exchange and finally to completion.
In the highly competitive market of Harpenden property sales, we are convinced we made a very shrewd decision when we invited Strutt & Parker to take care of our family home. They approached us with professionalism, sensitivity and good humour; a warmth we desperately needed.
Our heartfelt thanks to everyone involved. I wouldn’t hesitate recommending the Strutt & Parker team to anyone. A great experience.
Davinia · 17 December 2025
Agent replied · 18 April 2026
Thank you, Davinia, for your heartfelt review. We're delighted to hear that our team, especially Michelle and Sally, provided the support and professionalism you needed during such an emotional time. Your trust in us to handle your family home means a lot, and we truly appreciate your recommendation. Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleSally and the team at Strutt & Parker are just fantastic. Not only are they highly professional and extremely experienced, they're wonderful to work with, efficient and communicative, and go the extra mile at every stage of the process. We've both bought and sold with Strutt & Parker and would recommend them to anyone wanting a proactive, thoughtful, and dedicated team on their side.
Emma · 17 March 2026
Agent replied · 18 April 2026
Thank you, Emma, for your wonderful review! We're thrilled to hear that you found Sally and the team at Strutt & Parker to be highly professional, efficient, and communicative. Your trust in our customer-centric service means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleI have worked with Michelle on my recent purchase and she has been phenomenal. I could not of asked for a more supportive agent. She has been in constant communication with the seller and the chain. She managed to build bridges with other agents and helped keep me calm along the way! I Would not of been able to do it without her. Thank you so much Michelle. Would highly recommend Michelle and Strutt and Parker Harpenden if you are looking for an agent.
Emma · 19 September 2025
Agent replied · 18 April 2026
Thank you so much for your kind words, Emma. We're thrilled to hear that Michelle provided you with such phenomenal support and kept you calm throughout the process. Your recommendation means a lot to us and reflects our commitment to customer-centric service and reliability. Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleSally and team have been so helpful and professional when it came to the sale of our house and the purchase of our new house. The whole process of selling and buying is stressful but they’ve helped every step of the way and been very clear on the process and held our hands throughout. I’d highly recommend them!!
Julia · 17 March 2026
Agent replied · 18 April 2026
Thank you, Julia, for your wonderful review! We're thrilled to hear that Sally and the team provided you with the support and clarity you needed during the stressful process of selling and buying your homes. Your recommendation means a lot to us, and we look forward to serving you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleWe were extremely happy with the service we received from Ann Miller and the team at Strutt & Parker. Selling a property can be stressful, but Ann was was always professional, approachable and incredibly thorough, keeping us updated every step of the way. We were extremely grateful for their hard work in getting our property sold. Highly recommend!
Kate · 17 March 2026
Agent replied · 18 April 2026
Thank you, Kate, for your wonderful feedback! We're thrilled to hear that you were extremely happy with the service from Ann Miller and the team at Strutt & Parker. Your trust in our customer-centric approach and our commitment to quality support means the world to us, and we truly appreciate your recommendation. Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleStrutt & Parker were recommended to us and they lived up to their reputation.
Sally and the team at Strutt & Parker Harpenden provided a calm, professional and supportive service throughout what can be a very emotional process. I was particularly impressed when the whole team came to see the property before it launched. It showed a real team approach and strong understanding when speaking to buyers.
They conducted the viewings thoughtfully and considerately, always working carefully around our circumstances. Communication was excellent, and we felt supported every step of the way.
We’ve just exchanged and are delighted with the outcome. Thank you to Sally and the Strutt & Parker team for their professionalism and care throughout.
Penny · 15 April 2026
★★★★★ 5/5
GoogleIt has been an absolute pleasure selling our house with Michelle and Sally. Despite, selling our house quickly, we just could not find the right house to move into, which resulted in having to resell several times. Michelle was never pushy, but calm and reassuring that we would eventually find the right house for us. She has been cheerful, encouraging and thoroughly professional throughout the whole process.
Marion · 18 September 2025
Agent replied · 18 April 2026
Thank you, Marion, for your wonderful review! We're thrilled to hear that you found our service reliable and supportive throughout your journey. Michelle and Sally truly embody our commitment to customer-centric service, and your trust in them means the world to us. Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotOutstanding in all aspects of selling a house!
Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.
Victoria · 14 February 2026
★★★★★ 5/5
TrustpilotThank you Lauren!
Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.
Hugo · 26 August 2026
★★★★★ 5/5
GoogleWe couldn’t speak more highly of our experience buying and selling a home with the team at Strutt & Parker in Harpenden. From the very beginning, their guidance and reassurance made what can be a daunting process feel manageable and well-supported.
Their professionalism really stood out, particularly during negotiations and the complex journey to completion. At every stage, we felt genuinely cared for, and their attention to detail and commitment never wavered.
The team truly went above and beyond for our family, and we are incredibly grateful for everything they’ve done. We wouldn’t hesitate to recommend them to anyone looking to buy or sell a home.
Thank you for such an outstanding experience, a fantastic team in every sense.
Rosanne · 11 April 2026
Agent replied · 18 April 2026
Thank you, Rosanne, for your wonderful review! We're thrilled to hear that our customer-centric approach made your buying and selling experience feel manageable and well-supported. Your kind words about our team's professionalism and commitment mean so much to us, and we truly appreciate your recommendation. Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotEdward Thomson of Strutt and Parker is…
Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!
Gary · 3 November 2025
★★★★★ 5/5
GoogleSally Noakes, Michelle Davies and Ann Miller, plus the rest of the Harpenden team as needed, provided an absolutely first rate service during the sale of our property. They were very knowledgeable about the market, highly responsive in communications and always patient and helpful during what was a protracted and (at times) highly stressful process. They are a credit to the overall Strutt & Parker business, and we have strongly recommended them to friends locally who are looking to move house.
Andrew · 17 February 2026
Agent replied · 18 April 2026
Thank you, Andrew, for your wonderful feedback! We're thrilled to hear that Sally, Michelle, Ann, and the Harpenden team provided you with first-rate service during your property sale. Your trust in our customer-centric approach and your recommendations mean the world to us, and we look forward to supporting you and your friends in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleTimely & professional response to our enquiry. Excellent advice and insight. Questions were answered quickly and where additional expertise was required this was arranged for us. We appreciated remodelling advice and plain speaking. We had never had this kind of service before selling a property. Thanks S&P
Lisa · 1 October 2025
Agent replied · 18 April 2026
Thank you, Lisa, for your wonderful feedback! We're thrilled to hear that you found our service timely and professional, and that our advice and support made a positive impact on your property sale. Your kind words about our customer-centric approach and honesty mean a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleMichelle is a brilliant agent! We were so lucky to find her and have been extremely impressed throughout the whole process. She is very easy to talk to and answers any questions that I’ve had with superb knowledge and professionalism. If only all estate agents were as fabulous as her! Thank you
Sharon · 9 August 2025
Agent replied · 18 April 2026
Thank you, Sharon, for your wonderful feedback! We're thrilled to hear that you found Michelle to be a brilliant agent who provided you with superb knowledge and professionalism. Your kind words truly reflect our commitment to … More
★★★★★ 5/5
GoogleWe are moving to Harpenden! The team at Strutt and Parker have supported us through the whole process with guidance on every aspect of securing the house we really wanted. Having met most of the Harpenden agents the team of Ann, Michelle and Sally are the most informed, courteous and communicative we have ever dealt with. We highly recommend if you want a supportive, calm and seamless transition into your new home
Valerie · 27 March 2026
Agent replied · 18 April 2026
Thank you, Valerie, for your wonderful review! We're thrilled to hear that our team of Ann, Michelle, and Sally provided you with the support and guidance you needed for a seamless transition into your new home in Harpenden. Your kind words about our customer-centric service and the quality of our communication mean a lot to us, and we truly appreciate your recommendation. Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleSally and the team at Strutt & Parker in Harpenden are great. Very professional and thorough service all round for both buyers and sellers, I bought my property through them 6 years ago and am selling my current one through them at present. …
Wendy · 18 September 2025
Agent replied · 18 April 2026
Wendy, thank you for your wonderful review! We're thrilled to hear that you found our service to be professional and thorough, both when buying and selling your property. Your trust in our team at Strutt & Parker means a lot to us, and we will continue to provide the quality support you expect. Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleSally and the team are exceptional - from the first conversation until contract signature - they made the process quick & easy, brought the right attention to the property & helped us get the right price, and even helped keep things moving …
David · 18 September 2025
Agent replied · 18 April 2026
Thank you, David, for your wonderful feedback! We're thrilled to hear that Sally and the team provided exceptional service and made the process quick and easy for you. Your trust in our service and our commitment to quality means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
Googlei would like to say that meeting michelle and purchasing our dream home was a match made in heaven, Michelle kept us well informed through the whole process of our purchase and what was going on in the chain - i honestly believe without her …
Graham · 18 August 2025
Agent replied · 8 September 2025
Dear Graham, we’re truly grateful for your thoughtful review.
Kind regards, Strutt & Parker
★★★★★ 5/5
Trustpilot5* experience with letting out our…
5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*
Mike · 9 July 2026
★★★★★ 5/5
GoogleI have used multiple estate agents in Harpenden and have to say Strutt and Parker are a class above the rest! You don't get any of the usual empty promises just great advice and straight answers.
Sally Noakes and Sally Hawthorne went above and beyond on a very tricky sale, not only making sure everything was completed the moment it was requested but even worked after hours to make things happen.
Highly recommend, the only agents i will use going forward!!
Dave · 12 November 2023
Agent replied · 11 November 2024
Hi Dave, thanks very much for your review. We're glad our Harpenden team were able to support you throughout the process. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleSally Noakes and her team were professional, responsive, and easy to work with throughout the process of marketing and selling our family home. We found them to be knowledgeable about the local market and always willing to listen to our requests and wishes, while providing sound advice and guidance. Most importantly, we found them to be straightforward and honest in their dealings with us, which meant we could trust them completely with what was one of the most important transactions we will ever make. As a bonus, the fact they have good relationships with estate agents in other parts of the country was extremely helpful when it came to us finding a new home. A pleasure to work with and we would highly recommend, thank you.
Anthony · 12 November 2023
Agent replied · 11 November 2024
Hi Anthony, thank you for your review! We are so glad you had a great experience with our Harpenden team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleWe had a fantastic experience working with Michelle on the sale of our house. From start to finish, she was diligent, professional, and an absolute pleasure to deal with. We felt genuinely looked after throughout the process, Michelle consistently went the extra mile, and we always felt we could trust her guidance.
Her communication was excellent, always keeping us updated and reassured, even through what turned out to be a long and at times stressful journey (no fault of the agency). Michelle kept everything on track and remained calm, helpful, and positive throughout.
The rest of the team were also great, supportive and responsive whenever we needed them. We're so grateful for all the hard work and would highly recommend Michelle and the team to anyone looking to sell their home!
Rebecca · 16 April 2025
★★★★★ 5/5
TrustpilotAs solicitor we had a good experience
I am a solicitor and I worked with Edward Church on a high value purchase for a client of mine. Edward was efficient, courteous and proactive, and collaborative in his approach to the agency side of things, which helped lead to a successful outcome meeting the client's timing requirements. I would have no hesitation recommending Edward and his team as selling agents.
Robert · 9 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.